Netcomm NB9W ADSL2+ Wireless Broadband Modem router with VoIP Gateway

The NB9W is a solid performer, combining a modem, router and VoIP gateway in one, making it an ideal solution for the home or office.


7.9
User Rating

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Design
The NB9W is an all-in-one unit, with four Ethernet ports on the back side in addition to ports for your ADSL connection and two phone lines. On the back there is also an antenna for wireless access and a port to plug in the supplied 15 volt power supply. Like most routers, the front of the unit has a number of LED lights indicating connection status, network traffic, etc.

The unit does not include any brackets in the back for mounting and looks like it was designed to sit flat on a desk or shelf. Of course, the obvious advantage is that the unit is a modem, router and VoIP gateway all in one, so you will actually save space by not having three different boxes sitting around.

Features
To start, the NB9W is an ADSL2+ modem/router that features 4 LAN ports, with an 11g wireless access point built-in. The NB9W features switching between VoIP (Voice over IP) and your normal telephone service, meaning that you can select between either calling over the internet or using your home phone line.

And the best part is that your PC doesn't need to be turned on -- you don't even need to buy a special headset or phone to use for VoIP calls, as it has a port on the back of the unit where you can plug in a normal telephone handset. The unit also supports caller ID, call on-hold, call forwarding, call waiting and transfer as long as they are supported by your VOIP provider.

Setup is provided through a web-based interface, which is pretty standard these days and the initial configuration for the ADSL modem and router only takes a few minutes. The unit features preconfigured port forwarding rules for some of the most popular applications and games and is no slouch when it comes to network support, supporting a variety of configurations including VPN pass-through, making it flexible enough to be used in the home or office.

The VoIP setup can be a bit tricky the first time, but as long as you have your SIP server details handy it should only take you a few minutes to configure before you can start making calls.

On the security side of things, there is protection for denial of service attacks and 64 and 128-bit WEP for securing your wireless network. The unit comes with 64-bit encryption turned on, with the SSID name set and a security key already configured. To connect to your wireless network you will need to use the key shown in the user's guide or reset the key to something you can remember.

There is also a parental control feature that allows parents to restrict access during different times of the day based on a computer's MAC address. For example, if the rule is that your children can only play on the Internet for an hour after school on weekdays, you can lock down access using the web-based administration tool, based on the hours and days of the week. (Just make sure you change the default password to the console, otherwise they may change it when you're not looking!)

And a special mention has to go to the NB9W user manual as it is one of the better examples of technical documentation written for non-technical users. There are a number of glossaries throughout the guide and clear screen shots and diagrams, paired with step-by-step instructions that are well written and easy to understand.

Performance
In our tests, the unit performed well when making VoIP calls, even when other Internet-intensive applications were running at the same time. The NB9W features a "quality of service" algorithm to ensure that your voice calls get a priority over other applications and the unit performed well, even when making VoIP calls while streaming video and music.

On the wireless front, the NB9W provided a consistent, strong signal across a large area with no drop-outs or reconnections. The unit provided good performance for both an older laptop with an 802.11b wireless network card, as well as a new laptop equipped internally with 802.11g.

Over a three day testing period, the NB9W performed consistently under a variety of conditions and network loads, including heavy wired and wireless Internet usage, VoIP calls and a large amount of traffic between computers on the network. The unit's all-in-one design, VoIP features and solid performance should put it at the top of the list the next time you are in the market for a modem or router.

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Toddy
3
Rating
 

Toddy posted a review   

The Good:When it works it's great

The Bad:overheats - voip drops out, switches to pstn without warning

Great little unit if it didn't overheat - to overcome this I do not run the landline phone through the modem, I have two phones one for voip and one PSTN. when I want to use Voip I have to unplug the modem and plug it back in and wait about ten minutes before the Voip will work. wouldn't recommend Netcomm to anyone. If anyone has an alternative wireless router with voip pls let me know

lj82
7
Rating
 

lj82 posted a review   

The Good:Good all in one

The Bad:Cannot set DHCP reservation

Just bought this unit, easy setup & seems to do everything it's supposed to. I had to manually set the wi-fi channel otherwise it would drop out almost instantly as soon as traffic was generated. ADSL2+ sync speed faster than old TP-Link, though the web gui looks strikingly similar, (but the TP-Link had DHCP reservation, dammit!) wonder if they use the same chipset.

 

الطالب posted a comment   

Setup was easy via web but struggeld little bit enabling remote management. Also doesn't tell you that you need a filter for your analogue phone1 and Phone 2 sockets. Would be good if there is a tutorial on setting up QOS.

 

Liviu posted a comment   

The Good:Modem, Router, Voip all in one

The Bad:no gigabit ethernet, 1 band only

Works well, full featured, no overheating, no dropouts. Can upgrade firmware easily. Wireless G very good coverage through 2 concrete walls.

 

brassboy posted a comment   

The Good:all-in-one device

The Bad:bad durability

I have used it for 1.5year, it has been kept corrupting. First time, it lost voip signal, after repair it lost ADSL signal again.
The company recommends me to buy it again (trade-in ; would you do it?). Very unstable machine.

 

ktha456 posted a comment   

The Good:looks good

The Bad:no support, over heats, drops out and needs re-setting but does not have a switch needs to be powered off, wireless is very limited and does not support hi gain antenna

this is my 2nd unit as the first fried during a lighting storm. i bought the same as 4 years ago this was all there was as a all in one unit. many regrets as stated above and will not recomend this may as well have bouth a cheap chinese product for the service i get from netcomm

 

NVDIZ posted a comment   

The Good:Easy to use

The Bad:Drops outs with wireless and adsl and the firmware update off netcomm dont work!

had to keep switching off and on and doing a full system reset all the time, not reliable enough. The upgraded firmware from the website is "an illegal image" total shiet

Johnno
2
Rating
 

Johnno posted a review   

The Good:Great when it works nice and compact

The Bad:Overheats all the time causes dropping of calls and ADSL

After a year started having problems with heat. No change to setup. Rang customer support got the standard have you tried upgrading firmware... Rang again 1 month later still no help. 2nd unit that has heating problems would not recommend to anyone..

 

Felix posted a comment   

Gets very hot, sometimes ADSL drops off when recieve a call, then takes for ever for it to come back on line. quickest way is to either unplug cable from wall or reset

desan
10
Rating
 

desan posted a review   

The Good:looks good

The Bad:VERY expensive VOIP calls

Been using NB9W for about a year, my problem is that it switches to landline without any warning, got bill from telstra for more than $300. Had to reset it four times but it's still the same. Be careful make sure you go through VOIP.


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User Reviews / Comments  Netcomm NB9W ADSL2+ Wireless Broadband Modem router with VoIP Gateway

  • Toddy

    Toddy

    Rating3

    "Great little unit if it didn't overheat - to overcome this I do not run the landline phone through the modem, I have two phones one for voip and one PSTN. when I want to use Voip I have to unplug t..."

  • lj82

    lj82

    Rating7

    "Just bought this unit, easy setup & seems to do everything it's supposed to. I had to manually set the wi-fi channel otherwise it would drop out almost instantly as soon as traffic was generated. ..."

  • الطالب

    الطالب

    "Setup was easy via web but struggeld little bit enabling remote management. Also doesn't tell you that you need a filter for your analogue phone1 and Phone 2 sockets. Would be good if there is a tu..."

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