HP Photosmart 3310 All-in-One

By Jeffrey Fuchs, CNET.com on 08 November 2005

The HP Photosmart 3310's many useful features make it a good fit for a home office.

User rating:8.3
  • Good: Wi-Fi and Ethernet ready • Built-in storage card slots • Scans film negatives and slides • Excellent text quality, good photos, and fine graphics prints
  • Bad: Lacks an automatic document feeder • Scanning could be better • Paper capacity is small for office use
  • RRP: AU$599.00

The HP Photosmart 3310 shares many features with earlier all-in-ones from HP, but this model ups the ante in a couple of important areas. Like the HP Photosmart 2710, the 3310 features stand-alone copying, faxing, scanning, and printing, plus wired and wireless networking, built-in camera card slots and a PictBridge port. The 3310's individual ink tank system, featuring two dedicated photo inks, is superior to the 2710's dual cartridge system, plus the 3310 adds scanning for negatives and slides. If you like the scanning adapter but don't require networking or faxing, check out the sibling HP Photosmart 3210 or the rival Canon Pixma MP760. But if you need an automatic document feeder for frequent photocopying, check out the pricier HP 7410 or the Canon Pixma MP780, which better fit small offices.

Design
The shiny grey HP Photosmart 3310 measures a compact 457mm by 508mm by 508mm (WDH) with the scanner lid open and the paper trays extended. This machine weighs 12 kilograms, heavier than its slim body may appear yet easy to lift. Unlike more business-oriented all-in-ones, the HP Photosmart 3310 lacks an automatic document feeder; instead, the detachable flatbed scanner lid houses a built-in adapter for film, negatives and slides to serve photo hobbyists.

A large, 2.5-by-3-inch colour display dominates the center of the HP 3310's elegant control panel, which you can tilt for the best view. Dedicated buttons cover Photo, Video, Copy, Scan, HP Instant Share and Fax functions, alongside an alphanumeric keypad, a target-style menu, and a blue-glowing wireless radio icon. Four camera card slots and a PictBridge digital camera port are also in front. Lift up the control panel from underneath to access the six pop-out ink tanks, which include an extra-large black module and smaller cartridges for yellow, light cyan, cyan, light magenta and magenta.

The HP Photosmart 3310 includes a 50-sheet output tray; a photo paper tray that holds up to 20 sheets of snapshot paper; and a main, bottom paper tray that holds 100 sheets of paper from 7x12.7 cm to 21.6x35.6 cm in size. To load photos, you must remove the underside of the output tray, which is easy. But because the photo tray doesn't move, you'll have to grope around to load pages into it. At the back, the HP Photosmart 3310 conveniently locates a USB 2.0 port, an Ethernet port and an indicator light, as well as two fax ports (1-line and 2-EXT) in one area.

Features
The HP Photosmart 3310 prints, copies, scans and faxes in greyscale and colour, with or without a computer. You can print photos or frames from digital videos directly from a camera card or connected PictBridge digital camera. The LCD on the control panel lets you preview and print images from your camera, digital storage card, hard drive or scans. You can also use the control panel and LCD to change brightness, remove red-eye, add a border and make passport photos with your digital pictures.

The HP Photosmart 3310 is easy to set up and install. You can choose from three connection options: direct to your PC or Mac via USB 2.0, straight to a wired network via Ethernet or wirelessly to a network via 802.11b or g. Plentiful setup documentation includes a four-colour, large-format setup guide, a 200-page user guide with a chapter on networking and a help guide on the included software CD-ROM.

You can choose either the 1,133MB full install with HP's Image Zone Photo and Imaging software or the slimmer, 395MB express install. We recommend the express install unless you need photo-editing software, because Image Zone can eat up a lot of your computer's resources. Although we didn't encounter problems with Image Zone in our tests of the 3310, we have suffered through clunky installation of the same software when we've tested other HP all-in-ones, such as the HP OfficeJet 7410.

Performance
Inkjet multifunctions are less than speedy, and the HP Photosmart 3310 is no exception. In CNET Labs' performance tests, this printer produced 5.26 pages per minute (ppm) of normal quality black text, slower than the 6.45ppm of the Canon Pixma MP760 but faster than the 2.10ppm of the Epson Stylus RX620. On the other hand, HP 3310 dawdled by printing a letter-size photo in 81 seconds; the Epson RX620 took just 41 seconds and the Canon MP 760 did the same in 57 seconds.

CNET Labs all-in-one speed tests (page per minute)
(Longer bars indicate better performance)
Copy  
Colour scan  
Grayscale scan  
Photo  
Text  
HP Photosmart 3310
2.17 
6.11 
6.22 
1.21 
5.26 
Canon Pixma MP760
3.93 
5.23 
5.25 
0.57 
6.45 
Epson Stylus Photo RX620
1.49 
3.08 
4.15 
0.41 
2.1 

The HP Photosmart 3310's text print quality on HP Premium paper was great for an inkjet, on a par with that of the Canon Pixma MP760. Letters looked dark black and easily legible, even at 2-point size. The 3310's colour graphics enjoyed smooth gradients and excellent details but suffered from inaccurate colour matching due to an overdose of cyan. Printed on HP Photo paper, CNET Labs' letter-size test photo looked good, with bright colours and accurate details. However, dots were visible up close, especially in skin tones. The quality of the HP Photosmart 3310's greyscale and colour scan was only fair, suffering from washed-out or absent light greys as well as halolike bright spots around bold black text. The colour scan had a similarly overexposed-looking appearance.

