Palm TX

By Bonnie Cha, CNET.com on 14 October 2005

The Palm TX offers a winning package of wireless connectivity, productivity tools, and fun for users of all kinds.

User rating:9.1
  • Good: Integrated Wi-Fi and Bluetooth • Large, bright screen • Solid battery life • Music and video playback • Sleek, compact design
  • Bad: Battery not user-replaceable.
  • RRP: AU$499.00

When Palm released its LifeDrive in May, we were thrilled that the company finally integrated Wi-Fi into one of its PDAs. Unfortunately, when we saw the wallet-stretching price tag, the celebration was short lived. Now, it appears we can put our party hats back on, because the new Palm TX offers a more affordable solution that should please a wide range of users, both professional and casual. Aside from built-in Wi-Fi and Bluetooth, the TX crams a long list of features and solid performance into a sleek package that can go head-to-head with its Pocket PC counterparts, such as the Dell Axim X51 and the HP iPaq rx1950. In other Palm news, the company dropped the price of its Palm Tungsten E2 to AU$349, so if you don't need Wi-Fi, the E2 is a good option.

Design
With the exception of the colour scheme, the Palm TX largely resembles the Palm Tungsten E2 and the Palm Tungsten T5 in design. Rather than the classic metallic silver chassis, the TX sports a chic midnight blue colouring that can easily pass as black. In addition, the solid-feeling PDA is sleek and compact -- 78.2mm by 15.5mm by 120.9mm and 148.5 grams -- and should have no problem slipping into your bag or coat pocket. Palm does package the device with a flip cover that attaches on the left spine to protect the screen and outer face from scratches, but if you want complete protection, we suggest you invest in a full-size case. Besides, once you take a look at the TX's gorgeous screen, we suspect you'll want to do everything to keep it that way.


Don't fuss with the menus. Access your Calendar, Contacts, Home Page and Web with the touch of a button.

The Palm TX's spacious 4-inch-diagonal display supports more than 65,000 colours and a 320x480-pixel resolution. Text and images are sharp and crisp, and you can even customise the PDA with a number of colour themes. As with the Tungsten T5, there is a toolbar along the bottom edge of the screen, where you can switch between landscape and portrait mode, bring up the virtual keyboard, and turn on the wireless radio with a tap of the button, among other things. One-touch access to Home/favourites, Calendar, Contacts, and Web is also available through the four shortcut keys below the screen. The five-way navigation toggle sits in between this quartet. Overall, the layout is spacious, and all buttons are tactile.

On top of the Palm TX are an SDIO/MMC expansion slot, a 3.5mm headphone jack, a power button, and a stylus holder. To sync with your PC or Mac, you can use the included multiconnector USB cable, which plugs into the bottom of the PDA. The connector for the AC adapter sits immediately to the right of the USB port; this made for a tight fit when both connectors were plugged in. If you ever need to reset your device, you can do so by pressing the button on the back of the device with a paper clip or a sharp point. Unfortunately, the battery is not user-replaceable.


One, two step: Syncing the TX with your computer is just a matter of plugging in the multiconnector and pressing the HotSync button.

Palm includes enough of the basics to get you going right out of the box. Aside from the aforementioned flip cover, AC adapter, and USB cable, you get a user guide and an installation CD loaded with an interactive tutorial and various software. Palm will offer a number of optional accessories, including Bluetooth-enabled goodies, such as a Bluetooth GPS navigation system and Palm's Universal Wireless Keyboard.

Features
The Palm TX is well appointed in the features department. Under the hood, the TX is powered by a 312MHz Bulverde Intel processor and comes with 128MB of nonvolatile flash memory, 100MB of which is user-accessible. Not only is the amount of memory sufficient for copious numbers of contacts, appointments, and other PIM data, but you're also guarded from losing all your data if your PDA happens to run out of juice. A word to the wise: Multimedia files, such as MP3s and video clips, take up a lot of memory, so we recommend investing in a memory card or two to carry such files. The TX's expansion slot accepts up to 2GB SD cards.


One for the road: Load up an SD card with your favourite tunes and videos and stay entertained on the go.

Palm may have been late to join the Wi-Fi game, but we're glad it at least showed up. Even better, connecting to the Web with the TX is fast and easy. It found our test access point right away (you can also enter encryption settings for enhanced security), and after a couple of clicks, we were surfing the Web within a matter of seconds. Web pages loaded fairly quickly for a PDA, although more graphics-intensive sites took more time to upload, naturally. We also checked our Web-based Yahoo and Hotmail e-mail accounts. The built-in Bluetooth comes in handy as well -- we paired the Palm TX with the Bluetooth-enabled Dell Axim X51v and transferred contacts and appointments between the devices successfully.

On the software front, the Palm TX runs Palm OS 5.4 and includes DataViz's Documents To Go 7 and VersaMail 3.1, arming mobile professionals with the tools to work on the go. With Documents To Go, you can view and edit native Microsoft Word, Excel, and PowerPoint, which is viewable only on Macs, while VersaMail 3.1 delivers your e-mail with support for up to eight e-mail accounts (POP, IMAP, APOP, or ESMTP). VersaMail also works with Microsoft Exchange ActiveSync, so with the help of your friendly IT department, you can connect directly to your company's Exchange server. Palm throws in a few other goodies, such as an expense program, a dialer, Solitaire, a world clock, and a calculator.

