Navman S90i

By Alex Kidman on 29 November 2007

We'd love to heartily endorse the S90i but, like the spurned high school prom queen in every slasher flick ever made, its surface beauty is marred by intermittent spurts of insanity, and so we can't.

Editor's rating:6.3 User rating:5.3
  • Good: Great interface • Easy to use POI • Excellent text-to-speech • Bluetooth
  • Bad: Awful USB cradle • Intermittently insane directions
  • Specs: GPS navigation device • See more specifications
  • RRP: AU$899.00 • Where to buy? Check price listings

Design
Like the rest of its updated GPS line, you can have the Navman S90i in any colour you'd like -- as long as you really, really like silver. In real terms, the only functional difference between the S90i, which is the top of the current pecking order, and the much cheaper S30 is the physical size of the display screen. The S30 makes do with a 3.5-inch display, while the S90i has a more luxurious 4.3-inch display. The S90i is entirely touch-screen based and those who have used Navman's previous models may bemoan the lack of simple buttons for easy map access to fuel, maps and other data, although we quickly got used to their absence. This is largely because Navman's taken a good, hard look at its interfaces, and those of its competition, and come up with menu structures that don't just ape the best, but improve upon it in almost every circumstance.

As a car-based GPS system, the S90i comes with a car mounting arm and charging system. We have few problems with the car mounting arm; it's small, easy to attach and to remove, and the S90i slots onto it with a minimum of fuss. If only the same were true for the mini-USB adaptor that charges the unit while you drive. Just as we noted with the S30, the S90i's adaptor position needs to be in exactly the right position to work, and the right position is very hard to find. To make matters worse, the charging light is on the top of the S90i, right where you can't easily see whether it's working or not. Even trying to place the USB charger first, then the GPS made no appreciable difference to our success rate. In the end, we used a car charger from a different GPS, which actually slotted in much easier than Navman's own, even through the custom car holster holding. Now that's bad design, any way you paint it.

Features
The basic hardware that underlies GPS systems is, if you'll pardon us, incredibly boring. Yes, the S90i uses the SiRFStar III chipset, along with Sensis data. Just the same as everyone else. Those with tinted car windows can attach an optional antenna to boost signal pickup -- just like everyone else. The S90i positions itself as a premium GPS, so it comes with Bluetooth, support for TMC information -- only available in Melbourne at the time of writing -- and text-to-speech for reading out road names. We have to admit to being mightily impressed with the S90i's text-to-speech capabilities; while most GPS units have robotic voices that mangle Australian street names, the S90i got most pronunciations right -- or at least close enough that we could still navigate without worrying that our GPS had been mysteriously taken over by Daleks.

The S90i is also the only model in the S-Series that supports Navpix and comes with an integrated camera. Yes, the AU$699 S80 and AU$499 S50 have Navpix support, but only for downloaded pictures. As such, you can download a picture of Uluru and drive there, but there's scant support for adding that picture of Aunty Maude's house. If you want that functionality, the S90i is the only place you're going to get it.

Performance
We like a challenge here at CNET.com.au, so we pitted the S90i against another GPS. In this case, it was the much cheaper Mio C320, forcing the S90i to really work hard to justify the rather large difference in price between the two units. Not only that, but we didn't just throw them in a car and drive around a few Sydney streets to get a rough feel for how the GPS might work. Instead, we installed both in a car, threw in three young children (to provide the necessary distractions from GPS instructions) and drove them all from Sydney to Adelaide, and then back again. Don't ever say we don't suffer in the name of getting a review just right.

On the way to Adelaide, the S90 emerged as a very solid contender; both units gave decent directions, but the ease with which we could bring up points of interest, check the digital log book and take shots of where we'd stayed (so we could easily return on the backwards leg) seemed to easily make up for the AU$350 RRP difference between the two units. We were also impressed with how the S90i used its text to speech capability to point out which towns we should be aiming for, making road signs much easier to follow.

The return leg, however, proved to be a much different beast. Now, we'll admit that we're not as familiar with Adelaide as we'd like to be, and as such, we were heavily reliant on the S90i to get out of Adelaide and back on the way to Sydney. As the S90i had done such a great job getting us there, we set it up to get us out of Glenelg and on our way. We thought its directions were a little odd at first, as we seemed to be going in a new and strange direction, and on to a bit of freeway we weren't entirely confident of. It was only when we switched from the 3D map to the full route map that we worked out why things seemed so unfamiliar. The S90i had, thanks to its own insanity, decided that the quickest and fastest way to get from Sydney to Adelaide was to drive through a small country town that some of you may be familiar with. It's called Melbourne, and when we realised that the S90i had sent us thirty minutes in precisely the wrong direction, we were tempted to call the S90i plenty of names. Even a couple of hard resets couldn't get it to change its insane directional call. It was only after giving it a couple of hours to sit and stew in a warm glove compartment that the S90i came around to directing us in a more sane direction.

