Acer AT3201W LCD television

By Randolph Ramsay on 15 July 2005

Acer's hoping to make a dent in the crowded LCD TV market with its flagship model, the 32" AT3201W.

2.6

Upside
There are already plenty of LCD television brands crowding your local electrical store's shelves, but Acer's hoping to make an impact with its own offerings based on their affordability and features. The 32" AT3201W is the largest of the three being launched on 1 August (there's also a 26" and 20" model), and with a RRP of AU$2199 it certainly has the affordability bit down pat.

The set itself looks decent but not outstanding, sporting the same silver body as most other televisions out there. The screen, however, is bordered by a shiny black frame, and with the silver speakers at either end detachable, could look quite stylish in a home entertainment set-up. The AT3201W isn't too bulky, weighing in at 20.7kgs with dimensions of 1018x616x210mm (WxDxH)

The AT3201W boasts a screen resolution of 1366x768 pixels, which means it's fully compatible with high definition signals. It has decent brightness of 550 cd/m2, a contrast ratio of 800:1 and a 12ms response time (meaning fast action scenes should be no problem). As per Acer's plans for releasing an affordable yet well specced out unit, the AT3201W features decent connectors, including a DVI input for an all digital video connection. Other inputs include three components and four S-Video/Composite. Sadly, there's no HDMI, but that's not surprising considering the price of this particular unit.

Acer's also making a big deal about the Empowering Key -- a dedicated button on the remote control which contains preset video and audio levels depending on what's being viewed (such as movies, games, sports and concerts).

Downside
The AT3201W has decent specs for its price, and from the brief view CNET.com.au had of the set at it Sydney launch it seemed to perform well. But as a brand new player in the LCD television space, Acer has no track record in terms of quality or performance that we can point to. It's been quite a success in the IT field, with it PC and monitor products being consistently above average, but we'll have to wait until we have an extended hands-on play with one of the new sets before any judgements can be made.

Outlook
The price is right, and on paper the specs are also quite attractive. If it can manage to stand out from the LCD TV crowd, then Acer may have a hit with its AT3201W.

Topics: tv, new, preview, lcd, high, acer, definition, at3201w, ace, television

Comments (52)

  • Ex ACER Supporter gave 3/10 on 25/05/2009 19:39 Report abuse

    The ACER TV worked well for 3 years.Was happy with it.Then 24 days after warranty expired,no pictures ,onlr rainbow lines and sounds.Phoned ACER, was 35 on queq.Looking at other complaints,look like this is the end of ACER for me,eventhough I owned another 2 ACER laptops.

  • Oreally gave 1/10 on 07/05/2009 11:14 Report abuse

    The television has become inoperable. It does not respond to the remote. It can take up to half an hour to get the thing on with both picture and sound, and even then there is a huge black shadow on the right hand side of the picture and over time the overall picture is becoming darker and darker. Now the BIG issue... the TV is out of warranty and I cannot find a local person to repair it... they tell me it has to go to Acer in Sydney. Spoke to Acer in Sydney and they only do repairs for televisions still under warranty. I would never buy a product from this company ever again.

    • Good: If you like spending half an hour on hold experiencing 'speedy resolution to a problem' ('you are thirty-third in the queue' and to be told 'the only people the do repairs that we are aware of are in Tasmania' ha ha haha) this is the organisation for you! If you really want a laugh have a look at their website under Service and Support.
    • Bad: To quote the website....'When customers dial the direct response number, an Acer support person based in Sydney takes total ownership of the technical issue to ensure speedy reolution of the problem...' In my experience, this is true, they get rid of you quick smart.... problem solved.
  • Vanters gave 1/10 on 27/04/2009 16:26 Report abuse

    OVERALL ACER YOU BETTER GET YOUR ACT TOGETHER, CAUSE I THINK THERE IS GOING TO BE A VERY BIG CLASS ACTION LAWSUIT.

    • Bad: THERE AS NOT BEEN A FULL RECALL BY ACER, THAT HAS BEEN AND KNOWINGLY SELLING MANUFACTORY FAULTY (ACER AT3201W FLAT PANEL TELEVISION) THAT ACER HAS MADE A GOOD PROFIT ON.
  • will anyone from acer handle this gave 1/10 on 01/04/2009 09:37 Report abuse

    yes 3 years and caput same issue pixels not functioning and the circuit board would not function eg not able to change av or use remote functions or console function buttons on the set itself

    • Good: crap cannot fix as acer do not have parts and appear not to support this unit
    • Bad: pros none refer above
  • Tonyh gave 2/10 on 14/03/2009 15:54 Report abuse

    Exactly 3 years after warranty thing started to go wrong Right side the pixels look crap and have a shadow loomsing over a small area . Tv wont respond to the remote or the buttons directly on at the tv sometimes I have to reboot the tv by unplugging it for a while. It seems to run to hot and writing on the screen goes blurry when this happens once again turn off and wait customer support is shite. never going to buy acer again

    • Good: Its light and has lots of input
    • Bad: better tvs all over the place
  • manila gave 4/10 on 28/02/2009 09:44 Report abuse

    i have had a acer AT3201w for almost three years and the picture is great but all of a suden the picture will not come on only sound. unfortunately Acer does not have a repair facility and frankly they don't seem to care. Needless to say i will not by another acer product. Acer u got me!!!!!

  • sick & tired gave 1/10 on 15/02/2009 13:06 Report abuse

    This TV is junk constantly breaks down under no circumstances ever buy acer again.

    • Good: none
    • Bad: in house repair a shocker they don`t know what their doing.
  • jim gave 1/10 on 19/12/2008 21:39 Report abuse

    after 10 phone calls and 3.5hrs on the phone we were promised 3/4days pick up. it has now been 15 days and no response , from any one !!!!!!!

    • Good: n/a
    • Bad: if this is typical of their support, l would not recomend this product to anybody
  • Siva2008 gave 3/10 on 05/12/2008 07:14 Report abuse

    Worked really well for almost 3 years. Then it suddenly stopped working. When turned on, the Acer Insignia comes on and then the screen goes blank. It has become a Tele"sound" instead of being a Tele"vision!" No display, but the sound comes on. Called Customer Service, who came on the phone within 2-3 minutes, only to say "you are not under warranty, so we can't provide support. Take it to a TV repair shop." When said I never had any electronic product die on me within 3 years, he says "sometimes it happens. I didn't know if you unplug and replug (reboot) it might work. I'm going to try and if it doesn't, then chuck it out.

    • Good: Good picture (when it worked), good features.
    • Bad: Terrible sound quality -- you have to crank up the volume to almost 80% to her the conversations sometime. No remote code for using the Cable Box remote with the TV. The TV's remote is not good - you have to directly point it to the sensor and press hard.
  • Cicely Watts gave 1/10 on 25/11/2008 10:34 Report abuse

    We paid for A 5 yr 5 star extended warranty. When I rang up I was 42 in the queue and when i eventually got on I coulnt not hear the very soft voice and was told turn the machine off leave 5 mins and turn back on.no luck. try web yes I did but only computers etc no TV
    Rating

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