Samsung SGH-i780

By Sandra Vogel on 12 May 2008

With two batteries and a separate charger, the SGH-i780 could be a wise choice for the mobile professional, although it's a bit bulky and the screen is a touch small for some applications.

Editor's rating:7.5 User rating:6.2
  • Good: Tri-band GSM, GPRS/EDGE, 3G/HSPDA connectivity • Bluetooth and Wi-Fi • Good mini-QWERTY keyboard • Two batteries and separate charger
  • Bad: Relatively bulky • 2.5in. display
  • Specs: Bluetooth, 802.11b, 802.11g • GPRS, EDGE, HSDPA • microSD • Windows Mobile 6.0 • See more specifications
  • RRP: AU$799.00

With two batteries and a separate charger, the SGH-i780 could be a wise choice for the mobile professional, although it's a bit bulky and the screen is a touch small for some applications.

SGH-i780 is available on both Optus and Vodafone, but with different release dates. Optus will be selling the SGH-i780 for $AU849 with GPS and maps, with a release in the middle of May. Vodaphone is currently selling the SGH-i780 for $799 without maps.

Design
The SGH-i780 is a relatively large handheld measuring 116mm tall by 61mm wide by 13mm thick and weighing 120g. If you have small hands this device will feel particularly bulky, and you may want to try it for size before buying.

The mini-QWERTY keyboard has tall, thin keys that are angled very slightly away from an imaginary line running vertically down the centre. We found the keyboard on Samsung's SGH-i640V a little challenging, but this one feels much more comfortable to use.

The display is a 320-by-320-pixel TFT touch-screen measuring 2.5 inches from corner to corner. If you do a lot of Web browsing, or like to read spreadsheet data or view PowerPoint presentations, you may find yourself yearning for a VGA-resolution display that can be used in portrait or landscape mode.

In between the screen and keyboard, where they fall neatly under a thumb for one-handed use, sits an array of buttons giving you shortcut access to various features. On the left, there are the Call and the left softmenu buttons, with End and right softmenu buttons on the right. The End button also locks the touch-screen, while the Call button will activate the device's speaker if tapped during a voice call.

Sitting inside these buttons and slightly raised from their surroundings are the Windows Mobile Start and OK shortcuts. These flank the navigation button, which, unusually these days, takes the form of a mini-touchpad. HP featured one of these a while back, in the iPAQ Hx4700, but it's a rarity these days. The i780's touchpad is small, measuring roughly 9mm square; when you touch it with a finger or thumb a cursor appears on-screen, which you can then move around. You press down on the touchpad to select an operation.

Despite its small size, the touchpad works remarkably well. It's not difficult to be accurate with the cursor — Samsung calls this the 'fingermouse', and you can choose from a range of cursor shapes and set the movement speed. If you don't like the cursor, you can switch it off and use the touchpad simply to highlight on-screen options.

We're not convinced that the touchpad/fingermouse is essential when a touch-screen is available, but it could prove useful on a Windows Mobile Standard device such as the i640V.

The SGH-i780 ships with an AC adapter, a USB cable for PC connection, a stereo headset, an application CD and printed quick-start guide. The connection for the headset and USB cable is proprietary at the i780 end, and shares the mains power port. The i780 also ships with two batteries and a battery charge unit that shares the power adapter.

Features
The Samsung SGH-i780 runs Windows Mobile 6.0 Professional and is equipped with 128MB of RAM plus 256MB of ROM. After a hard reset, our review sample reported 161MB of free storage memory. You can add to this with a microSD card, the slot for which is protected by a hinged cover and sits on the right edge of the device.

Local and wide-area communications are well catered for: both Bluetooth and Wi-Fi are integrated, while the i780 is a tri-band GSM device with GPRS/EDGE and 3G/HSDPA support. There's a front-facing camera for two-way video calls, the lens sitting above the screen. The main camera is a 2-megapixel unit that lacks both a self-portrait mirror and LED flash; 2x digital zoom is available though.

