Road Angel Navigator

By Brian Haverty on 05 May 2006

GPS technology has come a long way in the Road Angel Navigator, but for real benefit on the road, it still has a way to go.

User rating:2.7
  • Good: Compact • Lightweight • Nice touchscreen display
  • Bad: Poor voice quality • Slow to calibrate • Short battery life
  • Specs: GPS navigation device • See more specifications
  • RRP: AU$1,199.00

The first in-car navigation system I ever encountered was in a taxi in Tokyo -- more than 15 years ago. It was mounted in the centre console just below the radio and en route emitted voice instructions from a very real-sounding Japanese female. It worked like a dream. Fast forward to today, and I'm driving around with a unit that does that job (quite nicely, in fact), but not a heck of a lot more.

Performance
The Road Angel Navigator comes with a device called a proDock that enables you to hang the unit from the windscreen or between the front seats. The dock has an integrated loudspeaker which helps, because the speaker in the device itself is not the best for listening to voiced driving instructions -- especially in a noisy car.

I tested the Road Angel Navigator on a series of drives -- some familiar routes and some unfamiliar. The unit coped extremely well, recalculating routes with a little chirrup in the cases where I elected to take a route that differed from the suggested one. The voiced directions were uttered well before the necessary turn was required; though, as I mentioned earlier, the speech was a bit difficult to understand, and I found myself wishing there was a "repeat" button on the unit. (The developers have said that this is a feature that will appear in the next version of the product.)

Mapping data is gathered from Sensis' Whereis and UBD resources, and one of the special features of this unit is its ability to warn drivers of school safety zones, speed and red light cameras, railway crossings, and other dangerous road conditions. With the handy touch screen, it's also easy to add your own personal road safety warnings, and of course to enter your favourite addresses (though, seriously, if you need to be told more than two or three times how to get from home to work, you might want to consider taking the bus -- I think it'd be safer).

Operation
The unit on its own (without the proDock) weighs 200 grams and though the manufacturer claims a battery life of four hours, I found it barely made it beyond the three-hour mark. I also found it took an incredibly long time to get its bearings when turning the unit on. This is because when it powers up, the device must load two different applications (the navigation app and Road Angel, which gives the driver road safety hazard info). It also must retrieve data from at least three global positioning satellites before it is ready. That all makes sense, but it also makes it difficult to simply grab the unit, hop in the car and go.

"Navigating" through the Road Angels screens is fairly straightforward, and thanks to the touch screen, there is no need for a confusing array of button controls. I found that in most cases I didn't want to go to the trouble of using the proDock holder in the car -- it was much easier to just carry along the unit itself. This, however, meant that it wasn't charging and I was left to my own navigating skills several times during testing when the battery died.

It's nice to see a device with such a wealth of road knowledge on Australia (the Road Angel also claims to have information on over 540,000 points of interest across the country), and in general the device works as you would want it to. The only things I'd ask for is better battery life, and quicker start-up time.

Topics: in-car, car, gps, navigator, angel, directions, road, unit, route

Comments (13)

  • Aliro gave 1/10 on 20/10/2009 20:04 Report abuse

    • Good: Only if you reroute every time it tells you to turn somewhere you know its wrong.
    • Bad: Totally unreliable

    I bought the 2008 maps which are worst than the 2007. My home address is not in Australia anymore. A route where there are lots of roundabouts recognized by the 2007 maps are not in the newest 2008. If you go to a street which is at the end of the route, it prompt you to turn either left of right or U turn. Thank goodness I knew where to go.
    When I complained for my home address not being in the new maps, they said they will refund the money providing the chip had not been initialized; so how would you find out its not correct?
    A total ripoff. Stay away from it.

  • harry gave a review on 28/09/2009 21:57 Report abuse

    • Good: If can get my $700 BACK.......
    • Bad: After the warranty is over...the unit CAN BE USED to repair cost me $95 plus parts plus I have to send it by POST .NO ADDRESS to drop personaly. BAD BAD BAD SERVICE....for customer.

