LG KF390

By Joseph Hanlon on 27 August 2008

Take out the Next G reception and you end up with a low quality handset at a mid-range price point. Still, it's great to see another Blue Tick phone for our friends in the bush to consider.

Editor's rating:5.7 User rating:4.6
  • Good: Sleek, glossy design • Next G capable with Blue Tick • Good Web browsing • Touch sensitive keys add flare...
  • Bad: ...but are too easy to press by mistake • Low quality display • Bad for mobile TV • Too expensive for what you get
  • Specs: Slider • Bluetooth, Next G, HSDPA • 50 MB • Numerical keypad • See more specifications
  • RRP: AU$559.00
  • Available plans: 1 plans available starting from $20 to $20

Design
From a distance the LG KF390 holds itself with a quiet pride. Its glossy black finish and the almost complete absence of mechanical face keys gives it the appearance of a miniature obsidian monolith, like the one the monkeys discover at the beginning of 2001: A Space Odyssey. As with many phones from LG (and Samsung for that matter) the illusion is broken when viewed up close, revealing the KF390 as a fairly unremarkable plastic handset, with one exception.

As with other recent low-end LG handsets, the KF390 offers a few cheap thrills to distract from the otherwise pedestrian design. These come in the form of touch-sensitive menu selection keys located around the centre navigation button and activated when the slider is pushed open. On our test unit (as it will be for all Next G handsets) the left and right selection keys are dedicated to Telstra services, with the buttons below these activating the music player and the task manager. These touch-sensitive keys are a nice touch but were consistently getting in the way as we found ourselves constantly miss-striking them, particularly when using the navigation button.

Above these keys the KF390 features a 2-inch screen with a 220x176-pixel resolution. This is a lower res display than we normally see on mobiles — most recent release phones included QVGA displays (240x320) — and it is obvious when you navigate the menus, with its jagged edged graphics, or when you watch streaming video like mobile Foxtel TV. On top of this we found the viewing angle for this display to be terrible. If you turn the phone on its side to view video in landscape mode the picture fades to a negative image on very slight angles off-centre, making it hard to concentrate on the image.

Features
The big drawcard for the LG KF390 is Telstra's blue tick seal of approval. This indicates that Telstra has tested the handset in remote areas covered by its Next G network and has determined that it provides superior reception to the majority of Next G capable handsets in its range. The KF390 becomes the eighth handset to have been given the blue tick, so it joins quite an exclusive club.

Aside from this improved reception, the KF390 is decidedly light-on in the features department, especially for a phone at this price point. The KF390 will take photos and video with its 2-megapixel camera and browse the Web at a theoretical maximum of 7.2Mbps on the Next G network, plus fulfil its basic roles as phone and messaging device, but it is important to consider that the KF390 is not a smartphone, unlike Nokia's E66 which can be picked up for about AU$100 more (but not available on the Next G network).

The KF390 also features a front-facing VGA resolution camera for video calling and expandable memory up to 8GB via its microSD memory card reader conveniently located on the left-hand side of the phone, which is handy if you plan to have the KF390 pull double duty as your MP3 music player.

Performance
We wish we could take the KF390 deep into the outback to test Telstra's claims of superior reception. As it stands we'll wait patiently for feedback from our readers in this regions as to whether they experience clear call quality. From deep within the concrete jungle we had no major complaints with making calls with the KF390. We would prefer the speaker to be a bit louder and slightly less muffled, but overall, it does a good job.

Data speeds to the handset have been excellent, and combined with the basic but well-performing pre-installed Web browser, we enjoyed a pleasant online experience. Testing Telstra's Next G services has also been good, although the problems with the low quality display mentioned above have ruined our experience of watching streaming media on the KF390.

While it probably won't be the selling point for those interested in the KF390, the 2-megapixel camera is a decent performer for a camera without a flash or auto-focus. We took to the Sydney streets on a sunny afternoon and took some colourful photos of the colourful characters about town and were impressed with the results, even if the brighter elements of the images tended to blow out and if it was very difficult to take photos with sharp focus.

