Foxtel iQ2  Editors' choice

By Ty Pendlebury on 05/06/2008

More Foxtel reviews , RRP: AU$200.00

The good:

  • Excellent sound and vision, esp. in HD
  • Exhaustive list of outputs
  • Easy to use
  • Stylish
  • More functionality to come
  • Most cable customers get all HD FTA channels
  • HD on demand

The bad:

  • Only five exclusive HD channels at launch
  • Pricier than iQ
  • Can get noisy
  • Some initial bugs left to iron out

The bottomline:

The Foxtel iQ2 is one of the best upgrades currently available for people who've invested in a HD panel, and it will only get better.

Editors' rating:

8.5/10

Users' rating:

6.3/10

Tags:

dvr | epg | external | foxtel | hd | hd+ | high definition | iq | iq2 | pvr

Where the pay TV provider piled on the Hugh Jackman charm when it launched its first recorder — iQ was the "smartest thing to ever happen to TV" — Foxtel has been rather quiet since the iQ2 media launch in January.

However this week, CNET.com.au was among the first to experience the new set-top box, ahead of its launch "mid-year". While it will be some time before all of the iQ2's planned features are implemented, we found it's still a worthy upgrade.

Design
Just as formica looks 50s and wood panelling looks 70s, in several years people will be saying "piano black is so noughties". Not that it worries Foxtel any. The iQ2 is bathed in it, and the paintwork is only broken by the front-panel buttons and the funky Foxtel-logo grill on the top.

Despite featuring a useful number of controls, the fascia is actually quite austere and uncluttered. The iconic iQ "Play" indicator still dominates, but otherwise when it's sitting in your AV rack the result is quite understated.

The Foxtel iQ2 is understated yet stylish.

If you've seen a Foxtel remote before then nothing will surprise you about the iQ2's — oh, except that maybe it's piano-black. Despite our misgivings about the finish, it doesn't seem to get too grubby and the buttons are just as friendly as ever.

Considering there's a hard drive in there and a bunch of tuners, the box is fairly compact. But this also necessitates a cooling fan, and though it rarely comes on while the unit is powered it gets quite noisy when you switch the Foxtel on — almost to Xbox 360 levels. Moral: leave it on.

Features
Foxtel's new service — which the iQ2 delivers — is called HD+, and its main drawcard for cable users in eastern states is the provision of not only five exclusive HD channels but all of the free-to-air channels as well. This is good news for people who have a high-def TV but bought it when manufacturers were being stingey and didn't include HD tuners on-board.

While only announcing four channels originally, Foxtel has expanded this to five — the sports channels, ESPN HD and Fox Sports HD; the documentary channels, National Geographic HD and Discovery HD; and a new BBC HD channel. Unfortunately, we'll have to wait another year for more to be added, as the company is relying on a new Optus satellite to be launched in 2009.

Connectivity is one of the strongest points about the new iQ2, with an unparalleled number of ports for features present and future. One of the most "exciting", if we can call it that, is the provision of an eSATA port (front-mounted, unfortunately) and two USB. What this means is that not only will you be able to theoretically expand the amount of on-board storage without opening your case, but Foxtel has strongly hinted that you'll be able to move recordings onto other devices. We tested the two ports and unfortunately they're not recognised by the Foxtel unit yet.

The Foxtel iQ2 features a 320GB hard drive for program storage, four tuners (of which only three are currently in use), and plenty of connectivity options including HDMI (version 1.2), component, SCART, and both forms of digital optical.

While unused at present, Foxtel says it plans to utilise the on-board Ethernet port to deliver "low bit rate, low contention video" (library movies and TV series) sometime in the future. What they mean is you will be able to download On Demand content via the internet — at present it fits down the same, slow pipe. For users of Bigpond this would likely not count towards your monthly download quota. We can't vouch for customers on other ISPs, though.

Despite featuring twice the storage capacity of the original iQ, the greater storage needs of HD means it can only store half the amount of HD programming — or about 30 hours total. Some of the hard drive is also given over to storing On Demand movies, so the provision of expandability in the future will be a bonus.

