HTC Touch

By Luke Anderson on 30 July 2007

While not a iPhone killer, the HTC Touch represents good value for money. If you can do without 3G support or a high-res camera, then the Touch will offer most features you'd require from a smartphone.

7.4 8.0
  • Good: Lightweight and thin • Windows Mobile 6 • Good battery life • TouchFLO provides quick access to common tasks • 1GB micro SD card included • Represents good value
  • Bad: TouchFLO only suitable for limited functions • No 3G support • No headphone jack
  • Specs: Bluetooth, Wi-Fi (802.11b/g) • GPRS, EDGE • 2-megapixel • microSD • See more specifications
  • RRP: AU$699.00

Design
HTC has been manufacturing Windows Mobile-based PDAs (or Pocket PCs as they were known) since the original Compaq iPAQ in 2000, but until recently has been an original equipment manufacturer (OEM) for a range of distributors, including HP, Compaq, Dell, Dopod, O2 and i-mate. Following HTC's acquisition of Dopod last year, the Touch is the first HTC-branded device available Down Under -- no more Dopods will be released locally. The Touch has most of the bells and whistles that consumers and corporate users will need in a smartphone, while remaining reasonably priced.

We can't help but notice a couple similarities between the Touch and Apple's iPhone, in particular its large screen and its touch-based navigation, dubbed TouchFLO. The Touch, however, has a lower resolution screen (240 by 320 pixels) than the iPhone, and the selection key has a thin bezel that functions as a four-way navigation pad. Two camouflaged shortcut buttons for the Today screen and phone are also below the screen.

The Touch is encased in matte black which, in addition to the display, manages to attract smudge marks -- although probably less-so than a glossy finish. A thin silver rim on the side hides the power button, volume rocker, lanyard loop, stylus, SIM card slot, microSD slot and USB port -- used for charging, synchronising with a PC or with the supplied headset. The back of the device features a 2-megapixel camera.

The overall design of the HTC is smart, clean and suitable for home or corporate use. The finish, however, looks cheap and doesn't feel as solid or polished as some other PDAs we've come across such as the BlackBerry Curve or Nokia's E61i. Removing the SIM card or SD card (located under a plastic flap on one side) is particularly fiddly and requires a sharp object, such as the stylus, to insert and remove the spring-loaded cards.

Weighing 112g and measuring a compact 100 by 58 by 14mm make the Touch reasonably light and thin enough to easily slip into a pocket or bag. The supplied pouch adds some bulk -- you'll struggle to squeeze the protected Touch into your skinny jeans.

Features
The Touch is the first device to include HTC's TouchFLO (and where the Touch gets its moniker from). To use it, HTC says users "sweep their finger up the display to launch an animated, three-dimensional interface comprising three screens: Contacts, Media and Applications". Sweeping your finger across the display horizontally rotates the three screens.

The Touch is also one of the first Windows Mobile 6 device we've come across, which adds some subtle, although useful, additions to the OS. It's been given a facelift to match Windows Vista, includes Microsoft's Direct Push technology to keep your e-mails synchronised with Exchange Server an instant messaging client Live Messenger.

While the Touch is a touch on the slim side, the exclusion of a QWERTY keyboard, either below the screen like the Palm Treo 750 or underneath (a la i-mate's Jasjar) means text entry via the screen is slow and tedious. Seeing as you're likely to be using this as your phone, you may get frustrated if you're an SMS or e-mail addict.

Unfortunately the tri-band (900/1800/1900MHz) Touch only works on GSM, GPRS and EDGE networks. If you were hoping for a 3G or HSDPA-capable handset, you'll have to look elsewhere.

On the connectivity side, the Touch includes 802.11b/g Wi-Fi, Bluetooth, infra-red (which is only useful as a TV remote these days) and USB. It also comes bundled with a decently sized 1GB microSD card.

Performance
We found we could occasionally push the Touch to its limits but by and large, it had enough grunt to run multiple apps at the same time. As with many Windows-mobile devices there's a occasional pause between issuing a command and waiting for the device to execute, which can be frustrating.

It may take some users a while to get accustomed to TouchFLO, which requires slow movements with reasonable pressure, for it to recognise a command. While kudos should be given to HTC for attempting to add finger-based touch functionality to a PDA, the limited functions that can be performed with a finger means that you'll have to switch to the stylus for practically every application, once you've selected it. As the Touch is HTC's first device to feature TouchFLO, we'd expect refinements in future devices. We hope this will be the case, making TouchFLO a more useful, well-thought out tool rather than what feels like a last-minute addition (and an attempt to steal the iPhone's thunder). We'd also like to see multi-touch support added to Windows-mobile based devices in the future.

