Yahoo Mail  Editors' choice

By Daniel Tynan, CNET.com on 11/08/2004

More Yahoo reviews , RRP: TBA

The good:

  • Large, 100MB storage maximum
  • 10MB file attachments per message
  • Spam and virus filtering
  • POP mail access
  • Simple, easy to use interface

The bad:

  • Big banner ads
  • Limited antispam controls

The bottomline:

For its ease of use and wealth of features, plus its newly expanded in-box, Yahoo Mail is our pick for the best free Web mail service.

Users' rating:

8.8/10
Yahoo Mail stands head and shoulders above the other free Web-mail services we've tested. Its features and ease of use are superior, and its recent upgrade to 100MB of storage and 10MB file attachments doesn't hurt either. Sure, Google's Gmail offers a tenfold advantage in storage plus some nifty sorting and search tools, but it's still a work in progress. If you need essential Web-mail features now -- and you don't want to pay a red cent for them -- Yahoo Mail is the ticket.

In exchange for a free account, however, Yahoo wants your name, birth date, gender, zip code, industry, and job title; you'll need to opt out of promotional offers and punch in a verification code, then download the Yahoo Companion toolbar. Yahoo Mail will also prompt you to create a personalised My Yahoo Web page, which you can skip by closing the browser window and accessing your account in a new window.

Yahoo's classic interface features folders on the left, an in-box on the right, and a big, honkin' banner ad across the top. Below the ad, Yahoo places tabs for your address book, calendar, and notepad, as well as buttons for checking mail, composing messages, and searching your in-box, along with a link for changing other mail options. It's as simple and straightforward an interface as you'll find.

The thing that makes Yahoo really shine, though, is its feature set. As you read messages, you can create folders on the fly to stash them in, or you can create up to 15 filters to automatically funnel mail into folders as it arrives. You can check as many as three external POP accounts and assign each one a different colour so that the messages stand out in your in-box. A newly improved search function can perform a full-text search of all your messages in a matter of seconds. We were able to import nearly 2,000 addresses from Outlook in less than one minute. Furthermore, Yahoo makes it easy to print out a copy of your address book for those moments when you're away from your machine.

Yahoo's SpamGuard protection isn't as thorough as Hotmail's spam solution. You can specify addresses from which you don't want to receive mail (limited to 100 addresses) and tell Yahoo to block images, but you can't adjust strictness settings or create a list of approved senders. Still, over a one-month period, Yahoo stopped more than 90 percent of the spam coming into our account. In addition to deleting messages, you can also report unwanted messages as spam.

Yahoo offers e-mail support, though you'll have to work your way through some FAQs before you encounter a support link; however, Yahoo's support isn't nearly as hard to find as Hotmail's. More impressively, we sent a question and received an answer back within an hour.

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eunice.austin
30/10/2008, 10:49 AM

rating
6
/10

re evo: how did you get out of the problem? Is there a way into one's email?

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evo
26/09/2006, 10:45 PM

rating
7
/10

yahoo doesnt always deliver.

Pros: Great product when working.

Cons: When it is overloaded, which is becoming a regular occurence, it palms you off to an overseas search engine and you cannot log in to web mail for hours. Very frustrating.

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darren kulyk
13/09/2006, 05:44 PM

rating
10
/10

there over there

this is ok i guess

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26/09/2004, 11:58 AM

good value for money

Seriously though, it is a good product and I like the storage. It is easy to use and I get notification of new mail through messenger. My favourite.

Cons are
the ad is ridiculously large. What is wrong with text ads.

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