A button on the right-hand side starts the camera software on a long press, while on a shorter press it calls up a bar running along the bottom of the screen for controlling music playback.

A number of applications are added to the usual Windows Mobile bundle, including the Opera browser. Opera's key advantages over Internet Explorer Mobile are its tabbed browsing and zooming features. You also get an RSS reader, a podcast manager and a data converter, along with photo and video viewers.

Performance & battery life
The two batteries provided with the SGH-i780 are identical. Testing one of them by asking the device to play music continuously from a microSD card resulted in just short of eight hours of music playback.

The inference is that with both batteries fully charged it should be possible to double this. This makes the SGH-i780 one of the most traveller-friendly handhelds we've seen. Of course, the charger for the second battery is another item to carry, but it's not overly bulky.

Conclusion
Although it worked well enough, we're not convinced that the SGH-i780's touchpad/fingermouse system has a great deal of merit. Fortunately, it doesn't actively hamper usability.

With two batteries and a separate charger, the SGH-i780 could be a wise choice for the mobile professional, although it's a bit bulky and the screen is a touch small for some applications.

Topics: samsung, SGH-i780, smartphone, windows mobile, optus, vodaphone, qwerty, touchpad, battery, curse

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Comments (14)

  • John gave 3/10 on 12/11/2009 17:26 Report abuse

    • Bad: Very Bad!

    I'm very very disappointed with the performance of my Samsung i780 phone. I bought it in May 2008. After just 1.5 years of usage, and just after the warranty expired... it broke down beyond repair. In an instance (without any untoward incident happening on the phone), the phone heated up. And it continued to heat up whenever the battery is connected. The phone is grounded, and I was advised by Samsung's service center to just replace it, as repairing it would cost me 13,000 pesos. This is the first time my cell phone broke down in such a short span of time. I am especially disappointed with Samsung's quality. My phone has never fallen. It has never been soaked under water. Under normal condition and use, it broke down beyond repair in a record 1.5 years!!! And the service center (1) refused to consider it under warranty, (2) would only repair it at half the price of a new phone with the same model. If it were not a product defect, I am now seriously concered with Samsung 's quality, and would never buy another Samsung product again. I couldn't not believe that my 2,100-peso basic Nokia phone is even more durable and reliable than my 21,000-peso Samsung i780 phone!

  • No more Samsung gave 3/10 on 25/08/2009 05:11 Report abuse

    • Good: qwery keypad
    • Bad: trackpad, lcd screen

    The phone is useless outdoor, one can barely see anything under the sunlight. The trackpad is not responsive under the sunlight also

  • Sloth gave 10/10 on 22/06/2009 21:55 Report abuse

    • Good: wi-fi,in-built GPS reciever and everything
    • Bad: not all apps work and no in built GPS software with programed maps

    everything is good but the fact that not all apps work. Apps that work on other phones don't work on this phone.
    Mine didn't come with in-built GPS maps(maybe it just mine) and this made me annoyed.
    Overall there is nothing bad even though i have focused on the negatives. Highly recommended. Pros outweigh the cons so buy it if you like it.
    btw its not that bulky in my opinion. It's quite slim.

  • Imafan gave a review on 13/04/2009 03:56 Report abuse

    • Good: Slimmer, lighter and a better phone than the HTC
    • Bad: Need a right and left curose

    I roamed the internet looking for something with a Qwerty keyboard, stylus and Windows Mobile to replace my HTC TyTN, which was always second-rate as a phone (kept cutting off when on UMTS) and whose keyboard AND touch screen functions started malfunctioning after two years.
    I found the Samsgun i780 and ordered it online. This is MUCH better as a phone (even works in my parents' poor-signal house) and the keyboard looks like it will last longer than the HTC. It is lighter and slimmer than the HTC, so I am very happy after two weeks.
    Only a couple of negatives. 1) I would have liked hardware buttons for the right and left cursor (there is enough space on the phone for two). If you want to move one character to the right or left you have to use the finger pad instead, which can be a bit tricky. 2) I only ever have classical music ringtones so was disappointed that there wasn't even one on the very small list, so for the first time in my life I had to go roaming the internet for a ringtone. 3) Would have been more useful to have a standard mini-USB port for recharging. 4) the Micro-SD card pokes out so you can't have the Micro-SD card permanently installed as I did on my HTC.
    But all in all I think this is a good product.

