TomTom One (4th generation)

By Derek Fung on 01 August 2008

Both the One and XL are great GPS units: compact, correctable, good looking and easy to use. At RRP we'd pick the narrow screen One every time though.

Editor's rating:8.8 User rating:6.7

  • Good: The diet has made it slim and sexy • Easy-to-use interface • Make and share map corrections • Folds up compactly • Better value than the widescreen XL
  • Bad: No Bluetooth hands-free • Routing engine addicted to main roads
  • Specs: GPS navigation device • See more specifications
  • RRP: AU$349.00

If this review looks alarming like the one we recently posted for the TomTom XL (2nd generation), you'll have to forgive us. You see, the new generation One and XL are identical in all but two respects: price and screen size.

Design
Ask any HR manager, or Lothario, and they'll tell you that first impressions count. On that count the TomTom's new One gets through to the second round or second base, depending on which analogy you're following, purely on the basis of its delightful minimalist packaging. CDs and dead-tree manuals are done away with as the manual, in PDF format, and the Home software — more of which later — are stored in the One's flash memory.

Although we've used the words "slimmer" and "sexier" to describe the new One and its widescreen relation, the XL, way too often, we still can't think of a more apt way of describing them. At just 92mm wide, 78mm tall and 25mm deep, the fourth-gen One is quite a bit narrower and a bit shorter than the XL. That's because the One has a 3.5-inch touchscreen, whereas the otherwise identically specced XL has a 4.3-inch screen. The graphics and interface have escaped from TomTom's jazzing up team and have been left alone. That's no bad thing mind you because TomTom's interface is wondrously simple to use.

Clicking on the map brings up the main menu screen, from where you set a destination or change your settings. Clicking the box on the left, which contains the next turn instructions, allows you to hear a repeat of the previous verbal instruction or change the XL's volume. While pushing the info box on the right will call up a route summary.

Previous TomTom units would detach themselves, with a crash, a bang and a wallop, at the merest thought of a pothole or speed hump — both of which outnumber people in the great state of New South Wales. The new compact, detachable windshield mount features a suction cup with a nifty and effective ring-type locking device; our car's dashboard breathed a deep sigh of relief.

Adorning the derrière of the redesigned One is a large silvery speaker grille, underneath which is a larger, louder speaker underneath. The speaker bevel also doubles as a ring around which the aforementioned windshield mount rotates. Detach the TomTom from your windscreen and the whole package folds up into a very compact package, allowing for easy stowage in even the tiniest car's glovebox. Our one criticism of the new design is the recessed mini-USB socket which, even at our most lucid and coordinated, stifled many of our attempts to connect the in-car charger.

Features
TomTom fanciers now longer have to stretch to the buggy and expensive Go 720 for text-to-speech, as it is standard on the One, as well as the larger-screen XL. Text-to-speech allows the device to read out street names as part of its verbal instructions, transforming "turn right in 500 metres" into "turn right in 500 metres onto Pitt Street". It stumbles only occasionally on Australian-centric names and pronunciation. And thankfully the TomTom successfully avoids the old "reading the road number instead of the road name" trap, where say, "54" is substituted for Enmore Road and "X4" for Parramatta Road. Given that it reduces our inclination to glance at the screen while driving, it is surprising that Samantha, the only included voice capable of text-to-speech, isn't selected by default.

Map Share is the other stand-out feature on the XL's spec sheet — and one that's yet to be copied by its competitors. This allows users to make map corrections on their device, such as blocking or unblocking streets, renaming roads, changing turn restrictions and traffic flow, amongst others. These corrections can then also be shared with other TomTom users via the TomTom Home software package, which works on either PC or Mac.

Corrections will only be shared after being passed by TomTom's crack team of verifiers. Turn around time is claimed to be one or two weeks, although the corrections we had posted via our XL review unit were, at the time of writing, still unverified. Unfortunately neither the GPS nor the Home software allows you to keep track of how your shared changes are progressing through TomTom's verification process. The Home software is, like One itself, simple to use, and allows you to download additional content — some free, some not — like overseas maps and celebrity voices, if that's your type of thing. Content comes from either TomTom, third parties or the user community. Being the entry-level widescreen model, the One misses out on features like Bluetooth hands-free, MP3 playback and FM transmission.

Performance
Just like the device's interface, the One's routing algorithms seem to have escaped tweaking from the programming team. So TomTom's addiction to main roads seems as prevalent as ever; venture onto a side street and the One will make quite a few attempts to guide you back onto a main street before taking the hint that you want to take a back road.

While inefficient during peak hour and on choked inner city roads, some may prefer this solution because if you're going to a new part of town it's easier on the ol' grey matter to stay on main roads which are better signposted. As ever, performance is variable when surrounded by tall buildings in the CBD, as satellite signals are obscured or bounced off buildings.

Fixed red-light and speed camera locations come preloaded on the XL, however, a few of them are misplaced on freeway slip roads or tunnel entrances — at least in New South Wales. Also standard is the 2008 version of Telstra's Whereis maps. A word of warning: TomTom's "latest map guarantee" is only valid for 30 days after the purchase of your One ‐ something to keep in mind if you're thinking of purchasing a One towards the middle of 2009.

Conclusion
When we reviewed the XL recently it received an 8.7 rating. We, however, stopped short of giving it an Editors' Choice award because we didn't believe that its wider screen justified the AU$100 price hike over the One. At their respective list prices, we'd choose the One every time; find a deal that narrows the difference to AU$50 and we'd be happy to switch our vote around.

