Maxtor OneTouch II (300GB)

By Brian Nadel, CNET.com on 19 November 2004

Maxtor's OneTouch II external hard drive makes a good thing even better, with 250GB to 300GB's worth of one-button backups, but be warned: it eliminates any excuses for not backing up a computer.

User rating:6.6
  • Good: Quick setup • Large storage capacity • One-button backup • Quiet and cool • Mac compatible • Good backup software
  • Bad: Big enclosure • Heavy
  • Specs: 250 GB • Firewire 400, USB 2 • External hard drive • See more specifications
  • RRP: AU$499.00
Maxtor's OneTouch II external hard drive picks up where the original OneTouch leaves off, offering larger capacities, higher performance, and added security to protect your most precious digital secrets. Unfortunately, the OneTouch II still suffers from an overly large enclosure that is sure to dominate any desk it sits on, and it doesn't support Linux computers. Still, if you have a lot of digital files to stash, it's one of the easiest and most reliable places to put them.

The latest OneTouch II is built around Maxtor's 3.5-inch DiamondMax 10 drive, which includes 16MB of hardware cache, spins at 7,200rpm, and holds 300GB of data. That's enough space for everything from 21 hours of video to a quarter million photos to an amazing 5,000 hours of MP3 audio. If the 300GB drive's price tag is too much (AU$549), there's a less expensive 250GB version (AU$499). Both drives can work with recent Windows releases as well as Macintosh OS 9.1 or newer systems, but, unfortunately, not Linux computers.

With USB 2.0 and FireWire connectors, the OneTouch II can theoretically move data at a peak throughput of up to 480Mbps and 400Mbps, respectively. In addition to the drive, the box includes an AC adapter, a CD with installation and backup software, a setup booklet, a stand, and cables for both interfaces. The booklet shows exactly what to do, and the 68-page electronic manual has an excellent troubleshooting section. While the OneTouch II is just as bulky and looks very much like the original OneTouch drive, it has vented aluminum trim for cooling, and the blue-lighted backup button is recessed. The OneTouch II is bigger and much heavier than Ximeta's NetDisk, although the included stand lets you sit it on its narrow side, freeing up more desk space.

Setting up the drive takes just a couple of minutes when you follow the CD's installation routine, and the drive automatically takes the next available drive letter. The best part is that OneTouch II continues to include Dantz's Retrospect Express HD software. Just tap the blue button, and the computer copies its files to the drive. Out of the box, the OneTouch II is scheduled to back up your system regularly, but you can reschedule automatic backups and change the files you want copied by using the improved OneTouch II interface.

The OneTouch II now comes with DriveLock security, a utility that adds password protection for access to the drive, although it doesn't encrypt data. Unfortunately, if you forget your password and can't supply the correct answers to the software prompts, you'll be locked out of the drive. For Apple aficionados, OneTouch II can make a fully bootable copy of a Mac system.

Over the course of two weeks, we gave the 300GB Maxtor OneTouch II a hard workout by transferring files, playing music and videos, and performing nightly backups. Throughout, the drive remained quiet and never got more than warm. It comes with FAT32 formatting, which we changed to NTFS, yielding 279GB of usable data space. Using the USB interface, it can read and write at 89.1Mbps and 135.6Mbps, respectively, although the FireWire interface slows down data writing to 131.4Mbps while raising its read speed to 104.3Mbps. All in all, it's a little faster than its older brother, and it performed a full backup of our test system in just more than an hour, half the time of the original OneTouch unit.

With a one-year warranty, the OneTouch II comes with coverage that is similar to that of external drives from competitors such as Iogear and Western Digital. Although Maxtor supports the drive for as long as you own it, you'll need to contact Dantz for help with the drive's backup software. Maxtor's Web site is a cornucopia of help, from the latest drivers and manuals to FAQs and excellent troubleshooting resources to a thorough and well-staffed online forum.

