Nokia 6720 Classic

By Joseph Hanlon on 18 September 2009

With so many excellent phones to choose from, Nokia hasn't done nearly enough to make the 6720 desirable. It does the basics well, but struggles to justify its price.

Editor's rating:5.8 User rating:9.2
  • Good: Great call quality • Camera is OK • Stellar battery life
  • Bad: Poorly designed keypad • Boring colours • Uninteresting suite of apps
  • Specs: Bluetooth, Next G, 3G, HSDPA • 50 MB • Numerical keypad • microSD • See more specifications
  • RRP: AU$589.00
  • Available plans: 12 plans available starting from $34 to $250

Message stick

Compared to the sea of Nokias you're probably familiar with, the 6720 Classic appears slender. In reality, the 6720 is only a few millimetres slimmer in width to, say, the 6220 (released last year) but it seems much more so, like a Nokia made out of hot toffee slowly stretching length-wise. This image is strengthened by the gentle kink at the microphone end of the phone, bending gently towards the user's mouth. This design element is probably geared to improving the direction of the microphone towards the mouth, but the kink is so subtle we can't imagine it improves this very much.

Nokia's chosen colour palette for its latest Classic combines two safe colours, beige and steely grey, and fails to make an impact. While Samsung toys with hot pinks and cappuccino-flavoured phones, Nokia's industrial styling is forgettable at best. It features a 3.5mm headphone socket on the base of the handset, alongside a proprietary charging pin socket, which is always a welcomed addition. On the back of the 6720 you'll find a 5-megapixel camera with flash, but no lens cover to protect the delicate glass from the sharp keys and switchblades you tote around in your pockets.

We could live with these aesthetic shortcomings, but the 6720's cramped keypad is the nail in its coffin as far as we're concerned. Put it down to the phone's slim profile, but this pint-sized pad will even have the world's most proficient texters putting on the brakes and merging into the slow lane. The 12 keys of the numeric keypad share a space equal to about a quarter of the total face of the phone and it's just too small to use comfortably.

Caution: this keypad may cause you to type like Nanna
(Credit: Nokia)

Features, or the lack thereof

Here at CNET we love all of our gadgets the way a teacher loves all of their students; from the class' brightest stars to its dullest bulbs. We gently paw over every new item with care, our eyes trained to spot its strengths, ready to find what makes a product unique and special. The 6720 is neither unique nor special. In fact, the only things we identified as outstanding were what the phone lacks — a Wi-Fi capable radio for one.

Otherwise, the 6720 Classic is the epitome of average. It runs on Nokia's S60 operating platform and features a basic suite of software including Nokia Maps, N-Gage games and a link to Nokia's Files on Ovi and the Nokia Music Store. Nokia's Ovi app store wasn't available on our review unit out of the box, but was easy to install using the download menu.

It does feature a 5-megapixel camera, a noteworthy specification, and the component of the phone we were most keen to test. We took the 6720 out for a stroll with its sister product, the 6710 Navigator, to compare image quality and we noticed a significant difference. Shot for shot, the Navigtaor model outshone the 6720, with much brighter, richer colour reproduction. Though the 6720 did keep up in regards to focus and clarity of the image, and while it suffers next to the 6710, it manages to be better than camera phones by competing manufacturers.

Camera comparison: 6710 vs. 6720
(Credit: CNET Australia)

Performance

While we lament the 6720's lack of interesting features, we can't criticise its otherwise excellent performance. Voice calls are crystal clear due to the phone's noise-cancellation effect feature. Text messaging and email would be excellent too if it wasn't for the difficulties presented by the undersized keyboard.

Nokia estimates extended battery life at 8.5 hours of 3G talk-time, or double what you could expect from a similarly specced phone from one of its competitors. We can back up this claim to a point, with recharges occurring on the third or fourth day during our tests, which is outstanding.

Overall

A mere glimpse at the Nokia website shows the wealth of handsets currently in production by the Finnish mobile overlord. With this in mind, we believe each new phone needs to set itself apart from the pack somehow, and the 6720 just doesn't do that. Our score might seem harsh for a 3G phone with great battery life and a decent camera, but it reflects the question that remains unanswered after spending time with the 6720, "Why would you buy this phone and not one of the dozens of other phones on show in your local phone shop?" The truth is, we probably wouldn't.

Find the best Nokia 6720 Classic plans available.

