HTC Touch HD

By Joseph Hanlon on 22 January 2009

The Touch HD is a fantastic phone, if you can afford one. It out-performs every HTC phone previously and looks fantastic doing it.

Editor's rating:8.8 User rating:8

  • Good: Beautiful, large display • Excellent performance • Good battery life • 3.5mm headphone socket • microSD expansion with 8GB card
  • Bad: Some instances of lag • No free navigation software • It's one of the most expensive smartphones available •
  • Specs: Wi-Fi (802.11b/g) • GPRS, WAP, EDGE, UMTS, HSDPA • 5-megapixel • microSD • See more specifications
  • RRP: AU$1,499.00

Design
Considering the announcement of the Palm Pre and the leaked images of the HTC road map, 2009 looks like the year everyone tries to out-play Apple with iPhone look-alikes. Last year, we saw touchscreens from Samsung, HTC and LG try to vary the formula, but with limited success compared to the front-runner. HTC has reconsidered its approach and the Touch HD is a fitting start to the year — it's shaped like an iPhone, but bigger.

Its 3.8-inch display is the biggest in this field and its WVGA (480x800) resolution is amongst the sharpest. Together these aspects add to make HTC's fantastic TouchFlo 3D interface look its best. With a screen this large and clear even some of the smallest areas of the interface are now finger-friendly. HTC includes a stylus with the handset, sheathed on the bottom right of the phone, but we've had no occasion to whip it out during our tests.

The Touch HD feels fantastic to hold. Though its 12mm depth is identical to the iPhone 3G, its design is slightly boxier, which helps make the Touch HD feel much less likely to slip from your grip. The front is a single piece of glass covering both the touch-active screen and four touch-sensitive keys below the screen, for dialling and exiting applications to the home screen.

The back of the Touch HD houses an auto-focusing 5-megapixel camera that sadly lacks a flash. A second front-facing camera lives above the large touchscreen and is used for video-calling. Under the battery cover we find a 1350mAh Li-on battery and the microSD card slot — an 8GB microSD is included with the phone. Also, HTC has included a 3.5mm headphone socket along with a separate USB port.

Features
The increase in size and improved camera module may give the false impression that the Touch HD is a vastly different smartphone experience to HTC's previously released Touch Diamond, but side by side these phone's aren't significantly different under the hood. Both phones run Windows Mobile 6.1 and feature a nearly identical suite of applications including Pocket Office supporting MS Office documents, ActivSync, a PDF reader, RSS feeder, a business card reader and a snazzy YouTube client.

The Touch HD also makes use of the same excellent Opera Mini web browser that we saw in the Diamond. While this browser may not feature the multi-touch "pinch and pull" zoom navigation of the iPhone's Safari browser, it has a decent alternative and renders full-sized web pages extremely well.

Like all smartphones in this segment, the Touch HD includes HSDPA technology for fast web browsing, Wi-Fi for accessing local networks and a built-in GPS receiver. Our review unit did not come with navigation software pre-installed, which is a shame considering the screen size. When its released exclusively with Telstra we won't see any dedicated nav-software installed; however, Telstra has confirmed that its WhereIs Navigator client will be available to download to the Touch HD in March.

Performance
In the realms of technology, bigger doesn't necessarily translate to better, however, this is certainly true when comparing the Touch HD to its predecessor. Supporting the huge screen is a 528MHz Qualcomm processor and 288MB RAM, a significant increase in memory from the Diamond, and this results in the best performance we've seen for TouchFlo 3D to date. After an agonisingly long boot time, the Touch HD runs smoothly. Swiping from menu to menu is fluid and there is only a few instances, like starting and ending calls, which always tend to lag the interface.

Battery life is also light years better than the Diamond. Putting a 900mAh battery in the Diamond was a huge mistake by HTC, but this 50 per cent larger battery pays dividends, giving us at least three days between charges with moderate use. HTC rates the battery life at a whopping seven hours of talk-time.

As a media player, the Touch HD passes with flying colours, but still lacks the intuitive interface of the iPhone. YouTube videos look great and music sounds great, with thanks in part to HTC wisely including a 3.5mm headphone socket. Its finger-swiping media menus are definitely attractive, but switching between artists and albums can become tedious with the amount of input required to perform what is a simple task.

Its 5-megapixel camera also falls just short of the mark. Its interface is exactly as the iPhone's should be, with access to changing the white balance and image size, etc. Users can manually focus elements in the image by touching on the subject in the touchscreen viewfinder — a very cool touch — though this has little effect on the sharpness of the pictures this camera takes. Overall, the 5-megapixel camera takes mediocre pictures that lack natural colour and appear slightly blurry.

Overall
Call us HTC fanboys, if there is such a thing, but we're pleased to say this is HTC's best smartphone so far. Windows Mobile is still a less-than-perfect OS, but issues with WiMo are fewer than in previous HTC releases, and the Touch HD has certainly been a pleasure to review. Fashion-conscious business people who want a sexy phone that pulls its weight with business-focused features would be wise to check this one out.

Of course, you'll need to be a fashionable business person to pay the hefty AU$1,499 price tag, or to meet the AU$150 monthly contract payments with Telstra. These large, high-res screens don't come cheap, and we feel this pricing will sadly put the Touch HD out of the price range of many.

