Nokia 6720 Classic

By Joseph Hanlon on 18 September 2009

With so many excellent phones to choose from, Nokia hasn't done nearly enough to make the 6720 desirable. It does the basics well, but struggles to justify its price.

Editor's rating:5.8 User rating:9.1
  • Good: Great call quality • Camera is OK • Stellar battery life
  • Bad: Poorly designed keypad • Boring colours • Uninteresting suite of apps
  • Specs: Bluetooth, Next G, 3G, HSDPA • 50 MB • Numerical keypad • microSD • See more specifications
  • RRP: AU$589.00 • Where to buy? $322 to $539 at 5 stores
  • Available plans: 18 plans available starting from $34 to $250

Message stick

Compared to the sea of Nokias you're probably familiar with, the 6720 Classic appears slender. In reality, the 6720 is only a few millimetres slimmer in width to, say, the 6220 (released last year) but it seems much more so, like a Nokia made out of hot toffee slowly stretching length-wise. This image is strengthened by the gentle kink at the microphone end of the phone, bending gently towards the user's mouth. This design element is probably geared to improving the direction of the microphone towards the mouth, but the kink is so subtle we can't imagine it improves this very much.

Nokia's chosen colour palette for its latest Classic combines two safe colours, beige and steely grey, and fails to make an impact. While Samsung toys with hot pinks and cappuccino-flavoured phones, Nokia's industrial styling is forgettable at best. It features a 3.5mm headphone socket on the base of the handset, alongside a proprietary charging pin socket, which is always a welcomed addition. On the back of the 6720 you'll find a 5-megapixel camera with flash, but no lens cover to protect the delicate glass from the sharp keys and switchblades you tote around in your pockets.

We could live with these aesthetic shortcomings, but the 6720's cramped keypad is the nail in its coffin as far as we're concerned. Put it down to the phone's slim profile, but this pint-sized pad will even have the world's most proficient texters putting on the brakes and merging into the slow lane. The 12 keys of the numeric keypad share a space equal to about a quarter of the total face of the phone and it's just too small to use comfortably.

Caution: this keypad may cause you to type like Nanna
(Credit: Nokia)

Features, or the lack thereof

Here at CNET we love all of our gadgets the way a teacher loves all of their students; from the class' brightest stars to its dullest bulbs. We gently paw over every new item with care, our eyes trained to spot its strengths, ready to find what makes a product unique and special. The 6720 is neither unique nor special. In fact, the only things we identified as outstanding were what the phone lacks — a Wi-Fi capable radio for one.

Otherwise, the 6720 Classic is the epitome of average. It runs on Nokia's S60 operating platform and features a basic suite of software including Nokia Maps, N-Gage games and a link to Nokia's Files on Ovi and the Nokia Music Store. Nokia's Ovi app store wasn't available on our review unit out of the box, but was easy to install using the download menu.

It does feature a 5-megapixel camera, a noteworthy specification, and the component of the phone we were most keen to test. We took the 6720 out for a stroll with its sister product, the 6710 Navigator, to compare image quality and we noticed a significant difference. Shot for shot, the Navigtaor model outshone the 6720, with much brighter, richer colour reproduction. Though the 6720 did keep up in regards to focus and clarity of the image, and while it suffers next to the 6710, it manages to be better than camera phones by competing manufacturers.

Camera comparison: 6710 vs. 6720
(Credit: CNET Australia)

Performance

While we lament the 6720's lack of interesting features, we can't criticise its otherwise excellent performance. Voice calls are crystal clear due to the phone's noise-cancellation effect feature. Text messaging and email would be excellent too if it wasn't for the difficulties presented by the undersized keyboard.

Nokia estimates extended battery life at 8.5 hours of 3G talk-time, or double what you could expect from a similarly specced phone from one of its competitors. We can back up this claim to a point, with recharges occurring on the third or fourth day during our tests, which is outstanding.

Overall

A mere glimpse at the Nokia website shows the wealth of handsets currently in production by the Finnish mobile overlord. With this in mind, we believe each new phone needs to set itself apart from the pack somehow, and the 6720 just doesn't do that. Our score might seem harsh for a 3G phone with great battery life and a decent camera, but it reflects the question that remains unanswered after spending time with the 6720, "Why would you buy this phone and not one of the dozens of other phones on show in your local phone shop?" The truth is, we probably wouldn't.

Find the best Nokia 6720 Classic plans available.

Topics: nokia, mobile phone, classic, 6720

Comments (18)

  • Joshie gave 8/10 on 20/12/2009 22:49

    • Good: battery life, camera, next g, very fast with handling apps, s60 opreating system
    • Bad: faster than my n85 hahaha

    i like this phone..... my mate has one there a good all round phone to have.... but i'l stick to my N85 for a few more months

  • dduck gave a review on 16/12/2009 22:33

    • Good: Everything!
    • Bad: Nothing!

    I got this phone a week ago. Very happy. The phone is great quality, I don't know what ppl are talking about with the keypad because I find it great. It has awesome features and packs a 5MP camera! It also has a 3.5mm headphone jack which is one of my selling features for a mobile. I am impressed. Call quality is the best I have heard so far and the battery is bulletproof! Honestly I give this phone a 10/10 as I can't fault it. I previously has a Nokia E71 and I would have preferred a 3310. It was terrible. Great work nokia you have really pulled it off.

  • jcdivision gave 9/10 on 15/12/2009 18:50

    • Good: good coverage just wanted a phone that worked way out, not a laptop
    • Bad: why does the mail keep flashing in the corner???

    i have had my phone for 6 hours and it blows my samsung to poieces. my 701 had a better pad, but i just wanna be able to do business, not watch tv for $60.00 per minute

  • Mike gave a review on 23/12/2009 18:51

    Hey jcdivision,
    I have the same problem with mine,the mail just keeps flashing???! I put another sim card in and it did not appear, then reinserted my telstra sim and there it was again. I have no unopened messages either.
    Strange huh..

  • blah gave a review on 07/12/2009 20:15

    does the front camera take photos?

  • ash gave 10/10 on 26/11/2009 11:24

    • Good: everything
    • Bad: N/A

    Brilliant phone. Fantastic reception/coverage in remote areas. I have big hands/fingers but I don't have an issue with the keyboard. 10/10

  • little farmer gave 9/10 on 12/10/2009 16:38

    • Good: battery life, range on telstra, camera, call quality
    • Bad: lacking shortcuts, key pad

    i live in the city but go 'bush' often i find that this phone deserves the blue tick from telstra and that it works quite well in the rural areas.
    the reviewers say the key pad is cramped it is but like anything once you get your head accustomed to it and its fine.
    Althogh the Nokia 6120 on telstra is to a good buy with arguable a little better range the that phone lacks features. that one has with a faluty Bluetooth in it and a bad camera. but a sneer campaign against it although this is more expensive the range is excellent and the 5 megapixel camera is great no need for a carting around a digital camera in your pocket as well. the telstra network hocked up owth this phone is a great team.

  • Mac gave 9/10 on 06/10/2009 11:56

    • Good: Great call quality, long battery life, sturdy construction, good camera, Deserves the Blue tick (yes, some of us do have to travel outside the CBD!)
    • Bad: Keypad is a little cramped.

    I have been using this phone for the past three weeks and have had great coverage along the fringe of the network range. Call quality is significantly better than my previous phones. The speaker is very clear when using as a speaker phone and the noise cancelling software is a clear winner.

  • Joe gave a review on 27/09/2009 19:54

    • Good: Almost everything
    • Bad: Keypad

    The keypad is a bit too small and the "up" button is hard to use at times, other than that this is a great phone and voice activation makes things simple.

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