Sony Ericsson Xperia X1

By Joseph Hanlon on 11 December 2008

The X1's good looks and strong hardware are hampered by frequent performance lag, an unintuitive user experience and its jaw-dropping price tag.

Editor's rating:6.0 User rating:8.4
  • Good: Sharp, business-like design • Arc Slider and QWERTY keyboard • Full range of connectivity • Hi-res display
  • Bad: Frequent lag spikes • Average battery life • Most available Xperia Panels are poorly designed
  • Specs: Bluetooth, Wi-Fi (802.11b/g) • GPRS, WAP, EDGE, UMTS, HSDPA • 3-megapixel • microSD • See more specifications
  • RRP: AU$1,499.00
  • Available plans: 15 plans available starting from $51.46 to $199

We still remember when we first saw images of the X1 after its original announcement back in February. At the time Windows Mobile smartphones were shrugging off its bulky size and boring business looks, with phones from HTC beginning to look sleeker, but nothing at the time looked like the X1. The arc-slider and full QWERTY keypad were eye-catching, and the 3-inch touchscreen looked stunning.

Design
For once, the photoshopped images haven't lied. The X1 is every bit as stunning in the flesh (or in the brushed metal, as the case may be). The arc-slider slips fluidly on its rails with a satisfying snap when opened or closed. The four-row QWERTY keyboard is excellent, even if it seems a tad too small at first glance. Using the keyboard is easy, even at night, thanks to its bright backlighting and well spaced buttons. Unlike many keyboards on smartphones the X1 dedicates buttons to common punctuation, saving you from having to dip into symbol menus to find an "@" symbol for email addresses, etc.

The touchscreen has a WVGA resoltuion (800x480) which is 2.5 times higher than that of the iPhone 3G. This sounds like a good thing, and for watching videos it is; however, we've found this resolution fills the screen with sharp, but tiny characters. Some menus, like the alphabetical listing in the contacts menu, is entirely illegible because the letters become so small. Even with the fonts adjusted to the largest setting we've still struggled to read some elements of the screen.

Importantly, this means the X1 isn't a finger-friendly touchscreen. During our testing, we've relied on the stylus for input more than with any touchscreen we've seen for a long time. This is disappointing; using the stylus significantly slows down input and hampers the usability of a touchscreen phone.

Panels
Sony Ericsson is putting a lot of faith in its extensive Windows Mobile skin called the Xperia Panels. While companies like HTC also skin WiMo with a custom interface to increase ease of use, the Xperia Panels is a system offering numerous interface options. Out of the box, the X1 has seven panels pre-installed with more panels available from a Sony Ericsson web portal.

Our first impressions of the Panels weren't particularly favourable. The seven pre-installed Panels range from being too cluttered to use to being utterly useless. For example, one of the more attractive panels featuring three swimming goldfish barely shows notifications and offers no shortcuts to frequently used apps — hardly an interface you'll leave active for very long.

It wasn't until we downloaded a Facebook panel and another by Windows Mobile modders Spb that we saw how excellent this system could be. The Spb Panel acts exactly like the one the company designed for all Windows Mobile handsets, and the Facebook Panel is as good as any app on the iPhone — in fact, it looks more like an iPhone app than a WiMo app.

Features
Under the Panels the X1 is a pretty standard Windows Mobile. At its announcement during World Mobile Congress earlier this year, the X1 was set to be best-in-show, with features to blow everyone else out of the water. That was almost a year ago and now the X1's connectivity combination of HSDPA, Wi-Fi and AGPS isn't exciting, but is nonetheless essential to the productivity of customers looking to use the phone for business purposes.

For pleasure seekers, the X1 is a pretty mean multimedia machine. As mentioned above, videos look amazing on the the high-res display, and one of the pre-installed panels is the Sony Ericsson Walkman music player menu. Our only recommendation is that you upgrade the bundled headphones to a pair capable of producing a well-rounded sound — the 'phones in the box are too light on bass to be of much use.

