Creative Zen X-Fi2 32GB

By Ty Pendlebury on 27 October 2009

The Creative X-Fi2 is an excellent MP3 player with support for FLAC, but is horribly let down by its frustrating touchscreen.

Editor's rating:6.5 User rating:8.3
  • Good: Excellent sound quality • High-quality bundled ear buds • FLAC support • FM radio • Expandable storage
  • Bad: TERRIBLE touchscreen interface • No dedicated volume or play buttons
  • Specs: 32GB • 400 x 240 pixels • Yes • Yes • See more specifications
  • RRP: AU$272.68

Ever since 2001, MP3 player manufacturers have been struggling to create the ultimate "iPod killer", but none have yet succeeded. Over 12 months ago, Creative released its first attempt in the Zen X-Fi — which was a little flawed but mostly excellent.

Until Creative can get its "Mii" concept player off the ground — taking the Google Android idea from mobile phones and applying it to MP3 players — the new X-Fi2 is the company's last means of defence against the Californians.

Design

The Zen X-Fi2 is undeniably from the stable that brought us the original X-Fi, but this time it features a larger 3-inch screen in 400x240 resolution. This makes it a little longer and beggars the iPod Touch in size with dimensions of 102x57x11.6mm. It's only a little bit heavier than the original at 75g.

Like the iPod Touch it importantly features Creative's first touchscreen, and a single home button. Unfortunately, it differs from the Apple device in several important ways which hamper its general usability.

Sadly, it lacks dedicated volume controls, and as our video above attests it's very difficult to manage the on-screen control. It's like trying to push a boiled egg around with a Range Rover. This is due to the quite-insensitive "resistive" screen technology the player uses, as well as the unnecessarily skinny volume bar. Plus, it takes three taps to access the volume at any time, which is just too much. But this isn't the only issue, the screen's lack of sensitivity means it can take three or four presses to get it to recognise a single tap or "flick". We miss the dedicated play buttons on the original X-Fi.

Features

The X-Fi2 corrects one of the largest omissions from the original Zen X-Fi because it can now play lossless files in the form of FLAC. FLAC is seen by the audiophile community as the ultimate lossless format because it not only takes up about half the space of a CD but it's also non-proprietary. The player offers a number of other playable formats including MP3, WMA, WAV, Audible4, AAC4, WMV9, MPEG4-SP3, DivX3 4/5 and XviD3. To help with the viewing of video files, the X-Fi2 also offers an AV out (maximum 640x480 resolution) if you purchase the optional cable for AU$24.50.

The feature count of the X-Fi2 is slightly down on the original model, but you still get an MP3 player with video plus FM radio and voice recorder. The X-Fi loses the abilities to transfer photos from an SD card and to communicate with a wireless network. While the "chat" facility of the Zen X-Fi was simply laughable, its ability to read DLNA content from a home server made it a useful streaming device, and much easier to use than the iPod Touch in this way.

The Creative player attempts to make up for its lack of connectivity by supplying an RSS reader, which unfortunately is almost useless as you need to use a PC loaded with Creative Centrale to transfer RSS feeds onto the device — and the ability to add storage via a microSD card. You could theoretically use an SD card adapter to transfer content to the microSD as well.

Performance

Whether you're listening to an MP3 or a FLAC file sound quality is very good. It's every bit as detailed and the expanded X-Fi options give the user some added flexibility when it comes to sound quality. The supplied EP-630 in-ear earphones are quite good for a budget set of headphones. Treble is a little reticent, and given the preponderance of bass the headphones' overall balance is warmer than grandma's Snuggie. With another set, such as the Creative Aurvana Air, the balance is restored and you can get CD-player performance for not much money. We appreciated the fact we could listen to some recent iTunes purchases as the player supports the new default iTunes Plus format.

We like the addition of the "microSD" icon which lets you access further storage and transfer songs to the flash drive within the player.

The radio on the X-Fi2 is much improved on the previous version, and the player was quick to pick up available stations and hold on to them. You're also able to "swipe" forwards and back through preset channels which is a refreshing change from pressing squishy hard buttons.