Overall
If you disregard the 7.2Mbps HSDPA, the LG KF390 strikes us as a prepaid model phone with its otherwise basic features set. The excellent Web browsing does lift the KF390 out of this category a bit, but its poor display kills this particular feature in equal measure, ruining the mobile TV experience and lumping it back in with the likes of cheaper phones. For the asking price of AU$559 we think LG, and Telstra, are asking too much.

Find the best LG KF390 plans available.

Topics: telstra, mobile phone, lg, kf390, handset, phone, reception, key, camera, navigation button

Comments (10)

  • Hahahaha gave 9/10 on 16/09/2009 18:50 Report abuse

    • Good: Great design, Good keypad, High MP camera
    • Bad: Fingerprint and Scratch magnet

    A great phone and i'd recommend to anyone!

  • dsad gave a review on 29/08/2009 15:09 Report abuse

    • Good: internet browsing, looks decent
    • Bad: those pesky touch screens, slow upload rate

    Bad value, DO NOT BUY

  • JollyUnhappy gave a review on 06/07/2009 18:08 Report abuse

    Like Nick and Chris my girlfriends nav button has done the same after just 2 weeks. Typical of Telstra they have claimed physical damage NOT covered by warranty.

  • franz gave a review on 06/07/2009 12:06 Report abuse

    • Bad: its expensive and you get nothing out of it, no reception

    i live out in the bush and i still hardly get any signal my father came to visit and he has an ordinary telstra phone not being blue tick and gets thee same reception it works better than vodafone in the bush and thats it its NOT a bush phone even tho it says bluetick

  • woody gave a review on 02/07/2009 08:42 Report abuse

    • Good: large inside screen
    • Bad: buttons don't work

    Like my last LG phone, the buttons on this have started to have a mind of their own. They randomly either don't work at all, or start performing functions not assigned to them, including starting up features as if possessed. I had my last LG replaced 4 times in just a month and a half, and am very disappointed that this 'step up' LG is doing the same thing after just 3 months. good grief.

  • Dez gave 1/10 on 30/05/2009 20:08 Report abuse

    • Good: Small. rural reception good
    • Bad: Touch keys are terrible. No profile settings. Call volume low and muffled

    This phone was Telstra's replacement for my awfully unreliable TU 550 but after having this phone for 72hrs the TU's standard functionality wasn't that bad.
    The KF 390 has no profile settings, so useless for attending meetings unless you have 30mins to navigate the counter intuitive menu to switch it to vibrate.
    Screen locks on and shortens battery life.
    Touch buttons are terrible and are easily hit by mistake. Also kind of convenient that the top touch buttons link to foxtel and telstra by default and are non-programmable.
    All in all a very cheap and nasty phone, don't waste you money. I agree with Chris and still prefer Nokias

  • Bob gave 7/10 on 16/04/2009 13:49 Report abuse

    • Good: It worked well where no other phone worked.
    • Bad: none

    Very Impressive !!!
    I was in the Innes National Park with about 20 others and I had the only phone that worked. I doesn't matter how good your phone is if you can't get reception.

  • Em gave a review on 13/04/2009 11:34 Report abuse

    • Good: good looking phone, and small
    • Bad: touch screen doenst always work, nav botton fell off, phone switches off by its self and only had phone 3 months...

    NOT IMPRESSED!!!

  • Nic gave 1/10 on 21/01/2009 22:59 Report abuse

    • Good: small, easy to use
    • Bad: touch keys
      button falls off

    Nav button fell off mine first day, replaced with another one, had this one for 10 days and you guessed it, button fell off.

  • chris gave 5/10 on 25/12/2008 23:28 Report abuse

    • Good: looks good. small and easy to use. good camera.
    • Bad: hate touch keys,
      cant seem to get it to work as a modem for my laptop nor does the lg software connects properly.
      would prefer nokias still.
      questionable blue tick but i guess i would need another blue tick to compare. no antenna available either to extend range.

    needed a blue tick phone. agree with your comments and found that it was not that much better in the bush for reception compared to vodaphone network, also the nav button fell off in the first week! telstra tried to say it was my fault and after much argueing managed to get the phone replaced!
    wish i had read your review before purchase

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