HP Deskjet F380 All-in-One

By Felisa Yang on 12 December 2006

The HP F380 is for users who need to print, scan, or copy only occasionally and who still prefer to develop print photos in retail stores. You'll get more features and comparable performance from other budget All-in-Ones.

Editor's rating:5.7 User rating:5.2
  • Good: Inexpensive • Decent text printing
  • Bad: Mediocre print and scan quality • No PictBridge port or a media card reader
  • RRP: AU$89.00

The HP Deskjet F380 is a low-cost All-in-One printer designed for light home use. It combines printing, scanning, and copying into one reasonably compact device for AU$89. Its slow speed and mediocre print quality will disappoint users who need high-volume printing or high-quality photos, but it will suffice for anyone who just wants to print the occasional Mapquest directions or a casual snapshot. If you need more features, such PictBridge compatibility for printing directly from a digital camera or a built-in media card reader, invest a bit more money for something like the Canon Pixma MP450.

Design
The adage "you get what you pay for" applies to the Deskjet F380. The body of the light-gray-and-white printer is boxy and made of more lightweight plastic than HP's more expensive printers, such as the HP OfficeJet 5610 or even the basic Deskjet 6940. The printer measures 426mm wide, 260mm deep (with the paper tray folded in), and 170mm tall, and weighs a light 4.7 kilograms. Still, it feels well-enough constructed, though the glossy white scanner lid is a bit wobbly and flimsy. The scanner lid's hinges don't lift to accommodate thick materials, and A4-size paper (slightly larger than letter size) is the largest that fits on the platen, or scanner bed.

A transparent blue-plastic tray in the front folds out to serve as both the input and output tray. The input tray can hold up to 100 sheets of paper, and a paper guide slides smoothly to hold the pages in place. The printed pages drop down on the pages in the input tray, which can make refilling the input tray in the middle of a large print job awkward. (You should pause the print job if you need to refill the paper.) A flap folds out of the tray to help corral longer sheets of paper. There's no door in the back for straight pass-through, so heavier media such as cardstock might prove problematic.

Along the left side of the printer's top sits a row of off-white buttons that comprise the very limited control panel. You can key in multiple copies (up to nine), indicate whether you're using plain or photo paper, initiate black-only or colour copies, and trigger a scan job. A power button, a cancel button, and two indicators (paper jam and low ink) round out the control panel. You won't find more advanced features such as an autoduplexer, a PictBridge port, or an LCD on this printer, but again, you're only paying AU$89 for it. Keep in mind, you still have to buy a USB cable for the printer.

Features
Once you open the paper tray, you can flip down an internal panel to expose the printheads and ink tanks. The HP Deskjet F380 ships with two full ink tanks: One black and one tricolour (CMY). Replacing the ink tanks is a simple task: Just push down on each tank until it snaps out of place and pull it straight out. Reverse the process to replace the tanks. For six-colour photo printing, you can replace the black tank with a tricolour photo ink tank. The ink costs are fairly reasonable.

Setting up the printer is fairly simple, though installing the drivers and software from the included CD takes a few long minutes (most of it is hands-off). Once prompted, connect the printer to your PC via USB cable (not included). The printer can be used with Windows 98/98 SE/2000/Me/XP PCs and Mac OS X versions 10.3.9 and 10.4. HP includes its Photosmart Essential software, which helps you organise, edit, print, and share your photos. It even has templates for creating products such as photo album pages and online projects. You can initiate print, scan, and copy jobs from the printer itself or from HP's Solution Center, which lets you tweak settings for each job individually. The F380 has the basic features you'd expect from this printer: Borderless printing (up to 4 x 6 inches), multiple copies (up to nine pages), and copy scaling. More expensive printers will let you do automatic double-sided printing, make hundreds of copies, and print straight from cameras or media cards.

Performance
If you're in a rush to print a lot of pages quickly, think twice about the F380. It's on a par with other budget all-in-ones -- faster than the Epson Stylus CX4800 but slower than the Lexmark X3350 -- but nowhere near the speeds of pricier multifunctions such as the Epson Stylus CX7800 or the Canon PIXMA MP500. It printed text at 3.94 pages per minute (ppm), a PowerPoint presentation at 1.21ppm, graphics at 1.14ppm, and 4x6 photos at 0.38ppm. It did beat some of the other budget all-in-ones in scanning, though: 5.68ppm for black-and-white scans and 3.03ppm for colour scans.

CNET Labs' multifunction speed tests
(Longer bars indicate better performance)
Colour scan speed  
Grayscale scan speed  
Photo speed  
Text speed  
Lexmark X3350
3.98 
5.31 
0.21 
7.43 
Epson Stylus CX4800
1.75 
4.06 
0.52 
1.57 
HP Deskjet F380*
3.03 
5.68 
0.38 
3.94 
Note: *The HP F380 photo speed is for 4 x 6 prints. The Lexmark and Epson printer photo times are for 8 x 10 prints.