Now, let's have some fun, shall we? To fulfill your entertainment jones, the Palm TX comes equipped with Pocket Tunes for listening to your favourite tunes, as well as podcasts. Pocket Tunes supports MP3, WMA (requires Deluxe edition), PCM WAV, and Ogg Vorbis music files. You can create and edit play lists, shuffle songs, and customise the look of your player with different skins. One of our favourite tricks was to use Pocket Tunes for setting music as background while we displayed a slide show of our photos. It's a cool way to show off your latest snapshots with friends and family, but it's also great for mobile professionals who want to share relevant images with clients and coworkers.

Performance
The Palm TX performs quite well, thanks in part to the 312MHz Intel processor. There was only the slightest pause when we switched between applications; it was a noticeable improvement from the sometimes-sluggish performance of the Tungsten E2. Video playback and music playback were clean and smooth, and we were impressed by the sound quality and volume levels of the handheld.

As with the most recent batch of Palm PDAs, battery life for the TX was good. In CNET Labs' tests, where we looped a video clip using Kinoma Video Player and set the screen at 50 percent brightness, the PDA ran out of juice after 4.5 hours. This isn't bad, but the results did fall behind those of the Tungsten T5 and Tungsten E2. Playing music on a repeated loop, the Palm TX lasted a longer 10 hours.

Topics: handheld, pda, palmone, wifi, tx, palm, tungsten

Comments (8)

  • txstudent gave 10/10 on 26/07/2007 05:01 Report abuse

    I got a TX as a cheap alternative to a laptop while going to school. I got the keyboard to use with it and it works great - I'm set up in seconds! More importantly, I can fit everything in my pocket. Try doing that with a laptop.

  • tim gave 10/10 on 31/03/2007 13:55 Report abuse

    A VERY GOOD PDA, PERFECT FOR PUTTING IN NOTES ABOUT APPOINTMENTS

  • Nilson gave 8/10 on 18/08/2006 02:06 Report abuse

    • Good: Wi-Fi is what made me choose it and Palm OS stability when compared to Microsoft's OS. Really nice screen and sound for my usage. Bundled software is great! Battery duration during charges is good.
    • Bad: Warnings of low battery are too constant and start too early. Also concerns me the fact of the battery not being user-replaceable. I can't understand why they decided to design it this way and I don't know how easy / cheap will be to have it replaced and not how frequent it will be. This is a concern I'd rather not have and would not in case replacement could be done by user.

    Really good piece of hardware!

  • npubb gave 5/10 on 12/08/2006 12:43 Report abuse

    • Bad: Cannot surf thru my Blackberry :(

    Bluetook doesn't talk to Blackberry

  • noobs_clan gave 8/10 on 11/08/2006 17:49 Report abuse

    • Good: the palm tx is very good for school work like i use it for and u can listern to music wile ur in class which is good. i have used my freinds windows based pda and they are no ware near as easy to use. the palm keyboard is a must have for this pda becuase it makes so u can do ur emails and web.
    • Bad: movies on it are really bad dont buy it for a movie player and screen protectors for this pda suck.

    pretty dam good pda

  • noobs_clan gave 8/10 on 11/08/2006 17:47 Report abuse

    • Good: the palm tx is very good for school work like i use it for and u can listern to music wile ur in class which is good. i have used my freinds windows based pda and they are no ware near as easy to use. the palm keyboard is a must have for this pda becuase it makes so u can do ur emails and web.
    • Bad: movies on it are really bad dont buy it for a movie player and screen protectors for this pda suck.

    pretty dam good pda

  • Cam gave 1/10 on 22/04/2006 20:05 Report abuse

    OK so far

    It actually impressed me, I was expecting less yet got more. The one, well the biggest issue I think is the lack of wireless protocols (WPA2 Enterprise etc) which involves BUYING software from Palm for $6-00 but the killer is the requirement to install it from a flash card which you also need to go buy. I did all that and it works well.

    Now I just have to hunt out 1) Corporate Management Tools for managing a fleet of these things and 2) Microsoft software for managing our domain and Active Directory etc.

    Yeah, seems like a great product.

  • TXer gave 1/10 on 12/11/2005 21:55 Report abuse

    Winner

    Started off in the year 2000 by owning a beautiful Palm Vx, sleek and functional but the screen was just too poor to be functional. (Although compared with my Psion 5 is was good).

    Then I upgraded to a Clie T665C, beautiful machine. Sold it because I needed the money. Have bought and sold various phones and computers over the years.
    Last week I decided I needed a Palm system again, I just could not be as productive with a cell phone as with a PDA.

    Enter the TX. I was waiting until an affordable palm PDA with wifi came onto the market.

    It is here.

    Build is excellent, not metal but nice and black. Solid stylus. Solid buttons. Screen is sensational in every respect. Battery life, well, I've given it heavy use now for 3 days straight, including wifi turned on, and there's still plenty of battery left.

    Surfing the web is a cinch, as is email. There's not much about the TX I don't like except the connection with the sync cable - it's wonky, much like Motorola cellphone cables.

    Also, Graffiti 2 is not much chop, I will revert back to G1.

    Oh, one last comment. It syncs perfectly with a Mac

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