HP iPAQ rx5965

By Bonnie Cha, CNET.com on 29 September 2006

The HP iPaq rx5965 Travel Companion delivers a sleek all-in-one navigation, productivity, and entertainment device to mobile professionals; we just wish it had better battery life.

7.0 6.0
  • Good: Integrated GPS, TomTom Navigator software, useful travel tools • Bluetooth and Wi-Fi
  • Bad: Slow to acquire satellite fix • Subpar battery life • The stylus placed in an awkward location
  • RRP: AU$899.00

It's been a while since we were excited about any handheld device from HP; don't get us wrong, the company has produced a solid line of PDAs over the years, but they've all been pretty status quo -- until now. Today, the company introduced its HP iPaq rx5000 Travel Companion series -- a sexy and sleek handheld that not only offers the benefits of a Windows Mobile PDA but also integrates GPS into the mix. It's more refined than some of the other PDA/GPS combos out there, such as the Asus MyPal A636. Unfortunately, it stumbled a bit in the performance department. The rx5965 was slow to acquire an initial GPS fix, and the various functions took a toll on processor speed. All said, we still think the rx5965 is a handy device for on-the-go professionals, providing them with the tools for organisation, travel, and entertainment. The HP iPaq rx5000 series is expected to ship in mid-November and will cost $799 for the rx5765 (which has 512MB flash memory) and $899 for the rx5965 (2GB of memory and Wi-Fi thrown in). It's on the pricier side, but you do get both the PDA and the GPS capabilities, and it's on a par with other devices in this category.

Design
The HP iPaq rx5000 Travel Companion is a sleek device, both as a portable nav system and a PDA. The travel-friendly handheld measures just 119 by 76 by 15.2 mm and weighs 167 grams, making it easily portable between your car and for use on foot. We really like its streamlined look and attractive silver casing and burnt-orange accents. In general, the device had a solid construction, but the glossy coating made it quite slippery in the hand.

The 3.5-inch, QVGA touch screen has a 240 x 320 pixel resolution and features an antiglare coating, which did a pretty decent job of keeping the display readable in direct sunlight, but colors tended to wash out a bit. As of this writing, HP will not offer a VGA model of the rx5000, which is shame since this type of device would really benefit from an extrasharp screen, but they did not rule it out for future iterations of the rx5000 series. You can easily rotate the screen's orientation four ways with the screen rotation button on the right spine. In addition to this control, the right side also holds a power button, a small status LED (blinks blue for the wireless connections, amber for battery charge, and green for complete charge), and three more shortcut keys to the Quick Launch page, Navigation menu, and media player. All buttons are identified clearly by small icons, and they can be reprogrammed to open other apps.


We found the navigation toggle to be a bit loose, but the Exit and Start keys came in really handy.

To the right of the touchscreen, there is a nine-way navigation pad that lets you scroll through the various menus and options and is great for panning in and out of maps. Pressing the center of the toggle also acts as an OK button. That said, we felt the directional keypad was a bit loose, so we didn't always get the precise movements we wanted, and sometimes we had to press down on the control hard to get our commands to register. On a brighter note, we were big fans of the two keys below it, which let you exit out of applications and access the Start menu with the press of one button. As a result you don't always have to rely on the stylus, and one-handed operation is easier. We should note that the way the iPaq rx5000 is built and the orientation of the buttons makes it more comfortable to use in rx5000 landscape mode (horizontally) rather than portrait mode (vertically).

Overall, the rx5000 is easy to navigate thanks to its smart set of external controls and a feature called HP Quick Launch. This utility simplifies the interface by bringing together the five most essential functions of the device -- Today, Entertainment, Navigation, Travel Assistant, and Internet -- onto one screen, although we would prefer to see another option for the productivity tools.

There is a voice record button, a reset hole, and an SD/MMC card expansion slot on top of the unit, while the left spine has a port for attaching an external antenna for enhanced GPS reception, a mini USB connector, and a 3.5mm headset jack that accepts Walkman-style headphones. The stylus holder is located on the back, as is the rx5000's speaker. One note about the stylus: its placement on the lower left backside makes it bit awkward to access for right-handed users, as we found out during our test period.


HP packages the iPaq rx5000 with a healthy set of accessories, including a windshield mount.

HP packages the iPaq rx5000 with a nice set of accessories, including a vehicle mount (windshield and dash), a USB cable, a power adapter, a car charger, a protective case, and reference material.

