VoIP guide: Voice over IP in Australia

Re weakness of VOIP, you stated the necessity of having a running computer - not true. I've been using VOIP for 12 months with Iinet and using a Belkin VOIP 4 port wireless router / modem which permits two VOIP connections at all times, without a running computer. The only requirement is power however should that fail then the modem defaults (failover) to normal phone line.

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I think you need to update your section on engin. You talk like getting an additional local phone number free of charge is a down side while my net phone doesnt. think of the eventuality that aus gets of dsl and the need for a pstn becomes redundant. Also, the down sides you mention there are present in all voip providers. also, engin has a much more extensive range of products to suite any broadband user. There is a reason they're so far ahead of the rest you know. If your getting poor call quality, perhaps you should take a closer look at your own network settings!

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Also iiNet has a VoIp service. For $9.95/month the computer does not have to be on and you don't need any special equipment. Just plug a regular phone into teh back of one of their modems. Also the computer does not have to be on.

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such a small range of providers, is this a paid advertising space?

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This is far too expensive in Australia ,I would love to get it but look at the prices per minute , compared to the US they pay $22 per month and all yes all calls mobile overseas everything are covered for that $22

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for my generation it's info overload. Can anyone advise of speedy, most cost effective, connection to broadband with voip - using hand held phones?

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i agree with norms comment it is far to dear in australia i think if you made it $22 a month for every thing like over seas you would have a lot more subscribers

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Although power must be on at all times for VoIP to work, I use a "Powerware" UPS (Uninterruptible Power Supply) to ensure I always have power to my VoIP equipment.

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Can you use a standard type VoiP phone with a satelite connection? Our provider is trying to sell us a handset for $100 saying it is the only kind of handset which will work on their Ipstar satelite connection? True or not?

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You may want to check the My NetPhone rates , 12.5c untimed

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Funny there was no mention of MondoTalk? allows you to BYO VoIP devices and supports users on many platforms. Seems likes it is an Aussie company thinking ahead and serving an international market. E.G they can get you a number just about anywhere in the world. They are also one of the few that support T.38 for faxing! I've been using them for ages and its been working great.

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Go Talk have 14c untimed land line calls with no monthly access fee or 9c untimes calls on a $5 month plan.

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My iinet Voip service is working OK with the corded phone and filter, but the Uniden DSS7855 cordless phone echo badly and today I have no dial tone on the cordless phones, do I need a special Voip Handset ?

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I can't believe the prices quoted in your table for Freshtel -10c a minute for local calls! Surely that's a mistake? Also, why such a limited display of providers? I have been with Faktortel for a year - a local company and $8 per month and 10c untimed calls within Australia.

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Engin voip tHIS IS A jOKE( DON'T EXPECT ANYTHING FROM THESE HARDENED UNFRIENDLY ARROGANT PROVIDERS) yOU WOULDN'T WANT TO DEAL WITH THIS OUTFIT. tHEY KEEP BILLING EVEN AFTER CANCELLING, AND DON'T HELP WHATSOEVER. THEY CALL THEM SELVES A COMMUNICATIONS OUTFIT, UNUSUAL FOR AT LEAST 30 MINUTES JUST TO GET SOME UPSTART GIVING CHEEK ON THE OTHER END.dON'T BOTHER THEY ARE RIP OFFS

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Very Poor!! I think PennyTel is the best service that has been provided in Australia. On $10 deposit you can get a DID for major cities. Local calls are way too cheap and $0.8 PER CALL (YES PER CALL) to 20 countries. They are adding more. Its worth looking at their website and getting a connection. I have been using them since last 1.5 years.

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I have been using VoIP for some times now. I was with Freshtel but I eventually discovered that if I used it for local calls i was paying huge bills for just a few minutes call whereas with my landline it cost me only 20c untimed. So I ditched Freshtel and moved on to some other including Skype. But again Skype fails in exactly the same as Freshtel as there is no such thing as untimed calls there. Hence I signed up with another provider and installed a phone adapter. I have not looked back since. I only pay for the calls I make. Local and interstate calls are all 12.5c untimed and the voice quality is just great.

