Nokia Music Store

If you can access the Nokia Music Store then we think it's worth a look; but Nokia isn't making it easy.


6.5
CNET Rating
2.6
User Rating

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CNET Editor

Joe capitalises on a life-long love of blinking lights and upbeat MIDI soundtracks covering the latest developments in smartphones and tablet computers. When not ruining his eyesight staring at small screens, Joe ruins his eyesight playing video games and watching movies. Twitter: @Joseph_Hanlon




The Web site
With grey and blue fonts sitting on a clean white background, the Nokia Music Store is a sharp looking site, and not just a little reminiscent of Apple's iTunes interface. The launch page of the Nokia Music Store offers a swag of track suggestions and pre-made playlists from top selling singles and albums, to celebrity playlists, to the artist revisited section; showcasing highlights from a particular artist's back catalogue.

Navigation of the site is as easy and intuitive as we'd expect. At the top left of the page we found dialog boxes to search artist and title. Hovering the mouse over any search result activates a floating pop-up box that gives access to all the functions available had the result been selected; a preview of the track, the option to stream the track (after paying the streaming subscription), and the option to buy the track.

The master-stroke for the Nokia Music Store is being able to access the site from your Nokia handset. The mobile version of the site is necessarily pared down to accommodate the smaller sized screens, but most of the sites functionality is still in place. Once you log in on your phone you get full access to browse and download tracks, although you won't be able to stream music or preview tracks from the site.

Features
Aside from basic browsing, previewing and downloading, the Nokia Music Store has a few tricks up its sleeve. The most notable and perhaps attractive feature is the streaming "Jukebox" service, giving subscribing customers the option to stream unlimited music through the Nokia Media Bar Internet Explorer plug-in. As a streaming service none of the tracks that customers listen to are stored on their PC, but for people who spend lots of time previewing the 30-second samples, the Jukebox feature will be welcomed.

One thing Nokia is not offering customers yet is an integrated music management program; however, playlists of music can be streamed through your browser via the Nokia Media Bar plug-in for Internet Explorer. This is better than nothing, but really just collects songs into a list without any options to order them asides from dragging and dropping tracks above or below one another. Nokia has suggested it's working on a dedicated media client, but until we see it, the lack of management leaves us longing for the ease of iTunes.

Compatibility
Users looking to escape the choking grip of Apple's DRM-protected file compatibility will be less than impressed to discover Nokia has followed a similar route. Where the iTunes store sells DRM-protected AAC files, the Nokia Music Store sells DRM-protected Windows Media Audio (WMA) files. This restricts users to playback on their Windows PCs and compatible media players, which does not include the ubiquitous Apple iPod.

Stranger still is the limited list of Nokia handsets that are currently compatible with the Nokia Music Store Web interface and the music downloaded from the site. Currently there are only four handsets that can access the site; the N95, N95 8GB, N81 and N82. Handsets that can play the DRM-protected WMA files are the list above plus the N91, N76, the 6500 Slide, 6267 and the Nokia Xpress Music range. This is far from a complete list of current and popular Nokia handsets.

Furthermore, the Nokia Music Store site is only compatible with the Internet Explorer browser (version 6 and above) and only accessible from a Windows PC — there's absolutely no Mac or Linux support. Digitally protecting the music may still serve a purpose, however much customers will rail against it, but limiting the compatibility for browsing, purchasing and playback could be the death knell for such a young service.

Pricing
Nokia is playing the pricing game safely with single tracks costing AU$1.70 and full albums costing AU$17; identical base pricing for music on the iTunes store. While browsing the Nokia Music Store, we also found a few bargain priced albums for AU$12. The streaming music service is priced separately to music downloads, a recurring charge of AU$10 per month. Depending on how you consume music, and how precious you are about owning the music, we think the streaming service represents excellent value.

Overall
The Nokia Music Store looks great, is easy to navigate and has a great collection of music on offer, especially Australian music. However, the specificity of devices needed to access the service, not just with the DRM-protected files, but also the browser and the short-list of Nokia handsets, means you may need to spend more money to access the service than many people will be willing to pay, especially when iTunes is free and available across all major platforms.

If you already own a Windows PC and a compatible Nokia handset then the Nokia Music Store is well worth a look, and if you're someone who prefers listening to the radio than buying CDs, the streaming options represents good value.