Features
For HP, the GPS capabilities and the travel tools are the main focus of the HP iPaq rx5000 Travel Companion. The handheld is equipped with a SiRFstarIII GPS receiver and comes loaded with maps of Australia and TomTom Navigator 6 software. As such, from a GPS standpoint, the rx5000 has a similar feel and look to TomTom's stand-alone products. It supports text- and voice-guided driving directions (no text-to-speech functionality), automatic route recalculation, and a points-of-interest database. To get started, you enter your destination by address, city centre, or intersection, then instruct the device to calculate directions based on a number of criteria, such as the quickest or shortest route, by avoiding toll roads, the required arrival time, and more. There's also an option to plan a walking route, which is great since the rx5000 is so portable. If at any time you want to avoid a part of your route, you can tap the Find Alternative icon, and the system will plot a new course. You can view maps in 2D or 3D mode. A status bar at the bottom of the screen displays useful information, such as the next instruction, remaining distance, and estimated time of arrival. There are also two icons in the upper right and left corners that let you zoom in and out of maps. You can add real-time traffic information, safety camera alerts, and other advanced nav features via TomTom's subscription-based Plus services.

In addition to the navigation functions, the iPaq rx5000 includes a copy of WorldMate 2006 Standard Edition to help with your trip planning. The app provides you with some handy tools, such as current times around the world, international dialing codes, a packing list, and converters for currency, clothing size, and measurement. If you have a long flight ahead of you or you just need to relax, you can keep yourself entertained by listening to your favourite tunes or watching video clips with Windows Media Player 10 Mobile. The player supports popular formats including WMA, MP3, and WMV. Plus, Windows Media Rights Management 10 gives you access to audio and video content from subscription services, NineMSN Music. You can also view photos, and there's a nifty app called HP Photosmart Mobile to help you create slide shows, share images via e-mail, and record voice notes with pictures. The handheld also comes with two preloaded games (Bubble Breaker and Solitaire).


The HP iPaq rx5000 comes equipped with an SD expansion slot for more storage capacity.

For the road warrior, you can stay productive on the road, thanks to Windows Mobile 5 Pocket PC Edition, which includes the full Microsoft Office Mobile Suite. In addition to mobile versions of Word, Excel, Internet Explorer, and Outlook, the machine has a handy PowerPoint viewer; we were successfully able to open and view all three of the document types on the rx5000. As far as memory, the unit has 64MB of SDRAM for running apps and a whopping 2GB of flash ROM. In addition, you have access to the SD expansion slot for more storage capacity. Though there's no cellular wireless, the HP iPaq rx5000 Travel Companion is well connected with integrated Bluetooth 2.0 and Wi-Fi (802.11b/g), so you can connect to a variety of Bluetooth-enabled devices and make VoIP calls.

Performance
Performance was a bit of a mixed bag. As a GPS device, the HP iPaq rx5000 Travel Companion had a hard time acquiring a satellite fix from a cold start. It took the unit about five minutes to finally lock onto our position, which was frustrating. On the upside, subsequent starts were much faster, and the rx5000 did a good job of tracking our position. Directions were also accurate, as were route recalculations.

The iPaq rx5000 handled its PDA and entertainment duties well. As we mentioned before, we had no problems transferring or opening Office documents. The device also detected our test Wi-Fi access point immediately, and we were able to connect to the Web without a problem with relatively quick download times. Music and video playback were excellent with clear sound and fairly good picture quality. However, if you're listening to your tunes via the built-in speakers, take care not to place the device with the speaker side down. We also plugged in a pair of Shure E3 earbuds, and sound was even better. We did, however, notice a slight lag in performance when we had numerous apps open.

Clearly, battery life is a key factor for a mobile device like the rx5000. In CNET Labs performance tests, where we looped a video clip with all wireless radios off and backlight set to midlevel, the HP iPaq rx5000 1,700 mAh lithium-ion battery lasted for 4 hours of constant use, falling behind the Asus MyPal A636. We also noticed that using any of the wireless options really took a toll on the cell; after a day and a half of use, we were running for the nearest electrical outlet. That said, if you're using as an in-car GPS device, battery life is less of an issue, since you can keep the unit juiced with the included car charger.

Topics: hp, ipaq, rx5965, rx5765, tomtom, gps, travel, device

Comments (20)

  • kenBarridge gave 3/10 on 10/02/2009 10:36 Report abuse

    Stay Away - HP support for this product Extremely Poor!

  • asalter gave 6/10 on 07/02/2009 09:45 Report abuse

    I've had my IPAQ for 2 years now and wanted to get an upgrade for the GPS as it doesn't recognise the newest Eastlink freeway but now find HP is no longer supporting this product.

