Join CNET.com.au: Receive free newsletters, post to forums and win prizes. Sign up now!

Dell 926 Photo All-in-One

By Felisa Yang on 08/06/2007

More Dell reviews , RRP: AU$109.00

The good:

  • Built-in media card slots and USB port
  • E-fax capability
  • Produces a scannable photo index

The bad:

  • Disappointing print quality
  • Photo ink actually degrades photo quality
  • Dell's own photo paper doesn't produce the best quality prints
  • Sluggish task speeds

The bottomline:

The Dell Photo 926 is disappointing, even for a AU$100 multifunction printer. You can get a better printer for the same money.

Buying choices:

Editors' rating:

5.6/10

Users' rating:

6.3/10

At AU$109, the Dell Photo 926 is a very inexpensive inkjet multifunction that offers print, copy, scan, and e-fax features. As such, we weren't expecting much from it by way of print speed and print quality. In the end, it failed to meet our meager expectations. Surprisingly, its output was particularly poor using Dell's own photo paper and photo ink tanks. By comparison, the Canon Pixma MP180 shows that you can get decent print quality from multifunction at around the AU$100 price point. And if you're willing to spend just a bit more, the AU$149 Canon Pixma MP460 will make you even happier.

Design
The Dell Photo 926's sleek white-and-light-gray body is reasonably compact for a multifunction printer: it measures 441mm wide, 319mm deep (without the output tray; closer to 21 inches with the output tray fully extended), and 183mm tall. The scanner lid conceals an A4 size flatbed scanner and, since the Photo 926 lacks an automatic document feeder, A4 is the largest scannable size.

The output tray pulls out from the front of the printer, and the input tray and paper support reside along the printer's back edge -- the standard setup for inkjets. A low, plastic guard sits in front of the input area, deflecting wayward objects such as paper clips and pens from falling into the input slot (we recently noted this feature on the Lexmark Z1420, too). The input tray can hold up to 100 sheets of plain paper.

The Photo 926's basic control panel features a two-line text LCD, menu navigation buttons, and Start and Stop buttons -- providing enough control to manage its various tasks. The Canon Pixma MP180 also offers just a text LCD, but the slightly more expensive Pixma MP460 has a 1.9-inch colour graphics LCD. The printer includes two built-in memory card readers that accept most major types of memory cards, though some will require an adapter. The printer also offers a USB port on the front.

This printer uses a two-tank ink system. For regular printing, use the black cartridge and tricolour cartridge. Dell also offers an optional photo cartridge (to replace the black) for six-colour prints, but our advice is to stick with the black and tricolour -- even for photo prints (see the Performance section for more details). The colour cost is high, even for an inexpensive inkjet printer.

Features
The Dell Photo 926 prints, scans, and copies, and while fax isn't a listed task, you can make e-faxes using the bundled Dell Fax Solutions Software. When copying, your options are fairly simple: you can make up to 99 copies at once and scale between 25 and 400 percent. When scanning a photo or document, you can save the scan as a file on your PC, scan to e-mail or fax, or scan the document into a number of programs such as Word, Excel, or any of the bundled software, including Corel Paint Shop Pro. If you save the scan as a file, you can choose from a variety of file types, including JPEG, PDF, and TIFF. You can even scan a document across a network if you've networked it using Dell's optional wireless network adapter. Despite the fact that the Dell Photo 926 has a USB port for flash storage drives, you can't save a scan to such a device. Both of the Canon Pixma models mentioned above have a front-mounted USB port for printing from PictBridge cameras, but you can't use USB flash drives with either of them.

When you plug a flash drive into the USB port, the control panel automatically switches into photo mode. Here, you can apply improvement features such as red-eye removal or auto-enhance, but keep in mind that you can't preview photos on the control panel's basic, two-line LCD. Nor can you select individual photos to print through the control panel. The Photo 926 does have a photo index sheet option, however, that lets you print a scannable index sheet that includes all photos, just the last 25, or those taken in a particular date range. You can then use the index sheet to print just those photos that you choose. If you don't want to print at all, you can simply transfer photos from the flash drive to your PC. Printing photos from a memory card works in the same way. The printer also gives you the option to print Microsoft Office files directly from a memory card or thumbdrive: just use the menu navigation buttons to back out of Photo mode to choose the Office File mode. If you have a PictBridge camera, you can print directly off the camera using the same USB port.