    IMPROVE CUSTOMER SERVICE DO NOT RIPP OFF,,,,

  • leopafe gave 2/10 on 11/03/2008 09:47 Report abuse

    • Good: Turns on and eventually takes you to the right address.
    • Bad: The map is crap and keeps telling me to take wrong ways. It keeps loosing my bookmarks. It shows low battery warning even after fully charged.

    The worst piece of crap I've ever bought.

  • Stephen gave 4/10 on 11/10/2007 14:20 Report abuse

    • Good: Works very well indicating turns clearly and showoing street names
    • Bad: Almost zero service from Road angel when you have an enquiry . Step by step web support useless.

    Works well when it works. However trying to get Road Angel / Senitel's Service Dept is a nightmare. Only website /email based , no phone service anymore so be prepared to have a unit out of service for a long long time even for a simple problem

  • Stuart Dawson gave 2/10 on 30/04/2007 20:18 Report abuse

    • Good: Ok but for ALL the cons, would not buy, will send back as unsuitable for service.
    • Bad: Locks up, requires restart, stop car the start driving, another restart, on F3 north of Sydney, tells to turn left every few hundred metres

    Locks up, requires restart, stop car the start driving, another restart, on F3 north of Sydney, tells to turn left every few hundred metres

  • John gave 2/10 on 09/01/2007 20:35 Report abuse

    • Good: Nil
    • Bad: Have you got a week!

    I was ripped off! This thing takes forever to find where you are and you would be better off looking at the map as it tells you to get off the freeway to go through a small town and get back onto the freeway to get to the destination and then adds more time to the trip. I bought this as Peter Brock RIP was advertising it. My wife said "don't buy a cheap one". I didn't money wise but quality wise I bought a cheap one. Do not buy this. My workmates have bought other brands and have no problems. At the moment mine is back for repairs under warranty. What a wast of money.

  • tuna fish gave 3/10 on 19/12/2006 15:02 Report abuse

    • Good: user friendly when it works
    • Bad: frezzing, faults, errors, resetting needed just a few of the problems it also takes for evers to turn on and has so much trubble findding you using gps pleeeeeeeeeeesse dont buy this you wont be happy it cost so much compared to what else you can get not worth your time

    what a peice of junk my street directory works better

  • kurt gave 3/10 on 18/10/2006 17:36 Report abuse

    • Good: failed to remember any
    • Bad: never knew where the hell it was.

    serves me right

    i bought this bcos peter brock was behind it so i didnt do much research into the unit - first mistake.. it takes way to long to get the position and once you get it going all it takes is a tunnel or the centre of a CBD and the thing loses the GPS signal after that its faster to walk home then wait for it.. second downfall and thats when it ended up in peices is after 3 months it had trouble charging in both locations, 4th month the charging pins in the unit fell inside the case.. counted my loss and bought a navman wide screen never looked back.

  • Babbelon gave 2/10 on 16/09/2006 18:36 Report abuse

    • Good: Slim
    • Bad: It took 4 hrs to find the Satellites once!
      Almost invisible screen in all but the dark.
      Intolerable shake fro the unit when 'suckered' to the windscreen. If you can't see the screen and it is shaking itself to death how useful is the Touchscreen?

    I took the Unit back within the 14 day period....useless!

  • Silent Bob gave 4/10 on 01/09/2006 08:23 Report abuse

    • Good: Easy touchscreen
    • Bad: Can't hardwire it unless auto electrician
      screen hard to see during daylight
      almost useless POI's

    Maybe not next time

    Serves me right for buying from an advertisement. As I sit here with my unit in front of me, my computer and I are travelling at between two and eight kilometres an hour which I think it's a pretty good speed for a house.
    I found the unit slow to catch up with where I'm driving often I have turned and the unit is still telling me to turn up ahead. The POI's are next to useless after typing petrol station the closest one was 17 kilometres away from my position even though there are six not a kilometre away. I would have expected when you search for parking stations that the closest locations would come up on the Map as with all major POI's

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