Creative Zen Digital Media Player

By Jasmine France on 30 August 2007

We're hard-pressed to find anything not to like about the Creative Zen. It's a great option for anyone looking for a great-sounding, pocketable MP3 player with an excellent, video-capable screen and plenty of extra features.

8.3 7.3
  • Good: Sounds fantastic • Brilliant colour screen capable of displaying photos and video • Smorgasbord of desirable extras such as an SD card expansion slot, an FM radio, a voice recorder, and a user-definable EQ • Slim, pocket-friendly design • Very user-friendly • Reasonable price tag
  • Bad: Only comes in black • Doesn't come close to matching the max 60GB offered by the player it's replacing
  • Specs: Flash • 8GB • 320 x 240 pixels • Yes • See more specifications
  • RRP: AU$449.95
Zen Stone Zen Stone Plus Zen Vision:M

The Zen Digital Media Player is no bigger than a credit card

In a move that surprised many a Creative fan, the company has ushered in a flash-based replacement for its Zen Vision:M, a full-size, hard-drive player that offered up to 60GB of space. Though the news was not well-received by some proponents of carting around a large library of tracks, those who give the new player -- dubbed simply the Zen -- a chance will find that it's a completely worthy follow-up to its chunky predecessor. This new Zen -- which comes in 4GB (AU$249.95), 8GB (AU$329.95), and 16GB (AU$449.95) flavours -- may not hold as much media as the Vision:M, but it offers the same, lovely screen in a much smaller body, and it packs in a couple of new features for good measure.

Design
Creative has gained somewhat of a reputation for putting MP3 players in a vast array of colours, so it comes as a bit of a shock (and maybe a letdown, for some) that the Zen will be offered in just one: black. Still, it must be said that black does make an excellent frame for the awesome 2.5-inch TFT screen, which is capable of displaying 16.7 million colours. Also, while the design might not be as innovative as that of the iPod Touch and iRiver Clix -- or as cute or as eye-catching as that of previous family members -- the Zen has a certain understated elegance with its shiny face and brushed-metal backside. It's like a smaller, sleeker version of the Vision.

Despite its ample screen, the Zen is pleasantly compact. At just 55 by 83 inches by 11.3 millimetres, it's about 60 percent smaller than the Vision:M and it's definitely pocket-friendly. We're also pleased to note that Creative didn't skimp on the controls and has migrated completely to the user-friendly tactile variety. Main functions are handled by a four-way control square surrounding a centre select button. This is flanked on the top by a back/contextual menu rocker and on the bottom by a shortcut and play/pause toggle. Sadly, there's no dedicated volume control, but the right edge of the Zen houses the ever-handy hold/power switch along with a standard mini-USB port and 3.5mm headphone jack. The reset and mic holes can be found on the bottom and top spines, respectively.

The latest in the Zen line-up is significantly smaller than the 60GB Zen Vision:W

Features
Exploring the top side of the Zen also reveals one of the new extras we alluded to earlier. In another departure from the norm, Creative has built in an SD card expansion slot -- a first for its MP3 players. We're happy to report that the slot can take SDHC cards, which currently go up to 16GB in the full-size SD variety. (Of course, at a price that exceeds the 16GB Zen itself, those are a bit cost-prohibitive at the moment.) Considering the move away from more capacious hard drive memory, we definitely think the addition of memory expansion was a wise -- and necessary -- move.

Another new feature to be found on this Zen is its support of unprotected AAC files, meaning it will play back iTunesPlus tracks, though you can't use iTunes to transfer them. The player can sync via drag-and-drop in Windows Explorer, or you can use a jukebox such as Windows Media Player. Like its other family members, this Zen also supports MP3, WAV, Audible, and both protected and unprotected WMA tracks. Unfortunately, it also shares Mac incompatibility with the other players in its line. Photos must be in JPEG format, which Windows Media Player can convert to automatically during syncing. On the video side, the Zen plays WMV and Motion JPEG out of the box and MPEG4, DiVX, and XViD with conversion. Creative includes an app -- Zen Media Explorer -- which can take care of the conversion painlessly and (somewhat) quickly.

In addition to its media capabilities, the Zen includes Creative's usual impressive array of features, though it's worth noting that there is no line-in recording for audio or video (the latter in particular would have been a nice touch). You do get voice recording and an FM radio with autoscan and 32 preset slots. There's also basic PIM functionality: you can sync contacts, tasks, and calendar info from Outlook to the device. Plus, you get the usual shuffle and repeat playback modes, handy contextual menus, and the ability to search for artists and songs as well as rate songs on the fly and set up to 10 bookmarks. Nine preset EQs, a five-band, user-definable mode, and a bass boost function ensure that you can adjust sound to your liking.

But it's the fun visual display option that set the Zen line apart. Album art can be viewed as a thumbnail or in full-screen mode on the playback display, and Creative includes various themes for interface customisation. You can also set any image on the player as wallpaper, and the photo-browsing experience is great: there's a 5x4 thumbnail grid and each one magnifies as you scroll over it. Naturally, you can view photos and slide shows while listening to music. There's even a nifty, semi-split-screen deal on the main menu that cycles through album art, photos, or video image clips, depending on which media type you are browsing.