CNET Labs' all-in-one quality tests
(Longer bars indicate better performance)
Grayscale scan  
Colour scan  
Photo  
Graphics on inkjet paper  
Graphics on plain paper  
Canon Pixma MP760
Good 
Good 
Excellent 
Excellent 
Good 
Epson Stylus Photo RX620
Fair 
Fair 
Good 
Good 
Excellent 
HP Photosmart 3310
Good 
Good 
Good 
Fair 
Fair 

The HP Photosmart 3310 comes with a one-year limited warranty; 90 days only for the software. Free technical assistance is available at HP's Web site in the form of software updates, software and driver downloads, setup help, manuals, answers to FAQs and e-mail chat.

Topics: printer, hp, scanner, multifunction, photosmart, photo, all-in-one, inkjet, 3310, scan

Comments (18)

  • jack gave 7/10 on 17/08/2009 23:33 Report abuse

    • Good: Great hardware
    • Bad: Not that great software

    The 3310 is a great printer, but the less than stellar software lets it down.

    Utility software has responsiveness issues on Vista where you click the HP tray icon and nothing happens (on XP it worked fine). Perhaps HP has patched this up, I haven't bothered reinstalling the software after I formatted Windows...I just use the XP machine to print now.

    Wireless function works, but I've had many occasions where my computers couldn't communicate with the printer, very frustrating. I'm betting that this is a software issue.

    I let DHCP assign the printer an address automatically, but this should not be an issue, as the printer name remains the same and there's no reason it can't be found. Just unreliable software by HP is my guess.

  • annieb gave 6/10 on 12/02/2009 17:29 Report abuse

    • Good: Wireless and wired-just great; works well with Mac (wired) and PC (wireless)
    • Bad: Black ink stopped printing after upgrade

    It was 2years old last November 2008; it worked just great up till then, wireless and wired; fax was good; scanner didn't work too well; all OK until the automatic upgrade function happened, then my black ink would not print; no matter what I tried, I jjst could not get any black type. Colours worked just fine. I give up. Looks like I need a new printer.

  • djdhays gave 4/10 on 02/08/2008 03:46 Report abuse

    • Good: all in one
    • Bad: hard to get everything to work, expensive, poor support, expensive ink cartriges which don't last long.

    Good luck operating on a wireless network getting everything to work. Online support will run you through about 30 minutes of stuff that won't do a thing to fix the problem.

  • cangel101 gave 6/10 on 24/07/2008 10:18 Report abuse

    • Good: Easy to use, printer, scanner, copier
    • Bad: Printer keeps disappearing with Vista.

    Printer is all around a good printer, all functions work okay.

  • Tired of Vista gave 4/10 on 07/04/2008 05:50 Report abuse

    • Good: Nice all in one functions when it works. Good quality printing and convenient.
    • Bad: Doesn't run wireless in Vista. Labor intensive. Printer stops any time "phone off hook" appears if hooked up for fax. Ink runs out quickly, even colors that are not used often.

    Horrible experience with wireless drivers in Vista Home Premium. Worked with MAC OS-X, but my new Vista laptop has required many frustrating days & printer keeps disappearing from the laptop.

  • Corrado68 gave 6/10 on 04/11/2007 07:45 Report abuse

    • Good: Several Useful functionalities in one package
    • Bad: - Cannot get wireless print to work (despite the printer is connected and I can use the Integrated Web Server and the Wireless scanning).
      - Driver package is way too large (1GB+ !!!) and too many programs are installed with no option to have "just" the drivers
      - Scanning stopped working and had to re-install the whole package twice to have it working again.

    Good all-rounder but too many software issues. Poor scanning quality.

  • ezekiel gave 3/10 on 28/08/2007 20:10 Report abuse

    • Good: convenient scanning
      normal printing OK
    • Bad: very noisy when printing
      couldn't get wireless function to work
      disappointing photos

    failed after just a year and HP do not service the printer when its out of warranty. Their online and phone support was very poor

  • clguy1234 gave 8/10 on 02/08/2007 06:35 Report abuse

    • Good: all-in-1
      Print quality
      many features
    • Bad: ink cost

    The only complaint I have about this printer is having to replace the ink too often. I tried ordering generic replacement cartridges off ebay but they didn't work. If you buy HP's criminally-misleading "custom photo pack" then the cartridges are only half full!! Make sure you get the regular, more expensive pack. Other than that, for the last 2 years it's been a really great printer, which is to be expected, considering what it cost.

  • duser gave 7/10 on 30/05/2007 08:28 Report abuse

    • Good: Many functions including fax, print, copy, scan, wireless, memory reader.
    • Bad: Unit failed after 110 months. so far covered under warranty.

    Good overall printer.

  • Peter Cebulski gave 10/10 on 20/05/2007 17:29 Report abuse

    • Good: Awesome

    hp have released a software and driver package for use with microsoft's 32 & 64 bit versions of Vista.

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