Samsung U700

By Ella Morton on 27 August 2007

Impressively teeny and light, but the touch keys are still a problem.

Editor's rating:6.8 User rating:5.6
  • Good: HSDPA in a wafer-thin and super-light package • Quick access to Google • Good music features
  • Bad: Shutter button delay • Touch-sensitive keys can annoy • Side keys placed low
  • Specs: Bluetooth • Slider • 20 MB • Numerical keypad • See more specifications
  • RRP: AU$749.00

The recent trend of shiny happy handsets holding hands continues with Samsung's U700, an HSDPA slider phone that you can put in your pocket for AU$749.

Design
Looking at the reflective surface of the phone, you might be reminded of LG's Shine model, which also turned into a mirror when idle. This one's a bit of a fun-house mirror though -- because of the angles, your face will look distorted when you look into it. Not great for the self-esteem, but quite nifty for blinding enemies by harnessing the power of the sun.

Even though the U700 looks metallic, it's actually pretty plasticky, and doesn't feel as solid as the Shine. When we were reviewing the Shine, we dropped it a few times -- accidentally -- and there was no damage. We'd be a lot more concerned about dropping the U700, so take note if you're someone who tends to get a bit slap-happy with your possessions.

Of course, the upside to the plastic construction is the fact that the handset weighs barely anything. In fact, the size and the weight are our favourite bits about this phone -- it's 85 grams and just over 12 millimetres thick.

Samsung has gone for a sparse approach when it comes to buttons and ports. Tucked into the bottom on the left side of the phone are a volume key and a proprietary socket for charging, USB connection and a headset. Stashed on the right are a camera shortcut key and a microSD slot. The keys on both sides are placed very low, making volume adjustment and quick camera access a bit of an awkward endeavour.

Below the 240 x 320-pixel display are two more of-the-moment inclusions: touch-sensitive keys and a scroll wheel. Menus can be navigated by rotating the wheel or by pressing its sides to move up, down or across. The centre key selects items and also unlocks the touch-sensitive buttons during a call.

A flick of the thumb reveals a flat keypad with nice big buttons, but nothing to set them apart from one another. You would have trouble texting without looking at the numbers, as it's scarcely possible to tell by feel where one key ends and another begins.

Features
Chief among the U700's features is a flash-enabled 3.2-megapixel camera that promises fewer blurs and faster image capture courtesy of its "Rapid Focus" technology. One camera spec to take note of is the 176 x 144-pixel maximum video capture resolution, which is surprisingly low.

Another convenient feature is the Google menu icon, which takes you straight to the almighty search engine or your GMail account: handy for those times when you want to quickly and surreptitiously cheat at pub trivia.

Music hasn't been left out of the mix: sounds from the media player are swanked up with Bang & Olufsen's hoity-toity ICEpower audio technology, which aims to provide vibrant sound while reducing energy consumption. The inclusion of A2DP Bluetooth support means you can hear those tunes without wires.

Performance
We found that the camera suffered from a significant lag between pressing the shutter button and capturing the snap. Although images didn't show too much blurring as a result, the delay is long enough to cause impatience if you're a frequent phonecam user.

Much of our problems related to the touch-sensitive keys. These may be all the rage in the wake of the touch-only iPhone, but we've yet to see them done in a way that doesn't cause frustration to the user. (Motorola's RAZR2 could offer some respite with its vibration response "haptics" keys, but the phone is yet to arrive on local shores.) As with the LG Chocolate and Samsung's own E900, the touch buttons do not offer any tactile feedback, and there are occasional delays where key presses do not appear to register.

One thing in particular that drove us nuts: when you're on a call, the touch-sensitive keys lock so you don't mush your cheek into them and accidentally hang up. But let's say you're out and about and you want to do a bit of phone banking. When you use the keypad, the touch buttons are automatically unlocked. So if you put your cheek back to the phone straight away, you'll hang up before you can hear the balance of your account. To stop this happening, you need to press the button in the middle of the scroll wheel, which locks the keys again.

The main advantages the U700 has over its similarly shiny, touch-keyed competitors are its size and weight, which are impressively teeny. Beyond that distinction, there isn't a whole lot to elevate the phone to the higher echelons of the slider handset hierarchy.

Topics: camera, mp3, multimedia, music player, samsung, slide, slim, SGH-U700, u700

Comments (166)

  • SSC gave 6/10 on 29/11/2009 13:15

    • Good: i hv it it's a good phone
    • Bad: in like 3 months my pad stopped working idk what's wrong

    i recommend it but be careful with the pad what u don't see the light on the pad it's not working

  • Lilhershey gave 7/10 on 26/11/2009 23:17

    • Good: As far as i know, i've got no problema bout the phone coz i got one. good media player, camera and so cute..
    • Bad: SENSITIVE

    after all you've said referring to the phone, now i realize that I THINK I MADE I BIG MISTAKE BECAUSE I BOUGHT THIS INSTEAD OF BUYING N80!!