Apart from the troublesome touch interface, there's also some occasional menu weirdness. For example, when we realised we had doubled up one album, we tried deleting duplicate tracks within a folder. It let us attempt it, but it didn't take, and then random names from other folders appeared as tracks in the same folder. After trying unsuccessfully to use Windows Media Player, we attempted to delete single files from the Windows finder instead — where both sets still appeared in the folder, which meant in some cases we deleted both files. If Creative Centrale was still available on the Creative website at the time of testing we would have used that instead, but in our previous experience it's even worse than Windows Media Player.

Conclusion

It's a pity that controlling this X-Fi2 is so troublesome because in all other ways the X-Fi2 is a definite step up from the previous version. FLAC support is much welcomed, and sound quality is every bit the equal of competitive players. While we'll never get a dedicated volume button we hope that Creative can simplify the volume bar situation — perhaps by having a big fat control visible on every page? Unfortunately for Creative, the reinvigorated Apple Nano leaves the Zen X-Fi2 in the dust.

Topics: zen, mp3, creative, X-Fi2, xfi2, xfi, x-fi, flac, player, pmp, 32GB, touch

Comments (9)

  • gori gave a review on 14/11/2009 21:30 Report abuse

    "Plus, it takes three taps to access the volume at any time, which is just too much."

    ...or you could just hold the menu button which brings up the volume controls. I'm glad to see you decided to release this review without even bothering to read that bit of information which was contained in the both the quickstart guide and the digital user manual of the player.

    And I find the touchscreen is very responsive if you use your fingernail.

    The iPod Touch may be smoother to use, but the sound quality and functionality you get out of the X-Fi 2 is insane.

    tl;dr you couldn't gather enough facts to properly review a glass of water.

  • Danny gave a review on 10/11/2009 16:33 Report abuse

    @Scouser if you buy it from here then yes, the wall charger is free: http://au.store.creative.com/products/product.aspx?catid=213&pid=18965

  • Scouser gave a review on 03/11/2009 14:04 Report abuse

    Does it come with a wall charger?

  • aprilsixth gave a review on 02/11/2009 01:31 Report abuse

    • Good: Sound quality. X-fi. Earphones
    • Bad: Touchscreen

    HELLO! i just got my ZEN X-Fi2 a few weeks back

    sound quality wise i think it x-fi has always been a great 'invention' to go with the mp3. not complaining at all.
    everything else is standard, play videos, tv out, voice recorder, radio etc.

    but i think the earphones arent very good. if i turn on my x-fi to higher settings the sound quality somehow lowers? like can hear the bsstbsstbsst treble sounds. but i tried my friend's UltimateEars earphones and there was no problem.

    OH but here comes the real BAD:
    honestly speaking im quite disappointed with the touch screen. i've used iphone/ipod touch touch, samsung, htc, nokia touch screens, and i must say, (especially if you are used to using those touchscreen devices) you will find this zen quite a disappointment. firstly it lags and secondly it is unresponsive. i have to tap the screeen like 2 -3 times sometimes to get it to click something, and *pause for a second and wait* then goes into the menu. when i adjust volume, its not smooth. suddenly from like 20% will jump to 50% cause of the lag and it hurts my ears hahaha.
    yeah. thats pretty much it.
    overall if you just set it nicely, play the music/album/shuffle, lock it, put in your pocket. it's fine.
    i just think creative still has quite a lot of room for improvement if it wants to be prominent in the touch screen world.

  • Demetri gave a review on 02/11/2009 01:15 Report abuse

    • Good: Excellent audio, large screen, loud built-in speaker, bundled earphones, great value
    • Bad: microSD slot

    My last MP3 player was the zen vision:m which had one of the best audio quality i have heard on a portable device. That's also the main reason why i chose to purchase the new zen x-fi2 player. Besides the usual EQ settings, the x-fi enhancement really does make a significant difference to your music (with the bundled in-ear earphones). The best part is that you can choose the level of enhancement and not make do with a fixed one like the EQ effects. The 3" screen is also very bright and i would say that the fact that it can playback my downloaded video content without converting them is a major plus for me. The speaker on the xfi2 is also loud enough for your to share the music with a small group of friends, not a huge selling point but definitely a nice touch. There's a Creative RSS synchronizer software that is bundled with the player. And each time you connect your player to the computer, the software will update your RSS and download the latest feed. I have heard many comments on the xfi2's touchscreen but fortunately the xfi2's touchscreen works the same way as my htc touch. The best way to navigate your way is to use your nails or stylus or the tip of your finger.

