HP iPAQ rw6828

By Asher Moses on 13 June 2006

The BlackBerry for non-corporate users who require extensive multimedia capabilities, in addition to push-email.

Editor's rating:9.0 User rating:8.5

  • Good: Push-e-mail functionality • More compact than most smart phones • Large screen • Loads of multimedia features • Great performance • Pleasing battery life
  • Bad: Lack of keyboard makes heavy data input tedious • Camera quality is questionable • Doesn't support 3G
  • RRP: AU$999.00

HP has jumped headfirst into the O2 Xda Atom's territory, having just released its new iPAQ rw6828 smart phone. Its petite, chic design is very similar to that of the Atom, but dig deeper and you'll find that this device has much more to offer than just good looks.

Design
Part of the company's "Designed in Asia for Asia" (DIAFA) initiative, HP describes the rw6828 as a "designer" device that's been built from the ground up to "reflect the young Asian consumer's chic, minimalist style today". While we're not sure of the exact criteria that HP uses to distinguish Asian consumers -- and by Asia they're referring to the entire Asia Pacific region -- from the rest of the world, we can confirm that the rw6828 is indeed an attractive handheld.

It comes in both white and metallic silver colour schemes, and features a changeable screen protector. The screen protector is somewhat garish, but it's a necessary evil for safeguarding against scratches.

The handheld is small and lightweight, measuring 102mm by 58mm by 19.5mm and weighing in at 140 grams. Its size means that, unlike with most smart phones, you can comfortably hold the rw6828 up to your ear to make calls, without worrying about muscle fatigue or simply looking dorky.

The unit's design is minimalist -- there's no keyboard and few function buttons to clutter the face. The lack of a keyboard means that the rw6828 isn't ideal for heavy data-entry, but on the positive side it has allowed HP to integrate a large 240x320, 18-bit screen. The above-average screen size is great for watching video content or GPS maps, though you'll need to fork out extra for a GPS receiver as one isn't included.

In place of a keyboard, all data is entered using the stylus and touch screen. Handwriting recognition is pleasing and usually accurate, but it's still a lot slower than bashing out e-mails on a hardware keyboard.

As an aside, those that require a keyboard and an integrated GPS receiver but aren't fazed too much by multimedia features may want to take a look at the iPAQ hw6965 instead.

Features
We were extremely excited to receive the rw6828 for evaluation, as it's the first Windows Mobile 5 device we've tested that supports push-e-mail. For the unaware, this feature "pushes" new e-mail messages straight to the phone just like a regular SMS text message, without forcing the user to continually hit send/receive. It's extremely handy for business users that spend much of their work day on the road, and it's also useful for staying on top of your personal e-mail.

In addition to mobile messaging, the rw6828 offers virtually every connectivity option under the sun, including tri-band (900/1800/1900MHz) GSM, GPRS/EDGE, Bluetooth 1.2, Infrared and 802.11b Wi-Fi. All of these features can be turned off, which not only conserves battery power but also enables users to operate the device like a regular PDA during air travel.

Naturally, the phone/push-e-mail combination puts the device in direct competition with the BlackBerry. However, one qualm that we've always had with the BlackBerry is that its lack of multimedia features alienates non-corporate users and even corporate customers that use their device for non-work purposes. Although RIM promises that a "prosumer" BlackBerry is in the works, HP has beaten it to the punch with the rw6828, which offers a slew of multimedia functions.

Audio playback is catered for by an integrated FM radio and PocketMusic MP3 playback software. These can be tapped into using either a regular set of headphones or the integrated dual stereo speakers, and both options offer up impressive sound quality. You'll want to buy an expansion card to stick into the device's mini-SD slot, however, as it only comes with 128MB of flash ROM. These audio features are certainly attractive, but make no mistake, it won't replace the intuitive interface and long battery life of your current MP3 player. But that's OK, since HP reps said it themselves at the launch event in Hong Kong -- "we're not targeting iPod."

In addition to audio, the rw6828 also supports video playback using any Windows Mobile 5 media player software such as VLC. Again, picture quality is pleasing and playback is smooth.

Rounding out the device's excellent multimedia feature-set is an integrated HP 2.0-megapixel camera with a flash and self-portrait mirror. This is similar to the O2 Atom's camera offering, and while shots are suitable for e-mailing around to your mates, the quality is distinctly underwhelming and you certainly won't be making prints of any photographs.

Since the device runs on Windows Mobile 5 Phone Edition, it also comes with Microsoft Word, Excel, PowerPoint, Internet Explorer and Outlook 2002 pre-installed. These are handy for those that need to stay productive whilst on the move, and offer more features than many of the third-party software offerings available for the BlackBerry. However, keep in mind that the mobile version of PowerPoint only allows you to view, not edit, presentations, so don't bank on making last-minute modifications before entering the board room.

Performance
One of the things we love about the rw6828 is how easy it is to get up and running. Minimal software configuration is required, and configuring the push-e-mail feature is painless. Simply enter your e-mail address, and the device will attempt to pull all other details (such as server addresses) directly from the Internet. We used Google's Gmail, and it found these settings without issue.

Only the headers of e-mails are pushed to the phone, and after seeing the subject and sender you can choose whether or not you'd like to download the full text and attachments. This is thoughtful of HP, as it helps to avoid unnecessary data usage, in turn minimising your phone bill.

