HP Photosmart C6380

By Alexandra Savvides on 27 November 2008

The C6380 is a versatile, relatively inexpensive all-in-one option for a home or small office. Excellent photo prints and black and white documents make the investment worth it, but do consider the ongoing cost of consumables in the overall package.

Editor's rating:8.0 User rating:5
  • Good: Excellent photo-quality prints • Very easy to use • Wireless/Ethernet connectivity • Very quiet during printing...
  • Bad: ...and very noisy afterwards • No document feeder
  • Specs: Inkjet • See more specifications
  • RRP: AU$299.00

Design
Though the design of an all-in-one is unlikely to stir any sort of emotional response within us, the C6380 is nevertheless a very attractive unit, bedecked in a crisp white finish with silver accoutrements. Paper consumables are all accessed from two trays at the front, with A4 paper sitting on the lowest shelf, and smaller photo papers loaded from the higher shelf, within a plastic container that is drawn into the unit during the printing process.

At a moderate 7.45kg, the C6380 is relatively lightweight, though the materials do not feel cheap. Sporting a 2.4-inch tilting screen at the top left and a flat bed scanner across the top of the unit, both feel sturdy rather than flimsy.

Features
As an all-in-one, the C6380 has print, scan and copy functionalities (but no fax). Extra connectivity is provided through wireless (802.11b/g), Ethernet, and an optional Bluetooth adapter (not provided).

One of the big drawcards of the C6380 is its ability to print borderless photos up to A4 size. It has five separate coloured ink tanks, which are all independently replaceable, using HP's own Vivera ink.

At the front of the unit are the standard PictBridge connectors for all common memory card formats, and a USB port. We were disappointed not to see a document feeder provided with the C6380, though considering this is not generally a unit designed primarily for office usage, this is only a minor downside.

Performance
The C6380 can be used as a standalone unit or attached to a computer. Firstly, we printed some 4x6-inch (10x15 cm) prints from a standard SD card. Pleasingly, the time from pressing start to the final result emerging from the printer took roughly 31 seconds, though this time does depend on the size and the amount of detail and colour in the shot. We found that, depending on the photo, print time ranged anywhere between 31 seconds and 50 seconds per printout of this size, from a 14.7-megapixel source image.

Overall, the quality of the final print was particularly impressive. Deep blacks were characteristic throughout all the photos, skin tones were very accurate, and there was no bleeding of colour or jagged edges whatsoever. For an A4 photo page, the C6380 spat out a borderless colour print in 1 min 35 seconds.

After the standalone test, we proceeded to install the software on a computer. The process was painless, though it did take a good 10 minutes to fully install everything. Fortunately there was an excellent graphical instruction booklet provided in the box to take us through the process step-by-step. The included software does a good job of making the most common tasks (scanning, printing photos) as easy as possible, including a graphical display of ink levels without having to go into the printer settings.

During the printing process, we were very pleased with the almost whisper-quiet operation of the unit. Our hopes were dashed, though, when our ears were met with the clunking noises and loud operation after the printout had finished. The sounds did dissipate with continued use though, and we assume they were to do with aligning the cartridges and cleaning the print heads. Still, the noise was quite disconcerting.

Printing a single page of plain black and white text took 9 seconds, from sending the job to the printer to the final page being dropped on the document tray. The resulting text was highly readable, and even fonts in size 6 were easy to see. Surprisingly, larger fonts were not as crisp as their smaller counterparts, though this was only noticeable on close examination. A typical OCR scan took 16.5 seconds and the resulting document was very accurate and managed to determine most, if not all of our text correctly. Scanning a photo was similarly successful, but the finished image did have a small amount of graininess in high contrast areas. Colour prints on plain A4 paper were slightly disappointing, mostly because they didn't live up to the vibrant colours we saw when printing on photo paper. There were also some issues with the paper curling as the ink was drying.

Considering there are five separate cartridges that need to be replaced, the cost of consumables for the C6380 may present a problem for any sort of intensive workload. At the time of writing, cartridges for the printer were available at an average of AU$16 per unit online, though this still does work out to be around AU$80 to replace the whole set in one go.

