iRiver X20 (2GB)

By Ella Morton on 13 June 2007

It's not as pretty as the Clix 2, but the expandable memory and long features list mean it's not too shabby either.

Editor's rating:7.3 User rating:7.8
  • Good: Expandable memory • Can record voice, radio and line-in • Files can be transferred via MSC or MTP
  • Bad: Scrollwheel navigation could be smoother • Video compatibility issues • Speaker is quite tinny
  • Specs: Flash • 8GB • 320 x 240 pixels • Yes • See more specifications
  • RRP: AU$179.00

A year ago, SanDisk made a big song and dance about their e280 MP3 player, due to its then remarkable 8GB of flash memory, which combined with an expansion slot would give up to 10GB of song storage goodness.

Now everyone else is catching up, and companies like iRiver are releasing flash-based players with the same high capacity and expansion slot combo. The X20 is available in 2GB, 4GB and 8GB versions (AU$179, AU$219 and AU$299 respectively), and features a microSD slot for boosting your storage space.

Design
The X20 differs markedly in looks from iRiver's Clix player, and therein lies a tale. While overseas markets have recently been treated to the release of the Clix's successor -- the imaginatively named Clix 2 -- Australia will not see the follow-up to the sleek and simple player. According to a spokesperson from iRiver, the company had a choice whether to release the Clix 2 or the X20 locally, and the X20 was the pick. This is surprising to us given the warm reception the original Clix received, and reader feedback suggests we're not alone in wondering whether iRiver may have put its money behind the wrong horse. Just for context, the Clix 2 received an Editors' Choice award from our counterparts at CNET.com.

Unlike the Clix, which used a "D-click" navigation system involving pressing on the edges of the screen to move through menus, the X20 employs a run-of-the-mill scrollwheel. The wheel rotates mechanically and is festooned with a neon blue glow on its outer rim -- both characteristics of the Sansa e200 range. Designed to be rotated with the thumb, the wheel is a trifle small, and movement could be smoother.

If you're accustomed to the iPod method of scrollwheel navigation -- which uses the centre button to select menu items -- you'll need a bit of time to adjust to the X20 way of doing things. In most menu layers, the centre button (marked with play/pause) does select items, but sometimes it opens sub-menus instead.

The X20 has been designed to be held horizontally, with its 2.2-inch colour screen in landscape mode -- although you can switch to portrait mode via the Settings menu option. The display orientation can also be rotated 180 degrees to suit left-handed users. The play/pause, menu and power buttons appear upside down, but it's still a nifty trick for southpaws.

The back of the X20 has a battery cover that can be removed just like that of a mobile phone. The user-replaceable battery pops out easily, which should please anyone who attempted the intricate and warranty-voiding operation of trying to extract inbuilt power cells.

Features
One of the X20's great strengths is its compatibility with multiple operating systems and user habits. Files can be transferred to the player via simple drag-and-drop within Windows Explorer or OS X's Finder, or with the aid of media management software such as Windows Media Player or the bundled iRiver Plus 3. Within the player, files can be accessed by type via the Photo, Video and Music menu options, or via a file browser, where you can view your stuff in a tree structure of folders.

The X20 scores a hat-trick as far as recording is concerned -- it can capture audio from the FM radio, tiny microphone or via the line-in socket.

Photos (JPG format) and videos will display nicely on the TFT screen. If you plan to watch video content, you'll need to get acquainted with iRiver's Plus 3 software, which should convert your clips to X20-friendly format (AVI; 320 by 240 pixels; XviD). Be ready to make a cup of tea or six during the conversion process if your clips are long -- it took us around half an hour per file.

Performance
After some initial adjustments, we came to appreciate the X20's graphic-driven menu, especially the "Now Playing" option, which takes you directly to the file that's in use.

We found ourselves wishing that photos could be viewed using thumbnails rather than by filename, as "IMG_1138.jpg" doesn't always jog the old memory. If you plan to transfer a hefty amount of pics, it's worth naming your files according to their content, and perhaps placing numbers at the front -- photos are organised alphabetically. You'll also want to downsize them, as larger files can take a few seconds to load.

A word on video files: make sure they're in the right format before transferring them to the X20. Any vids that lack the correct specs will not only refuse to play -- they cause the player to seize up and become unresponsive. After attempts to play an AVI file gave us a "File not supported" message, the screen froze and we had to remove and replace the battery to get things going again.

We found the speaker quite soft and tinny -- a neighbouring CNETter asked "Is that a MIDI file?" after we played an MP3 out loud. Plugging in the earbuds improves matters significantly, with volume increasing to eardrum-bursting levels at the top end of the dial.

Despite some compatibility and conversion issues with video -- and a scrollwheel that can't compete with D-click nor the Apple version in terms of smooth navigation -- we were pretty happy with the X20. It's a nicely sized device, the display looks good, and there are enough features and customisation options to satisfy most. We still pine for the Clix 2, and the X20 doesn't quite measure up, but it's an acceptable substitute.

