ACCC warns 'iPhoners' on bill shock

By Joseph Hanlon on 21 July 2008

Australia's competition watchdog has warned consumers to carefully consider their data allowances when using 3G mobile devices to avoid exorbitant excessive data charges, known in the industry as 'bill shock'.

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Comments (12)

  • peterwilson_69 commented on 21/07/2008 19:47

    I surfed the net on my phone for about 7 minutes at a cost of about $12 or something. Thanks Optus. It was the first and last time I used that feature.

  • Annoyed_one commented on 21/07/2008 18:57

    What !! 1 dollar per megabyte excess usage charge!
    If that’s not a sign of absolute contempt for their customer base… what is?
    Fair dinkum it is about time we have some sort of consumer protection, from the snake oil men.
    It’s only basic communication after all… okay, and a bit of data too.
    It’s too much…. C’mon; Minister for communication… do something about these corporate sharks.
    Enough is enough!
    Do you want Australia to be the friggin dumb country or something?… release the people from the shackles of high prices and stealthy pricing schemes… geez… man!

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