So, your phone got wet

About The Author

CNET Editor

Joe capitalises on a life-long love of blinking lights and upbeat MIDI soundtracks covering the latest developments in smartphones and tablet computers. When not ruining his eyesight staring at small screens, Joe ruins his eyesight playing video games and watching movies. Twitter: @Joseph_Hanlon



Now pray.
(Credit: Wired.com)

Picture this: you've queued up at midnight for the latest iPhone release, taken it home and have been met by irresistible dual urges — to brag to your friends via SMS and to use the bathroom. The result is a wet phone and a broken heart. So what can you do after your phone takes a swim?

Our colleague in the US Ina Fried faced this dilemma recently and luckily her BlackBerry lives to email the tale to its cohorts. What follows is entirely anecdotal, sadly there is no proven course of action and no guarantees, just common sense and blind luck.

Ina fished her phone out of a (reportedly clean) toilet bowl almost as soon as she heard the dreaded splash. She notes that the next step, according to numerous sources, is to remove the battery and make sure as much of the phone that is exposed is as dry as can be. There is a myth that placing the phone in a cup of rice, cooked or dry, can help absorb the moisture you can't see, but as far as we know this is yet to be proven — best to stick to absorbent paper towels.

Now here is the interesting part; under certain circumstances the phone may begin working again after it dries, though this could take a few days. Ina left her BlackBerry alone and in time it returned to normal, first displaying unusual characters on screen, followed by a complete recovery. Another story I heard through a friend was about a phone presumed dead that resumed functionality after several months unused and unattended in a desk drawer.

This mobile phone struggle may seem familiar to anyone who saw Michael Haneke's Americanised remake of his film Funny Games released in 2008, where a wet handset was used as a major plot point in the film. Paul, an intruder, drops a phone belonging to the family he plans to victimise in dishwater so that when he and his friend return the family has no contact with the outside world. Later in the film we see Naomi Watts, playing a young mother, drying the phone's internals with a hair dryer. To reveal whether this works or not would be to spoil an important part of the movie, and needless to say, the result is but Hollywood fancy.

It's also worth noting that mobile phones have a hidden indicator to alert support teams of a trip to the toilet or kitchen sink, though it's apparently very sensitive and may not take for the phone to be submerged in water to trip this security measure. A colleague here at CNET Australia recently took a faulty iPhone 3G back to his mobile operator, and after the assistant inspected the charging port of the phone he was told that his warranty had been void due to water damage.

So the lesson, if you didn't already know it, was unless you have a waterproof phone like Samsung's B2700 or the "indestructible" Sonim XP3 Enduro, your phone probably doesn't know how to swim and is best left well away from water. There's another lesson in there as well, something about not using your spare hand to text while in the bathroom, because logic suggests your phone would, like your hands, need a wash, and we've already established that phones hate water.

Have you had any luck resurrecting a wet phone? Leave your comments below or drop us a line on the forums and let us know how you handled the situation.


Add Your Comment 44


Post comment as
 

lyss posted a comment   

ive put a few phones through the washing machine by accident :S but they have worked afterwards. the trick is to take out the battery and let it air for a few days for the best results :)

 

vbuzz posted a comment   

where do i locate the moisture indicator on a HTC desire and HD2,i'm figuring inside the phone under the battery - and what shape would it be and would it be top left or botton right etc.
regards
V

 

linz posted a comment   

My partner dropped his Nokia Navigator in the loo (before he used it...i think) and thought it was dead. The phone started to flash as though it was taking a picture so i pulled it apart and got the hair dryer on it and now its working perfectly :)

 

Sallie posted a comment   

Nothing like your blackberry taking a swim.

thats what happened to mines. and it was the new 9700. the worst feeling.

anyways, had to send it in for repair. great!

i found www.blackberryplace.com
GREATTTTTT

 

Russ posted a comment   

I droped my HTC Desire in a pint of water this morning. I managed to grab it out real quick but it seemed that the damage was already done. It turned on but went to some boot up screen and then to a phone logo with a nasty looking red cross on it! Ten minuts later after a right good session with a Dyson Airblade hand dryer and the the little beauty is up and running as good as new! God Bless Mr DYSON!!!!!!!

 

spoco2 posted a comment   

I dropped my Viewty in a sink full of water a while back, fished it out in less than a second I reckon, and it was in a sock (as in phone sock, not just a normal one). The sock seemed to have taken most of the water, but I took it apart and got as much water as I could off it. After leaving it for a few hours I tried it again and it seemed ok. However then the touch screen started to not respond at all. I though it was done for.

But, my wife put it on a plate of rock salt and the next day it was working fine. Has been since.

So, try salt (rock salt is best unless you want little salt grains throughout your phone)... worked for me :)

 

mylittlepetal posted a comment   

my husbsnds new Nokia mobile got wet through in his external pocket. He tried to dry it and it started to work but the battery now only holds its charge for less than 24 hours,can someone please help?Thanks

 

Tman posted a reply   

Buy a new battery from Ebay, should cost around $10 for generics. :)

 

baboo posted a comment   

My brother put his phone through the wash it wont work i need help any one

 

Yu. posted a comment   

Yesterday before i went to my school's concert , i placed my Samsung F480 phone on the dinning table.I cook the cup noodles and accidentally tip it over it spilled and the water spread to my phone i immediately take it up but it kept showing the PC Connection i off it i tried to on but i turned blue and red.Then after a few hours i place the battery back it auto on my phone but i thought it was alright i off it and now i am still unable to on it. Any suggestions ?? I really need help i use this phone not more than 1 month!


Sponsored Links
Mobile Phones

Recently Viewed Products