Performance
No two ways about it: the Zen's screen is fabulous. Photos look vibrant and bright, with excellent colour saturation and good detail. Videos are similarly impressive -- clear and bright with no noticeable pixellation (though we did notice the occasional blurring around some sharp edges) -- and the viewing angle from side to side is excellent. Even the interface looks stellar, right down to the transparent icons on the main menu. It's a nice screen to look at for sure.

Frankly, we've come to expect stellar audio quality from Creative's MP3 players, and the Zen did not disappoint -- once we swapped in the Shure SE530 headphones. (For their part, the included headphones were passable.) Perhaps the best thing is that all genres of music sound equally great. The bass of Zeb's disco house track "Disco Patel" was tight and enveloping without overshadowing the sparkle of the high hat and minute ting of the triangle. In the Bangles' high-end heavy intro to "Hazy Shade of Winter", the detail of each instrument was crystal clear, and the relatively quiet Spanish guitar was not lost among the frantic chorus of the rest of the track. Overall, music was rich, warm, and detailed...and it just made us happy.

The Creative Zen also boasts plenty of volume to drive a full-size set of 'phones -- we only had it up to about a third with some noise-isolating buds. The rated battery life of 25 hours for audio and 5 hours for video is good, if not all that awe-inspiring. But with a screen, sound, and features like the Zen, we'll easily sacrifice a super long battery life.

Topics: creative, zen, digital media player

Comments (25)

  • Mehru gave a review on 27/05/2009 17:10 Report abuse

    I don't know how to download music on the Creative Zen (4GB) that I have recently purchased. Can someone PLEASE help with step by step instructions. Thank You

    • Good: Small & light weight
    • Bad: Don't know how to download music from internet
  • jimmylogo gave 8/10 on 25/03/2009 03:53 Report abuse

    Have used this player for a while now. Pretty much all good. I cant fault it really. Only problem is the screen seems to scratch pretty easy.

    • Good: Everything really
    • Bad: Scratches to easy
  • boomin0024 gave 5/10 on 10/01/2009 13:45 Report abuse

    for those of you who have complaints about the screen... having missing pixels, rotten color, etc... you can do something:

    1. Make sure that the player's battery is charged

    2. Reset the player. Insert a thin object such a pin to the reset hole to reset the player

    3. Change the player's display settings

    4. Press the Menu/Back button.

    5. Select System.

    6. Select Contrast and adjust the contrast to a preferred level.

    --Format the player--

    7. Detach the player from the PC if it is connected, and turn off the player.

    8. Press and hold the Play button while powering on the player.

    9. When the player displays the Creative logo, release the Play button

    10. Select Format (All) and select Yes to format the player.

    11. After the player has finished formatting, select Reboot.

    12. Re-transfer the tracks to the player.

    • Good: cute,
      compact,
      intuitive
    • Bad: i did experience the computer not recognizing it, but creative also offers a solution for that, which i am about to try...
      http://support.creative.com/kb/ShowArticle.aspx?url=http://ask.creative.com:80/SRVS/CGI-BIN/WEBCGI.exe/,/%3FSt=232,E=0000000000602978033,K=1300,Sxi=0,Answer26738=obj(26738):obj(26732)
  • techiescum gave 2/10 on 08/01/2009 13:14 Report abuse

    I did like it for for the first year. Then it started having problems. Now at 14 months old it is dead and Creative will do nothing to help you.

  • Duncikas LT gave 9/10 on 30/12/2008 20:16 Report abuse

    Its good but sucks buttons very much becouse difficult click [and noisy]

  • WST gave 1/10 on 01/12/2008 15:22 Report abuse

    Bought a Zen from Creative's online store and it arrived promptly 2 days later. Good so far! Well the FM transmitter didn't work so I phoned their tech line and was told to reload the firmware. Now this player is a week old, so I don't think reloading the same version of the firmware is going to do much. Anyway, I did this and it still didn't work and I have been advised to send the player back to them (at my cost) and they will repair and send it back in 2-4 weeks. What an absolute joke. Just send me another one straight away or give me my money back. Beware prospective buyers of Creative products.

    • Good: Didn't bother finding out.
    • Bad: FM transmitter didn't work at all.
  • Xanthe gave 10/10 on 05/09/2008 16:23 Report abuse

    very very good! only just got it but it looks so good!

    • Good: AWESOME!!!!!!! the best ever, has everything
    • Bad: nada, zip, zero except for the cheapy feel of the back
  • marts2004 gave 10/10 on 02/06/2008 20:57 Report abuse

    This player has it ALL. It is really good looking and the size for viewing movie files is great.

    • Good: User friendly
      Great battery life
      Movie and Photo quality P/B is excellent
      Creat folders for seperate photo storage
      DJ feature is a Buzz
    • Bad: None that I can think of
  • LidoOl-GumBii gave 6/10 on 28/05/2008 08:17 Report abuse

    i love it!! great screen good sound....tops the ipod by far :D

    • Good: great screen, sound quality
    • Bad: the controls dont look much.
  • Amyy. gave 6/10 on 24/05/2008 08:25 Report abuse

    its great...fantastic screen great sound, cheaper then an ipod, expandable memory..i love it cant wait to get it next month:D

    • Good: good screen, great sound, affordable
    • Bad: only comes in black :( i dont like the controls much either

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