Navman MY500XT

By Derek Fung on 03 November 2009

Improved, but still deeply flawed. We'd suggest checking out the lesser fruit from the Navman tree first.

Editor's rating:6.8 User rating:3
  • Good: FM transmitter now more Mohammed Ali than Steve Urkel • Clean map screen • Capacitive screen less error prone • Keyword destination search
  • Bad: Glass screen glare-prone, psychedelic with sunnies on • Music selection painful • Bluetooth data connection impossible • 3D landmarks annoying
  • Specs: GPS navigation device • 4.7 inch • Bluetooth • Yes • See more specifications
  • RRP: AU$549.00

Design

The one thing we couldn't complain about with last season's Navman S-Series models were their looks. And with 2009's top-of-the-range MY500XT, many of those design cues, such as the flush screen and the strip of real metal along the back, have been carried across.

Like the other members of this year's MY rangethe 3.5-inch MY30 excluded, of course — the MY500XT features a 4.7-inch display. Unlike those models, however, the XT's screen is not only flush and glassy, but is the first dedicated GPS device to feature a screen with capacitive touchscreen technology. This technology is part of the reason why everyone's favourite smartphone, the iPhone, is so responsive, and it means that the XT is less likely to confuse a push with a scroll than its siblings and predecessors.

That said, it's neither as responsive nor as foolproof as the iPhone. So, if you find the standard swipe to scroll interface too fiddly and error prone, you can always switch to the more proletarian button scrolling set-up. The glossy screen is prone to reflections in bright daylight and drivers wearing polarised sunnies may think they've slipped back to the psychedelic '60s.

When we can see the screen, we're still fans of the stark white — almost modernist — map screen. Instructions and map detail are easy to see, although it may not be immediately apparent to all that there's an info box hidden away on the side of the screen or that tapping the map allows for quick access to volume settings. Despite its top-of-the-range billing, the MY500XT doesn't feature a faster processor, consequently many animations, as well as manual map zooming, are slower than a turtle on Prozac.

The main menu features a grid of good looking pastel coloured icons, but the layout is far from ideal, with items like traffic and settings requiring a scroll or two to get to. Keyword destination entry makes a welcome return and is an order of magnitude easier to use than the usual entry method requiring a suburb, followed by a street or point of interest. Although with popular street names, such as George, it's still necessary to enter a suburb or postcode entry first, unless you find scrolling through a list of a thousand George Streets a particular thrill.

Features

With traffic messaging, music playback, an FM transmitter, guide book info, Bluetooth hands-free, text-to-speech, camera warnings, lane guidance, junction view and 3D landmarks, loaded to the gills is an accurate descriptor of the MY500XT's feature set.

The Wcities and Lonely Planet guide book info for points of interest may be nice to have if you're out of town and wondering which of the Big Banana or the Big Pineapple is a better destination. 3D landmarks on the other hand are a nuisance, especially in the CBD, where even in semi-opaque mode they obscure roads.

Given our trials and travails with the S300t's FM transmitter, we weren't exactly looking forward to testing this part of the XT's repertoire. Thankfully, Navman has turned the power up a notch or two and, assuming the right frequency is chosen, static shouldn't be an issue unless you're crawling from the CBD canyon. Unfortunately, that's the only item on our gripe list that's been fixed. Despite the presence of a microSD card slot, music must be loaded on to the device via the NavDesk computer software.

Once indexed, music selection is a royal pain and the act of changing tracks is not a feat to be attempted at the traffic lights. There's no shortcut on the map screen, so even pausing the music requires entering the main menu, scrolling down to the Music item, finding the pause button, going back to the main menu and exiting back to the map screen.

Similarly annoying are the school zone warnings, for which an annoying ping assailed our ears whenever we dared venture within a 500-metre radius of a school, regardless of the time of day. The alerts for the red light and speed cameras are markedly better as they only chirped up when we were actually hurtling towards one, although some cameras are incorrectly entered as only being in operation on one side of the road.

