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CNET Australia Podcast

Thanks for the memories  July 26, 2012

Remote Patrol

Facejacked 3: Citizens on Patrol

Part 3? Seriously?
(Screenshot by CNET Australia)

In a surprise twist, there's one final addendum to the story of how my face was stolen for a Facebook ad and then returned.

After yesterday's instalment, I thought the whole damn saga was over. Done and dusted. But apparently, like the Police Academy movies referenced in the headline, there were just too many unanswered questions not to turn this little tale into a trilogy.

Facebook got back to me.

I have to say that I was genuinely surprised. I honestly did not think I would hear from them. I assumed that one lone cry for assistance would be lost in the inchoate mass of sound and fury that I assume their help desk is subjected to daily.

I would now like to publicly state that I was wrong, and I owe Facebook just as much of an apology as that I owed to Russia.

Sadly, it wasn't quite as helpful as the Skeevy Dev was. The response began:

Based on the information you provided, it is unclear where the ad you're trying to report appears on Facebook. Please note that it is possible that the ad you wish to report is no longer available on the site.

It then gave me a list of — admittedly detailed — instructions on what to do if I see the ad again. The problem here is that I made the report via a link marked "How do I report something on Facebook that I can't see?

Now, as I admitted in the first story of this growing tale of trials and tribulations, I had clicked around a lot trying to find the category that best fit the report I was attempting to make. But I am almost positive that the whole shebang began with me stating that I didn't have a Facebook account, and also, because of this, I couldn't see what I was reporting.

Which makes Facebook's detailed assistance a little, well, useless.

Skeevy app dev: 1. Facebook: -1

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