HP Photosmart 3310

By Jeffrey Fuchs, CNET.com on 08/11/2005

More HP reviews , RRP: AU$599.00

The good:

  • Wi-Fi and Ethernet ready
  • Built-in storage card slots
  • Scans film negatives and slides
  • Excellent text quality, good photos, and fine graphics prints

The bad:

  • Lacks an automatic document feeder
  • Scanning could be better
  • Paper capacity is small for office use

The bottomline:

The HP Photosmart 3310's many useful features make it a good fit for a home office.

Users' rating:

8.4/10

The HP Photosmart 3310 shares many features with earlier all-in-ones from HP, but this model ups the ante in a couple of important areas. Like the HP Photosmart 2710, the 3310 features stand-alone copying, faxing, scanning, and printing, plus wired and wireless networking, built-in camera card slots and a PictBridge port. The 3310's individual ink tank system, featuring two dedicated photo inks, is superior to the 2710's dual cartridge system, plus the 3310 adds scanning for negatives and slides. If you like the scanning adapter but don't require networking or faxing, check out the sibling HP Photosmart 3210 or the rival Canon Pixma MP760. But if you need an automatic document feeder for frequent photocopying, check out the pricier HP 7410 or the Canon Pixma MP780, which better fit small offices.

Design
The shiny grey HP Photosmart 3310 measures a compact 457mm by 508mm by 508mm (WDH) with the scanner lid open and the paper trays extended. This machine weighs 12 kilograms, heavier than its slim body may appear yet easy to lift. Unlike more business-oriented all-in-ones, the HP Photosmart 3310 lacks an automatic document feeder; instead, the detachable flatbed scanner lid houses a built-in adapter for film, negatives and slides to serve photo hobbyists.

A large, 2.5-by-3-inch colour display dominates the center of the HP 3310's elegant control panel, which you can tilt for the best view. Dedicated buttons cover Photo, Video, Copy, Scan, HP Instant Share and Fax functions, alongside an alphanumeric keypad, a target-style menu, and a blue-glowing wireless radio icon. Four camera card slots and a PictBridge digital camera port are also in front. Lift up the control panel from underneath to access the six pop-out ink tanks, which include an extra-large black module and smaller cartridges for yellow, light cyan, cyan, light magenta and magenta.

The HP Photosmart 3310 includes a 50-sheet output tray; a photo paper tray that holds up to 20 sheets of snapshot paper; and a main, bottom paper tray that holds 100 sheets of paper from 7x12.7 cm to 21.6x35.6 cm in size. To load photos, you must remove the underside of the output tray, which is easy. But because the photo tray doesn't move, you'll have to grope around to load pages into it. At the back, the HP Photosmart 3310 conveniently locates a USB 2.0 port, an Ethernet port and an indicator light, as well as two fax ports (1-line and 2-EXT) in one area.

Features
The HP Photosmart 3310 prints, copies, scans and faxes in greyscale and colour, with or without a computer. You can print photos or frames from digital videos directly from a camera card or connected PictBridge digital camera. The LCD on the control panel lets you preview and print images from your camera, digital storage card, hard drive or scans. You can also use the control panel and LCD to change brightness, remove red-eye, add a border and make passport photos with your digital pictures.

The HP Photosmart 3310 is easy to set up and install. You can choose from three connection options: direct to your PC or Mac via USB 2.0, straight to a wired network via Ethernet or wirelessly to a network via 802.11b or g. Plentiful setup documentation includes a four-colour, large-format setup guide, a 200-page user guide with a chapter on networking and a help guide on the included software CD-ROM.

You can choose either the 1,133MB full install with HP's Image Zone Photo and Imaging software or the slimmer, 395MB express install. We recommend the express install unless you need photo-editing software, because Image Zone can eat up a lot of your computer's resources. Although we didn't encounter problems with Image Zone in our tests of the 3310, we have suffered through clunky installation of the same software when we've tested other HP all-in-ones, such as the HP OfficeJet 7410.

Performance
Inkjet multifunctions are less than speedy, and the HP Photosmart 3310 is no exception. In CNET Labs' performance tests, this printer produced 5.26 pages per minute (ppm) of normal quality black text, slower than the 6.45ppm of the Canon Pixma MP760 but faster than the 2.10ppm of the Epson Stylus RX620. On the other hand, HP 3310 dawdled by printing a letter-size photo in 81 seconds; the Epson RX620 took just 41 seconds and the Canon MP 760 did the same in 57 seconds.

