i-mate JASJAM

By Alex Kidman on 20 December 2006

The JASJAM offers a familiar i-mate smartphone experience with the added bonus of Next G connectivity.

Editor's rating:7.2 User rating:5
  • Good: Uses Next G data network • 2-megapixel camera • Quad-band GSM • Easy to use sliding keyboard
  • Bad: Next G coverage doesn't include Foxtel • Large and chunky unit
  • Specs: GPRS, EDGE, HSDPA • 2-megapixel • microSD • Windows Mobile • See more specifications
  • RRP: AU$1,299.00

Design
The i-Mate JASJAM is essentially the i-mate rebranded version of the Dopod 838 Pro with a few different localisation quirks. As HTC, the OEM manufacturer of the JASJAM/838 Pro no longer manufactures phones for i-mate, it's probably the last locally available HTC phone you'll see that isn't under the Dopod banner.

The other phone that the JASJAM resembles is the i-mate K-JAM; while each phone has a slightly different keyboard layout, they've got the same sliding side-mounted keyboard arrangement, and identical front button layouts. As with the K-JAM, the JASJAM is a pretty bulky little phone unit, measuring in at 112.5 by 58 by 22mm and with a carrying weight of 176 grams. Given that smartphones are normally pitched at the business user, it'll slip into a jacket pocket with only the slightest bulge, but the same can't be said of a pair of tight stubbies or an A-line skirt pocket.

Features
The JASJAM runs off a 400MHz Samsung processor, with 128MB of onboard ROM and 64MB of RAM; this can be supplemented with microSD cards which slot in the bottom left hand corner of the phone. It's a Windows Mobile 5.0 smartphone, so it's natively got access to Word, Excel, Internet Explorer and the ability to act in a Blackberry-like fashion from an Exchange server. It was commented on in the Dopod review, and we'll restate it here; while the ability to plug a 2-megapixel camera into the JASJAM is all well and good, it's probably not a feature that's going to endear it to your IT purchasing department if you're looking at it from an enterprise buying position.

The JASJAM's 2.8-inch 320x320 pixel display has good clarity and in a similar fashion to the K-JAM, flips into landscape mode when the keyboard is slid out. The stylus sits next to the bottom-mounted USB port, and is an extending model that's just small enough to roll away and hide under a notebook, as we discovered during testing. Thankfully we found our stylus, eventually -- navigating touchscreen menus with your digits is a pain, even with the help of the JASJAM's side-mounted scroll wheel.

On the connectivity front, the JASJAM offers Wi-Fi (802.11b/g/a), Bluetooth, quad-band GSM, 3G (UMTS), EDGE and HSDPA. It's that last factor that's important to the JASJAM's offering locally, as it's a Telstra exclusive within Australia on the HSDPA-enabled Next G network. Infrared is also offered as a connectivity option -- does anyone really care any more about infrared? Answers on the back of a postcards to somewhere else, please.

Performance
The JASJAM's 1300mAh battery is rated by i-mate as being good for 4-5 hours of talk time and up to 200 hours standby time; we found it necessary to recharge the unit on average just over every two days with fairly heavy usage, including the battery-draining Wi-Fi option. For a smartphone, this places the JASJAM in average territory, but given that they're units that are designed to synchronise with other data sources on a frequent basis, the lack of a real long-term battery probably isn't too much of a problem.

We also tested the JASJAM's ability to work on the Next G network with mixed results. If you're just looking for a quick data portal through to your e-mail and for Web access, then there's not too much wrong with how the JASJAM uses Next G, presuming you can stomach the rather painful excess data charges that Telstra's very fond of. Where the JASJAM will lose appeal on a personal, as opposed to enterprise level is that it's not capable (at the time of writing) of plugging into the value added services of the Next G platform -- most notably the mobile Foxtel offering. Tastes vary, but from what we've seen of mobile Foxtel, and given the add-on price it entails, we'd say you're not missing that much.

Topics: i-mate, jasjam, next g, pda-phone, qwerty, telstra, mate, phone, jam, mount

Comments (166)

  • Khan gave a review on 05/11/2009 00:18 Report abuse

    • Good: Good as a phone.
    • Bad: can not use as modem

    Pl help me out to use my imate jasjam as a modem by using usb cable

  • Ntin gave 10/10 on 21/10/2009 20:31 Report abuse

    • Good: Great list of features, Large, easy to use keyboard, good touchscreen, Appointments, messages displayed on home screen
    • Bad: Clunky, but that's fine with such an amazing phone.

    I thought this phone was brilliant, contrary to the beliefs of most people. The JasJam's keyboard is the best of any smartphone i've used. No software issues, unlike many other people, and the touchscreen was great. An excellent phone;

  • NEIL gave a review on 07/09/2009 12:20 Report abuse

    • Good: LOOKS SOPHISTICATED
    • Bad: A BIT BULKY

    I BOUGHT THIS PHONE 1YR AGO. NOT SURE IF IT IS A PRACTICAL PHONE. AM GOING BACK TO A NOKIA.

  • hanadi gave a review on 08/08/2009 12:54 Report abuse

    hey i really loved the phone but
    the problem is that i deleted whats on the menu (start)how can i get the menu back.
    please if anyone could help me

    contact me on iitz_handooshi_mwa@hotmail.com

    thankyou

  • Frank R gave a review on 07/05/2009 01:24 Report abuse

    • Good: Good all round suite of useful applications and functionality
    • Bad: Locks up and hangs frequently - very annoying, Fragile connection slot for headphones / charger, unreliable at reading the memory card, needs constant removal reinsertion to recognize folders.

    Migrated from the XDAO2 to the JasJAm almost 2 years ago and while I love the promoted functionality, I really hate the unreliable operation and constant need to reset the device to unfreeze it and get it working again.

  • craigqld gave a review on 04/05/2009 14:38 Report abuse

    • Good: great phone overall
    • Bad: bit bulky/heavy

    Did someone know the solution to the screen whiting out all the time? Mine has just started to do it after almost 2 years of perfect usage.

    Cheers

  • Ros gave a review on 22/04/2009 00:12 Report abuse

    Owned the JasJam for the past 1.5 years. I thought this phone was the best thing out, did everything I needed no prob.... until just in the last week and some of the complaints I've seen manifest- I get almost constant screen whiteouts (reset doesn't help), the buttons work now and then but mostly not (so I can't receive an incoming call during a screen whiteout) and the ring tone works when it feels like it. Over a few days it's degraded to a useless block on my desk. For a phone treated very well, I'd have expected that at the $1K+ it cost it would be more durable. About to try the repair circuit...

  • d. gave 10/10 on 15/03/2009 22:06 Report abuse

    My Mum didn't like this phone, to tricky for her, so she gave it to me and I loved it! I woldn't charge and always came up with a code i had to put in, within 2 minutes.

  • octdiamond gave 7/10 on 22/01/2009 15:21 Report abuse

    • Good: completely upgradeable when it comes to software
    • Bad: battery life is poor unless you go buy the extended batter, then the phone looks pregnant

    Stock standard wm5/6 rom is useless jump on over to xda developers and get a custom rom. makes the phone flawless

  • mazher gave 1/10 on 27/12/2008 22:29 Report abuse

    i bought it one month ago and i found it very bad. it hangs and need to restart daily.Think u have an important call and your mobile gets hang.

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