Alienware M17x

By Dan Ackerman on 29 July 2009

Alienware's new version of the M17x makes some welcome design tweaks and offers the best laptop gaming hardware you can get. Just be warned: it ain't cheap.

Editor's rating:8.3 User rating:9.3
  • Good: Subtle improvements to Alienware's dorm-room-chic design • Amazingly fast and powerful • Highly configurable
  • Bad: Good configs can get very expensive • No 16:9 display
  • Specs: 500 GB • 8GB • Intel Core 2 Quad • 2.53 GHz • See more specifications
  • RRP: AU$7,667.00

With a brand-new look, and some of the highest-end tech available in a laptop, we're semi-surprised that Alienware has kept the M17x name for its newest 17-inch laptop (even if it loses the X-Files-esque "Area 51" moniker). While the system starts at a reasonable AU$3999, you'll need to configure something closer to our AU$7667 review unit to really get the benefit of Alienware's years of experience making high-end gaming PCs.

Design

We appreciate the evolved design of the new M17x, which does away with some of the dorm-like qualities of past Alienware systems, making for a (slightly) more sophisticated-looking package. The brand's iconic glowing alien head design has been de-emphasised, and the matte black finish and automotive-inspired front-end grille and edge-to-edge glass on the display marks real progress. The anodised aluminium case feels heavy and substantial — but also means you won't be taking it on too many trips outside the house (unless you like lugging around almost 7kg of computer equipment).

Alienware's Fusion FX lighting and settings control system returns — even more over-the-top than ever. You can now set the colour for the backlit keyboard in four separate zones, meaning you can create a rainbow-like design across the keys. The same software package also provides a fairly comprehensive power control suite, which offers more detailed options than the basic Windows Vista power settings, as well as security controls, including facial recognition log-in software.

The previous version's flush touch pad — previously demarcated only by a backlit outline — has been improved, with a very subtle texture, so your finger can more easily tell when it's actually on the touch pad (even if most gamers will plug in an external mouse).

The keyboard has a more traditional tapered key design, rather than the wider, flat keys many laptop makers are partial to these days. Alienware explains that for its core gamer audience, the traditional keys provide more space between the individual letters, which is better for first-person shooters, which make heavy use of the WASD keys. There's also a strip of touch-sensitive controls above the keyboard (also with an adjustable backlit colour), but their response was a little slow for us, and there was a confusing lack of on-screen confirmation for some of the commands.

Features

The 17.1-inch widescreen LCD display offers a 1920x1200 native resolution, which is what we'd expect from a high-end 17-inch laptop (less expensive desktop replacements can have 1440x900, or 1680x1050 displays). The screen looks crisp and bright, and the edge-to-edge glass overlay adds a seamless feel, but it is subject to glare from light sources. We also wouldn't mind seeing Alienware embrace the trend toward 16:9 displays.

With an Intel Core 2 Quad Extreme QX9300, dual Nvidia GeForce GTX 280M GPUs, 8GB DDR3-1333 RAM and dual 500GB hard drives, this is about as powerful as laptops get without resorting to stuffing actual desktop parts in a chassis. We often point to less expensive gaming laptops, such as the Asus W90 as offering a better bang for your buck, but if you want the very best, and are willing to pay for it, dropping several Gs on the new Alienware M17x will make you the coolest nerd on your block.

No shortage of ports and connection here, including a mini-FireWire port and three separate video output options, including DisplayPort. Multiple audio-outs mean you can easily hook up a set of big PC speakers, which is a plus for high-intensity gaming.

While our review unit was configured with nearly every high-end option available and cost almost AU$8000, the M17x actually starts at a much more reasonable AU$3999. The specs for that system are somewhat less impressive, with a 2.8GHz Intel Core 2 Duo T9600, a single Nvidia GeForce GTX 260M GPU, 4GB of 1066MHz RAM, a 640GB 7200rpm hard drive and a DVD burner.

The real star here is the SLI configuration of Nvidia's GeForce GTX280M. With two of these powerful GPUs working together, we got 168 frames per second at 1920x1200 in Unreal Tournament 3, making this our gaming laptop performance leader by a wide margin. Anecdotally, we fired up F.E.A.R. 2 at 1900x1200 and set most of the graphics options to medium or high for a smooth, impressive experience. Of course, with very few high-profile PC games currently in development, there may not be that many titles that deserve this kind of high-end treatment (one exception may be Bioware's Dragon Age: Origins, one of the few buzz-worthy upcoming games that's being developed for the PC and ported to consoles, rather than the other way around).