Hands-free calls via Bluetooth worked passably for short conversations. Calls, which only play through the built-in speaker and not the FM transmitter, sounded a little shallow and tinny, while the microphone's lack of sensitivity required us to raise our voices to the point of shouting. Try as we might, we were unable to Bluetooth configure data connections with any of our phones; consequently the TrueLocal and Google point of interest searches went untested.

Performance

Despite our first journey into Sydney's CBD being a foray into a GPS positioning black hole, in the main the XT performed as expected with just the occasional instance of signal drop out and confused bearings in the city. Route calculation times were also predictably decent and the routes, while far from efficient, got us to our destination. We did have to ignore the old illegal or impossible turn along the way, though.

The MY500XT comes fitted with the latest set of Navteq maps, which, as we've discovered before, suffers from a lack of traffic restriction information — no right turns, road barriers and the like. Like junction view, Navteq's lane guidance data is limited primarily to highways and motorways. Text-to-speech spoken street names make a fair stab at pronouncing Aussie street names.

With the traffic messaging antenna built into the charging cable and a lifetime Suna subscription on board, the XT can warn you of and route you around traffic incidents ranging from crashes and congestion to special events and road works. It's a great theory, but in practice it's far from perfect.

Sometimes we drove through phantom events that had either cleared up or were yet to actually occur, and in other instances we drove smack bang into a jam that had yet to make it on to the system. To get an overview of possible incidents on your route, you can either scroll through a long list of potential delays or spend a few millennia zooming in on the map and attempting to tap on the correct parts of the right icons.

Conclusion

This year's range topper in the Navman line-up is greatly improved over its predecessor, but it's still greatly flawed with the glare-prone, psychedelic screen, tedious music interface and annoying school zone alerts the lowlights. If you'd love a Navman, look further down the food chain; if you want your sweet tunes via FM, check out other brands.

Topics: traffic, navman, my500xt, gps, lonely planet, wcities

Comments (13)

  • Troy Kelly gave 1/10 on 07/02/2010 17:27

    • Good: The unit is a nice size to fit inside a vehicle.
    • Bad: Everything else.

    It is sold as being able to play video and music files, as well as being a market leading navigation device.

    There seems to be a lot of functionality missing that is included in far cheaper devices.

    Firstly, the device seems unable to play any video uploaded to it with the supplied software. Playback is jerky and pauses for long periods of time.

    Music playback is also troublesome – with the music menu being unresponsive and slow.

    There appears to be no option to have the device automatically turn off when the car is turned off.

    Traffic reporting is operational, yet – unlike every other unit I have compared – I am yet to see the device automatically route around traffic events. Presenting a hidden window that requires the user to interact with it is surely irresponsible?

    I can’t seem to find any reasonably functional software to manage the music and videos on the device. The only software I have come across was on the software pack included with it, and isn’t even available for download from the Navman site. The included application attempts to emulate the functionality of other much more widely accepted applications (like iTunes or Windows Media Player).. We don’t need yet another application, managing yet another media library.

    Finally – the suction cup vehicle mount is highly susceptible to heat / UV - becoming so loose as to not be able to keep the unit facing towards the driver during normal use.

    All in all – given that the unit is far and away the one of the most expensive GPS device available in the domestic market at this time I just can't see what justifies the price.

  • annoyed gave a review on 02/02/2010 07:14

    Mine has frozen too and can't fix it yet. It won't reset. Also, missing streets, and 'no right turns' not updated etc, seems like very old map data for Sydney. Touch screen is annoyingly non responsive.

  • Strikey_Mate gave 4/10 on 01/02/2010 21:33

    • Good: Hmmm not much.
    • Bad: Most things.

    I am no dill... been working with computers and such for 20 years now, but found the help files pretty ordinary on this unit. Navman ought to get a new writer for sure. The list is very long, but an example is like when entering an address to find; if you don't put a comma directly after the street name... it wont find it. Thats crazy.
    I have had it 2 days now...one day to learn how to use the darn thing, and another testing it. Shows 60kL speed limit everywhere and warns of shool crossings and railway crossings miles away...even when you tracking away from them.

    Back to navman with this one, and back to Garmin for me.