GPS systems ultimately must be ones that you trust, and we're used to the odd wacky direction from a GPS; these are usually only out by a city block or two, or involve routes that may be technically shorter but perhaps involve more traffic lights. Getting it wrong to the tune of several hundred kilometres, on the other hand, is a far more serious breach of trust. To give the S90i its due, it did manage some very slick navigation afterwards, perhaps in an effort to make up for its previous grievous error; one bit of particularly nifty navigation saw us take just about every back street in Sydney and cross from Liverpool to Hornsby in peak hour traffic in under one hour, which is practically black magic.

In the minor quirk category, we did manage to get the S90i to successfully pair up with a Bluetooth mobile phone -- in this case, an O2 XDA Atom Life -- but only after working out that our review model would only pair when Bluetooth was switched off. We're still not sure how that's meant to be right.

The S90i has a lot going for it, even in the premium GPS space. We adore Navpix, love the new Navman interface and anxiously await the arrival of TMC services outside of Melbourne so that we can test them fully. At the same time, the USB charger is an abomination that should never have made it outside the development laboratory, and the unit's major bout of insanity kept us exceedingly wary of using it without checking every direction it gave first -- and that basically makes the point of having a GPS very moot indeed.

Topics: navman, gps, s90i, text-to-speech, navpix, camera, bluetooth

Comments (39)

  • jerry83 gave 8/10 on 30/08/2009 04:19

    • Good: `Big clear screen, TTS excellent, good re-routing speed, excellent postcode search - even better if full address is known!
    • Bad: Camera (Low pixel capacity, colours started going weird shades of green then packed-up altogether so now useless!), Bluetooth issues when pairing (or trying to)(also when loading contacts after successful (RARE) pairing, touch-screen temperamental now and again and finally, occassional "FATAL ERROR - Smartstreet.exe " requiring immediate shut-down and re-start to clear.

    I have had my Navman S90i for about a year now and as a lorry driver travelling across the U.K. for various companies as an agency driver I need a good accurate sat-nav system in my work. This I have found in the S90i. It has a brilliant large widescreen display for ease of use, clear and concise TTS directions and the transition between day and night screens is smooth and discreet. I would have to say the only main down-side to the thing is the trouble pairing it using Bluetooth as 9 times out of 10 it DON'T, or don't want to!
    Apart from that a worthy 8 out of 10 from me, but still, could (perhaps) have been better still.

  • BGR gave 8/10 on 15/04/2009 19:57

    • Good: Works well, Navdesk software makes customising POIs and display, etc a snap. A great unit with few issues.
    • Bad: It's a Navman. There is NO customer service in Australia. NONE - ZIP - NADA - ZILCH. Once you've bought the product and Navman have your cash, you are on your own, kiddo. No phone numbers to call - only a webform that takes Navman at least 3 weeks to reply to (and then they usually reply with a question rather than a solution.)

    Travelled all around Australia with this one and it rarely took me around in circles.

    Works well. Very happy with the product.

    BUT... when I had a problem with an activation key I purchased online there was absolutely no service or support forthcoming from Navman.

    After 3 weeks, I eventually found the solution - myself - on an online forum like this one. Turns out a lot of people had the same issue because a step was missing from the emailed installation instructions.

    A lot of people also expressed dissapointment with the total and utter lack of customer support from Navman in Australia.

    s90i = fantastic
    Navman = avoid like the plague

    As great as the s90i is, don't buy a Navman - any Navman.

  • David Parkinson gave 10/10 on 14/03/2009 17:38

    • Good: reasonable routes and pairing with mobile phone.
    • Bad: Read comments above

    unit good but!!!!!!!The absolute worst customer service in the world let alone Australia. I have emailed and phoned through no avail re TMC and a quirky battery life. Navman were supposed to organise a pick up under warranty. In the end we organised the pick up and it cost us $90.00 in telephone calls. The head office is not in Australia possibly Bangladesh or nearby. Also only PC support god help you if you use a Mac unlike Tom Tom or Mios that are all computer friendly. Personally I will never buy another Navman and certainly do not recommend the company. As for TMC, with the cost of updating the maps to work with it, you are better off buying a Tom Tom every 2 years.

  • davesquirrel gave 7/10 on 04/12/2008 11:19

    • Good: All the bells and whistles on this one. Great product.
    • Bad: Navman have the worst customer service in the world. 90 minutes on hold over three phone calls, no reply to emails, and an abysmally crap website.

    Great product, can't fault it. Won't be upgrading to 2008 maps as Navman's complete lack of customer service has left me wanting to buy another brand

  • I'm Lost gave 7/10 on 09/11/2008 08:45

    • Good: Bluetooth
      Multi-step directions (eg turn left, then take the second right)
      TMC capable (bit of a moot point, but sure to be great when it's all sorted)
      Large, clear touchscreen
      Over speed alert
      ETA, Time, Direction, DTG, etc
    • Bad: TMC not currently operational in Brisbane (or other parts of Australia from what I've heard)
      Somewhat cumbersome phone interface
      Patchy - at best - customer service from Navman Aust.
      Very basic, underwhelming navdesk sfotware

    Stylish, easy to use Navvy that gives much more comprehensive directions than earlier navman models. Heaps of features that are not just gimmicky toys.

