Nokia 6720 Classic

With so many excellent phones to choose from, Nokia hasn't done nearly enough to make the 6720 desirable. It does the basics well, but struggles to justify its price.


5.8
CNET Rating
4.7
User Rating

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Compared to the sea of Nokias you're probably familiar with, the 6720 Classic appears slender. In reality, the 6720 is only a few millimetres slimmer in width to, say, the 6220 (released last year) but it seems much more so, like a Nokia made out of hot toffee slowly stretching length-wise. This image is strengthened by the gentle kink at the microphone end of the phone, bending gently towards the user's mouth. This design element is probably geared to improving the direction of the microphone towards the mouth, but the kink is so subtle we can't imagine it improves this very much.

Nokia's chosen colour palette for its latest Classic combines two safe colours, beige and steely grey, and fails to make an impact. While Samsung toys with hot pinks and cappuccino-flavoured phones, Nokia's industrial styling is forgettable at best. It features a 3.5mm headphone socket on the base of the handset, alongside a proprietary charging pin socket, which is always a welcomed addition. On the back of the 6720 you'll find a 5-megapixel camera with flash, but no lens cover to protect the delicate glass from the sharp keys and switchblades you tote around in your pockets.

We could live with these aesthetic shortcomings, but the 6720's cramped keypad is the nail in its coffin as far as we're concerned. Put it down to the phone's slim profile, but this pint-sized pad will even have the world's most proficient texters putting on the brakes and merging into the slow lane. The 12 keys of the numeric keypad share a space equal to about a quarter of the total face of the phone and it's just too small to use comfortably.

Caution: this keypad may cause you to type like Nanna
(Credit: Nokia)

Features, or the lack thereof

Here at CNET we love all of our gadgets the way a teacher loves all of their students; from the class' brightest stars to its dullest bulbs. We gently paw over every new item with care, our eyes trained to spot its strengths, ready to find what makes a product unique and special. The 6720 is neither unique nor special. In fact, the only things we identified as outstanding were what the phone lacks — a Wi-Fi capable radio for one.

Otherwise, the 6720 Classic is the epitome of average. It runs on Nokia's S60 operating platform and features a basic suite of software including Nokia Maps, N-Gage games and a link to Nokia's Files on Ovi and the Nokia Music Store. Nokia's Ovi app store wasn't available on our review unit out of the box, but was easy to install using the download menu.

It does feature a 5-megapixel camera, a noteworthy specification, and the component of the phone we were most keen to test. We took the 6720 out for a stroll with its sister product, the 6710 Navigator, to compare image quality and we noticed a significant difference. Shot for shot, the Navigtaor model outshone the 6720, with much brighter, richer colour reproduction. Though the 6720 did keep up in regards to focus and clarity of the image, and while it suffers next to the 6710, it manages to be better than camera phones by competing manufacturers.

Camera comparison: 6710 vs. 6720
(Credit: CNET Australia)

Performance

While we lament the 6720's lack of interesting features, we can't criticise its otherwise excellent performance. Voice calls are crystal clear due to the phone's noise-cancellation effect feature. Text messaging and email would be excellent too if it wasn't for the difficulties presented by the undersized keyboard.

Nokia estimates extended battery life at 8.5 hours of 3G talk-time, or double what you could expect from a similarly specced phone from one of its competitors. We can back up this claim to a point, with recharges occurring on the third or fourth day during our tests, which is outstanding.

Overall

A mere glimpse at the Nokia website shows the wealth of handsets currently in production by the Finnish mobile overlord. With this in mind, we believe each new phone needs to set itself apart from the pack somehow, and the 6720 just doesn't do that. Our score might seem harsh for a 3G phone with great battery life and a decent camera, but it reflects the question that remains unanswered after spending time with the 6720, "Why would you buy this phone and not one of the dozens of other phones on show in your local phone shop?" The truth is, we probably wouldn't.

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bilbo21
8
Rating
 

"great phone"

bilbo21 posted a review   
Australia

The Good:reception, coverage, battery life

The Bad:silly apps on it

Wow. I am amazed at the negative reviews. I've had my phone for over 2 years and it has worked seamlessly. The radio is outstanding compared to many other phones - when I am in the bush or working in a steel hulled ship I have connection when my colleagues do not, and the phone has taken a real beating and continues to power on. I charge it maybe once a week. And it has real buttons, not those silly touch screens that can never work out which letter I am pressing.
I suppose if you want cameras and "apps" and pointless stuff like that you might not like it, but if you want a Telephone this one has been excellent for me and the many other people I know who have one and are still using it.