The X1 also sports a 3.2-megapixel camera with auto-focus and an LED photolight. These specs aren't extraordinary for a smartphone these days, but its performance was much better than expected. The photos we took during testing showed good colour and focus, and even photos at night turned out well — the bright LED managing to illuminate subjects within about two metres of the lens.

Performance
Exploring the phone's performance, through accessing common apps and the menu structure, has provided us with a real mixed bag of results. The X1 runs a 520MHz Qualcomm processor with a massive 256MB RAM, and for the most part this is sufficient. Executing Java apps and opening menus is pretty pacey, and launching other programs, like Opera Mobile, requires only a few seconds of loading time.

Xperia Panels seems to require more resources, however. We noticed considerable lag between pressing the Panels' soft-key and having the interface active, and again after a Panel was selected. For this reason we tended to remain in the panel we found most useful, though this obviously defeats the purpose of having nine active panels to choose from.

Responsiveness, or the lack thereof, seems to be the crux of the first impressions for just about everyone we showed this phone to. While executing applications seem fine, there are too many times when the X1 stops responding to input — immediately after sending an SMS, for example.

Battery life cycles were, in our experience, low to average. Sony Ericsson estimates a whopping 10 hours talk-time for its 1500mAh battery. We saw only about a day and a half between charges, with moderate use of calls and messaging, and push email active throughout the cycles.

Overall
More often than not, we either love or hate the phones we see. The X1 is a rare example of a smartphone that has grown on us over the course of our review. The first few days tested our patience as we turned to the stylus too often, and indeed this element hasn't changed, but with the right Panel interface active, using the X1 is easy enough. In truth, we could do without the Xperia Panels. Of the 15 available at launch, we might use two, and the Panels system seems tremendously resource inefficient.

That in mind, the X1 is a well-featured phone that checks all the important smartphone boxes. We don't love the X1 — the frequent lag spikes are frustrating, and there are definitely cheaper and more intuitive smartphones available — but we think it's a gallant first attempt at a WiMo smartphone and a very attractive handset at that.

Find the best Sony Ericsson Xperia X1 plans available.

Topics: mobile phone, qwerty, smartphone, sony ericsson, windows, xperia x1, panel, xperia

Comments (76)

  • saulty gave 9/10 on 07/08/2009 10:01 Report abuse

    • Good: heaps
    • Bad: very few

    I love the phn, I had an lg renoir and I upgraded to this and I couldnt be happier, Plus I got the phone for au$490.00 god bless ebay!

  • sugar gave 8/10 on 07/07/2009 17:01 Report abuse

    • Good: It has all but replaced my laptop
    • Bad: keeps malfunctioning!

    It's been the best buy I've made in a long time until today when i slid the screen up to use the keyboard and the picture completely disappeared! They're picking it up for repair tomorrow. Hopefully they can fix it. It's my most valuable resource and I want it back!

  • Richard gave 10/10 on 02/07/2009 02:56 Report abuse

    • Good: Professional build, excellent keyboard, Panels, incredible display, Media Centre (ala PS3), USB, SPB Panel
    • Bad: Slowish Camera, Speakerphone volume a little low,

    I've been using the X1 for 3 months now and absolutley love the device. Nearly everything about it delivered over and above my expectations. Especially when I downloaded the free SPB panel, which turns the phone into a signifantly faster phone and provided large icons to remove the necessity of using the stylus. From a professional perspective the keyboard is of fantastic quality, and the error rate is extremely low.

    I also really enjoy how I can turn the phone into an FM radio via the radio panel, or a media centre using the provided Media panel.

    Well done SE for a really solidly built phone. MS have also made some great improvements in WinMo 6.1. IMO this phone is not a toy, it's the best professional tool you can currently buy.

  • Drama gave a review on 28/06/2009 23:38 Report abuse

    • Good: .
    • Bad: .