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Tony
2
Rating
 

Tony posted a review   

Bought a Nokia 16.No problem with the phone but the music store is terrible.Unable to sign in,then states that the pin number I got to download the free music tracks is invalid.Very slow software and freezes my computer.NOt impressed.

julie
1
Rating
 

julie posted a review   

The Good:concept

The Bad:Nokia's disinterest in making your service WORK

Though an excellent concept, I could not recommend the CWM service to anyone. My son saved for the phone, had a short period of happiness(!), then encountered a problem with his service not working at all. Despite months of dealing with the NOKIA DON'T CARE CENTRE, they have been totally unable to fix the problem. They are disorganised, disinterested, and fail to return calls as promised. We will clearly have to now waste even more time on this issue, putting in a claim with the Telecommunications Ombudsman.

thap
1
Rating
 

thap posted a review   

The buying experience was very frustrating - added thingsto wish listy expecting to be able to buy it all" - no can do, had to buy individually, clicked the download for each, did not realise one had to click the the tick too - looked for a shopping cart list to see total of what I thought I had selected to buy - nothing - bumbled around all the options - nothing - googled - read somewhere that one had to confirm each buy - repeated the buy process - saw the ticks, ticked - no interim sub total - it just started downloading and slowly decreased the voucher total we had - realised that the current downloads was our "shopping cart" (sort of) except it is only there if you are already committed to buy.

AyushB Facebook
2
Rating
 

AyushB posted a review   
Australia

The Good:I don't know

The Bad:Lots and Lots

if it's too good to be true then it probably is, Nokia said free music with 5800 but didn't say that I couldn't keep those songs on any other devices nor burn them into my DVD for future use.
For two months this pathetic service didn't work, it took me 30 emails to finally get the service up and running, DRM protected i can understand but I can't even download this into my Nokia N95 8GB?? let alone my Ipod Classic or My laptop. I hate you Nokia for doing this.

 

two dogs posted a comment   

i have to agree with all the other comments and reviews...the nokia 5800 is a great phone but the "comes with music" is a nightmare to access and looks like nokia have a lot to learn!!

 

BigDezDez posted a comment   

The Good:Free music (with phone), good selection of music availablem, easy navigation

The Bad:Frequently crashes, slow & sluggish, files come with DRM.

I have to admit, I only changed to Nokia Music because my 5800 came with 18 months worth of free downloads. I was happy with iTunes and without the enticement of free DL's, I wouldn't have changed.
That said, I quickly got used to Nokia Music and found it quite easy to use.
HOWEVER, after a short while I saw past this and noticed the faults. First of all, UNLIKE iTunes, the files come with DRM (Digital Rights Management), which restricts you in burning them to CD, or putting them on another computer, or another device. Secondly, it is FREQUENTLY crashing. I let this go for a few months, thinking that the updated version will be de-bugged..... still waiting for an update though. Third fault is the fact that it is really slow in comparison to other players I've used.
So unless Nokia get serious about being a competitor to iTunes and fixes these issues (sooner rather than later - BEFORE they lose ALL of their credibility) I think most - if not ALL - of their users will revert back to iTunes (or whatever else they were using) once their "unlimited free downloads" time is up.

 

SereneH posted a comment   
Singapore

The Good:good selection of music

The Bad:doesn't stream!!!! i feel so cheated... i paid and it doesnt work. I thought nokia is reliable... very dissapointed.

Nokia online streaming doesnt work. don't bother paying for it.

Wille
1
Rating
 

Wille posted a review   

The Good:--

The Bad:crashes
doesn't work
DRM

It just doesn't work. It just says my 5800 xpressmusic is not supported. And it crashes if I try to transfer music to my phone.

Ian_M
2
Rating
 

Ian_M posted a review   

The Good:Great service for a month

The Bad:They will charge your credit card and have no idea why the service stops working after the first month

Stay far away from Nokia Music streaming - it fails each month when your account. They will sucessfully charge your credit account, but streaming stops wprking. Dozens of e-mails and hours spent talking with Nokia Care Line will not result in a fix. My experience was that I had to explain the issue time to the Nokia Care Line people who do not talk to eachj other and never progress beyond "re-install the software" even though the issue is clearly one of Nokia Music account management.

chewie
1
Rating
 

chewie posted a review   

The Good:Selection of music

The Bad:DRM
Windoze and IE only
clunky, slow interface

Really disappionted with this. The software is clunky and .net krudd like nokia sync software. Also they can stick thier DRM - you can only burn your music to CD a set number of times, you can only transfer the music to a device a certain number of times (under 10). If I buy, I do what I like with it. Sorry Nokia, this is a no-go


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User Reviews / Comments  Nokia Music Store

  • Tony

    Tony

    Rating2

    "Bought a Nokia 16.No problem with the phone but the music store is terrible.Unable to sign in,then states that the pin number I got to download the free music tracks is invalid.Very slow software a..."

  • julie

    julie

    Rating1

    "Though an excellent concept, I could not recommend the CWM service to anyone. My son saved for the phone, had a short period of happiness(!), then encountered a problem with his service not working..."

  • thap

    thap

    Rating1

    "The buying experience was very frustrating - added thingsto wish listy expecting to be able to buy it all" - no can do, had to buy individually, clicked the download for each, did not realise one h..."

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