How to tell Apple about a mistake in its Maps app

Users can send Apple feedback on any problems found in the Maps app, with specific details on why the information is incorrect.

(Credit: The Amazing iOS 6 Maps)

The iPhone maker has been taking it on the chin since last week, when users began uncovering a slew of gaffes in the new app. Errors such as missing cities, mislabelled locations, incorrect pins and duplicate islands prompted people to give the app a collective thumbs down.

Users who search for a specific city or landmark and find an error can at least alert Apple to the glitch. To do so, tap on the right arrow or information icon next to the pinned area to bring up the Location page. At the bottom of the page, tap on the Report a Problem link.

A menu pops up with four choices: Information is incorrect; Pin is at incorrect location; Place does not exist; or My problem isn't listed. Tap on the choice that best matches the problem, and then tap Next. Depending on the option you chose, another screen appears, asking you for further details until you can finally send your report to Apple.

What does Apple do with the data you send it? CNET contacted the company for comment, but had not received a reply by the time of publishing.

But since Apple is under the gun to improve the app, it will have to rely on crowd sourcing as one key way to identify the myriad errors throughout the world. In response to complaints about the app, Apple itself said, "as Maps is a cloud-based solution, the more people use it, the better it will get".

Via CNET.com



Add Your Comment 1


Post comment as
 

Pining posted a comment   
Australia

The more people use it, the better it will get......
My understanding is it can't get worse, so never a truer statement said!!

I laughed at this story going straight to the little bit, out of the way, down the bottom of the page, too.

One of the big 'issues' (...Get ya Big Issue!....) with android apps from those of the iphone ilk, has been so many android apps are of poor quality.

Here's poor quality looking at you!




Sponsored Links

Recently Viewed Products