    Considering the fact that i bought the player from the creative australian online store and it came with a free usb charger, i would say that the zen xfi2 is one of the best value mp3 you can find currently that comes with a large touchscreen and decent bundled earphones.

  • zaheer gave a review on 01/11/2009 22:22 Report abuse

    Where is the best place to buy this from in Australia?

    best=cheapest:P

  • frigate888 gave 8/10 on 30/10/2009 08:51 Report abuse

    • Good: X-Fi audio, Excellent sound quality with FLAC support (finally!), Good quality earbuds, FM Radio
    • Bad: No wi-fi, pointless RSS reader

    I bought the X-Fi2 to replace my broken ipod nano (3rd gen), plus I was looking for a widescreen display this time round for watching movies. The main thing that sold me on the player is the sound quality. It's very subjective, but I did notice a distinct improvement compared with my old player. The X-Fi implementation is way better than my friend's 1st gen Zen X-Fi. It's now adjustable, and it sounds comparable with the X-Fi on my Sound Blaster card. The FM radio is also a bonus, and comes in handy when I need a break from my usual music tracks. My main gripe is the lack of wi-fi which also makes the RSS reader a bit redundant. I agree with most of cnet's review, except for the touchscreen performance. Not sure if it's because of the new firmware, but I find it responsive enough that I can navigate quite easily. I'll post up a YT video if I have the time to show the interface performance.

  • Renne gave 9/10 on 29/10/2009 22:10 Report abuse

    • Good: great sound quality, customizable x-fi enhancement, adjustable screen sensitivity, FLAC support, very nice earphones, inexpensive, FM tuner, alarm clock, voice recorder
    • Bad: no dedicated volume button, no video cable in the box

    I bought this zen player recently after a short listen at friend's. I was struck by its rich and detailed playback. Zen handles all sounds very well, and it maintains the original dynamics and solid bass levels - without distorting the volume. I have not heard such great sound on a portable device since my Sony Minidisk. Once I got used to the interface I found it quite easy to navigate. I still wish there was a separate volume button or a slider but anyhow I got used to two-tap volume control. I did not have the impression that the touch screen was insensitive, though. First of all, there is a calibration option that allows you to adjust the sensitivity of the screen to your input pressure. It is a great one to have when you think of it because different people would press the screen differently. After the calibration the screen works fine, with no real lag, and it had no problems recognising my touch inputs. Ty did not even mention this in the review and I would not be surprised if he missed it altogether. The option is there, under settings, anyway on my zen player (running the latest firmware) Finally, compared to ipods it is not only cheaper - it also sounds better and it comes with a lot of useful stuff such as proper earphones, built-in FM tuner, alarm clock and voice recorder (it works great for recording lectures)

  • HiPop gave 8/10 on 29/10/2009 14:55 Report abuse

    • Good: Expansion slot - microsd, good sound, xfi, in ear earbuds
    • Bad: No bundled power adapter

    Had my xfi2 for a few weeks Quite impressed with the sound. With xfi it just sound nicer especially the Expand mode on my movies sort of create this surround audio. I think the screen's pretty decent. why i say so because i've long nails yet i can still navigate around quite smoothly unlike my touchscreen phone (so i got frustrated & sold it) From what i know, as xfi is using resistive screen - pointing object can be used to navigate the screen (should have done some research before i get my phone) mine seems to be running the latest firmware maybe that partly explain why navigation is pretty decent too Another nice to have feature is by pressing & holding the button brings me to the volume slider. Thought most may not know. but what's lacking is a power adapter it will be good to include 1.

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