    • Good: Handy to have cut down versions of excell.word & can see photos etc plus it syncs with Outlook which is great so tasks reminders etc are there.
    • Bad: Difficult to find Hotspots to logon to internet. Slow to find GPS often not available where we are in Heathcote. Plus unable to get update downloads.
  • pjessup gave 3/10 on 01/05/2008 18:53 Report abuse

    Had it for 18 months now. GPS is great and very reliable. Being able to navigate to a contact's address is brilliant. However, the sync issues far outweigh the good points

    • Good: Great GPS
      +Looks good
      +Like the landscape screen
      +Great memory
      +Good size
    • Bad: - Now on hard reset # 9. Active sync works for a month, then problems.
      - Stylus needs to be spring loaded
      - No infra red
      - 4 way button loose and vague.
      - Constantly doing a soft reset
      - Applications such as notes never seem to open fast enough when needed.

  • AdV gave 3/10 on 22/04/2008 21:40 Report abuse

    This piece of equipment is the most disappointing purchase I have made in years. On paper the spec of this gadget looks brilliant, to use it is absolutely worthless. Garmin iQue3600 that I had before this was 10 times better.

    • Good: At first glance looks cool
      Stable windscreen mount
    • Bad: At second glance looks cheap
      Slow, unlogical, unreliable software
      Continuous connectivity/sync issues with PC
      Wireless internet slooooow
      Stupid stylus location
      Screen too bright for night driving
      Poor HP on-line support
  • Not Happy with Technology gave 2/10 on 20/02/2008 13:28 Report abuse

    I bought the IPAQ rx5765 13 months ago. Now it's useless. It's the second one as the first broke down with software issues. This one will no longer sync with my laptop, TOMTOM software appears to have disappeared as with it's shortcut and faulty button. It's not supported by HP. I will never buy another HP product again.

    • Good: Was useful when it was working
    • Bad: When it beaks down don't expect to get any help. I agree stylus position is awful, Windows Mobile is unreliable.
  • home023@gmail.com gave 10/10 on 05/02/2008 20:39 Report abuse

    hi, can some body help me whith mi rx5965. i Bye it in china end all saftware in chinise language. do any body know what to do to switch/change it on english?

    • Good: ?
    • Bad: ?
  • crazytwish gave 9/10 on 23/11/2007 08:47 Report abuse

    I've upgraded from an rx3715 to the rx5965. I got it mostly because it has GPS integrated into it.
    The amount of memory is fantastic! I could fit all of my usual programs, plus more games than ever, because of this. It means that my SD card is now backup memory, rather than being the main memory.
    I'm used to the functions of my previous ipaq, so starting to use the rx5965 was no problem. GPS was a little slow to start, but as per the review, subsequent lock-ons are fine.
    I love the design, and the fact that the accessories are fantastic.
    The battery life is a little less than my previous ipaq. I've fixed most of this problem by selecting the option of the ipaq automatically switching off after not in use for five minutes.
    The navigation button takes a little getting used to, but I like this added feature. I also like the two buttons that allow to switch out of programs and go to the start menu. It means using the stylus less.
    I'm glad of the upgrade, and see myself using this ipaq even more than the last one!
    Oh, and as for price... I got it at least $200 cheaper through a store on ebay.

    • Good: *GPS
      *Memory capacity
      *Easy screen rotation
      *Exit and Start buttons
    • Bad: *Battery life
      *Navigation button is a bit awkward
  • fadi gave 10/10 on 22/11/2007 04:50 Report abuse

    i have hp vx5190 i locked it and i forgot the pasword any body can help me please if you know how to do hard rest please email me at software_aauj@yahoo.com

    • Good: jj
    • Bad: ll
  • unHaPpy gave 2/10 on 23/10/2007 09:00 Report abuse

    I've had my rx5765 for less than two months, and most of the software has died. GPS, Quick launch doesn't work, icons gone missing. But the worst is the total lack of customer support. I've had one email response advising to try a factory reset, and despite repeated emails have had no response in 4 days.

    • Good: Generally happy with the product when it worked. GPS is great.
    • Bad: Menu button is flimsy
  • evernow gave 3/10 on 29/08/2007 11:07 Report abuse

    I've had my iPaq rx5765 for about a month and a half and I am rapidly growing to hate it. I've moved over from a Palm T3 and, allowing for a 'getting to know you' period, find that I'm very disappointed and have already ordered a Palm TX to take it's place.

    • Good: *The GPS - well set up and very easy to use.
      *Painless integration with Outlook
      *Text entry and character recognition very good
    • Bad: *The stylus - what a stupid spot to put it.
      *Programs do not shut down when you exit them - you have to go to a special area to close all programs.
      *I find that I constantly have to reset the machine. Maybe it's a Windows Mobile issue but the device is constantly stopping me doing what I want to do because it's doing what it wants to do.
      *I set up alarms in the clock - often they don't go off. When they do, I cancel them when no longer needed - they still go off.
      *PDF e-books are unreadable - print too small (maybe an Adobe problem).
      * I really dislike the layout of the calendar - especially the week view.

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