Samsung BD-E8500A Blu-ray/PVR

The Samsung BD-E8500A offers smooth TV and disc video performance with perhaps the best set of "smart" features available


8.1
CNET Rating
2.2
User Rating

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Samsung's BD-A8500A delivers movies from disc, but also incorporates a 500GB twin tuner PVR. It's well built — weighing a decent 3.2 kilograms, and its design quite attractive.

It has a perfectly adequate remote for normal use, but as a smart unit, it may be better suited to homes that are largely in the Android eco-system — specifically the Samsung one — rather than in iOS. For example, there are features that are simply too much of a pain to use without a better interface than what is provided by the standard remote control, and while there is an Android app, there appears to be none for iOS.

The output facilities are basic, as is the norm these days. Just the barest minimum of analog (stereo audio and composite video) and one HDMI. But new media is supported with front and rear USB sockets. The manual, weirdly, says that you need to use the front USB for persistent storage for BD-Live operation. That's wrong. A 2GB space is reserved on the hard disk for this purpose.

Playing discs

For Blu-rays and DVDs, the unit is practical and fast. It uses a slot type disc loader, which seemed to grab the disc gently, but firmly, and was quick to eject it again when you hit the button. There is a row of touch sensitive spots on the front panel for control.

The picture quality was generally very good, but not state of the art. No problems with regular Blu-ray discs, but some content on 1080i50 movie discs and on Australian DVDs tricked the processing into thinking it was video-sourced rather than film-sourced, generating visual artefacts. You can set the film/video detection to video or to auto, but not to film, which would have overcome this.

Still, most discs played without this visual problem, and it is so common anyway that many viewers are inured to it.

Smart features

Samsung's "Smart Hub" page is the centrepiece of its internet-based functions. A few things are installed on this, but you can add many more via the "Samsung Apps" page. This is divided into categories, all of which are reasonably well populated. For example, under "Sports" there are seven apps.

There are kids' games, Twitter and Facebook (although, I couldn't get that one to work), Samsung's music player, which provides access to lots of music for free — so long as you only want to hear the first thirty seconds of each track. There are about 30 video-streaming apps, including YouTube, Vimeo, BBC News and so on, plus ABC iView, and SBS On Demand for catch-up, but there is no catch-up service for commercial Australian TV stations yet. Though, these things are being updated all the time.

As a test, we downloaded one of the two Australian-focused sports apps: the BigPond NRL Game Analyser (replace NRL with AFL for the other one). When you're doing this, a "Memory Usage" bar on the screen shows that a total memory of a little under 800MB was available. This app uses about 3.5MB. Facebook uses 6.7MB.

The app allows you to jump to all the highlights (scoring plays, errors, fouls, penalties and so on) shown in streaming video (you can select one of three qualities, depending on your connection). It covers all games in four competitions (including State of Origin) for 2010, 2011 and 2012, and will work for 2013 and on as they are played. When people talk about interactive TV — this is the real deal.

Use of Bigpond apps is unmetered for those who use Bigpond as their ISP. Likewise, Bigpond Movies — which isn't cheap to watch streamed — is unmetered. If you prefer, you can sign up with Quickflix for its pay-per-view service.

While we whinged before about lack of support for iOS, you can use features that require text entry quite easily by just plugging in a cheap USB keyboard.

Other stuff

The biggie feature in this unit is the twin tuner PVR. There really isn't a lot to say about this. It worked, it worked smoothly and the quality was fine. And with a 500GB hard disk, you ought to have plenty of capacity.

If we were in charge of Samsung, we'd make two small changes. First, the unit should ask for confirmation before stopping recording when you hit the Stop button. Second, it'd be nice if the unit could be set to buffer whatever video you're watching continuously, rather than having to be invoked (by pressing the Pause key.) If you do remember to hit Pause and then Play, then at any time, you can rewind live TV up to 90 minutes.

The unit supports DLNA media from your network and also plays media from USB. It covers lots of formats, but is a little tricky. It happily supported some high resolution FLAC music files, but internally, it converted 96kHz and 192kHz sample rates down to 44.1kHz (which is CD standard). If you want a real high resolution audio player, this isn't it. (Note: we switched off PCM downsampling in the menus, and it did deliver two channel 96kHz PCM from DVD without alteration).

The best thing about this unit is that it did all it was supposed to do quite quickly and smoothly, with no sense of gears grinding away beneath the surface. Our only real reservation is that it's a couple of hundred dollars more expensive than some competing devices.

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ChestyBonds
1
Rating
 

"Piece of JUNK"

ChestyBonds posted a review   
Australia

The Good:Works well with TV

The Bad:Freezes, Region Locked, Recording/playback is NOT simple

There is no way to allow flow on recordings....unless you record the next program as well - then you lose part due to stopping and next program starting. You are unable to delete recordings while another program is being recorded. You are unable to use program guide if two shows are being recorded.
Accessing recorded shows is cumbersome.
Unit freezes regularly and requires unit to be unpluged to fix (Samsumg seen totally unaware of this problem...even though it appears many users, myself included have advised them of this issue), I was sent a replacement unit, advised to restore default settings and then update firmware (shouldn't samsumg have done this prior to sending unit out to me????) and continued to have exactly the same issues. I have even had discs stop duing playback, which I have then needed to playback on other devices so that I could watch the whole disc.