    Hi Garter Queen,

    Not sure about your spell check question, that's a possible maybe.

    But in regards to your question when you get a message, if it comes up on the screen (in the form of a numeral next to the envelope or next to "unread messages" depending on your panel) or whether it shows the start of the message - well it can to either, depending on your settings.

    Remember, its a pocket PC using WM, so if you do a bit of research, you can make it do whatever you like, unlike Apple, LG and NOKIA.

  • Garter Queen gave a review on 21/06/2009 16:29 Report abuse

    I am seriously looking at the Sony Ericsson Xperia X1. can any one tell me if there is a spell check if you are not using auto wording? Also when you get a message does it come up on the screen saying new message or does it show the start of the message please help me before I spend my money.

  • Antinokia gave a review on 18/06/2009 16:13 Report abuse

    • Good: QWERTY keyboard
    • Bad: Everything else

    This phone is a flat excuse for a smartphone. It can't beat apple for easiness (iPhone), lg for interface (Arena) and nokia for that smartphone feel. It lacks a descant touch screen and falls short of a good interface.

  • Drama gave a review on 16/06/2009 23:28 Report abuse

    • Good: listed
    • Bad: listed

    I've been playing with the latest out-of-the-box (with the latest ROM) X1i version for a little while, very cool, and it CAN be used with your fingers, but its not as easy to do compared with phones with bigger screens, but then you are stuck with a larger phone, so its a trade off. I actually alternate between fingers and stylus, don't mind both, but the keyboard is brilliant. Actually the keyboard is the reason why I bought it.

    The resistive screen is fine, you just have to get used to touching it differently with your fingers as opposed to the stylus.

    Everybody comments on the metallic finish and feel.

    The Opera Browser is fantastic, and email set-up is sooo easy when I compare it to my previous K850.

    Next on the agenda will be Xperia Tweak, Skype and SPB Mobile Shell 3.0 and maybe a few other things....I haven't used Windows mobile before and its quite interesting, so much to learn.

    The only negative has been the battery, although I do smash it each day, and needs to be fully charged by the end of each night.

    I havent even got around to testing its multimedia capabilities yet, so I must go.....

  • m gave 7/10 on 15/06/2009 20:00 Report abuse

    • Good: qwerty keypad
    • Bad: price : (

    wow i really want this phone. problem is, i don't do plans, and 3 doesn't sell it prepaid. i wonder how much it would be in a few years.

  • Casey gave 9/10 on 05/06/2009 14:17 Report abuse

    • Good: SE
    • Bad: not many

    I just noticed this week that Vodafone are selling the X1i unbranded and unlocked for $849.

    I think SE just released the latest ROM update for the X1 too.

  • Drama gave 9/10 on 02/06/2009 20:00 Report abuse

    • Good: Lots.
    • Bad: A few.

    Sony Ericsson has just made a ROM upgrade available to the X1, with features such as a brighter keyboard, improved signal strength, better messaging, more responsive touchscreen, and a quicker media panel.

    Anybody tried the new ROM yet?

Post your own

You must read and type the 6 chars within 0..9 and A..F

You must read and type the 6 chars within 0..9 & A..F

Submit

Enter your personal information to the left, or sign in with your Facebook account by clicking the button below.

Connect

The Explain Series

Where to buy Sony Ericsson Xperia X1

See all options »

Must read

  • Top 5 PDA-phones

    These hybrid devices combine the organisational features of a traditional...

  • Top 5 business smartphones

    Want to work on the move but don't want to lug a laptop? You'll need a...

  • Nokia N97

    The N97 features class-leading specs matched with outstanding design and...

  • Sony Ericsson Xperia X10

    Sony Ericsson has finally satisfied our curiosity and thrown the covers...

  • Nokia E63

    Like its older brother, the E71, the E63 will make an excellent messaging...

Advanced search

Product finder

Recently viewed products