Image Quality
Print quality left something to be desired, particularly in our colour tests. We saw decent results on our text printing tests; text was dark, cleanly formed, and legible down to very small point sizes. There were no egregious problems, though close inspection revealed a little jagginess to the edges, and some bolded letters exhibited the faintest shadow. In our graphics test page, however, we saw obvious banding in both colour and grayscale gradients. Photograph elements in the graphics page were grainy and washed out. Colour in our photo print (on photo paper) was also washed out and dull; the photo lacked an overall brightness to it. The dark end of the grayscale was compressed, so details in the shadow areas were lost.

The F380 fared the worst in scans. The colour scan showed bands in the colour gradients, instead of a smooth progression. In the grayscale scans, we saw compression on both ends of the grayscale, which means details are lost in the dark shadows and the highlight areas tend to be overblown. Overall, this printer will suit you if you'll be primarily printing text pages and the occasional snapshot. Don't buy if it you plan to use the scanning feature more than occasionally or if you need high-quality graphic prints or photos.

CNET Labs' multifunction quality tests
(Longer bars indicate better performance)
Colour scan  
Grayscale scan  
Photo  
Graphics on inkjet paper  
Text on inkjet paper  
Epson Stylus CX4800
Good 
Good 
Fair 
Fair 
Good 
HP Deskjet F380
Fair 
Fair 
Fair 
Fair 
Good 
Lexmark X3350
Poor 
Fair 
Good 
Fair 
Good 


Note: Products in this test are for comparative purposes only and are not necessarily available in the Australian market.

HP backs the F380 with a one-year warranty. Toll-free phone support is available 24/7 for the length of the warranty and e-mail and online chat support are available for the life of the product. HP's site has a wealth of product manuals, drivers, software, and FAQs.

Topics: hp, deskjet, inkjet, multifunction, all in one, printer, f380, scan, copy, fax

Comments (21)

  • Jarrod gave 8/10 on 28/06/2009 20:21 Report abuse

    • Good: Good, nice looking photo prints using max dpi
    • Bad: The ink cartridge is too small

    This printer is good for everyday photo printing, good for a student & home use. The Max dpi gives sharp images, but slow prints. It would be better if the cartridges were 20ml at least. I would recommend getting CIS system for this printer, if you do lots of printing with this

  • tiff gave a review on 21/05/2009 23:34 Report abuse

    Initially had problems installing with the cd that comes with the printer (as it only supports up to XP but i use Vista) and kept getting error messages while installing. Plugged the usb cable in like 'angiepi' suggested in the comments and it worked, Vista recognised it and did the installing automatically. All good to go now :)

  • mawe gave 7/10 on 22/12/2008 09:15 Report abuse

    • Good: good quality
    • Bad: eats ink

    Works like a charme. People (esp. reviewers) should do their homework before talking crap. Photos just print out fine if you set it right, even _without_ the optional photo cartridge. When using the photo cartridge photos are outstanding and me as a novice in that area can't see any difference compared to professionally (read supermarket) processed photos.

    And I managed to get it working in Vista without any hassles. Hell, it even works under Linux.

    It's not a perfect device but surely worth the buy. It eats ink like **** but what do you expect when HP is selling devices that low-priced?

  • Merlin gave 2/10 on 13/09/2008 16:00 Report abuse

    • Good: Scans and copies well.
    • Bad: Eats ink. Paper needs to be fed manually often

    Avoid! Consumes ink like tomorrow - HP really did scam people with the low entry price, then rip you for constant ink replacement. I am buying a laser printer now.

  • peter gave 6/10 on 25/06/2008 10:03 Report abuse

    • Good: handy
    • Bad: noisy

    alignment now is not in proper place

  • Hair loss gave 1/10 on 18/06/2008 19:28 Report abuse

    • Good: --
    • Bad: --

    This printer is terrible. The paper feeder constantly needs to fed single sheets by hand, it has driver problems, and prints out messed up pages alot. We attempted to return the printer after the receipt date, and have insufficient accurate help from HP. It still does not work at all on one of our computers. Avoid.

  • shirazsps gave 6/10 on 27/05/2008 03:19 Report abuse

    man please tell me how much papers it will print in one catridge ....... help me

  • loloq gave 4/10 on 07/05/2008 14:24 Report abuse

    • Good: good for home user.
    • Bad: not suitable for bussiness user.

    before using vista, my comp. using xp as os simply recognized this hp desktop f380. but after i upgraded to vista 32 bit, it doesn't recognize this hp desktop f380. hopefully someone will show me some ways in dealing with this problem.

  • angiepi gave 5/10 on 04/05/2008 10:53 Report abuse

    This printer was bought with another computer about a year ago that ran xp. We just bought another computer that runs vista. I was a little nervous when I put in the installation cd to find that there was an error in installing it. Then I decided just to plug up the printer to the computer, I am very impressed, vista automatically recognised it and everything was good to print.

  • Anton gave 4/10 on 31/03/2008 00:58 Report abuse

    • Good: nice and very cheap
    • Bad: impossibble to use sca in vista

    can't use scan

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