Conclusion
The C6380 is an incredibly versatile and capable all-in-one, ideal for the home or small office situation that doesn't need faxing capabilities, or an automatic document feeder. Though there are a few problems (mostly to do with the noise of the unit during startup and post-printing) we can still recommend the C6380 as a versatile printer to cope with most photo, document and scanning needs.

Topics: scanner, printer, hp, copier, c6380, photosmart

Comments (15)

  • cbrhpuser gave 4/10 on 06/02/2010 13:10

    • Good: Generally works well, no problems with wireless conection
    • Bad: Ink hungry, print-head problems, clunky software

    Other than using a surprising amount of ink and my wife needing to frequently re-install software to get a wireless connection, no complaints up until a couple of months ago. I started getting a print system error (0xc19a0037). Checked (HP!) cartridges, cleaned head as instructed and it worked for a little while. I've just called HP service and they're sending a replacement (luckily still under warranty - just) surprised how easy it was to convince them to send me a new print head (HP have a guilt complex?). After a web search, seems this is a common problem, so I guess next time I'll be buying a replacement print-head myself (or maybe a new, non-HP, printer). Was told it costs about $33.

  • Richard gave 2/10 on 04/01/2010 15:23

    • Good: Easy to connect wirelessly
    • Bad: Eats ink, needs frequent cleaning

    After 20 years of buying HP this has stopped my habit. It uses ink about 10 times faster than claimed and now refuses to print unless I clean the printer head every 4 or 5 pages.

  • jela gave 1/10 on 22/12/2009 17:54

    • Good: looks good
    • Bad: EATS INK

    My printer worked fine when I just got it but it ran out of ink after just no more than 50 pages and the ink is way to expensive when you have to buy it at LEAST once a month. It's pathetic, I just bought new ink and now it isn't even printing, when I go to print something it prints just a blank page OVER AND OVER again. NOT HAPPYYYY

  • js gave a review on 05/12/2009 23:15

    When the ink appears to have run out give each cartridge a little shake. I eeked out endless prints after doing this.

  • JC gave 3/10 on 25/10/2009 23:42

    • Bad: Just dracula : it sucks inkt cartridges !

    Changed all 5 (!) cartridges , after 4 months and approx 40 print outs (just invoices, no pictures !) needed to replace the whole set again...just wondering were all that inkt goes (in the air ?)...

  • Kaptin2k gave 2/10 on 01/10/2009 10:03

    • Good: Good Paper Weight
    • Bad: What a piece of junk

    It has never printed correctly. Likes to take in several pages at a time overlapped while printing.
    Today, my wife went to print a page, and it pulled all the papers in from the tray. Somehow while it was jammed, it managed to suck all of the ink OUT OF ALL of the ink cartridges. Anyone else who owns one of these knows how expensive this is going to be. Called hp and they didn't seem to be too concerned about the fact that it just ate 60 dollars in ink. After several tests, they agreed it should go back.
    Although it looks nice when the power is off, I would not recommend to anyone.

  • Random gave a review on 25/09/2009 17:53

    • Good: great quality
    • Bad: wireless connection problematic with vista

    This is a great printer if you dont need it to print from a wireless laptop. I have had nothing but trouble trying to get the printer to connect wirelessly. Checking other forums it appears to be a common problem with this printer and those who have vista. If I uninstall it and reinstall - works fine until I shutdown then I have to go through it all again. However, I am hopeful that someone somewhere will find a solution.

  • mookeyboy gave 4/10 on 20/09/2009 12:47

    • Good: Easy to use. Quick once it starts printing. Looks nice. Scanner is good.
    • Bad: Very Loud. Often takes a while to start printing after the job has been started. Uses ink very quickly. Reports ink as empty even though more pages can be printed. Software isn't very good.

    It works reasonably but costs heaps in ink.

  • gange the 2nd gave 10/10 on 18/09/2009 16:43

    • Good: doesnt use much ink
    • Bad: nothing

    I would buy 10 of these

  • Sirus gave a review on 16/08/2009 02:49

    • Good: Wireless
    • Bad: Noise, ink usage, unreliable!

    I would NEVER buy this printer again. Sometimes it works and sometimes it doesn't. Ink usage is horrible. Takes 2 minutes to startup. Don't buy.

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