Topics: business, htc, mobile phone, pda, smartphone, touchscreen, touch hd, touch, diamond

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Comments (85)

  • RB gave 10/10 on 10/11/2009 01:05 Report abuse

    • Good: THE BESTTT

    U can find the market the one u choose if u deserve GD

  • Jayson gave a review on 06/11/2009 17:08 Report abuse

    • Good: Fast, good coverage
    • Bad: Cant sms with optus

    I dont know why, but this phone wont sms with YES optus Australia, shouldn't the settings go straight over like the mms ones did?

  • Cluttered gave 1/10 on 06/11/2009 07:31 Report abuse

    • Good: when it worked.
    • Bad: screen stopped working - not covered by warranty

    Phone worked ok for 6 months but when i removed the screen protector the touch screen stopeed responding to touch. HTC will not cover it under warranty because they claim it has "newton rings" and want $500 for the repair.

  • lincoln gave a review on 17/10/2009 16:22 Report abuse

    • Good: large screen size
    • Bad: few hardware buttons

    I used Touch HD for a couple of days and quite satified with it,
    except for the fact that I have few options of hardware buttons.

    I finally get around this by using this little app - Rosseta TaskMgr. It's an accelerometer-enabled task manger which let you shake your phone to switch between tasks and desktops.
    It can be downloaded from www.rossetamobile.com.

    Also I don't like the built-in today plugin so I disabled it and just use the plain original windows mobile today. This solved all the freeze fuss amazingly.

    When it comes to GPS, I use google maps. It's a free and wonderful application. I also tried many other apps but finally come back to my lovely google maps. It doesn't have many seemed shining but useless functions. It's down to earth and meet most of the daily needs.

    After all, Touch HD is a wonderful phone which takes some tuning to be perfect. This is actually a fun for geeks like me.

  • billybob gave 10/10 on 17/10/2009 13:45 Report abuse

    • Good: Everything
    • Bad: No flash No GPS software

    the best dam phone i ever got Iphone suck i swaped the iphone for this phone

  • pai gave a review on 22/09/2009 03:06 Report abuse

    • Good: everythng except
    • Bad: no flash, lag mp3 player when u put many song, and message tone cant be change

    huerm.. juz as in my comment

  • g1nchy gave 9/10 on 21/09/2009 00:10 Report abuse

    • Good: Screen Resolution, Touch Flo Interface, Windows, Battery
    • Bad: No flash on rear camera. No TV out

    I haven't had any problems with the touch hd.

    For most business users who want to use the phone as a tool, you have everything to go ... out of the box, MS Office Suite which is usuable. MS Exchange push email. I work on site during events, previously I would carry around paper work. These days I load up all my pdfs, xls and docs for a project. It makes recalling information on site so much easier and it gives me answers within seconds. It also works well with our offices Citrix remote access the virtual desktop on the hd screen is like running a pc on your phone.

    The next generation of HTCs Touch Flo 2.5 has great social network integration and the contact centric messaging is great. Some of the software features are thoughtfull like the weather forecast popping up in your appointments.

    The multimedia features are adequate but hoping for some MS Zune integration in the future.

    Active Sync does a great job of keeping your PC outlook (calendar/email/notes/contacts/sms/ie favourites) in sync with your mobile and is easy to setup and seamless in use.

    Performance is more than adequate if you consider that windows mobiles multi-tasking capability having word, excel and opera browser can save so much time when researching and putting together costing sheets or typing up notes on the go. This said I can't wait for the next generation model using SnapDragon process with capactive multi touch screen.

  • simon gave a review on 02/08/2009 23:52 Report abuse

    • Good: very good battery life,looks solid,multi-tasking,
    • Bad: after hibernate loose wifi connection so fone dont do downloads or any internet activity.

    averall good phone

  • TheRocker gave 9/10 on 28/07/2009 18:49 Report abuse

    • Good: Screen, battery life, looks, excellent for browsing,
    • Bad: Camera flash!!!!, Only with Telstra????!!!!!

    I've been using this phone for around 6 months now. Bought it from Telstra and using on an Optus network. I been using Windows mobile for last 3 years. The previous phone was an O2 Atom Life.

    I find this phone awesome!!! OK.... it did have a few problems out of the box... like the problems with the answer sliding key and sluggishness of the music player and HSPA..... These were solved with the patches from the HTC site.

    Trust me...the Telstra software pack ****s.... The real beauty of the phone comes only if you put up a diffrenet ROM.... you've got more options in the standard HTC pack.... and the cooked ROMs you find can really speed up the phone. Head over to XDA-DEVELOPERS for the ROMS.....

    Since I dont use the camera a lot, flash or no flash doesnt make much of a difference, but still.... should have had one.... But then ofcourse.... where would you put that flash on such a thin phone!!! I wish they didn't even have that camera thing bulging out!!!

    I really do blame Telstra for putting up so many restrictions on the software, especially on the TouchFlo tabs.

    I still think this is the best phone in the market. Even now. Just one advise. If you're buying it from Telstra, flash the ROM.

  • Arun gave 10/10 on 28/07/2009 15:38 Report abuse

    • Good: Everything

    Best phone I have ever owned. Got spb tv, resco radio etc on it and couldn't ask for more. Um, a flash would be nice.

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