Poll: are the iPhone's woes deal-breakers for you?

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Joe capitalises on a life-long love of blinking lights and upbeat MIDI soundtracks covering the latest developments in smartphones and tablet computers. When not ruining his eyesight staring at small screens, Joe ruins his eyesight playing video games and watching movies. Twitter: @Joseph_Hanlon

iPhone's new antenna positions
(Credit: Engadget)

While thousands of Australians would love to have bought the new iPhone 4 on 24 June alongside the estimated 1.5 million Americans who did at its launch, it seems there's a sunny-side to being asked to wait.

US customers have been reporting a variety of issues with the new smartphone, including some seemingly serious problems with network reception and faulty displays.

On the day the latest iPhone hit stores, and customers pockets, reports started to arise saying yellow bands or spots of colour were obscuring parts of the iPhone 4 display. Tech blog Gizmodo had 55 readers send in photos of the screen issue. To be fair, there will always be a portion of products that slip through manufacturing quality assurance, and the number of iPhones with discoloured displays does seem to be only a tiny fraction of the total number shipped.

Are the iPhone's issues deal-breakers for you?

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More worrying is the widely reported issue of signal loss after users cover the antenna band of the headset with their hands. Apple highlighted the newly designed external antenna band on the iPhone 4 as being one of the phone's hot new features, indicating that it would offer users significantly better reception than the previous generations of iPhone. Instead, this external antenna is reportedly the cause of even weaker signals than in previous years, a problem observed by several experts even before they had a chance to use the new iPhone handset.

While the screen issues can be put down to bad luck, the design of the external antenna seems to be a major engineering blunder by Apple. This problem is currently solvable by purchasing a US$30 rubber bumper that runs around the rim of the phone (is anyone else suspicious that Apple had these accessories ready to sell at launch?) or by applying some low-fi ingenuity like the iPhone users who ran gaffa tape around the rim of the phone.

What we want to know is if these issues are making you think twice about buying a new iPhone? Are you concerned that the antenna issue could turn your shiny new iPhone into a very expensive paperweight? Let us know in the comments below.

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It's not just the faults... posted a comment   

It's the way Apple are (not) solving them. Job's answer - hold it a different way - C'mon really? $1000 but I have to hold it a certain way? Just admit you made a mistake and will give out the cases FOC and maybe I'll believe in Apple.

 

wl posted a comment   

I believe the latest os version has a setting to disable all cellular data.

 

alex posted a comment   

I am using iphone 3GS and I have seen many problems. The biggest one: I can't turn off data roaming, so I am being charged for data usage in roaming. Three blames it on Apple though iphone user manual claims it is possible to avoid roaming charges. I would return my iphone 3GS if I could, leave it alone buying a new iphone. Go for one of Android supper phones.

 

AjR posted a reply   

In the iOS4 update you can turn Cellular Data and Data Roaming off individually under Settings>>General>>Network

 

Bowla posted a comment   

Bloody crapple muck! I really don't understand what it is with some users of Apple products. They seem to think the sun shines out of Steve Jobs backside and the company can do no wrong.

My contract runs out later this year, and I was considering taking a look at the iPhone, but this latest release shows they really are just a lot of hype over substance. I'll be waiting for the Nokia N8 & do a comparison between it and one of the HTC products to see which suits my purposes best. I'm not brand loyal, but I just want products that work the way I expect them to without having to go back for repairs as soon as I take them out of the box, and without being told I need to buy a certain accessory (how suspicious is that little gem from Apple?). Nokia has never let me down with any of their phones, so I tend to stick with what works, even if the OS is a bit clunky, because I need reliable communications for my work.

 

Ross posted a comment   

Why would apple sell a bumper case that did not protect the back of the iphone from being scratched. Its obvious that they knew it was a problem. Common who would have just bought a case that just protected the sides? They never sold anything like that for the iphone 3g or 3gs.


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