Faxing with the Photo 926 requires that the attached PC be turned on, as the printer itself lacks a fax machine. Basically, you are using the printer to scan the file to your PC, which then sends out the fax. You can schedule faxes, forward received faxes, receive and print faxes, and block junk faxes. All fax tasks are accomplished through the Dell Fax Solutions software, which is bundled with the printer.

All of the above tasks can also be initiated through the Dell All-in-One Center on your PC. In fact, you get more flexibility because you can preview images and make additional edits or enhancements to them.

Performance
The Dell Photo 926 made quick work of text prints, compared to its comparably priced competition: it produced text pages at a rate of 7.60ppm, which was faster than offerings by Canon, Epson, and Lexmark. It was slower with 4x6 photo prints, producing just 0.74ppm, almost half the speeds offered by Canon's Pixmas. It was the second slowest with scans: 4.52ppm for grayscale and 4.50ppm for colour.

CNET Labs Inkjet Multifunction Printer Performance Test
(Longer bars indicate better performance)
Colour Scan Speed  
GrayScale Scan Speed  
4x6 Photo Speed  
Text Speed  
Dell Photo 926
4.5 
4.52 
0.74 
7.6 
Lexmark x5470
5.13 
5.66 
0.53 
6.9 
Canon Pixma MP180
5.61 
6.47 
1.36 
5.81 
Canon Pixma MP460
5.6 
5.68 
1.36 
5.8 
Epson Stylus CX4800*
1.75 
4.06 
0.52 
1.57 
Note: *The Epson's photo print speed is for an 8x10 print.

We were even less impressed with the Photo 926's print quality. Text prints were nicely dark and saturated, but the edges of characters showed a lot of jaggedness, even with high quality inkjet paper. Italicised text, in particular, looked bad, with a hazy ghost image around the text. While the print quality is fine for casual reference prints such as directions or shopping lists, we wouldn't use it for professional purposes or even school reports. The colour graphics print had a generally faded look about them, even when printed with a fresh ink cartridge. The entire print was beset by faint, horizontal striations, which were distracting. The photo elements were grainy and the barcode-style patterns were fuzzy. White text on a coloured background was unreadable at 4 point type.

The photo quality prints left us a little baffled, too. Most printer manufacturers recommend that you use their own photo paper for best quality, but we found that prints made on HP's Premium Plus Photo paper were better than those made on Dell's own Premium Photo Paper. To add to the confusion, prints made using Dell's optional photo ink (for six-colour photo prints) had an overly yellow cast; photos printed using the standard CMYK inks showed better colour. Dell acknowledges the problem with its photo ink and is working to rectify the issue on future formulations. Even on HP's paper, the photo prints suffered from the same graininess and striations that plagued the colour graphics prints. Also, the image wasn't as sharp as we like, and the light areas were overblown, resulting in lost details.

The grayscale scan was also marred by distracting striations, and showed compression in the dark end of the spectrum, as demonstrated by lost details in dark areas. The printer did its best work with the colour scans, though even these couldn't escape the striation problem. Colours were reproduced well, though the scanner couldn't handle the barcode patterns well. Overall, the Dell Photo 926 disappointed us with its print quality. You can find better print quality in a similarly priced printer, such as the Canon Pixma MP180.

CNET Labs Inkjet Multifunction Printer Quality Test
(Longer bars indicate better performance)
Colour Scan  
GrayScale Scan  
Photo  
Graphics  
Text  
Canon Pixma MP460
Fair 
Good 
Excellent 
Excellent 
Excellent 
Canon Pixma MP180
Fair 
Fair 
Good 
Excellent 
Good 
Lexmark x5470
Good 
Good 
Poor 
Fair 
Fair 
Epson Stylus CX4800
Good 
Good 
Fair 
Fair 
Good 
Dell Photo 926
Good 
Fair 
Fair 
Fair 
Fair 

Service and support
Dell backs the Photo 926 with a one-year warranty, though you can pay to upgrade to two or three years of coverage. Dell's Web site offers e-mail support and user forums as well as product-specific support in the form of online user guides, drivers and software downloads, and a troubleshooting tool. You can find basic how-to tips as well, such as how to change the ink cartridge.

curse
09/03/2008, 01:51 PM

rating
7
/10

im planning to buy one.. just one question.. will a standard 8.5 X 11 bond paper fits here?

