Nikon D5000 won't turn on? It's not you, it's broken

By Lori Grunin on 17 July 2009

Bought a Nikon D5000 and can't figure out why it won't work? Are your symptoms:

(Credit: Nikon)

  1. The camera cannot be operated when the power switch is turned on even with a fully charged battery.
  2. The camera cannot be operated when the power switch is turned on when connected via the Power Connector EP-5 and AC Adapter EH-5a.

Nikon's there for you. The company issued a statement:

This announcement is to inform you that we are currently working on measures to resolve this issue and preparing for repairs to begin at Nikon service facilities. Nikon will repair for free any camera that is affected by this issue. There is no time limit to our offer, and you do not need a warranty card to arrange a free repair.

Although not shipping defective cameras would have been better, at least Nikon seems to be responding quickly and appropriately.

Topics: battery, broken, d5000, dslr, nikon, repair, service, camera

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Comments (2)

  • MicheleF commented on 18/07/2009 10:18 Report abuse

    4oo dollars was the repair cost the camera costed nearly 900 dollars

  • MicheleF commented on 18/07/2009 10:17 Report abuse

    yes got a cannon s3 would not have even taken 500 pics and the lens thingy inside stuffed up had camera 2 years cost over 400 dollars so got ripped off expensive camera saved for it to find it stuffed up so early in purchasing funny warranty just ran out am cheesed off michele

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