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TRY www.gotalk.com.au, They have a great variety of VOIP plans. Certainly the cheapest I've seen and the call quality is excellent. I'm on there Aussie pack and it works great for me.

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Local, National and Mobile calls are FREE FREE FREE. A fair use policy does apply though. International calls are .20c or .50c (depending on the country you call) and that's for the whole call. GO VOIP and $AVE $$$$

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Local, National and Mobile calls are FREE FREE FREE. A fair use policy does apply though. International calls are .20c or .50c (depending on the country you call) and that's for the whole call. GO VOIP and $AVE $$$$

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Local, National and Mobile calls are FREE FREE FREE. A fair use policy does apply though. International calls are .20c or .50c (depending on the country you call) and that's for the whole call. GO VOIP and $AVE $$$$

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Is it possible to walk around the house or outside with any VOIP or Skype phones and services?

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I would have to agree with NOT A HAPPY CHAPPY 30/09/2007 05:14 PM I have been with ENGIN for the last couple of years using ENGIN VOICE BOX 2 However in that time the voice box has'nt been working for around about 9 months and trying to get help from them is like trying to get blood from a stone. This time it has so far been out of action for 6 months and I am still trying to get help.

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We have been using VOIP for a few months now and the savings are huge. Go for it - you won't regret it. The only thing is that, on the odd occasion the line can have a bad echo. But it's still worth it. thanks Maggie www.organise.net.au

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Also iiNet has a VoIp service. For $9.95/month the computer does not have to be on and you don't need any special equipment. Just plug a regular phone into teh back of one of their modems. <a href="http://pipes.yahoo.com/pipes/pipe.info?_id=b4b933e8d8529774edfee1c2884b5ecb">Anime Lesbians</a>Also the computer does not have to be on.

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Also iiNet has a VoIp service. For $9.95/month the computer does not have to be on and you don't need any special equipment. Just plug a regular phone into teh back of one of their modems. <a href="http://pipes.yahoo.com/pipes/pipe.info?_id=b4b933e8d8529774edfee1c2884b5ecb">Anime Lesbians</a>Also the computer does not have to be on.

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I like using the Grandstream products for my ATA www.grandstream.com man they are afordable and work well

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Please can you forward me cots. plans etc for our company for vioce over IP.

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OK. Please help. I have ATA with 2 phone ports. I want to know if I can continue using VOIP with iiNET for one VOIP service configured on port 1. On Port 2, Can I configure another VOIP service with Gotalk which I pay for. So basically two VOIP services via one ATA (2 Ports though) and working? Any suggestions if this can be done.

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WHY PAY when basically VOIP purpose is to totally make internet calls free where ever you may be.. Voip call can even be programed to work with certain mobile phone model mostly those with 802.11 or wireless lan capability phone, not only that ordinary phone line can call this voip numbers from almost any part of the globe at local call rate if you are a little tech savy you could employ FXO FXS voip ATA and use your regular phone line to connect to any land line calls from your voip devise or from calling from overseas from any available telephone to connect to a local telephone number at virtually local cost...Do I sound geeky pardon the comment havent completely master the English language just came here to work for a large telecom company to try and charge you guys more for your telephone or voip calls ha ha ...

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Hi - can someone explain Ecotalk's comment above - "FXO FXS voip ATA and use your regular phone line to connect to any land line " - I am going to be travelling and want to find a way to get calls to my mobile diverted to a local DID number and then somehow route to a US number and then to the US prepaid SIM I am going to get - is that doable?