Nvidia's GeForce GPUs also include the company's CUDA technology, which lets the GPUs provide extra processing power to certain non-gaming tasks, such as video rendering. Keep in mind that you'll have to use CUDA-compatible software, such as CyberLink PowerDirector 7.

Performance

Multimedia multitasking test (in seconds)
(Shorter bars indicate better performance)
Alienware M17x
514 
Toshiba Qosmio X305-Q725
640 
MSI GT725-212US
649 
Asus W90VP-X1
663 

Adobe Photoshop CS3 image-processing test (in seconds)
(Shorter bars indicate better performance)
Alienware M17x
113 
Asus W90VP-X1
116 
Toshiba Qosmio X305-Q725
129 
MSI GT725-212US
156 

Apple iTunes encoding test (in seconds)
(Shorter bars indicate better performance)
Asus W90VP-X1
134 
Alienware M17x
156 
MSI GT725-212US
171 
Toshiba Qosmio X305-Q725
172 

Unreal Tournament 3 (in fps)
(Longer bars indicate better performance)
1280x800, 0xAA, 0xAF
1440x900, 4xAA, 8xAF
1920x1200, 4xAA, 8xAF  
Alienware M17x
201.4 
200.1 
168 
MSI GT725-212US @ 1400x1050 / @ 1280x768
159.2 
103.4 
81.1 
Asus W90VP-X1 @ 1400x1050 / @ 1280x768
143.3 
129.6 
119.4 
Toshiba Qosmio X305-Q725
N/A
100.8 
116.5 

Video playback battery drain test (in minutes)
(Longer bars indicate better performance)
MSI GT725-212US
121 
Asus W90VP-X1
78 
Alienware M17x
75 
Toshiba Qosmio X305-Q725
71 


The Alienware M17x ran for one hour and 15 minutes on our video playback battery drain test — not that we expected much more from a huge desktop replacement. It's also one of the most power-hungry laptops we've tested, so be sure to turn it off or put it to sleep when not in use.

System configurations:

Alienware M17x
Windows Vista Home Premium 64-bit; 2.53GHz Intel Core 2 Quad Extreme QX9300; 8GB DDR3 SDRAM 1333MHz; 2x 512MB SLI Nvidia GeForce GTX 280M; 2x 500GB Seagate 7200rpm

Asus W90VP-X1
Windows Vista Home Premium SP1 (64-bit); 2.8GHz Intel Core 2 Duo T9600; 6GB DDR2 SDRAM 667MHz; 512MB Dual ATI Mobility Radeon HD 4870 X2; 320GB Seagate 7200rpm

MSI GT725-212US
Windows Vista Home Premium SP1 (64-bit); 2.0GHz Intel Core 2 Quad Q9000; 4GB DDR2 SDRAM 1066MHz; 512MB ATI Mobility Radeon HD 4850; 320GB Western Digital 7200rpm

Toshiba Qosmio X305-Q725
Windows Vista Ultimate SP1 (64-bit); 2.0GHz Intel Core 2 Quad Q9000; 4GB DDR3 SDRAM 667MHz; 1GB Nvidia GeForce 9800M GTX; HDD #1: 64GB Toshiba SSD/HDD #2: 320GB Hitachi 7200rpm

Topics: laptop, gaming, alienware, m17x, intel core, asu, toshiba, msi, sdram, geforce

Comments (11)

  • NickT1 gave 9/10 on 08/11/2009 09:49 Report abuse

    • Good: Great Looks - Highly Customizable - Runs smoothly - Good FPS in games.
    • Bad: A bit heavy - Quite Expensive

    A lot of people reviewing are saying that the Alienware laptop is very expensive. That is true, but the default options are very good as they are. Also, the people say that the laptop needs to be repaired quite often. I think this is not true. If you need to get it repaired that often; you are either mistreating it, or you are not capable enough to use such a high quality laptop.

  • eycel gave 10/10 on 23/09/2009 22:18 Report abuse

    • Good: best peace of machinery on the planet
    • Bad: not a damn'd thing

    theres so much new hardware thats available in the new m17x systems, not only can u get ssd now in raid, you can get blue ray burner, and on top of that you can get an extream intel proc. These things are rock solid, as i have owned one for 5 years now, area 51m 776.

