HP Photosmart C8180 User reviews

By Justin Yu on 05/06/2008

More reviews , RRP: AU$599.00

The good:

  • Pleasing colour and text prints
  • Dual paper feed trays
  • Best in class Wi-Fi set up
  • Bluetooth connectivity
  • Direct archiving with built-in LightScribe DVD drive

The bad:

  • Lacks auto-document feeder and fax machine
  • Expensive
  • Very slow prints
  • Grwyscale scans lack definition

The bottomline:

The C8180 multifunction printer is an excellent choice for photo enthusiasts. It prints high-quality text and photos at a heavy price: the printer is slow. If you always choose quality over speed, the C8180 will be a worthwhile addition to your digital toolshed.

Editors' rating:

6.8/10

Users' rating:

5.3/10

MAXIE
09/10/2008, 04:32 PM

rating
3
/10

absolutely NOT happy with this product.
Upon first purchase all seemed fine, but i have to keep reinstalling my software because everytime i turn it on to scan or print something, it tells me "no device connected" despite the fact it has been set up wirelessly.
Also, i think HP has a great rort going on the ink refills, particularly when the device wont allow you to scan or fax when ink is running low or near expiry, despite the fact neither function uses any freakin' ink!!

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domino_m
06/06/2008, 01:15 AM

rating
6
/10

Hmmm, interesting idea. I do agree that a lack of fax feature is quite degrading for such an expensive combo unit. If the support for Mac OSX is good, i can foresee the use of this unit as a great way to supply a MacBook Air a dvd drive plus printer. Also, could be an option for all those Asus EEEPC users out there too. However, i double any support for any linux-based OS.

Using a HP photosmart 3310 for quite sometime, i to am aware of the cumbersome software hp supply with their printers, plus the drawbacks of over-network operation (esp. WiFi), however on that note, the latest versions have given me zero trouble in over-bearing cpu usage. I'm sure that this could be fixed in the next version, or perhaps just a higher model again that supplies all these features?

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jase24
28/05/2008, 08:10 AM

rating
10
/10

I love this printer as it simply does everything i need it to. The salesman gave me the right info so im not having the problems that some of the other commenters had

Pros: Price for features. Currently at $250 after cashback at Dick Smith's this was an awesome purchase

Cons: 6 inks can get pricey, but with the $55 6 pack its not too painful

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C8180
16/03/2008, 12:35 PM

rating
3
/10

Bought this as a network printer. The DVD is not accessible by network. It can only be accessed by a computer connected to the printer with a USB only. The printer shows up in the mshome workgroup even though the network workgroup has a different name.

Pros: Looks good as a single printer connected to one computer using a USB.

Cons: Cannot map to DVD over network. Cannot change workgroup that the printer belongs too. I did consult with tech support to no avail. Poor rating based on expectation of a network printer.

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thomasmthomas
10/01/2008, 02:52 PM

rating
2
/10

Firstly - both HP and Dick Smith websites showed this printer as having a fax function - which it does not. Emails to both have never received a reply.

I have had nothing but problems with this thing for two months and finally returned it with much stress and hassle for a full refund. Still trying to figure out a suitable alternative.

2 main software issues: 1st had issues on loading software which caused the CPU utilisation to go to 50% on my desktop and 98% on a smaller CPU laptop. HP initially advised that it was my computer. I spent many hours (days) debugging it to discover it was their software. I then stopped the offending service which then restarted automatically and worked.

HP advised that I re-install (1 hour process from removal to re-install) which concluded in a "fatal error". HP then sent me a bit of software to re-set permissions. No luck. Then another bit of software to fix the registries. Still no luck. More debugging and a 2 hour session with HP tech managed to totally remove all traces of HP S/W and then re-install successfully.

A week later when I tried to scan the software would not come up and gave an error that "no printer detected" although I could still print, ping and load the web page. HP advised a re-install yet again, which of course resulted in a "fatal error". HP had no further advice.

I downloaded their most recent driver and attempted to load it to both my desktop and laptop with no success. After an unpleasant attempt to return the printer to Dick Smith I managed to get HP to send me a letter allowing me to "exchange" it. I researched alternative HP printers - determining that the HP 7410 would be a better fit. User feedback at the Amazon site showed that this printer had the same errors that I was experiencing.

After 2 months of pain I returned it for a refund. After reading user feedback on Canon MX700 and MP830 printers I have no idea what trouble-free alternative options I have.

Pros: When it does work it seems to work well. Printed both colour documents and photos and copied. Did not get scanner to work at all, nor used the DVD.

Cons: Software is crap. Doesn't work most of the time.

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MJC
17/11/2007, 12:25 PM

rating
8
/10

Seem to have everything I am looking for. I'm moving & don't have to re-wire a network as it has Blue tooth etc

Pros: Very gtood - Thanks

Cons: Who wants to give me the best price?

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