Topics: storage, external, maxtor, 300gb, 250gb, drive, ii, hard, backup, disk, onetouch

Comments (18)

  • Lumen gave 9/10 on 12/04/2009 08:55 Report abuse

    • Good: I'm witty... at best
    • Bad: I'm not funny

    *They will keep it alive years longer. Also called "proper use." Remember it is a Hard Drive, not a hammer, golf ball, or fry-pan, use it as such and it becomes a Frizzed-by

  • Lumen - Good Review, Tips & Rememberz gave a review on 12/04/2009 08:47 Report abuse

    • Good: I've had mine for 5 years now, no problems. I use every day.
    • Bad: While I like the Bullet proof look & security that comes with, I question the ability to cool. i find mine spazes if I run it for a few days in a row without down time.

    For you "Too heavy" people, its METAL, you get what you pay for. Go back to Drop = Brokez plastic notebooks.

    For "lost & no found" use GDB.exe (Get Data Back) for all your unformated drive load error needs. (Was my own fault and I knew it.)

    For "Total Brokz" Save the drive. "Take to a pro, to save the info."

    There are common logic laws that go with computer use that are unknown vast # users. They will Defragdment, place drive in proper position, Do not feed after midnight.. Er I mean don't get it wet, keep cool, do not move while in use, Read manual, plug in, bal bla blab bla, please remember and obey them.

    Now my problem is I lost my power cord and can't find any information to get a correct replacement. Little help?

  • cmtrjp gave 1/10 on 20/06/2008 07:13 Report abuse

    • Bad: If you trust your data to this external hard drive you are looking for a big problem. Check he web and go for something else.

    I am really not happy with this external hard drive. Initially it worked well and I backed up two laptops filled with digital photos and my husbands Ipod collection. Right now the Maxtor is not showing up in either of our laptops and there is no solution on the Maxtor site. Absolute waste of money...

  • El Draco gave 2/10 on 09/10/2007 16:09 Report abuse

    • Good: Pretty to look at
    • Bad: Hopeless with VISTA. NO DRIVERS and a lot of people rreally pissed off.

    Bloody thing wont work under vista and you can't get rid of the damn software once its installed and you discover you can't even see the drive

  • Yammii gave 5/10 on 05/03/2007 05:51 Report abuse

    I've had this drive for over a year and all has been good until I decided to upgrade to Vista... After upgrading to Vista and installing the drivers, the hard disk only worked once... I went to their website to see if there were any vista Drivers, I didn't find any... this is very frustrating...

  • Cat gave 2/10 on 22/02/2007 21:11 Report abuse

    • Good: None

    Well my Maxtor 300 gig has failed and taken with it all my data. Luckily for me it is two days inside the warranty period. This is the second Maxtor external that has failed on me. No way will I buy another one

  • very unhappy gave 2/10 on 26/01/2007 09:17 Report abuse

    Maxtor one touch SUX!! This is our second unit to die in less than a year. We should have learned when the first unit died after 13 months.l...just out of warranty of course. We stupidly bought another and this morning we have suffered the same fate. Thanks Maxtor for supplying us with around $900 worth of scrap metal in the past two years.

  • songbookz gave 2/10 on 13/12/2006 09:53 Report abuse

    Failed and lost 300g of data - next time I'll buy another company's product.

  • clwinston gave 2/10 on 06/08/2006 21:20 Report abuse

    INSTANT FAILURE

    Failed without warning after 14 mos. Too bad 12 mo warranty. 300 GB is alot of stuff to loose, better buy two to backup your backup.

  • davidlucantonio gave 3.5/10 on 08/06/2006 01:14 Report abuse

    • Good: - Nice attractive casing
      - Easy button to access HDD
    • Bad: - Maxtor is known for their harddrives to fail ALL the time...and it's true...it happened to me. I had a HDD and it broke, luckily all the data I had on the drive was still on my original drive...because all that data that was on my new Maxtor drive was LOST forever. BAD. Now whenever I put something on it...I always worry that the drive will stuff up. But it hasnt happened since Maxtor replaced my drive with a new one.

    First HDD Failed - Second is working

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