  • Cathey gave a review on 22/09/2009 05:30 Report abuse

    • Good: nothing is good about alienware
    • Bad: they avoid your calls & won't help

    People ... do not buy from Alienware. This was the worst thing we ever did. We bought one 18 months ago. My son was so excited, he saved up the money himself for this computer. However, it had to be returned twice for repairs. On the 2nd time they did something wrong with the motherboard and and it still didn't work, so we sent it back to them a THIRD time. After that repair, when they shipped it back to us via Fedex, the computer was LOST by Fedex! Fedex admitted their error and told me to have Alienware generate the claim with them. Alienware somehow thought I was pulling a scam on them and treated me like a thief! They have avoided my calls for 3 months -- all this time our computer has been missing. Finally, someone, 4 months later began to work with me only because I threatened to hire a lawyer. Lo and behold, now they are replacing our laptop but it's not as good as the one that was lost -- they say that it's the same or better, but it's not. Even the case isn't as cool as the original case was. Plus, they won't give us a warranty on the replacement product. Alienware's customer service is horrible and I will never buy from them again. Who cares if it's a cool computer? If they treat customers like they stole a computer, even though Fedex was admitting freely that they truly lost the computer, well, that's a horrible company if you ask me. Don't buy from them. I even told the guy at Miami headquarters that I was going to be a vocal customer if they didn't satisfy us, and he didn't care. So I'm blogging everywhere I can ...... Beware, from Houston Texas

  • Cathey gave a review on 22/09/2009 05:30 Report abuse

    • Good: this is to the guy Tom on 7/29/09
    • Bad: read this, Tom!

    Tom, don't buy one. Please don't buy from Alienware. You will regret it. Read these reviews that everyone is writing and read the one I posted a few minutes ago.

  • Tyronne Lee gave a review on 14/08/2009 15:38 Report abuse

    • Good: Great looking
    • Bad: over priced outdated system

    As always they sell over priced outdated old parts. They claimed that their system is the most powerful. Lies Lies Lies.

    Smoothcreations.com sold one like this 6 months ago.

    I too got ripped off by Alienware Australia they forced me to also pay extra money on delivery which i believed was supposed to be included in the purchase price.

    The chinese people from Alienware Australia are to be avoided at all costs. They lie and rip you off.

    They also sold me crossfire dual ATI 4870x2 coupled with nvidia 790i motherboard which I didn't know does not support ATI crossfire.

    Man did i get ripped off badly.

  • April Swift gave a review on 14/08/2009 15:34 Report abuse

    • Good: Sexy Looking
    • Bad: Bad Price + Always Nasty Poor Customer Service

    I bought a few Alienware mainly because i am a brand name sucker. But i just ordered mine from Dell to by pass the nasty Australia Alienware.

    They lie a lot and always ready to rip you off as in my case they made me pay extra $350 if i want mine or else they wont send it.

    They also sold me Dual ati 4870x2 with nvidia mother board which doesnt support crossfire.

    All in all i got ripped off badly by Alienware Australia.

  • unknown rider gave a review on 09/08/2009 21:40 Report abuse

    • Good: cosmetically sexy
    • Bad: cost per performance

    how does alienware stay competitive in this economic climate with this kind of pricing? Sure its nice looking and ok gear inside, but when you can build a more powerful version for less by sourcing the parts and building yourself why would you purchase from them.

  • Falcon gave 9/10 on 01/08/2009 12:01 Report abuse

    • Good: SLI, Aluminium Case, Stealth mode on battery power for extended running time
    • Bad: Glare from screen

    The $4k Australian base unit comes with SLI 260MGT not a single as per the review.
    For the price it is the best value high end gaming laptop on the market.
    Awesome preformance, great battery life, solid construction.
    Yes it's heavy but for a reason with everything packed in and the aluminium chassis.
    I'm loving it.

  • shramiac gave a review on 30/07/2009 18:43 Report abuse

    • Good: features
    • Bad: PRICE!!!!!!!!!!!!!!!!!!!!!!!!

    As usual they are banking on their name to defend the production another over-priced laptop! All their gear is just too expensive and pricing is in no way justified! But there must be enough suckers out there to purchase?

  • hrc1079 gave a review on 30/07/2009 17:39 Report abuse

    I brought an Alienware 3 years ago and it was the worst purchase I ever made! from the porr customer service to the poor build quality they were and absolute joke. I waited 8 weeks to receive the laptop when I first ordered it. Then within 12 months, the video card burn out, case discoloured due to excessive heat, wifi card died and when sent back to Alienware for repair it was somehow my fault that all this happened. Once I threatened legal action they replaced the screen, keyboard, video card, wifi card and case for free. I then sold the laptop a few months later. The poor person who brought it emailed me 6 months later to say everything had died in it again. Excessive price for a cheap and nasty product!

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