As we revealed last month, Foxtel has announced the iQ2 pricing: it's AU$200 for the install, plus AU$10 for the box per month, and then the five channels are even more again. The average package will add between AU$20 and AU$25 a month to your existing package. On Demand movies will be available at launch for AU$6.95 each. Up-to-date pricing is currently available here.

Performance
Initial testing on an LG Scarlet 42-inch was very positive. When fed an HDMI signal from the iQ2, both standard-definition channels and the handful of high-definition channels, looked fantastic. But it's the few dedicated channels that are the stars here, and watching documentaries in full-HD with 5.1 sound is revelatory. A documentary on deep-sea creatures was given an eerie menace thanks to the creepy underwater sounds emanating from the rear channels.

While the experience is similar to what has gone before, the interface has had a brush-up, and is now a friendly Foxtel orange and white. Navigating menus is also a straightforward affair, and there are some powerful options available from the Setup — including the ability to adjust the audio delay to compensate for lip-synch issues on some TVs.

Foxtel's new interface is now a "friendly" orange and white.

It took about 24 hours after the box was installed for the On Demand HD movies to become available, and Rush Hour 3 — while not a videophile's delight — was nevertheless enjoyable. Video and audio quality were top-notch throughout, and there weren't any telltale compression artefacts you'd find in your typical digital download.

The iQ2 carries the original iQ's Planner and EPG's capabilities across, and while these work well, we don't like how the Planner won't show you the start or end times on currently recording programmes, which makes it harder to "plan". Otherwise, we rarely came across a time when the three tuners weren't enough to please everyone in a standard family home.

Being as the iQ2 isn't due to go public for another month there are still some kinks that need ironing out. For example, we did experience some random black screens using HDMI that required several resets (pressing Back and Select together), and once the audio konked out too. But otherwise, we've been very happy with the performance of this box.

We also tried to use the online Foxtel guide to program the box from work, but whether it was a problem with the flash site itself or the iQ2, it took a lot of perseverance to get this to function. Also, as of the time of writing the HD channels aren't listed yet.

Conclusion
If you already own iQ and have a high-def tuner inside your television set, you may find very little to convince you to upgrade to HD. On the other hand, we see that On Demand is a glimpse of the future and feel that video shop owners should start considering selling antique furniture or something instead.

If you have a flat-panel TV, and want the best "quality" broadcast material available then unquestionably this is Foxtel's HD+. To paraphrase Springsteen, there may be only five channels and nothing (much) on, but the potential is enormous. We can't wait.

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cbm
09/10/2008, 11:42 PM

rating
8
/10

hhhhhhhhuuuuuuuummmmmmmmmmm, the bloody thing hummmms like a humming bird grr its annoying but everything else is great except for the odd freeze up every now and then which is probably fixed with a firmware update.

Pros: mostly all of it, its foxtel

Cons: huuummm

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Peter Graham
20/09/2008, 11:32 PM

rating
9
/10

Its amazing to see all the tivo users trying to justify there crap purchases on here. Foxtel IQ is simply far more versatile then TIVO. Why on earth would I pay to that much just to record free to air channels.

Pros: - Live pause
- Can now record two shows and watch a 3rd show.
- More then twice the storage space of tivo.
- I get HD channels that tivo users will never see.

Cons: - Cannot transfer recorded shows onto other hard drives.. they need to activate one of the usb ports or a network port so we can back up some of the stuff we wanna keep for good.

- They need to start putting more content onto the HD channels .. its starting to get repetitive. And they air those damn HD short stories WAY WAY to frequently.
- Its time to introduce some new HD channels to make the high monthly pricetag a bit better value for money.

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anth_s88
16/09/2008, 10:31 AM

rating
10
/10

IQ 2 is amazing the picture quality is fantastic. Recording shows is great, especially with the fights we usually have for the remote, they also gave us iq 2 for FREE when we only wanted the basic iq box, was very happy and using hdmi makes it even better.

Pros: -Recording
-HDMI support
-record two things at once
-Amazing picture on HD channels
-allows you to watch free to air HD channels
-On Demand shows

Cons: -Had to reset once

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111000
14/09/2008, 02:03 PM

rating
10
/10

it sucks u know.Tivos way better than this.

