Consumer Reports says it can't recommend the iPhone 4


Consumer Reports announced on Monday that it can't recommend the iPhone 4 due to problems with its reception. According to a story posted on Consumer Reports' website, it is withholding the recommendation after its engineers found that when you touch the gap in the antenna on the phone's lower left side, "the signal can significantly degrade enough to cause you to lose your connection altogether if you're in an area with a weak signal".

The iPhone 4 still tops the firm's latest smartphones ratings list — largely due to its Retina Display, added features and better battery life — but Consumer Reports continues to recommend the iPhone 3GS as the preferred Apple handset.

The announcement comes 10 days after Consumer Reports said the iPhone 4's signal problems aren't unique. Writer Mike Gikas has since added an addendum to that story indicating that the problems arose later during lab testing.

Though Consumer Reports' latest findings are significant, it is not alone in reaching them. Indeed, during testing, CNET and other outlets have discovered that the iPhone 4 call quality degrades when you touch the gap on the left side. Like Consumer Reports, rated the iPhone highly on its official review — currently it has an "Excellent" rating of four stars — because of its many strong points, but we've withheld our Editors' Choice Award due to the device's continued call quality issues.

On the upside, Consumer Reports found that using a bumper or even a piece of tape over the gap will eliminate the antenna issues. Over the next few days we will conduct similar tests on our iPhone 4 to see if we find similar results. Also, we'll continue to add to our review as we test.


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sit2k posted a comment   

if you're smart, you will wait for the samsung galaxy s pro and you wont have any issues. i don't understand the fascination you people have towards this device. What's amazing is that you're willing to buy it knowing ahead of time this device has hardware issues and apple has also admitted the signal strength is exaggerated.


Curiosity posted a reply   

Just out of curiosity, now that the Samsung Galaxy has been released, do you still view things the way you did when you put this post up?


BF posted a comment   

I agree. When I purchased my iPhone 3G it had a faulty battery. Took it into the Sydney store and they replaced it straight away. No problems.


SWICK posted a comment   

I was really hanging to get the new iphone but Im not so sure anymore. Whats the point of buying a beautiful phone if you have to cover it up, even if its just with the bumper!?


. . . posted a comment   

I stil think this can be resolved simply by Apple just throwing in the bumber for free.

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