DO NOT BUY THIS PIECE OFJUNK as Samsung support will be of NO help

muzbox
1
Rating
 

"Fail, Misses basic features"

muzbox posted a review   
Australia

The Good:well integrated with Tv

The Bad:management of recordings is terrible

You can't pad the recordings.

It therefor cuts off the end of every second show you record.

This is a basic fail that makes it useless.

Menu is also poorly thought-out. Samsung have spent too much time making pretty smart tv functions and ignored the basics.

fail for Cnet too this is no way a 9

annmareeus
2
Rating
 

"Very Disappointed"

annmareeus posted a review   
Australia

The Good:Looks Good

The Bad:Freezes

Very Disappointed! I now have my 2nd BD-8500A. The 1st unit was replaced under extended warranty , due to freezing issues. the 2nd unit is doing exactly the same thing! It freezes while recording or watching play back of recorded TV. Samsung are no help! They offered to troubleshoot over the phone, which is great when nothing works. The only way to fix the problem is to pull the plug! Samsung needs to take responsibility for this problem, as I have read a few reviews on other sites stating the same Freezing Issues!

akubinyi
1
Rating
 

"greatly disappointed"

akubinyi posted a review   
Australia

The Good:good when it works

The Bad:unit completely freezes during playing of a disc

I had the BD-E8500A for a week. The whole dam thing freezes up in the middle of playing a disc. I mean the whole thing freezes up. It doesn't even respond to the remote. I have to pull the plug on the unit. Then it powers up again, but a short time later, during playback, it does the same thing again. I have to take it back to the store, but I am wondering if there is any sense in getting it exchanged for the same model or getting something different altogether. Pretty disapointed. Any sugestions out there?

 

GeaneB posted a reply   

i've got this player and the same thing use to happen to me untill one day i put it through factory setting all over again and now it doesnt do it anymore only since i've been hooked to the intenet Gina

marsblakmon
6
Rating
 

"decent bang for your buck"

marsblakmon posted a review   
Australia

The Good:Great storage, sleek unit, decent 3d...

The Bad:nonsensical menu's, occasional disc boot drama, resetting clock with power outs.

i went with the 1Gb unit...i found the simple style appealing & since i also have a samsung 3d tv the remote will work with both. i did buy during a sale so gladly did not pay rrp, which is absurd.

i have encountered a few little issues though....3d disk playback can be at times a pain as the unit will suggest it doesnt recognize the media, of a brand new disk (up to date firmware installed too) but after a few eject sequences the movie fires up. its a very annoying occurrence but doesnt happen too frequently. secondly i have found ever slight pauses during playback of disks. not sure if this is just a bluray issue or a samsung issue. thirdly, i agree with cnet about the convoluted way to get to recorded media & an even more ridiculous menu tree to delete files. the samsung instruction manual is hopeless & is vague in many respects & doesn't tell you how to go about deleting but mercifully i accidentally stumbled onto how it's done to clear out recorded tv. seriously, i can't imagine how the boffins at samsung thought deleting a file should take several steps...geez!!
I also found downloading apps through samsungs store a loong process. firmware update was seemless but i tried a few times to download apps without success so i haven't bothered for a while. but the pvr's interface is infinitly better than my C8000 tv one.
Another pain is having to reset the clock when the power goes out - essential for recording...

anyway, its not an awful thing to live with & with 2013 approaching with do doubt new products on their way you can probably snatch one for a bargin around the $400 mark.

thislo
8
Rating
 

"Great value at around $400, very pleased"

thislo posted a review   
Australia

The Good:Excellent WiFi and digital reception. Great picture/sound quality

The Bad:Very sensitive to disk imperfections. Menus could be more user friendly.

marsblakmon's review is an excellent summation. Exceptional at the $417 I paid - $487 with 6 year warranty. It is much more sensitive to disk imperfections than others - I've kept an old less fussy DVD player nearby just in case. WiFi reception is excellent - the previous ones needed 'power over line' connection to get smooth movie play back - this one is just great on WiFi. Digital reception is also good - I used to lose digital channels on old one - not with this one - it does pixelate slightly on weak channels but does't lose picture.
One thing I don't understand is why my digital TV picture and sound has improved greatly with this unit compared to several previous PVRs - very happy but would like to know why it happened.




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User Reviews / Comments  Samsung BD-E8500A Blu-ray/PVR

  • ChestyBonds

    ChestyBonds

    Rating1

    "There is no way to allow flow on recordings....unless you record the next program as well - then you lose part due to stopping and next program starting. You are unable to delete recordings while a..."

  • muzbox

    muzbox

    Rating1

    "You can't pad the recordings.

    It therefor cuts off the end of every second show you record.

    This is a basic fail that makes it useless.

    Menu is also poorly t..."

  • annmareeus

    annmareeus

    Rating2

    "Very Disappointed! I now have my 2nd BD-8500A. The 1st unit was replaced under extended warranty , due to freezing issues. the 2nd unit is doing exactly the same thing! It freezes while recording..."

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