BlackBerry Storm 9500

By Joseph Hanlon on 05 December 2008

The Storm is a successful experiment and a decent smartphone. Those who take to the clickable touchscreen will love its ease of use and the excellent range of productivity tools on-board.

7.9 5.9
  • Good: Touchscreen and SurePress tech • Excellent video codec recognition • 3.5mm headphone socket • Decent battery life • BlackBerry's excellent business functionality
  • Bad: No Wi-Fi • Some performance lag • Could use more than 1GB internal storage
  • Specs: Bluetooth • GPRS, EDGE, UMTS, HSDPA • 3-megapixel • microSD • See more specifications
  • RRP: AU$899.00
  • Available plans: 4 plans available starting from $79 to $114

Design
Somewhere between the aesthetics of the BlackBerry Bold and the iPhone 3G you'll find the chic BlackBerry Storm. The large, colourful screen lends itself to comparison with Apple's wunderkind, but the details of the design are undeniably BlackBerry.

The Storm is sexy: a combination of glossy piano-black and stainless steel line the display, with a faux brushed metal matte-black plastic battery cover. External keys on the edges are also in steel and include a volume rocker and a dedicated camera shutter button. The Storm features a 3.5mm headphone jack on the top-right side of the phone, as all self-respecting multimedia mobiles should.

To complement the touchscreen input, the Storm also sports a familiar quartet of mechanical keys below the screen, the same calling keys and BlackBerry context-sensitive menu button we've seen on all recent release BlackBerry handsets.

Touchscreen
A BlackBerry with a touchscreen may seem like a Porsche with wings — as though the two don't quite go together — but trust us; this is a cool step forward for the BlackBerry family. It seems that BlackBerry manufacturer Research in Motion (RIM) anticipated a reticence to touchscreens from its loyal fans so it developed a depress-able screen and software it calls SurePress.

The touchscreen uses the same capacitive touchscreen technology as the iPhone and it registers contact with the surface as accurately. Unlike the iPhone, contact with the screen will only highlight a selection, not execute one. Opening a program requires you to touch the screen then press gently — this is SurePress in action. While this may seem like extra effort, it actually acts as a second chance. Rather than regularly opening and closing programs by mistake, or mistyping letters in an email, you have that split second to realise you've hit the wrong key before pressing on the screen.

Features
On paper the Storm is a classic BlackBerry. It puts in something new, the touchscreen, but takes something away: in this case that's Wi-Fi. When you consider that the Storm was developed in partnership with phone carriers Vodafone and Verizon in the US, it makes sense that the Storm wouldn't feature hardware capable of circumventing the carriers ability to make money off data services. Still, for consumers this is a bit of a blow.

For chewing through said data, the Storm features HSDPA network support and browses the web through the same BlackBerry browser we find in the Bold, optimised for touchscreen input, of course. The Storm also includes Bluetooth for pairing to hands-free headsets.

In regards to pre-installed software, BlackBerry aficionados won't be missing any standard inclusions like the excellent messaging client, document readers, a variety of instant messaging apps and the browser. As an exclusive to Vodafone, our review unit also included links to download Vodafone service apps like MusicStation and the always improving Vodafone Compass navigation software.

Prior to the launch of the Storm RIM began spruiking the BlackBerry Application Centre, a centralised web space to download a range of apps and tools for newer BlackBerrys. Our review unit features the shortcut, though the App Centre is only populated with about a dozen apps at this time — hardly the 10,000 reportedly available on the Apple App Store.

Performance
Despite some minor lagging we've found the Storm to be quite powerful and sufficiently responsive. Some tasks, like opening large video files, can take a moment or more to process, but basic menu navigation and the all-important messaging app run pretty smoothly.

If you can put up with the short pause as the video loads then watching video on the Storm is great. Unlike the iPhone, the Storm has excellent video codec recognition, supporting MPEG4, H.264, WMV and the obligatory 3GP mobile phone video format. Formats the phone doesn't recognise are converted during transfer via the BlackBerry Desktop Manager. The 3.25-inch touchscreen is sharp and colourful and the audio is decent. The same, of course, can be said for music playback, though we do recommend forking out for an upgrade to the headphones that come bundled with the phone.

Battery life is a major concern for smartphones with large, high res displays and a range of connectivity options. The Storm is not immune from sucking through the juice and we found it was possible to run the battery down after about 10 hours of heavy use, however, it manages standby battery life much better than most. With casual use we saw battery cycles of several days, even with push email active. If you make frequent calls or would listen to hours of music a day you'll want to keep the charging pack with you.

Overall
As a dalliance into virgin territory for the BlackBerry family, the Storm is a success. As a smartphone, the Storm will suit the needs of many looking for a solid business tool with high quality media functionality. The touchscreen and RIM's SurePress tech won't be for everyone, and we'd be surprised if owners of the BlackBerry Bold even bat an eyelid at this release, but we love it. We've never been as confident smearing fingerprints over a touchscreen with our chubby, clumsy digits.

The BlackBerry Storm is exclusive to Vodafone and will be available on a BlackBerry service contract for AU$69 per month and includes unlimited data and an 8GB microSD card.

Find the best BlackBerry Storm 9500 plans available.

Topics: storm, pda, mobile phone, blackberry, 9500, touchscreen

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Comments (61)

  • Elvonna gave 10/10 on 04/07/2009 15:26 Report abuse

    I LOVE my storm! Stuck by it from day one, and went through its growing pains. I'm on a replacement (original had screen issues) that is incredibly intuitive! Typing is truly a breeze (became a breeze once I replaced my original Storm). With Verizon's latest OS release, I'm more in love than ever! The pics from the camera were always great, but hard to capture, given how slow it was. Now, it's beautiful and fast! (not Cannon beautiful and fast, but nothing is! It's not even dumb-phone fast, but no dumb-phone takes pics this nice!)

