LG TU500

By Alex Kidman on 16/04/2007

More LG reviews , RRP: AU$619.00

The good:

  • Decent talk time
  • Solid construction
  • Loud speakers
  • Next G capable

The bad:

  • Low internal memory
  • Doesn't meet claimed standby battery life
  • Subjectively ugly

The bottomline:

The TU500 isn't going to win any fashion awards, but underneath its pedestrian skin lurks a highly capable Next G phone.

Buying choices:

Editors' rating:

7.8/10

Users' rating:

5.2/10
Design
LG's TU500 is a rugged looking little beast of a mobile phone, and an interesting counterpoint to the LG Chocolate U830. Where the U830 is all sleek style and shiny piano black casings, the TU500 is solid lines, physical buttons and a stark (some might say ugly, but that's highly subjective) shiny steel-like inlaid keypad.  Measuring in at 96.5 by 49.6 by 19.3mm and with a carrying weight of 104 grams, the TU500 isn't the lightest or slimmest of phones -- but on the other hand, it's not a brick, either. A single rotating 1.3 megapixel camera sits above the TFT screen. The keypad is essentially unremarkable, save for the external music controls on the face of this flip-top phone; like the U830, the TU500 has simple playback controls, but they're actual buttons as opposed to touch panels in the TU500's case.

Features
The TU500 is an HSDPA phone designed for use on Telstra's Next G network -- the inlaid Telstra symbol on our test sample was rather a dead giveaway of this. The internal display is a 176x220, 262,000 colour TFT, while the external 96x96 pixel display is a 65K colour TFT.

For a phone with supposed multimedia functionality as a key selling point, the TU500 comes with a surprisingly low store of internal memory; only 14MB on board, and only 7.8MB of that is actually available for user storage. The TU500 supports microSD memory, and realistically you've got to include the price of a decent sized microSD card into the TU500's asking price to make it a useful phone in any way -- or hector your phone vendor into bundling one in with the phone.

The camera on the TU500 is a functional but unexciting 1.3-megapixel model. Rather like the plain styling of the phone body, this is entirely suitable for simple shots and video messaging, but not that good for precise photography, and arguably a bit behind the times for a high-end mobile phone.

Performance
While the comparison with the LG U830 seems the most apt -- they're both out of the same design factories and share some very marked similarities -- we were surprised to note that while the TU500 is definitely the ugly duckling of this particular phone family, in actual physical use it fairly shines compared to the often-fiddly U830. The front-mounted multimedia playback buttons are a good example of this. Both phones require multiple presses to activate playback, but the physical buttons on the TU500 are far more responsive and easier to use than the U830.

LG also makes some note of the TU500's speakers and their virtual surround sound feature. Like most virtual surround sound, the actual effect can sound a bit on the hollow side, but it's certainly loud. Thankfully, the TU500 supports A2DP Bluetooth stereo headphones, so you don't need to annoy your fellow passengers. Remember -- a little courtesy goes a long way.

LG rates the TU500 as being capable of up to three hours talk time and 250 hours standby time. In our tests, we found that it fell short of the 250 hours standby -0- we had to recharge after around five days of virtually no use, roughly half the stated battery life. Talk time figures fared more evenly, with the phone requiring a recharge roughly every 2.5 days under moderate usage patterns.


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muzz
09/10/2008, 02:11 AM

rating
3
/10

i bought this phone coz of the "blue tick" it has 4 rural coverage and so far am not 2 impressed, the common memory always runs out (even though i have an SD card in it), the battery level drops unexpectedly, the SD card won't come out and the phone can't hold many texts in the inbox and the costomer service isn't too flash either. NOT HAPPY TELSTRA!!!!!!!!!!!!!!

Pros: -better rural reception than other phones on other 3G networks

Cons: -pretty much everything else

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yermem
08/10/2008, 01:36 PM

rating
10
/10

this is awesome !

Pros: Everthing

Cons: nothing

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LGTU500!!
18/09/2008, 10:30 PM

rating
8
/10

i've had this fone for a month, this fone is for you if you just want a fone that calls txt and plays a bit of music if you want more than that i dont recommend this fone for you

Pros: Music player, camera, keys, everything i want!

Cons: low memory, vibration bit to noisy!

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Mjayne
14/09/2008, 12:15 AM

rating
1
/10

I got this tu550 piece of junk to go rural. To hook up to the lap top and use as an internet connection. Now im in the middle of nowhere with a piece of junk that is not compatable with vista. Phone shop dont care and neither does lg. Basically got told stiff **** by both parties.

Pros: Isnt anything good about this fone

Cons: The whole fone is crap. Memory is crap. My old nokia used to hold over 700 texts along with pics,music and other stuff. this shits itself at 70 and cant transfer to computer as its not compatable with vista as i was told it was. the only ones who think lifes good are lg whos customer service consists basically of ha ha sucked in.

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hermin
03/09/2008, 08:08 PM

rating
1
/10

i have had this phone is terrible

Pros: good sound

Cons: everything else is bad

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kenney
26/08/2008, 07:09 PM

rating
4
/10

my lg is sooooooooooo weak i mean i droped it the other day and it snaped!!

Pros: its very sllllooooowwww

Cons: it has almost usless memory. dats y i bort a micro sd{ witch is also crap}

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Bretto
18/08/2008, 09:04 AM

rating
3
/10

I have a TU 550 for work and a Motorola RAZR V6 for personal use. Sadly the TU550 just doesn't impress me. In the hand, the TU550 feels cheap compared to the RAZR and it doesn't end there...the reception is poor and the vibrate function is so rough and noisy it is embarrasing when it goes off in your pocket....the whole room knows about it, not discrete at all...

Pros: relatively lightweight

Cons: poor reception, poor battery life, vibrate function is very noisy

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Eminoons
13/08/2008, 05:11 PM

rating
9
/10

Great phone easy to use. love it. Simple but effective

Pros: Great speakers fun, love the service

Cons: can't find the software to manger this phone!! can anyone help!!!

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TU500noway
29/07/2008, 02:56 PM

rating
2
/10

Bad reception on car kit and in the country. Drops out continuously. Telstra have free swapped out all of our company work phones and car kits because they are unusuable. NOT recommended.

Pros: Easy to use and rugged

Cons: Bad reception in the country. Telstra blue tick does not work with this phone.

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Pen
24/07/2008, 01:34 PM

rating
9
/10

This is the best phone I have ever owned. I work in remote areas and the city and it rarely drops out. I also have an external aerial which I can pop on in really remote areas and I rarely get a spot with no reception.

Pros: Indestructable - have dropped it many times
Good call quality in the bush

Cons: A bit bulky but I can live with that.

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