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Andrew
11/09/2008, 12:43 AM

rating
4
/10

HD look nice. epg fails to be usable for the fta hd channels. Did any one else try to record Doctor Who on Sunday? And it appears that Foxtel would like to provide the serial link details for fta hd channels but (reason 1) the fta channels don't provide the serial link details to Foxtel (even though they do provide the same details for the sd programs) OR (reason 2) there is not enough room on the iq2 system to also provide serial link detail for fta hd programs. (Room enough to display 2 screens of data about the weather channel....)

Pros: Easy to find the power cord at the back of the box.....

Cons: I wish that you could control the "On Demand" function, but when you find that you can't even turn off the iq2 front panel indicator.

Remember how Foxtel would brag that their epg could adjust if a program was to run a bit later or start early? Now they claim that for the fta channels, the information arrives 6 weeks before it viewed and if there is a change to the schedule viewing Foxtel are powerless to update the Foxtel epg.

Even though they are planning activate 2 more tuners on the iq2 box plus a couple of extra hd channels, there is just "no more room" to add serial link data to the fta hd channels on the epg. This shows that they think their viewers are really dumb. How much "extra room" would it take to add a bit of extra data for the serial link? For goodness sake, drop the weather channel details, from the epg, lose the Foxtel box office details (fbo has it's own what's showing channel already.)

Also been told by Foxtel that lcd and plasma screens interfered with the iq2 infrared pickup. (Plus low energy lights and microwave ovens as well.) When i said that those are the type of TVs designed to be used with the iq2, I was told that "Foxtel did not design the iq2 to pick up interference from lcd or plasma TVs." But it's clear that they didn't really care if there is a problem. What's their solution? Plastic filters to place over the ir sensor.

Is anyone else having their iq2 lockup? Sometimes, pressing the buttons on the iq2 front panel unlock it but other times a full power reset is required. The old Iq never had that problem.

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mr man
08/09/2008, 08:21 PM

rating
2
/10

Its crap,$120 a month thats a waste of money,tivo's way better than this,it can skip commericals.

Pros: its too expensive

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DK
26/08/2008, 06:35 PM

rating
9
/10

Just updateing my comment. On Demand was still not working so I called FOXTEL back on Sunday and they gave me some instuctions and the box was formated, which was a bit dissapointed because I lost everthing which was in my planner, but a couple hours later On Demand is now working so I'm really pleased now with the IQ2!

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DK
21/08/2008, 06:38 PM

rating
9
/10

Got the FOXTEL IQ2 yesterday!! I was a bit nervous since reading some of the reviews here. Really happy with the picture quality on the normal channels and especially the HD channels. Next month I won't pay for the extra HD channels becuase the content on them are really not great, but I was told THAT BY THE END OF THIS YEAR THERE WILL BE 20 OR 30 NEW HD CHANNELS!!!


Since yesterday I have had to resrart the box 4 times, which i'm really dissaponited about the the installer did say that if I do have any problems I can call Foxtel and they will provide me with a new IQ2 box. The problems i've had include losing all picture but not the sound. Losing the background music in the tv guide and being left with a black box in the background which has come back again, and this morning when I went to turn the box on from standby, it did not.


Also the installer did say that 'on demand' would work in a couple hours, but still the next day after it is not working.

Pros: -The installer did a really really great job!!! Really!!

-Great new colour menu's

-Very stylish new unit!

-Great picture quality

-Very Very easy and simple to use!

-Great remote

Cons: -Unit has needed to be restarted 4 times already

-On Demand feature still not on after 2 days, since it was meant to be on after 2 hours.

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jt
17/08/2008, 10:26 PM

rating
1
/10

no ethernet to transfer to other nextwork devices

Pros: none

Cons: cost an little flexibility

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sonicmrsumo
13/08/2008, 01:01 PM

rating
3
/10

I've has this for a week or so, and I'm pretty dissappointed with it.

I won't have it too much longer.

Pros: - Good picture quality.

Cons: - Expensive install.

- The small number of channels repeat themselves every 3-4 hours.

- Audio / video sync issues.

- Remote does weird things; e.g. turns the unit off when you hit the "i" button.

- The unit has fozen on me twice in a week and I've had to unplug the power to fix it.

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