Logitech Harmony Touch

We go hands on for a quick look at the latest Logitech universal remote, the AU$250 Harmony Touch.

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In a technology landscape filled with flat smartphones and tablets, universal remotes are one of the last types of gadgets that are decked out with a full suite of old-fashioned hard buttons. Or, at least, they were.

The new Logitech Harmony Touch remote aims to bridge the gap between old-fashioned clickers brimming with buttons and the new wave of button-less tablets and smartphones — or, at least, split the difference between the two. The accessory maker's newest high-end remote sports a 2.4-inch colour touchscreen, flanked by fewer buttons than found on most previous Harmony remotes (but far more than you'll find on a tablet or phone). The AU$250 remote features the same web-based programming and activity-based controls (such as "Watch TV") that have made Harmony remotes so popular, but the focus is clearly on the touchscreen, which takes up about a third of the length of the remote.

The touchscreen can be used to select activities and devices, and to access functions that don't have a dedicated button on the remote. You can also program the screen to respond to customised gestures, such as simply swiping up or down to control volume.

The most useful function of the touchscreen may be the ability to directly select channels via icons, rather than having to sift through your DVR's onscreen guide. Clicking the Favourites star on the remote brings up your list of favourite channels (up to 50) and you can add, edit and re-order your favourites right on the remote.

The ability to make tweaks to the Harmony Touch's setup without using a computer is a feature exclusive to the Touch. While that may seem like a minor feature, the process of making minor changes on current Harmony remotes is a tedious process, especially with the sluggish MyHarmony website. You can edit activities, change button mapping and change "delay" speeds, although certain tasks, such as adding a new device, still require syncing with a computer.

The Harmony Touch also features a built-in rechargeable battery, along with a charging cradle. A Logitech representative quoted an approximately week-long battery life for light TV watchers, but closer to two or three days for heavy TV watchers. The relatively brief battery life is likely due to the power-hungry touchscreen; for comparison, my Harmony 600 seems to go around six months on standard AA rechargeable batteries.

Early hands-on impressions

I've had limited hands-on time with the Harmony Touch, but I'm not in love with it out of the box. Heavily used video transport buttons (play, pause, fast-forward) have been moved from their centralised position to the very top of the remote, not to mention the fact that 30-second skip and "jump-back" buttons are nowhere to be found. While it's possible to program those functions into the touchscreen, you'll lose some of the ability to navigate by feel, without looking at the remote.

And, in general, the benefits of the touchscreen don't immediately seem worth the extra cost, loss of ergonomics and limited battery life when compared with previous Harmony remotes. Also, AU$250 seems like an awful lot for a universal remote, especially compared with full-fledged tablets, like the Nexus 7. However, Harmony remotes often prove their worth the more you live with them, so I'll need more time with the Touch before rendering a verdict.

Other Harmony details

The Touch, it appears, will now be the centrepiece of a stripped-down Harmony line. The excellent Harmony 650 (a great deal at just AU$55) becomes the new "entry-level" model, while the RF-capable Harmony 900 and Harmony 1100 remain step-up options. Logitech indicated that there are currently no plans to offer an RF version of the Harmony Touch (though, that could always change in the future), and the Touch won't work with the existing RF accessories that Logitech sells.

One bit of good news that applies to all current and future Harmony remote owners: your MyHarmony account can now support multiple remotes, as well as import settings from an existing Harmony remote. No more "one email address per remote".

The Logitech Harmony Touch will be available and ready to ship from Logitech.com today, and will be hitting store shelves over the next few weeks. CNET will have a full and rated review soon.

Via CNET.com

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"Delivers the goods"

cmastoro posted a review   

The Good:Easy setup

The Bad:Playback control positioning

i'm still getting used to a remote with fewer physical buttons and more reliance on the touch screen (my previous remote was the Sony RM-AV3100 which also had configurable touch buttons but effectively turned them into hard buttons).

Setting up the Harmony Touch was dead easy though it's functional success will very much depend on you providing accurate information about your AV config during the setup phase - know your own system! Having to use the Harmony website to configure the remote is a little painful and I've had to reinstall software on one occasion.

On the whole, the remote does what it's supposed to and has some clever programming, particularly evident when switching 'activities' where the remote only powers off devices that are not being used and changes settings on commonly used devices such as your receiver.

Battery life is not the best so cradling the remote overnight every 3-4 days is required. Positioning of the playback controls above the touch screen near the top of the remote will take some getting used to. I'm now ironing out some timing glitches by making use of the ability to configure command delays into devices and activities and I fully expect to be able to sort these out.

All in all a satisfying consumer experience.

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