Most e-mails came through with proper yet basic formatting, and text is readable. Scrolling through long messages and documents is done using the stylus or the front-mounted buttons, which we found isn't as fast or efficient as the BlackBerry's side-mounted jog wheel.

As detailed above, the device's multimedia features are head and shoulders above those offered by any current BlackBerry device. Video files are played back smoothly and in high detail, and audio quality is equally impressive. The only let-down is the camera, which produces fairly grainy shots that are often out of focus, particularly when indoors.

Being such a converged device, we expected the rw6828's battery life to take a back seat. Thankfully, HP proved us wrong; our Spb Benchmark battery tests produced a battery life score of seven hours and three minutes. The Spb tests attempt to imitate a regular usage environment and produce a fairly accurate result, assuming non-stop usage. Under regular, intermittent usage, we went three to four days without needing to reach for the charger.

The HP iPAQ rw6828 is available now for AU$999 and is exclusive to Optus for the month of June. Optus also offers a two-year contract with an AU$99 upfront fee and monthly payments of AU$75.

Topics: mobile, infrared, push e-mail, rw6828, gprs, gsm, camera, smartphone, wi-fi, hp, bluetooth, pda, ipaq

Comments (122)

  • User gave a review on 18/10/2009 19:11 Report abuse

    • Good: Screen view.
    • Bad: Many. Not able to get accessories. Poor camera. Poor sound. More cost. No proper user guide.

    Waste of Money.

  • Bobo gave a review on 17/10/2009 02:18 Report abuse

    • Good: yes, good
    • Bad: no, not bad at all, but there are buts

    to Armu. Yes HP is "one of them" "that can't get it straight" - you need a new baterry? forget it. you need a alcohol slip to clean your scanner? forget it. you need a firmware upgrade forget it. you need support from HP? forget it. otherwise they work long enough to forgive them. Ah, I don't understand why for god's sake their softwares takes 'forever' to install. You can install a Canon multi-function machine in 5 minutes, it will take at least 30 minutes for a HP device.

    Well, my 2 cents..

    and, errr, well most of this notes are dated 2009, I repeat, I have this HP rw6828 in my "next ex-gadget" list meaning is in my bag but more than often I recharge it after the battery is finished ( so I even don't know) = it is ready to be pawned". anyone wants to buy mine?

  • Bobo gave a review on 17/10/2009 02:05 Report abuse

    • Good: The good think is that I have one
    • Bad: I have it for 4 years now, and it is "my next ex-gadget" - what/how can I

    It is excelent! internet is funny, but I guess it's about the 'provider'.
    Difficult to setup 'connections' - the wording is very "HP" (e.g. setting-conections-conections - is it clear?? huh?)

  • anujbabu gave a review on 24/04/2009 20:33 Report abuse

    i need to know where to download softwares for this mobile if any one knows let me know...........my id is anujbabu_rk@yahoo.com

  • mark gave a review on 15/04/2009 10:29 Report abuse

    If you have to do it, you might as well do it right

  • Strother gave a review on 13/04/2009 13:23 Report abuse

    • Good: Great little phone
    • Bad: bad headset

    My only gripe with this phone was the wired headset,microphone sounded like you were in a windstorm,
    otherwise GREAT Little Phone

  • nikko gave 5/10 on 01/03/2009 19:03 Report abuse

    the camera is Questionable? and So far IT Has no available parts either!

  • NURSING STUDENT gave 9/10 on 05/02/2009 14:29 Report abuse

    • Good: VERY STYLISH .FAST PR0CESSOR . I TEST THIS UNIT EVERYTIME I VISIT THE MALL ......
    • Bad: NO MONEY TO BUY FOR THIS DEVICE .

    i have no money to have this phone,

    but for me this device is very great and helpful . tried and tested it at the mall,but sad no money to buy this one.all i need for christmaS is my HP6828 - HEHE

  • armu gave 6/10 on 11/01/2009 18:58 Report abuse

    • Good: Great UI. On screen keyboard is faster than anything else once you get used to it.
      Plastic cover closes with a nice 'snap' and is sturdy enough
    • Bad: Poor quality headphone jack
      Supplied battery lasts 1-2 days max.
      Sound output low
      Plastic cover and stylus replacements are hard to find

    Have used the rw6828 for 2 years before it failed. After having read a lot of reviews about the faulty headphone outlet, I avoided using the headphones for 18 mths. Finally couldn't resist it and inserted the headphone ONCE. Sure enough after that the speakers & mic became erratic. Everytime they played up I could get them working by inserting the stylus tip into the headphone jack and lightly fiddling it around. In 6 months time something inside broke and the phone is now useless.
    Since this branded $800/- phone didn't last, I got a Chinese dual sim, TV phone with all the works for $150/-!!! On comparison the HP phone software is suave and classy compared to the Chinese one. Finally you get what you pay for but I just can't get it WHY HP can't sort out the headphone jack & low speaker volume problem.

  • sujj gave 3/10 on 04/11/2008 21:31 Report abuse

    • Good: the battery life is alright.
    • Bad: The phone hangs very often.
      Very hard to set the alarm tone.
      Very slow.
      Finally, not satisfed with the phone.

    I am not very happy with the phone. The phone hangs very often.

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