Topics: tomtom, one, v4, 4th generation, text-to-speech, road

Comments (13)

  • tabes gave a review on 13/06/2009 10:59 Report abuse

    • Good: good until after a yr where it cant find a gps signal at all, its useless now.
    • Bad: useless, always showed up 'cant store file access' always froze, reset itself.

    good until after a year where it cant find a gps signal at all. will not buy another tomtom again, garmin is the way to go!

  • Alexander gave 9/10 on 26/02/2009 20:17 Report abuse

    • Good: Compact design;
      Very user friendly and intuition interface;
      Quite good mounting system;
      CHEAP!
    • Bad: Some times could lost your position - Placed you out of a road and suggest to return to a road :)
      Can not record your oun route!

    I've used this device (TomTom One 3rd Edition) for about 4 month.
    It works very good! Not great, but very good. Small size but screen size has enough size to display all necessary information in friendly and usefull way. User has all information that they needed.
    But unfortunatelly it can not record your route and can't play it again. This is the main disadvantage only. And, some times (in a very heavy builded cities) it can lose your position. I mean it can make a mistake in your position. But when you start moving, it correct itself.
    Anyway, you can bought it for 250 NZD (with case!) so for that price it's a great deal!

  • Alex gave 5/10 on 13/01/2009 16:52 Report abuse

    • Good: mount
      size
    • Bad: -No removable SD card means you cannot put anything bigger than 1 Gig.
      -Speaker sound is poor in comparison to the previous model
      -Takes longer to get the satellites than the prev model

    I had the previous model and I was very disappointed with the sound and the internal SD card. Even worse the fact that it takes longer to find the satellites, irrespective if I download the update from Tomtom home. Support is limited to emails only. Although they do respond.

  • Blah gave 8/10 on 24/11/2008 22:38 Report abuse

    The mount is stupidly designed but you do realize there is a lock which you have to lock the suction cap in place...... If you lock it right it doesnt fall off no matter what

    Also if you search by the main city instead of a suburb, all the street names come up with the suburb in brackets

  • NOTtomtom gave 2/10 on 24/11/2008 09:51 Report abuse

    • Good: Large menu buttons
      fun voices
      Small screen
    • Bad: Mounts does not hold to the windscreen
      spoken street names doesnt sound real
      Map share a waste of time

    Just picked one up and am not very happy. The mount is shocking. Always falls off and it too close the the windscreen. Also you cant search by street name first which makes it hard to find roads say in the south part of a suburbs. Spoken street names have trouble pronouncing street names and sounds robotic. Returning for another brand and larger screen. Map share is a load of rubbish. Screen to small to even make changes

  • anhanguera gave 1/10 on 19/11/2008 11:03 Report abuse

    • Good: Lots of feature, fun voices, etc but no feature is attractive when the main purpose is defeated. You could use a lot for shot trips and don't realize the flow.
    • Bad: Back trip (Kalamazoo to Toronto) was even worse: around both Lakes Erie and Ontario through OH, NY, QC (Quebec province) and finnaly Ontario/Toronto. More than 2000 km!!

    I am returning mine for a simple reason: just bought, made all updates trough the website (using Tomtom Home) and made a trip: Toronto,ON to Kalamazoo,MI / fastest route, it suggested Niagara Falls AROUND Lake Erie trough NY and OH states: almost 900 km when it is 500 trough Detroit or Sarnia. The navigation routines are all wrong, I believe this "addition to main roads" issue may be the tip of the iceberg.

  • Doffe gave 2/10 on 18/09/2008 12:26 Report abuse

    • Good: Voice navigation.
    • Bad: No multiple waypoints planning.

      Planning engine sticks to own set of preferred roads (For some of my trips I could not make it to pick the optimal route).

      Every time it is used with HOME software settings on the device have to be adjusted manually.

      Short battery life

    Have purchased a unit after reading the comments. Disappointed.

    It is an acceptable unit for an occasional use. Yet I have expected a bit more for daily use.


  • bluebob911 gave 9/10 on 23/08/2008 09:47 Report abuse

    • Good: supre easy menu's, big buttons, nice clear voice, text to speech & much more
    • Bad: short battery life

    I have had my new tomtom one for about 3 weeks now, & I have had no probs with it at all, i works like a dream, I would recommend this gps to everyone.

  • h4xn00b gave 10/10 on 20/08/2008 17:05 Report abuse

    Disregard my last comment - bonehead mate had the wrong type of voice selected - make sure you use a computer voice, this will enable street name announcements

  • h4xn00b gave 7/10 on 20/08/2008 16:47 Report abuse

    It is a good unit from what I've seen, but a mate of mine bought it, expecting to make full use of the text-to-speech function, and it didn't work. After writing to Tom Tom about it, he got the following response:

    "The Speech recognition functionality is not possible to use with Australian mapping due to an incompatibility of the map data in Australia (Our Australian Map supplier produces maps in a different format from the rest of the world). Previously we found that there was a work around for using the feature, however this had caused problems and was not 100% accurate so it was removed from our software. This means, despite finding the feature used to work, it is not possible to use Speech Recognition in Australia.

    We hope to work with our map supplier in the future to make this feature available for our Australian customers, however currently we are afraid it is not possible."

    Pretty big deal if you ask me. You're probably better off saving a hundred odd dollars and buying gen 3 if this is the case

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