Topics: iriver, mp3, x20, clix, menu, file, scrollwheel, player, play

Comments (20)

  • CJE gave 9/10 on 03/08/2009 17:15 Report abuse

    • Good: Big LCD Screen - Excellent Sound Quality - Easy To Recharge - Plays Videos In High Quality - Voice Recording - Line In Recording - Good Menu - Easy To Put Songs On - FM Radio
    • Bad: Sound Goes Bad After A While Then Go's Good Again - Searching Music With The Scrolling Wheel Go's A Little Strange Sometimes

    Best Idea Is Not To Use Earphones For This iriver X20, its best to use headphones cause the sound quality is better & the wires will not brake.
    i got a 40GB iriver X20 for $200 at harvey normen that was a good deal.
    For people who get sick & tierd of putting songs on your ipod from your itunes, get the iriver X20 cause all you do is right clikc on the song, go to "send To" then click on "ďriver X20" then there you go
    SO SIMPLE!

  • Peter gave 10/10 on 03/08/2009 13:27 Report abuse

    • Good: Unlike its competitors it records FM perfectly
    • Bad: A little hard to navigate at first.

    I wanted a MP3 player, to record lectures I could listen to later. After purchasing 2 other brands I found that both would record FM but both would have a constant zap zap like static noise. The iriver on the other hand records lectures, as with all FM signals perfectly, and I can replay, or burn them to a CD with perfect clarity. So as it does what I wanted it to do, and perfectly, it has my thumbs up.

  • cjschrissouth gave a review on 28/04/2009 12:38 Report abuse

    • Good: Looks good, cheap, good (yet small) screen. Pretty good battery life.
    • Bad: Sound quality isn't very bassy (which i like), doesnt support some important video formats.

    I love it, although I miss the ability to download videos made for my device.

  • anonymous - i can spell it too! gave 6/10 on 23/01/2009 10:06 Report abuse

    • Good: Has a speaker
      Video compatibilities
    • Bad: Speaker is horrible
      Scrolling is annoying

    I got this about a year and a half ago and seeing that i had never bought and mp3 player before i thought it was great but recently i bought and ipod nano 3rd gen for about the same prie and i was stunned at how bad it made the x20 look

  • garciaj gave 6/10 on 02/07/2008 21:48 Report abuse

    • Good: Superb sound
      Large and expandable memory
      Support fo many file formats
      Recording functions
      FM radio
      Speakers for playback of voice memos
      Replaceable battery
      Half the price of Ipod nano and has more features
    • Bad: poor software
      poor playlist management features
      scroll wheel implementation is poor and cumbersome

    I own a Iriver T10, an Ipod Mini, and now I bought an Iriver X20. The specs on the X20 are great... Replaceable battery, video playback, radio line in and VOICE recording (this is what the 'tiny' speakers are for folks! - voice playback). But the player is let down by its cumbersome navigation, rather poor software and rather poor playlist and tag based file management. These are great in the IPods and good in the T10 - but I am affraid that they very poor in the X20 - The scroll wheel does not work well at all and can be frustrating.

    I expected that the software would be similar to the T10... but its not. Its a pity, the X20 has so many nice things going for it.

  • Mick gave 2/10 on 29/12/2007 03:43 Report abuse

    • Good: Vorbis (ogg) support
      Replaceable battery
    • Bad: Buggy software causing the player to become nothing more than a paperweight.

    It looks and feels good until it decides to start freezing up on initialisation over and over again. All I did was load some ogg files on the player and killed it. I heard it was id3 tags that can cause this, so I had the player replaced, cleaned my id3 tags and tried again, still no avail.

    It has the potential to be a great player, but the software is buggy and needs an urgent update (yet hasn't seen one since april 07).

  • Hollt 15 gave 9/10 on 10/12/2007 23:28 Report abuse

    • Good: Price is excellent,
      Easy to transfer music,
      Has radio,
      Great with playing videos,
      Great size screen,
      Speakers!,
    • Bad: Screen smudged very easily!,
      Takes FOREVER to scroll through all my music, Don't have as many artists so no where near as bad,
      Can only convert videos with actualy program and that takes forever but minimizes the size because it only goes on a small screen so you can fit lots,
      Still can't figure out how to make a playlist,

    Great Device!

  • dumplin gave 5/10 on 19/11/2007 20:42 Report abuse

    • Good: price is good for features provided
      easy to use
      FM radio and recording ability
    • Bad: couldn't handle podcasts consistantly
      worked sometimes

    I bought mine primarily for ABC podcasts> In 6 weeks I had 3 replacements due to the screen freezing up on "Build Library".Eventually after those who look after warrantys tried to duplicate my problem and found the screen does freeze for no apparent reason they organised a refund for me.I had no problem with music downloads just podcasts.

  • tafe gave 8/10 on 19/11/2007 16:56 Report abuse

    • Good: good size,great quality sound
    • Bad: no playlist, thats a scam

    cant make playlists and thats why im taking mine back

  • ECJ gave 9/10 on 22/09/2007 21:51 Report abuse

    Just wanted to add to my previous comment. Transferring video files is indeed slow but that is when you use the iRiver Plus 3 software. I believe this is because of the way it transcodes video files to make it 'compatible' with the player. I think this software needs a lot of improvement. A simple workaround would be to use a different transcoder and then transfer the files thru drag and drop. But in fairness to this software, transferring other files is ok.

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