Report offensive comment

NEEDHELP
15/02/2008, 05:19 AM

rating
6
/10

HELP JUST CAN NOT THE PRINTER CONNECTED AT ALL HAVE DONE EVERYTHING AND NOW FINDING CAN NOT INSTALL THE DRIVER WOULD SOMEONE MIND GIVING ME A HAND THANK YOU

Pros: WHEN IT IS UP AND WORKING IT IS GREATTTTTTTTTTTTTTTTTT

Cons: NO COMMENT!!!!!!!!!!!!!!!!!!

Report offensive comment

aeroflot
24/10/2007, 01:49 PM

rating
10
/10

For its price range I feel it is a brilliant performer and my favourite thing about this MF (multifunction) is its attractive glossy white body and its compact size. For home use it is ideal! Well done Dell! I will be purchasing another for my other desktop, which is also a Dell! Way to go!

Pros: -Media card slots (xD...etc)
-Flatbed Scanner
-Photo Index Capable
-Small Footprint
-Stylish
-Built in USB 2.0 Port (very useful)
-E-fax and PC-FAX Capable
-Excellent Dell Support and Warranty
-Next Business Day repair and/or Replacement.
-Ink Management Software
-2 Line Text LCD Display and Menu
-High Quality Inks and Consumables
-Excellent Value at $159NZ

Cons: None to date! Excellent

Report offensive comment

Jack
14/06/2007, 02:02 PM

rating
2
/10

I just purchased a Dell 926. It can only scan one page then freezes my laptop, and the printer cratridge only lasted 16 days. The previous Dell printer I had, the cartridges lasted 2 to 3 months!

Pros: Cheap!

Cons: Doesn't scan properly and uses ink too fast...but then again, you get what you pay for! Actually, I didn't even get that!!

Report offensive comment

  • Leave a comment

All fields marked with * are required

What do you think

Rate this product:

Need help? Read our guidelines for what each number rating represents.

Your e-mail will not be displayed

You must read and type the 6 chars within 0..9 and A..F

You must read and type the 6 chars.

  • News

  • Features

  • Oi!

  • Must read

  • Printer's gel-like ink works on everything

  • New way to save energy: Disappearing ink

  • Dell announces major retail partnership with Officeworks

  • Xerox melts ink to stay green

  • Remote printer spam made easy

  • EasyShare and share alike: Kodak's new cameras and printer

  • Rushing to paint printers green

  • Laser printers as dangerous as passive smoking?

  • Can cryptography prevent printer-ink piracy?

More news »

Find the right printer

Brand
  • Multiple options can be selected

    • Lexmark X4875

      Lexmark X4875

      It's a step back in the style stakes, but there's still plenty to like about Lexmark's latest small office wireless printer.

    • HP Photosmart C8180

      HP Photosmart C8180

      The C8180 multifunctional printer is an excellent choice for photo enthusiasts. It prints high-quality text and photos at a heavy price: the printer is slow. If you always choose quality over speed, the C8180 will be a worthwhile addition to your digital toolshed.

    • Kodak ESP 3

      Kodak ESP 3

      The Kodak ESP 3 comes with great software for editing photos and applying touch-ups to portraits, but printer software is only as good as the physical results, and the print quality isn't nearly up to current industry standards. Your money would be much better spent on alternative multifunction printers.

    • HP Officejet J6480

      HP Officejet J6480

      The Officejet J6480 is Hewlett-Packard's newest all-in-one printer with a host of features designed to appeal to small-to-midsize businesses that want a low-cost, feature-rich device capable of handling projects across the board. The price and features set make the J6480 one of our favourite do-it-all devices.

    • Canon Pixma MX850

      Canon Pixma MX850

      The Canon Pixma MX850 is a small, versatile multifunction printer suited to a small office looking for a cheap, do-it-all machine. It offers a broad range of features and reasonable document print quality, but don't expect top quality colour prints.

    More reviews »

    Membership benefits

    Win prizes and other promotion benefits

    Win prizes and other promotion benefits

    As a CNET.com.au member, you're eligible to enter and win any prizes on our site. Sign up for a free CNET.com.au membership now!