Topics: nokia, mobile phone, classic, 6720, phone, camera

Comments (11)

  • little farmer gave 9/10 on 12/10/2009 16:38 Report abuse

    • Good: battery life, range on telstra, camera, call quality
    • Bad: lacking shortcuts, key pad

    i live in the city but go 'bush' often i find that this phone deserves the blue tick from telstra and that it works quite well in the rural areas.
    the reviewers say the key pad is cramped it is but like anything once you get your head accustomed to it and its fine.
    Althogh the Nokia 6120 on telstra is to a good buy with arguable a little better range the that phone lacks features. that one has with a faluty Bluetooth in it and a bad camera. but a sneer campaign against it although this is more expensive the range is excellent and the 5 megapixel camera is great no need for a carting around a digital camera in your pocket as well. the telstra network hocked up owth this phone is a great team.

  • Mac gave 9/10 on 06/10/2009 11:56 Report abuse

    • Good: Great call quality, long battery life, sturdy construction, good camera, Deserves the Blue tick (yes, some of us do have to travel outside the CBD!)
    • Bad: Keypad is a little cramped.

    I have been using this phone for the past three weeks and have had great coverage along the fringe of the network range. Call quality is significantly better than my previous phones. The speaker is very clear when using as a speaker phone and the noise cancelling software is a clear winner.

  • Joe gave a review on 27/09/2009 19:54 Report abuse

    • Good: Almost everything
    • Bad: Keypad

    The keypad is a bit too small and the "up" button is hard to use at times, other than that this is a great phone and voice activation makes things simple.

  • Techo gave a review on 26/09/2009 01:31 Report abuse

    • Good: Looks good on the surface
    • Bad: I don't beleive that it is a real true NextG Phone

    Read my very expanded post on whirlpool ( http://forums.whirlpool.net.au/forum-replies.cfm?t=1288612 ) based on the fact that the Australian Nokia web site ( http://www.nokia.com.au/find-products/all-phones/nokia-6720-classic/specifications?page=inthebox ) clearly says that the frequency range is only Quad-band GSM 850/900/1800/1900 and NextG needs (GSM 850/900/1800/1900, WCDMA / HSDPA 850/2100 ) how can it possibly be a NextG phone ?

  • Joe gave a review on 25/09/2009 15:46 Report abuse

    • Good: Almost everything
    • Bad: Keypad

    The keypad is a bit too small and the "up" button is hard to use at times, other than that this is a great phone and voice activation makes things simple.

  • Country Boy gave a review on 25/09/2009 06:38 Report abuse

    • Good: ?
    • Bad: ?

    sounds like some poney zoney reps here talking it up ??? Nokia 6720 just in on bulk buy yes ?

  • Raoul gave 9/10 on 24/09/2009 11:06 Report abuse

    • Good: It's a nice working phone
    • Bad: It doesn't lay eggs

    Dear CNET:
    I agree, the bonsai keys could be a bit more user friendly. But you ask why someone would actually buy it?
    Maybe re-check what you are actually testing here: A mobile P.H.O.N.E.; not some egg-laying-woolshedding-milk-giving-piglet-duckamajig. 9 out of 10 reviews of pontificating gadgetologists these days don't even bother mentioning reception and call quality when "testing" a mobile phone. So I find it rather nice to see we may actually have a well working mobile PHONE here.

  • Little Johnny gave a review on 24/09/2009 00:33 Report abuse

    • Good: Call quality
    • Bad: None

    The reviewer asked the question. Why would you buy this phone? ANSWER: 90% OF NOKIA PHONES HAVE CRAP CALL QUALITY. This one has good call quality. Some people actually buy a phone to make calls! I recently bought a Nokia 6600i (now in the bin) that costs more than this phone. What a joke. Lousy call quality. Speaker at the back so you couldn't hear the phone ring. Does that answer the question...

  • Greg gave a review on 24/09/2009 00:28 Report abuse

    • Good: Call quality
    • Bad: Who cares about the blue tick from Telstra?

    Are you kidding re Telstra? Anyway take note. Another huge plus with this phone is the speakers are on the side. Yes you may think this is obvious however some design guru at Nokia has decided to start sticking the speaker on the back of at least half the current models. Ummm when the phone rings you can't actually hear itunless you place your phone face down. Who does that? Thankfully the 6720 escaped this rather bizarre Nokia mutilation.

  • Country Girl gave 10/10 on 22/09/2009 10:43 Report abuse

    • Good: Great coverage
    • Bad: Keypad a little small

    I've only had this phone a few days and as I live in a rural area the most important thing to me is coverage, no use having lots of functions if you can't get reception. For thoose of you living in a rural area this phone is great. Voice calls are very clear. The battery life is also good and I find the phone easy to navigate. This phone does deserve the blue tick from Telstra.

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