Fujitsu Lifebook U772

The Lifebook U772 is a bad choice for both businesses and consumers.

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Craig was sucked into the endless vortex of tech at an early age, only to be spat back out babbling things like "phase-locked-loop crystal oscillators!". Mostly this receives a pat on the head from the listener, followed closely by a question about what laptop they should buy.

The only company to come later to the ultrabook game than Sony, was Fujitsu — and even with the Lifebook U772, the Japanese company is tentative about stepping into the space.

Not that you could tell from the brazen metallic red outer shell of its Lifebook U772, along with its black rim and aggressive brushed black metal interior. The closest design analogue, really, is "sports car".


  • USB 3.0: 2
  • USB 2.0: 1
  • Optical: None
  • Video: HDMI
  • Ethernet: Gigabit
  • Wireless: Dual-channel 802.11n, Bluetooth, 3G WWAN module

The screen is a little bit flexible, but bendable enough to be a concern — and while there's a remnant wobble after opening, the screen stays reasonably still while typing.

It's here that we come across our two biggest problems: the display is uninspiring and the keyboard leaves a lot to be desired. Sure, the fact that the 14-inch, 1366x768 is matte is a good start, and the range of motion of the lid is flexible enough that you can approximate the best viewing angle for your height. The colours, though, never seem properly saturated or vibrant, and blacks are more of a dark grey, depending on where your head is. Whether it's the panel or the anti-glare coating, it's not a good result.

The keyboard is simply too shallow to be comfortable, and quite unpleasant to type on. While you can adjust, the lack of tactile feedback is jarring, occasionally resulting in dropped letters. Don't expect a keyboard backlight here, either; Fujitsu is wary of its impact on battery life.

Like the MacBook Air and Asus ZenBook, the U772 also "buzzes" with electrical charge if you run your fingers across the surface of the wrist rest while the power is plugged in. It's not a deal breaker, but can be disconcerting.

With those complaints out of the way, the rest of the machine is passable. The touchpad is a stock-standard Synaptics, there are two USB 3.0 ports, a single USB 2.0 port, a headphone jack, SD card reader and a custom gigabit Ethernet port, that plugs into a supplied adapter. As a pleasant surprise, it is Intel controlled, as is the 2.4GHz/5GHz 802.11n.

Bluetooth is included thanks to Broadcomm's BC20702, and the whole thing runs off Intel's Core i5 3427U @ 1.8GHz, with 4GB of RAM, a 500GB hard drive and 32GB SanDisk i100 SSD for caching. There's a docking connector on the bottom for a port replicator, adding another four USB 3.0 ports, DVI, VGA, DisplayPort and gigabit Ethernet.

Application performance

Choose a benchmark: Handbrake | iTunes | Photoshop | Multimedia

It's great to finally get a bead on third generation Core i5 ULV performance — and things look good. One thing to note is that the U772 isn't the quietest thing around, building up quite a whine under CPU intensive tasks, that only got higher pitched as tasks went on.

Battery life

Fujitsu does reasonably well, nestling up into the top four, in terms of ultrabooks.


Despite admirable performance and good battery life, we can't, in good conscience, recommend the U772. The poor screen and keyboard prevents us. Then there's the kicker — the whole package costs AU$2488. Sure, it's business focused with VPro, a thumb scanner, TPM and even a WWAN module inside for 3G connectivity, but against Bring Your Own Device it doesn't stand a chance, and IT managers would be better off going for a stock-standard thick Lenovo for usability, or opting for one of Dell's XPS ultrabooks.

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"very bad servcie and attitude if your notebook failues"

newstartech posted a review   

The Good:if notebook is work

The Bad:if notebook is faulty, you will expect 2 months waiting service and may pay for data transfer even your hard disk/software is good. All they will do to replace whole system

I am resller and sold one of U772 to my client. There is faulty of SSD disk. Fujitsu servcie department repair 4 times with 4 engineers. In the end, they give up. There is no logic for their service department doing. 1st engineer brings wrong parts. 2nd engineer doesn't know how to open the notebook to replace mainboard. In front of my client, he starts read/study manual and try to open it. After new main board in place, SSD disk error gone. While "Intel rapid start" failed. 3rd engineer brought back original faulty main board and put in the system and went away. Obviously, after half hour, original error message of SSD disk failure shows. 4th engineer replace the mainboard and see "Intel rapid start" error and went away. Now we have to be involved to replace the whole notebook after 3 months in use. When I enquiry what happen for all applications and data on faulty notebook. Fujitsu service manager Joe Ciardi has very cool answer, "it is end user's responisibility" I raised this issue to Fujitsu MD in email and called twice to seek answer. No reply or call back. VERY VERY BAD SERVICE AND ATTITUDE. All I see that Fujitsu demonstrates its selfish, poor technical knowledge and bad management. We won't sell Fujitsu any more. Their service is poorest comparing Toshiba, HP, Lenovo and even Acer.


newstartech posted a reply   

I have all communication emails in archive. And I suggested Fujitsu to earn their face back by arrange their service department to arrange replacement unit and swap end user hard disk to bypass the data transfer and show Fujitsu service department is capable to repair their notebooks. It is denied. That is the confidence of their management team towards their servcie engineer skill.

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  • newstartech



    "I am resller and sold one of U772 to my client. There is faulty of SSD disk. Fujitsu servcie department repair 4 times with 4 engineers. In the end, they give up. There is no logic for their servic..."

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