  • Entiss gave 1/10 on 05/09/2009 22:24

    • Good: Looking
    • Bad: Touch pad, mid button, 3G button, Slow, cant use hight resolution walpapers, cant watch video clips only several ones, wich is low quality etc..

    It was the bigest mistake for me

  • kelly gave 1/10 on 17/08/2009 13:21

    • Good: music player
    • Bad: everything else

    had to get it repaired 5 times in a yr.

    camera always blurs.
    buttons are a pain.
    roller stopped working twice.
    easily scratched.
    paint comes off.

  • Fabio Varesano gave a review on 09/08/2009 05:36

    Guys! If you are experiencing issues with the phone such as flipping screen image, frozen touchscreen buttons, no audio or ringtones or broken camera it could be a problem with the flex cable of the U700.

    I've been able to fix the cable by myself and I wrote a guide:

    http://www.varesano.net/blog/fabio/problems%20samsung%20u700%20lets%20fix%20its%20flex%20flat%20cable

  • aznida_suerida gave a review on 03/08/2009 16:20

    • Good: good looking, camera, wallpaper, thin, easy to carry
    • Bad: very slow performance, cant put the themes, message tone, no radio

    i like this phone but it have some function that not work properly. from outside its look nice but inside, its dont have a radio and i cant put theme to this screen...i hate that. but camera is better than other phone.

  • marlowe gave 6/10 on 29/07/2009 10:07

    • Good: Camera, media player
    • Bad: buttons,

    What I have read, many people complain that this phone died when was 11-14 months old. The same in my situation. Touch buttons don't work anymore. They are always light but don't work. Is it a rubbish now? Probably yes.

  • Fiji09 gave 5/10 on 28/07/2009 17:07

    • Good: Easy to use and while it worked it was a great phone
    • Bad: It didn't last more than 14 months

    The only issue I had with this phone was quite recently where it died on me whilst on a holiday. Taking into account that we live in a very tech-disposable world, it doesn't surprise me it died so quickly. However in saying that, a phone should not be affected by mere humidity as mine did. It is comparable to water damage it seems.

  • Patrick gave 9/10 on 28/06/2009 12:13

    • Good: Nearly Everything
    • Bad: music message tone and memory card load lag

    i can live with it, one of the best phones ive had, myn hasnt stuffed up and ive had it for quite a while. As for the battery when i didnt re arrange the setting it was dying 1-2 days now its 3-4, downloading is best, i play games for a while and the battery doesnt die. i think i got the best phone comparing to the other ppl

  • SARAH gave 5/10 on 30/05/2009 12:11

    • Good: good size and its looks
    • Bad: touch screen buttons dont always work and is too sensitive, is delayed when taking photos scrtaches too easy, middle scroll stopped working and the list goes on a nd on..

    ive had this phone now for 15 months. I am one to realy look after my stuff and not let others stuff around with my stiff so it will last. After about 10 months it was the best phone and then the problems started. The scroll stopped working and the touch buttons on the screen wouldnt allow me to select anything and wgen writing a message the back space didnt always work. so it started getting a lil annoying but nothing i couldnt bear to live with. Then it turned itself on and off every now wand the. Then eventually all the lighted part of the phone wouldnt light up and the lower half of the phone .. so all the buttons wudnt work. it was under warranty so it got taken away. Then after 2 weeks with a **** replacement phone that was a brick the maufacturers claimed it was water damage when i honest to god never let it get wet!!!! This made me really angry. Then just as i was really pissed off. so there i was in anatha shop looking at other fones, i thought id try n turn on my useless U700 and it turned on!!!!!!!!!!!!!! i was sooooo happy. and it worked! but i came to realisze it went thru phases where sometimes it wudnt work and sometimes it wouldHIGHLY UNRELIABLE! SO I WAS ONLY ABLE TO RECIEVE CALLS!!!!! anyway then the message settings screwed up so u cudnt see who it was from when a msg came thru until u readthe actualle msg. And now my fone is so fried tha the whole screen just goes like a navy blue and then i turn it off and on and only SOMETIMES It comes back on. So the screen of this fone is VERY poorly made. Also now it sometimes comes on but the image in the screen goes all distorted an d theres like 4 images of my wall paper in the one frame and the image is crap. Basically it looks like a computer screen that has a virus and no i dont evn use the net on my fone.

    Basically this fone is gay and i hate it. oh and THE SPEAKER DOESNT WORK ANYMORE SO IF I CALL SOMEONE THEY CAN HEAR ME BUT I CANT HEAR THEM AT ALL!!! not evn a connection sound or a crackling absoloutely nothing.

    Srsly if u want to get this fone its ur own risk.. some ppl were lucky others not sooo much. But i would advise u against buying any samsung phone... they shudnt b making fones cuz they r **** at it!

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