  • navi gave a review on 08/01/2010 15:30

    • Good: big screen, loud volume,very easy to use
    • Bad: nothing

    this is an excellent model works really well easy to understand. loud volume and much better than other products out there.'
    im just trying to figure out how to put music on there just had it for a few days.
    Only flaw is that it is a bit expensive other than that it does say what it is supposed to do.

  • jimbo gave 1/10 on 20/12/2009 21:25

    • Good: convienient windscreen bracket
    • Bad: verything else

    speed alert only in 10kph intervals. Not much held in a 60kph zone and you only want a few kph over alert. Speed zones way out - showed 80kph in 100kph zone.Show confusing speed zones and wonder why drivers behind get shirty for driving to slow. Shows bends in roads that don't exist. Advises that long time sealed road driving on is unsealed.
    Wanted to send me into the city when trying to take a alternative Western by-pass, had to turn it off otherwise I would have ended miles away.
    Only bought it to replace Tom Tom One v1. I'll go back to the TTv1 and (try and) return the Navman tomorrow.

  • Procom gave a review on 20/12/2009 15:31

    The only thing good about this product is the large screen. Mine won't connect to Bluetooth, the speed signs are not accurate, various streets don't show on the map, the touch screen is hit and miss, often it takes you to a menu that you don't want. The air vent mounting is an example of appalling design, touch the unit and it falls on the floor. Battery life is poor and is not appropriate for out of the car use. A very disappointing product.

  • Rusty_dazz gave a review on 08/12/2009 20:23

    • Good: Nice big screen, Good volume love Karens voice.
    • Bad: Not anywhere enough doc/info & anoying plugin close to mount bracket

    Just bought it today....pretty good although I wish I had off spent some more time looking at others. Biggest dissapointments would be the way it was advertised....for example: music & video...well I cant find it anywhere ??? other thing would be the blue tooth connection to mobile phone very slow, drives me crazy. Overall though I am happy I gave it a good work out today on my day off & put it through all the tests....just fine I give it about a 8/10. I payed $440.00 with extra 2 yr warranty & next 3 yrs maps update free.

  • Bynggo gave a review on 22/11/2009 16:18

    • Good: big screen
    • Bad: doesn't do what it is promoted as doing.

    won't read cards for music, videos are way off the radar. I can't pari it with any mobile phone and I have tried four different brands. It doesn't automatically switch off, like the previous models I have had, when you you stop and get out of the car. The battery life is only a matter of minutes so dodn't take it when you go for a walk in a strange city or you be stranded. It won't play FM or give weather reports as advertised. I have sent it away once and now I have to send this one back for - not a replacement this time, I'm told, but repairs. I have had it only a day on return and still no good. When you pay hundreds for a GPS with all the gadgets you would expect it to work. Very dissapointed.

  • RichardS1 gave a review on 12/11/2009 18:46

    • Good: The store where I purchased it will accept it back
    • Bad: Bracket melts and warps in the sun - its not summer yet!!!!

    The most overpriced piece of rubbish I have ever bought. Had it 7 weeks. Parked my car for 3 hours on a 32 deg C day in the sun and the weight of the unit warped the screen bracket really badly. PATHETIC
    Maps inaccurate, cannot edit names in 'my places', speed signals annoyingly inaccurate - wrong 80% of the time, will not connect with Blackberry Storm, no way to recall last address loaded unless it is saved in 'my places', I turn it off in Sydney CBD, power cord is shorter than the old S50 - madness - I could go on!
    The worst buying experience I have had - total disappointment - I wish I still had the old S50!
    Will steer friends away from Navman actively.

  • Jmbau gave 7/10 on 09/11/2009 15:38

    • Good: Big screen, lots of features, good design
    • Bad: Not straightforward to use; clunky in many features

    The music feature was the final 'selling point' for me but boy, is it hard to use! And no, the doco doesn't help at all - long on basics, short on critical info, like HOW TO change an album for example. It warns me of school zones on a freeway - fer gods' sake. But the big screen is great, and I've found it works accurately & gets me where I wanna go. I'm happy with it, just wish it was a little more intuitive to use. Or if not, that the instructions were more helpful than of the 'tap Go to Go to ...' variety.

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