CNET Labs all-in-one speed tests (page per minute)
(Longer bars indicate better performance)
Copy  
Colour scan  
Grayscale scan  
Photo  
Text  
HP Photosmart 3310
2.17 
6.11 
6.22 
1.21 
5.26 
Canon Pixma MP760
3.93 
5.23 
5.25 
0.57 
6.45 
Epson Stylus Photo RX620
1.49 
3.08 
4.15 
0.41 
2.1 

The HP Photosmart 3310's text print quality on HP Premium paper was great for an inkjet, on a par with that of the Canon Pixma MP760. Letters looked dark black and easily legible, even at 2-point size. The 3310's colour graphics enjoyed smooth gradients and excellent details but suffered from inaccurate colour matching due to an overdose of cyan. Printed on HP Photo paper, CNET Labs' letter-size test photo looked good, with bright colours and accurate details. However, dots were visible up close, especially in skin tones. The quality of the HP Photosmart 3310's greyscale and colour scan was only fair, suffering from washed-out or absent light greys as well as halolike bright spots around bold black text. The colour scan had a similarly overexposed-looking appearance.

CNET Labs' all-in-one quality tests
(Longer bars indicate better performance)
Grayscale scan  
Colour scan  
Photo  
Graphics on inkjet paper  
Graphics on plain paper  
Canon Pixma MP760
Good 
Good 
Excellent 
Excellent 
Good 
Epson Stylus Photo RX620
Fair 
Fair 
Good 
Good 
Excellent 
HP Photosmart 3310
Good 
Good 
Good 
Fair 
Fair 

The HP Photosmart 3310 comes with a one-year limited warranty; 90 days only for the software. Free technical assistance is available at HP's Web site in the form of software updates, software and driver downloads, setup help, manuals, answers to FAQs and e-mail chat.

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djdhays
02/08/2008, 03:46 AM

rating
4
/10

Good luck operating on a wireless network getting everything to work. Online support will run you through about 30 minutes of stuff that won't do a thing to fix the problem.

Pros: all in one

Cons: hard to get everything to work, expensive, poor support, expensive ink cartriges which don't last long.

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cangel101
24/07/2008, 10:18 AM

rating
6
/10

Printer is all around a good printer, all functions work okay.

Pros: Easy to use, printer, scanner, copier

Cons: Printer keeps disappearing with Vista.

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Tired of Vista
07/04/2008, 05:50 AM

rating
4
/10

Horrible experience with wireless drivers in Vista Home Premium. Worked with MAC OS-X, but my new Vista laptop has required many frustrating days & printer keeps disappearing from the laptop.

Pros: Nice all in one functions when it works. Good quality printing and convenient.

Cons: Doesn't run wireless in Vista. Labor intensive. Printer stops any time "phone off hook" appears if hooked up for fax. Ink runs out quickly, even colors that are not used often.

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Corrado68
04/11/2007, 07:45 AM

rating
6
/10

Good all-rounder but too many software issues. Poor scanning quality.

Pros: Several Useful functionalities in one package

Cons: - Cannot get wireless print to work (despite the printer is connected and I can use the Integrated Web Server and the Wireless scanning).
- Driver package is way too large (1GB+ !!!) and too many programs are installed with no option to have "just" the drivers
- Scanning stopped working and had to re-install the whole package twice to have it working again.

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ezekiel
28/08/2007, 08:10 PM

rating
3
/10

failed after just a year and HP do not service the printer when its out of warranty. Their online and phone support was very poor

Pros: convenient scanning
normal printing OK

Cons: very noisy when printing
couldn't get wireless function to work
disappointing photos

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clguy1234
02/08/2007, 06:35 AM

rating
8
/10

The only complaint I have about this printer is having to replace the ink too often. I tried ordering generic replacement cartridges off ebay but they didn't work. If you buy HP's criminally-misleading "custom photo pack" then the cartridges are only half full!! Make sure you get the regular, more expensive pack. Other than that, for the last 2 years it's been a really great printer, which is to be expected, considering what it cost.

Pros: all-in-1
Print quality
many features

Cons: ink cost

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duser
30/05/2007, 08:28 AM

rating
7
/10

Good overall printer.

Pros: Many functions including fax, print, copy, scan, wireless, memory reader.

Cons: Unit failed after 110 months. so far covered under warranty.

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Peter Cebulski
20/05/2007, 05:29 PM

rating
10
/10

hp have released a software and driver package for use with microsoft's 32 & 64 bit versions of Vista.

Pros: Awesome

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Peter Cebulski
20/05/2007, 04:14 PM

rating
9
/10

Great All round printer, looks good to.

Pros: My unit died within a 12 month period of purchase. I phoned hp, all was great service and I had a brand new printer delivered to my front door within 4 days.

Cons: Have not experienced any as yet.

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Alannon
10/03/2007, 04:33 PM

rating
9
/10

Great all around.

Pros: Good Photos, Easy Wireless setup, fast print speeds (either they got a bad one or I just got an exceptional one)

Cons: No Vista drivers yet.

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