Victorian
3
Rating
 

Victorian posted a review   

The Good:Appeared to offer more that the 6120

The Bad:Is anything good.

Purchased phone on a plan from a Telstra shop in Dec2010. Phone died on the way home, returned it to the shop, expecting a replacement. But no "had to be sent away". THREE MONTHS later I got it back. Shop staff claims it was replaced. Crap is my response. At home I forensically examined it and it is the same old "new" phone. The staff are unrepentant and the manager "is in a meeting". Sounds like a certain bank. Some aspects of the CD provided are now not downloadable as informed by Nokia and the user guide must have been dreamed up by an IT consultant on drugs. My old Nokia 6120 has been functionable and I may keep using it. Bugger about the new phone being on a plan. Overall Telstra deserves to have it's share price drop even further for the lies and poor service. Nokia you have also lost me.

Hambo
1
Rating
 

Hambo posted a review   

The Good:Never

The Bad:Always

Had this phone for a few months when the sceen went. Returned to Nokia who stated it had liquid damage on main board. As the Phone has never been in water, they stated because of the micro technology it could have been the humidity or sweet. I have always had a Nokia phone but never again.

 

oldpedro posted a comment   

The Good:nothing

The Bad:everything

This particular phone/model is not worth a pinch of parrots poop as my old man used to say. It replaced one of the same model which died two weeks and two days out of warranty. That phone was hardly used except for when I travelled, so I thought I would make more use of the this new one, learning how to use it for internet and email etc. Both phones were purchased outright, not on any plan. This new one lasted all of 6 days before it died. The phone purports to be capable of much but delivers practically nothing. Nokia's quality is appaling.

dominus
4
Rating
 

dominus posted a review   

The Good:user friendly

The Bad:just suddenly shut off and wouldnt turn back on

This phone was a gift from my parents. Howeve i only used it couple of months, and suddenly turned off. Brought it to technicians, but not able to fix it, already spent a lot of money, but still the same, and one shop said its the mother board, and i have t pay like 90% of its phone price. I really like the phone though.

DeeDee
1
Rating
 

DeeDee posted a review   

My Nokia 6720 has intermittent problems. Sometimes it can't be turned on unless the battery and sim card are removed and today not even that has worked. When in offline mode, the phone turns itself off and is difficult to turn back on, because the screen does not light up properly. This is my fourth Nokia phone and purchased it because the others had proven to be very reliable. They don't make them like they used to.

hacck
2
Rating
 

hacck posted a review   

bad bad bbad phone turns itself off and wont start again shame nokia shame wont buy another one again

kbird
1
Rating
 

kbird posted a review   

The Good:Nothing

The Bad:Everything

This is the worst phone I have ever owned in my life, horrible camera, horrible buttons and the programs within the phone are all layed out wrong. You have to go through a maze to get anywhere within the phone !!!!

 

chucky posted a comment   

worst nokia i've had. phone won't turn on. and turns itself off when making calls. this is not the first problem i've had unfortunatly also locked in plan.

Upul Katharagamyagae
1
Rating
 

Upul Katharagamyagae posted a review   

The Good:nothing

The Bad:VERY VERY BAD

This phone has given me soo much trouble.. cant make a call or send a text. I bought it on a plan so its even worse I cant get out of it. AARRGRGHHHHHH!!!!! PLEASE DO NOT EVER GET THIS PHONE.


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User Reviews / Comments  Nokia 6720 Classic

  • bilbo21

    bilbo21

    Rating8

    "Wow. I am amazed at the negative reviews. I've had my phone for over 2 years and it has worked seamlessly. The radio is outstanding compared to many other phones - when I am in the bush or working ..."

  • Victorian

    Victorian

    Rating3

    "Purchased phone on a plan from a Telstra shop in Dec2010. Phone died on the way home, returned it to the shop, expecting a replacement. But no "had to be sent away". THREE MONTHS later I got it bac..."

  • Hambo

    Hambo

    Rating1

    "Had this phone for a few months when the sceen went. Returned to Nokia who stated it had liquid damage on main board. As the Phone has never been in water, they stated because of the micro technolo..."

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