  • Navman has no idea gave 2/10 on 16/09/2008 13:45

    • Good: Great Interface
    • Bad: No customer service in Australia, more like India and they have absolutely no IDEA!! More like the helpless desk!

    Great Unit as far as ease of use and functionality. I was enquiring about TMC the other day so I decided to call tech support as I was under the impression that it was available in melbourne. After a forty minute wait I got through to tech support Australia, more like India. they guy I spoke to had absolutely no idea, put me on hold several times, called me back several times, he made me delete all my favourites and recent trip history and finally instructed me to reinstall software. When I reinstalled the unit went into demo mode and I couldn't get to work anymore, rang tech support a few times still no idea (lights are on but nobody home). I finally rang Navman Sydney only to find out that TMC was close but not available yet. Customer service, what customer service it is non existent !! Should have bought the TOM TOM. Get your act to gether Navman Australia.

  • Sharpis gave 9/10 on 09/09/2008 23:15

    • Good: Great feature via bluetooth to my 3_Services phone to connect to Internet to get latest POI whilst out on the road.
      No problem syncing with my Nokia N73 phone and hands free works fine but you must have phone close to use Mic in phone (Note: there is a connector for external Mic if required).
      Quick response to touch screen in most cases.
      Great feature to add POI via the NavDesk Software supplied (eg.
      added all of Bunnings stores with a tool icon).
      Great feature to highlight a section of a street or area to avoid.
      Text To Speech worked great.
      Very versatile and programmable GPS unit.
      Remote control a good feature for quick adjustment of sound up/down/mute; brightness; changing from 2D, 3D, Traffic, Street Turn and back; Cancel route and Goto Home.
      Shows Latitude & Longitude of any position on map.
    • Bad: Like everyone else, I'm dissappointed I cannot turn unit on with a USB connection even when just connected to a powered hub with no connection to PC.
      Manual not consistant with some of the phone & bluetooth screen display icons (I must have a later version because the 2008 maps were already installed).
      Confused somewhat on how to turn unit on, holding down ON switch for >1secs, release and hold again 5secs later for >1sec usually turns unit on again.
      I wish the camera button would not work when the lens cover was closed, I'm continually deleting black pictures due to pressing button accidently when removing unit from leather cover - workaround is to fit it into cover in reverse.
      Bluetooth does not automatically connect to phone when switched on.
      Quote: 'changing the GPS mode from normal to WAAS (which is available in US only). As a result the unit will not get a GPS fix which allows you to browse maps, save and view pre-planned routes etc.' as mention by Consumer 28/02/2008, 09:45 PM, when dragging the maps to move to another location it reverts back to current position which is annoying.

    Just purchased it last week and I'm very impressed with this unit.
    No trouble connecting to mounting bracket in car (people having trouble have probably not fitted the connector properly into holder).
    No trouble registering PIN as someone mention previously.
    I've not had any of the problems mentioned previously except what I have mention in CONS. Maybe these problems have been fixed?
    Only had minor problems with maps being wrong (not fault of GPS).
    Recalculates very quick, typically 2-3secs in most cases.
    Overall a very impressive unit.
    I would recommend it but take note I have not needed to contact support yet.
    Still learning how to use it and the NavDesk software.

  • Friend from Sydney gave 8/10 on 05/09/2008 18:47

    • Good: Elegant & fast with all the features you would expect from a top range brand name.
    • Bad: Bluetooth pairing with iPhone 3G failed. Bluetooth pairing with LG mobile OK, but will not retrieve contacts.

    Truly grateful for confirmation and steps of Navman S90i bluetooth pairing with the iPhone 3G. All my attempts failed; neither can 'see' the other.

  • dictate gave 10/10 on 05/08/2008 15:29

    • Good: Bluetooth Works
      Fast route planning
      Speed camera alerts
      Very easy to work out how to use, minimal manual reading :-)
      Great big clear screen
      PIN Security
      Nice carry case
      Sturdy windscreen holder
      Easy to use software
    • Bad: Cable to the cig lighter could be a couple of inches longer.

    I love the S90i. This is my first GPS and does all I want it to. Nearest petrol, speed camera alerts and great having it read out the street names to turn into. Have been using it in Sydney and its route calculation is very good and very quick. I have had no problems with the screen mount, easily fits in the cradle. Bluetooth has also been easy to setup and use with my 3G iPhone. So can't fault it, looking forward to my free map upgrade when its available.

  • disgrunted gave 1/10 on 15/07/2008 20:40

    • Good: Yeah, not a bad little unit. Got most of the features you need.
    • Bad: Maps out of date but that is not Navmans fault. Not MP3 friendly.
      THAT LACK OF CUSTOMER SERVICE FROM NAVMAN AUSTRALIA.

    Navman, if you read these reviews then take some advice....customer service will help you sell your products.
    That is the big thing I find with ANY Navman product...their lack of service. They don't answer emails, answer the phone or even give you an answer when you finally get on to them.
    If you have a problem then you are on your own.
    So Navman Australia when are you going to provide the customer service you should have?

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