Amazon wins patent for ship-before-you-buy system

About The Author

CNET Editor

Michelle Starr is the tiger force at the core of all things. She also writes about cool stuff and apps as CNET Australia's Crave editor. But mostly the tiger force thing.

Amazon has been awarded a patent for a new system that ships potential purchases to your area even before you've ordered them, based on your purchase history.

(Credit: Amazon España por dentro image by Álvaro Ibáñez, CC BY 2.0)

Amazon believes that, with your purchase history, it can predict your buying habits before you do — and can have your package in transit before you've even made an order. The company has been awarded a patent for a system designed to have your items in your hands at record speeds.

Called "Method and system for anticipatory package shipping", the patent describes a system whereby the company anticipates your buying habits and sends your packages to the closest delivery hub, waiting for the order to arrive, or, in some cases, even shipping directly to your door.

(Credit: Amazon)

To anticipate what you might order, Amazon will look at your purchase history and browsing patterns, as well as surveys and questionnaires you've completed, to determine your interests, cross-referencing to predict what items you're likely to buy. Then, once interest has been determined, that item can then be offered at a personalised discount.

There is, of course, margin for error — for example, a package that gets shipped to the customer without the customer ever placing an order. In those cases, Amazon — rather than incurring the cost of having the item returned — may offer the item as a gift to valuable customers.

"In some instances, the package may be delivered to a potentially interested customer as a gift rather than incurring the cost of returning or redirecting the package," the patent reads. "For example, if a given customer is particularly valued (according to past ordering history, appealing demographic profile, etc), delivering the package to the given customer as a promotional gift may be used to build goodwill."

As we have already seen in the case of the Kindle e-reader, Amazon is willing to operate at a loss if it builds customer loyalty and repeat business. However, we have also seen that the company may be willing to overstate its capabilities in order to garner free publicity — so we're not quite willing to bank on the arrival of anticipatory shipping just yet.



Add Your Comment 13


Post comment as
 

PaulT8 posted a comment   

With a SNAP… No more earbud wire tangles, painful jerks, or smartphone losses, damage or thefts. All smartphones are sold with wired earbud audio speakers. The Earbud SNAP has the exclusive ability to securely anchor earbud-wired devices to the device user, while providing a safe, comfortable length-adjusted fit and control of the wires. For sale on Amazon.com , Earbud SNAP is a cool, new mobile device protector.
The SNAP converts your earbud wires into: 1) a leash to prevent device loss and theft, and 2) a catch wire to prevent dropped device impact damage. Go to "Earbud SNAP Demo" YouTube Video -- https://www.youtube.com/watch?v=qbkfRzdB-98 U.S. Patent Pending -- All Rights Reserved © Taylor Topline, LLC 2014.

 

VinnyP posted a comment   

"...if a given customer is particularly valued (according to past ordering history, appealing demographic profile, etc),"

Lol no one in the hood is getting free stuff. Prejudice Amazon.

 

VinnyP posted a reply   

delivering the package to the given customer as a promotional gift may be used to build goodwill."

 

DanielB6 posted a comment   

I think grocery stores have done part of this for years. And Music Mountain Water has done the part where they deliver the water and then charge me for it according to the agreement we have.

 

JordanM2 posted a reply   

Sorry but no, this is completely different. Having a pre-authorized, recurring transaction is nowhere near the same as someone GUESSING what you're going to buy based on information that they received about you.

 

IssimaC posted a comment   

this is dope

 

KathleenH posted a comment   

There is no closed captions on this video so I had to stop and close this video..

 

VivinV posted a comment   

Because?


Sponsored Links

Recently Viewed Products