  • Papeda gave 9/10 on 10/01/2009 12:16 Report abuse

    • Good: All
    • Bad: Nothing

    I have bought the phone one week ago, and i had experience with pda phone. And I am very like the new one Samsung i780 with the querty keyboard combine with touch screen and mouse pad. Excellent phone. For you guys know nothing about pda phone you will think bad about this phone, but if you know about pda phone you will think Samsung i780 is the excellent phone.

  • cyahya2004 gave 4/10 on 12/10/2008 22:47 Report abuse

    • Good: was feeling quite happy at the beginning
    • Bad: very disappointed

    Mostly when I install a new application for my i780 it risks shutting down completely and will only restart when I take the battery out and put it back again. Very tiresome process...

  • Phizmi gave 3/10 on 14/08/2008 15:00 Report abuse

    • Good: Lightweight, has most features eg GPS (Route 66), wifi, HSDPA, Bluetooth, etc. Mouse works well. Can't fault its features. Not like iPhone or HTC but not bad either. Business oriented phone unlike iPhone.
    • Bad: Poor quality/reliability (lasted 2 days!), odd connection socket unique to Samsung, can/cannot charge while syncing (not sure-manual not clear, neither are support staff), only one microSD (if using GPS, no expansion slot left). Get the some design features but mostly quality & support right and it'll be a reasonably good business phone!

    Exercised faith (in a Korean product), walked on water & got the Samsung i780. Had it for just 2 days and it has already catastrophically failed TWICE! (I just proved my partner right - thought I was nuts to get a Samsung-read as Korean-product) I think Samsung makes a pretty good Win Mobile phone with just about all the goodies but like most Korean products (sorry- but that image is going to be around for quite a while till they can lift their game up a few more notches), QUALITY is a secondary, even tertiary, concern for Samsung. The sizzle is there, but the meat is not only like leather but also lacks flavour! The phone failed during an ActiveSync operation when the battery was drained, not charged in the process. The phone shuts down completely and cannot be re-started until the battery is charged up a bit more. Incidentally, the battery was about 60% full before syncing. This happened on 2 occasions. One Samsung support person saind the phone can only charge on its travel charger (how could one charge & sync the phone simultaneously as there is only 1 port?!?), another said it can be charged while synced via USB. Overall, HP's support (in Oz anyway) is far superior-at least their people know what they are talking about!

  • tja9361 gave 8/10 on 07/08/2008 00:29 Report abuse

    Lee samsung have a world wide warranty why not use it!

  • MarkPetilla gave 9/10 on 05/08/2008 02:38 Report abuse

    • Good: Thumb-mouse, querty, MS Office, camera, bluetooth, wi-fi, windows media.
    • Bad: I don't know how to change the font size of SMS/MMS and how to change the ringing tone to my mp3 music. can somebody help me?

    So far I like i780 because of the usability and the design.

  • wd gave 5/10 on 29/07/2008 18:14 Report abuse

    • Good: - Windows Mobile 6.1 features
      - Good call quality
      - Combination touchscreen, keyboard and mouse control
      - Good battery life
    • Bad: - Menu nativigation and data entry not as quick & easy as the Blackjack.
      - smaller keys compared to BlackJack.
      - Would benefit from a job wheel.
      - Trackpad unusable in sunlight.

    One problem we've found with this handheld is that the trackpad does not work well when the handheld is in sunlight. The sunlight appears to place heat across the entire trackpad area - making the trackpad insensitive to the finger swipes of the user. Use in shaded areas only !

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