HTC claims a standby time of 200 hours and talk time of 5 hours. With fairly heavy use, we found the device lasted about two and a half days. The phone can be charged via a PC, or with the supplied AC adaptor using the supplied USB cable.

The Touch, while hardly an iPhone killer, is great value for money at AU$699. If you can do without 3G support, a high-res camera or in-built GPS, then the Touch will offer many features you'd require from a smartphone. If not, perhaps you should consider a 3G or HSDPA (3.5G) handset, or wait for the iPhone's Down Under debut in March.

Topics: email, htc, mms, pda, sms, usb, touch, device

Comments (27)

  • Kimeal gave 7/10 on 22/03/2009 23:48 Report abuse

    I had a G1 with 3G. And that phone lacked a lot of functions. So, I bought my HTC Touch from sprint, and I love my PDA (don't miss the 3G at all compared to my Touch phone capabilities). Everything I look for in a phone is right here in the palm of my hand. If your looking for a perfect phone, then you'll be searching the whole world. Every phone will have its pros and cons. you need to find a phone that would suit your needs, whether it be for personal or business usage.

    • Good: It's small and light weighted; High speed internet; It's a touch screen with a stylus; It takes really good picture without flash, and I like the GPS system.
    • Bad: Can not text pictures; no flash on the camara; the volume isn't that loud, and that's it for me.
  • gab gave 5/10 on 21/02/2009 16:00 Report abuse

    it's a pain, i try to delete my messages and they just all come back when i turn my phone off. it is the most frustrating thing, and as a result of this silly phone choosing to store all these messages in a place that i can't find it constantly tells me that have no storage space left.

  • thingy gave 10/10 on 19/10/2008 15:04 Report abuse

    i need this phone

    • Good: i like it
    • Bad: no 3g sad face
  • SerenityViolet gave 5/10 on 17/10/2008 11:38 Report abuse

    This is my first smartphone. I was initially thrilled with its flexibility and performance. However, after a week or two I began noticing problems with quality. There are several versions of the Touch around - mine is the P3452.

    • Good: I like the connectivity and ease of navigation. I love being able to buy additional programs and customise it.
    • Bad: My biggest problem with this phone is that the ring is so low even with volume on full that I have NEVER actually heard it ring (unless I have it in my hand and deliberately call it). It also does not adjust for Daylight savings and so I've had a lot of problems synchronising with Outlook, where appointment times have been altered because of it.
      It will sometimes select GPRS over Wifi. the camera quality is poor and the camera button does not work well. Response times can be very slow.
  • TANN-MANN gave 8/10 on 19/09/2008 13:29 Report abuse

    Loving mine, sturdy screen, small and light weight, good value.

    • Good: TouchFLO, light, durable screen, pc sync
    • Bad: phone keeps choosing GPRS over wifi
      very slow processor and limited RAM
      text message input hopeless, need to use stylus.
      there is a touch screen 'phone pad' by HTC available with T9 available for free here: http://www.venukb.com/2007/08/01/keyboard-applications-for-windows-mobile/
  • pramme gave 7/10 on 08/05/2008 19:12 Report abuse

    please help me to load a gps on my htc touch

    • Good: very happy with my selphone
    • Bad: poor camera quality
  • wizardofid. gave 2/10 on 14/04/2008 20:51 Report abuse

    Very poor speed

    • Good: Size. WiFi. Microsoft outlook sync
    • Bad: I moved to this when my trusty old P910i packed up. I cannot believe that this is almost such a piece of crap. Everything is so slow and text input through any of the available options is nothing short of painful. I have not figured out how to create and edit word and powerpoint documents, if I can at all i.e
  • mmadden gave 9/10 on 15/02/2008 22:19 Report abuse

    Best I have ever had!

    • Good: Everything
    • Bad: FM Radio does not work. I need to send mine back :(
  • gargoosh gave 10/10 on 15/02/2008 19:38 Report abuse

    a gentle men's phone

  • Alaa gave 9/10 on 03/01/2008 01:08 Report abuse

    CAn some one tell me how to use gps with it

    • Good: slim , light , all you need in one instrument
    • Bad: no 3G

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