Motorola EM330

By Irene Mickaiel on 23 December 2008

The EM330 does most things well, but nothing that stands out in this ever-increasing market of music playing phones. For each positive aspect to the EM330, it has its negatives. However, for just AU$99 it's a great deal for teenagers or adults that just want a simple phone that can play their MP3s.

Editor's rating:7.0 User rating:4.5
  • Good: Affordability • Simple design • Touch-sensitive display • 3.5mm headphone jack
  • Bad: Average sound quality • Interface can be slow in some areas • Awkward placement of headphone port
  • Specs: Flip • Bluetooth • 30 MB • Numerical keypad • See more specifications
  • RRP: AU$99.00

Design
What has a touch-sensitive external display for music playback? That is, besides Sony Ericsson's W380i. OK, let's try that again: what is (at the time of writing) AU$200 cheaper than the W380i (though slightly less fashionable looking)? The Motorola EM330. This small and unassuming clamshell mobile phone has an external display with touch-sensitive screen, and is framed by a brushed metal aluminium casing.

Along the left side of the EM330 are two clear plastic buttons for the volume and a smart key function. Just below these, hidden under a rubber flap, is the mini-USB port for charging and connecting to the PC. On the opposite side is the 3.5mm headphone port, which is great should you want to use your own stereo headset, but unfortunately due to the placement of this jack it makes it a little awkward to put the phone in your pocket while you're listening to music.

Inside the EM330 is your standard keypad — in almost all black. The keys are large enough for big stubby fingers and are to easy find without looking at the keypad. The five-way navigation keys have music playback controls and just beside them is a prominent red button for quick access to your music library.

Features
Motorola's supplied headphones are of decent quality and also enable hands-free phone operation, which is nice to have ... if the button on the headset to answer calls wasn't so slow to respond.

The EM330 has an internal memory of 30MB with an option to expand to 2GB with a microSD card. Unfortunately to insert a memory card, you have to remove the back cover.

The phone's target market is the music crowd, and so is able to play most music formats (eAAC+/MP3/MPEG-4/H.264/3GP/WAV/AAC/AMR/XMF/AAC+/H.263/MIDI). With drag and drop capability, it doesn't take long to transfer music files to the EM330, so you'll be bopping to your music in no time.

There is also the customary 1.3-megapixel camera which most phones wouldn't dare neglect to include.

One great feature of the EM330 is its ability to record FM radio in mono, which you can then use for a ringtone. We wouldn't recommend using the recordings for anything else because the quality is pretty poor.

Performance
The music shortcut button on the phone's keypad was helpful in getting us to the music quickly. Another great feature about the EM330 is that you're able to access your music without having to flip open the phone. The smart key on the side of the phone gives you quick access to your music which activates the touch-sensitive keys on the external display.

Once you've activated the external display, the play/pause, fast forward and rewind keys appear on the faceplate just above the Motorola logo. On occasion we had to press down hard for the phone to acknowledge that we were touching the indicated area, but at other times it accepted our light taps. This may in part be due to the slow reaction time and our impatience at the slightest hint of a sluggish interface.

There are seven equaliser settings to choose from, but we found the best listening experience to be in Flat mode. The other settings sounded gimmicky and didn't make the sound any better. However, there is a manual equaliser setting where you can choose to increase the bass levels by up to nine decibels.

Sound quality in Flat mode came out clear with no noticeable distortion, but it was a little lacking in bass. The highest volume can be deafeningly loud so you'll be able to hear your music over most environmental hubbub (though, of course, we don't recommend turning music up to ear-splitting levels).

Phone calls came through clear enough with only a slight echo, but this was barely noticeable. When we put the caller on speakerphone, we came through loud and clear when the phone was held about half a metre away from our face, any further and our voice became hard to hear. We had no problem at all hearing the party at the other end.

Battery life with constant music playing and the occasional calls lasted for almost 10 hours which is two hours longer than Motorola's estimated time. On standby, however, it lasted approximately 335 hours (around two weeks), which is well short of the quoted time of 465 hours.

The EM330 does most things well, but nothing that stands out in the rapidly growing market of music-playing phones. For each positive aspect to the EM330, it has its negatives. However, for just AU$99 it's a great deal for teenagers or adults that just want a simple phone that can play their MP3s.