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There is a misconception for VOIP. Skype/GoogleTalk/MSNCHat and the likes (i'll group them into iTalks) is not VOiP. VOiP works over your internet data, iTalks works inside your internet data. So basically iTalk (to put it simply)is normal internet data. Picture in your mind a water pipe with water flowing. The water is your internet data, the pipe is your size of your data limits. 1. For VoiP to work properly and efficiently your pipe is divided into two - a certain percentage for voice flow and the rest for internet data flow (web page/email/downloads, etc). 2. iTalk (Skype/Googletalk/MSNChat, etc) works inside the internet data. The pipe is not divided into two. The same data flowing thru' the pipe is utilised. 3. Cost a) because iTalk is not VoiP there are no additional cost except for your internet access. Only cost is the call cost (Skype Out - skype to landline/mobile). Skype to Skype is free. b)VOiP is not free, you have to pay for access on top of your internet access., UNLESS c) you subscribe to new services such as Naked DSL (iinet/internode, etc).

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let me explain the difference between a regular phone(mobile , landline phone,etc.)and VoIP or simple put communication be it voice /video/data via the internet...on a regular phone may it be wired or wireless your call goes to the switchboard owned by a telco provider, route your call within or to another telco provider to get to your called destination ...and this telco provider get to charge you for passing your call ...we could say they are the middleman .....while on the other hand a VoIP is like a an e mail although telco provide us with the facility to be able to access the internet (the last mile) no one own the internet and so nobody gets to charge you for connecting your call ... a ATA is a box primary what it does is convert your voice to data so it could goes to the internet and while it converts your voice to data it also put the header ,the person and the sender details much like a letter ( if you configure the ATA to correctly do this) NOW there are basically to kind of internet address that we all have ...static ip and dynamic ip if the person you are going to call have a static ip you could dial this number instead separated by * this is call peer to peer calling or internet ip dialling the problem is with a dynamic ip address you need to have your ATA registered to a gateway that act as a swicthboard on the internet and pass you call to its destination skype started like this and saw the revenue potencial and instead of just passing call within the internet they also connect you to a regular phoneline (they have agreement with the telco company)thats why calling within there system anywhere in the globe is free but if your called party has no VoIP and you need to call this person they can also do that ,,,of course with pay but anyone could buy a FXO equip ATA connect it to a phone line and when you are away and have a spare voip and an internet connection you could then call your devise with FXO and authomatically divert your call to your regular phoneline as if you are physically there

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Despite a couple of reccomendations to cosider them, please, DO NOT use GOTALK for any phone or internet service. I'm yet to find a happy customer who's been with them longer than 12 months and had a credible servic-, and unless you want a gaping hole in your pocket for costs you never planned for/were told about, your better off getting two cans and a piece of string for a phone.

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I also have had a raft of disgraceful experiences from GOTALK. I think their only operation in Australia is a shop front to sign up people and get their money. All customer service and technical support seems to be conducted from a call centre in the Philipines where there seems to be negligible chance of getting any service of any kind, including getting somebody to answer the phone in under an hour or often getting cut off while on hold. When I do get through after occupying myself with some reading, I always get transferred from one operator to another who says it is the wrong department. Technical support always say it is a customer service issue and customer service always say it is a technical support issue. I only bother with them because I have some unused credit from some phone cards otherwise I regret ever having dealt with them. I almost thought they didn't exist as a real company and were in fact just a scamming ring and threatended several times with action and notifying the telco authorities. One operator even suggested I try another provider. They do not return phone calls when they promise to when looking into problems. They sometimes answer eMails, but just to re-iterate what can be found on the website and again, never investigate or fix problems. Their website often does not work to check and manage accounts. It took 9 months for them to connect my VOIP account correctly and that was just with a softphone and no hardware. In the end, it was a customer service supervisor called Cherrie and a technical support operator called Raj that fixed everything in a heartbeat. My recommendation is like the last post, look elsewhere, but if you are perservering like I did, insist on dealing only with Cherrie and Raj and you might be lucky. At least I didn't committ to any post-paid service and my only costs have been limited to severe frustration and a lot of wasted time on hold and dealing with bad service.

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