    I agree with jds21 100%! The Storm is warm, while other smart phones are cold. Using the storm is a pleasure! It's an extension of both my hand and brain. All the smarts of a RIM phone, but with a lot of fun thrown in!

    My 1 gripe: Verizon's strangle hold on certain apps, like XM/Sirius. They DO offer the best coverage, but even so, shame on Verizon! 1st they withheld multiple OS updates (much NEEDED updates!!!), and now they're blocking apps! On other carriers, XM/Sirius is available on the Storm. Why, why I pay the RIM fees, Unlimited data fees, plan fees, and countless other ridiculous fees, but I be denied access to a service that even the God awful AT&T offers! Indignant and disgusted, I will consider unlocking my storm when our contract is up!

    • Good: On new os: Much faster camera, all around zip, better memory and battery
    • Bad: App envy
  • Pauline gave a review on 29/06/2009 16:18 Report abuse

    I love this phone. Did my research beforehand and was a little dubious but suited my needs and budge and went ahead. Am so pleased I did I love using it and find it simple and effective and of course having the free blackberry internet was the icing on the cake

    • Good: Easy to use, great for emails great screen
    • Bad: occasional locking on screen orientation
  • Angelo gave a review on 28/06/2009 19:58 Report abuse

    The worst phone I have ever used.

    • Good: Nothing
  • CharlieW gave a review on 25/06/2009 17:52 Report abuse

    Quirky not QUERTY!!!
    This is sadly the worst blackberry I have ever had and I have been a bberry user for over 5 years. I tried and I tried but if I wanted to go left, it went right. Calls went unanswered as I pressed the screen again and again, messages were strange and unweildly.

    I am sorry RIM I love you, I love my Bberry but if you want a blackberry get a Bold, if you want at crazy functional touchscreen get an iPhone.

    This hybrid should never have seen daylight.

    • Good: Blackberry Functionality
    • Bad: Freezing, hard to get used to, bad,,,,, just bad!!
  • obiwan gave a review on 04/06/2009 23:05 Report abuse

    Great phone but does take a little while to get used to. The standard OS is crap and laggy! First thing I did was update to 4.7.0.106 and it made a huge difference! Much more responsive. Now Im used to it I love it! Videos look great too. Now my only complaint is the vodafone network. Could be better.

    • Good: Looks great with good touch screen. Has lots of cool ****.
    • Bad: No wifi. Can be laggy with standard OS.
  • dan25 gave a review on 29/05/2009 19:32 Report abuse

    great phone, not much to complain about. occasional lag but keyboard is very responsive.
    people who are winging about it, install your updates for christ sakes.

    • Bad: no wi-fi but who cares - it has unlimited browsing!
  • jamick gave a review on 02/05/2009 11:36 Report abuse

    The Storm is my first blackberry, I found it hard to navigate at first but now have this downpat, now I know how to use this I love the phone, biggest problem is the coverage, my partners phone is a sony and he is with vodfone, he can call from moste areas in our house, but i cannot talk on my storm unless I go outside which is extremely annoying. I have had other handsets with vodafone & never had this problem until now, of course vodafone wont change handsets now Im stuck on a 2 yr contract

    • Good: good size screen, good feel to the phone
    • Bad: size of buttons & vodafone network coverage with this handset
  • Sach gave a review on 28/04/2009 19:52 Report abuse

    The phone is the worst phone and so is the customer service of the provider I think it will take a lot of improvement in the phone to be a value for money

    • Good: waste of money to buy /contract
    • Bad: 1/10
  • Nikki_M gave 9/10 on 31/03/2009 11:04 Report abuse

    This is my first blackberry and I am very impressed. Ihave been using it for a month now. I love the touch screen, and the fact that the screen depresses. I have had minor issues with the screen locking, and on occasion the orientation locking up, It generally frees up after a few seconds. It does chew the battery, but I use the mp3 player and the email and facebook are always on. I purchased the phone as a solution for my regular os travel, and being easily contactable by email at low cost

    • Good: responsive touch screen, email, facebook, easy to use
    • Bad: instruction book was not very good - had to go online to get information
  • jds21 gave 10/10 on 27/03/2009 15:26 Report abuse

    Storm - Warm
    Bold = Cold
    I found that this is the best way to make a comparison between the two. Both are excellent phones in my opinion (owning a storm and having used a Bold extensively)


    Some may complain about the Storm's transitions between screens but to be honest I find it quite appealing. I really disliked how the Bold felt so cold in its transitions, it made me feel like it was rushing me

    The Storm I find is also easier to write with, having bigger area for each key (on the touchscreen of course) It's larger screen and multimedia capabilities are also an added bonus

    It's lack of Wifi is pretty trivial for most users. With 3G coverage becoming better all the time, (and with free unlimited internet when connected with BlackBerry Browser, the need for Wifi is not as high as it would ahve been a year ago, of course it is a disappointment that with a brilliant phone with so many features could not include Wifi

    I have not experienced any lag issues with mine to date (nearly a month now) and since i don't destory the thing by using it 24-7, the battery lasts a fair few days. For all those who complain, get an ipod to watch movies and listen to music or something, after all they're solely built for that purpose.

    • Good: Excellent build quality
      Sexy style
      Packed full of features I don't even know what to do with
    • Bad: It makes stupid people complain endlessly, if you don't like it then maybe you should have tried using it first before you bought it. Go ahead, go get a Bold next time then and stop whining!

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