Topics: em330, motorola, mobile, mobile phone, phone, clamshell, music, mp3, key

Comments (10)

  • Cletus gave a review on 25/10/2009 13:31 Report abuse

    • Bad: Everything

    This is the worst phone battery I've ever had. I rarely talk on my phone and I have to charge it about every 3 days. The camera is terrible. The pixels are huge on my photos although I've changed the resolution 4 times. The vibrator is so soft, I sometimes can't feel it in my pocket. Big waste of money.

  • Electronics Pro gave 2/10 on 01/10/2009 02:32 Report abuse

    • Good: Concept of integrating phone with music player
    • Bad: Cheap/poor implementation.

    After a few month of light duty use the hinges on the phone cracked. A close examination reveals a terrible design. There is a 1mm piece of cheap plastic holding the hinge. This design defect is widely reported on the internet, including other reports in this forum.

    Another design problem: the front screen is very dim; cannot be viewed outdoors.

    Potential user: avoid this phone!

    Motorola: stop designing junk!

  • guideX gave 3/10 on 24/09/2009 13:35 Report abuse

    • Good: Slightly Razr-ish
    • Bad: Extremely Fragile and Crappy

    I've had this phone for less than two days, and I broke the back cover off, and lost the broken part, so now I just have a battery sticking out.

    This phone best compares with a cracker jack toy, but as a phone, it is quite terrible. I guess Motorola was tasked to make a cheap version of the Razr. The screen could be larger, however takes only 60-65% of the area, for some reason when i'm texting, it randomly goes to numeric only in the middle of a text.

    On the plus side... It does have a screen on the outside, the battery works pretty good and it uses the standard motorola os, it has a radio, a digital camera, and is pretty small, and it has a mirror on the outside.

    By all means, consider another phone before getting this one.

  • Mondo gave 3/10 on 18/09/2009 04:06 Report abuse

    • Good: Small, lightweight
    • Bad: Everything else

    I didn't hate this phone at first, but the more I use it, the less I like it. It's not compatible with Morotola Phone Tools, which means I cannot import my address books or contact list. It refuses to charge from my PC and the dozen-or-so other Motorola chargers that I've accumulated - only the specific charger that came with it. Texting is a chore. It's ridiculously fragile - look at it funny, and it'll crack. The radio and MP3 player output is sub-par. The included camera takes poor quality pictures, at best. I could keep going. I will *never* purchase another phone of this line.

  • Dirt Road Scholar gave a review on 02/09/2009 08:14 Report abuse

    • Good: easy touch screen, easy keypad, easy access
    • Bad: takes a while to register keystrokes

    I've had this phone for less than a week but i am sure i will always enjoy it

  • me gave a review on 16/08/2009 09:39 Report abuse

    • Bad: bad

    i've had this phone for less than 4 months and already my phone and my hubby's phones are cracking at the hinges--an awesome manufacturer defect!

  • Woody gave 1/10 on 11/08/2009 11:06 Report abuse

    • Good: battery life seems pretty good with light use, proper headphone jack
    • Bad: terrible radio quality, horrific keypad, text dictionary strange

    I've had this phone for about 2 months and I picked it up off the coffee table today to find a hairline crack on the internal screen with a big black splodge making it unusable. It had only been in my pocket so I'm perplexed as to how it occured. I already hated this phone however. I use it predominantly for texting but the keypad is horrible. Pressing a key and getting a nice *click* sound is not enough to have the stroke registered. SMS's are slow to type and always have words needing to be redone. The dictionary and order of letters/characters is strange as well. The radio, the other selling point is terrible and always staticy which is disappointing too. The last cheap phone I had lasted ages but this one........
    (the font and menus are ugly too)

  • hb gave a review on 28/07/2009 20:19 Report abuse

    • Good: cheap, robust
    • Bad: not much

    great value and the battery lasts 4 ages

  • Aidan gave 9/10 on 26/06/2009 20:22 Report abuse

    • Good: Cheap and does most of the things the expensive phones do, easy to use.
    • Bad: screen size is fairly small.

    I think this is a great phone for all ages and is very easy to use. Im very happy with this phone also, i brought mine for $79.00 AUS dollars.

  • JB gave 9/10 on 20/05/2009 15:26 Report abuse

    • Good: Great value for money, good construction, easy to use.
    • Bad: none

    An excellent compact phone that provides great value for money.
    Features are pretty basic but perfectly adequate. Music functions work well. Not sure about the battery life though. Mine has to be recharged after approx. 150hrs (with minimal use). Acceptable though.

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