TomTom XL (2nd generation)

By Derek Fung on 25 July 2008

Compact, correctable, good looking and easy to use, the XL is a great portable GPS. But does its wider screen justify the AU$100 difference between it and the otherwise identical One?

Editor's rating:8.7 User rating:6.4
  • Good: Slimmer, sexier than before • Easy-to-use interface • Make and share map corrections • Folds up compactly
  • Bad: Is a wider screen worth an extra AU$100? • No Bluetooth hands-free • Routing engine addicted to main roads
  • Specs: GPS navigation device • See more specifications
  • RRP: AU$399.00

Design
Ask any HR manager, or Lothario, and they'll tell you that first impressions count. On that count the TomTom's second-gen XL gets through to the second round or second base, depending on which analogy you're following, purely on the basis of its delightful minimalist packaging. CDs and dead-tree manuals are done away with as the manual, in PDF format, and the Home software — more of which later — are stored in the XL's flash memory.

Although we've used the words "slimmer" and "sexier" to describe the new generation TomTom One and its widescreen relation, the XL, way too often, we still can't think of a more apt way of describing them. The new XL — which for some reason unknown reason has lost its One appellation — measures just 118mm tall, 83mm wide and 25mm deep.

Previous TomTom units would detach themselves, with a crash, a bang and a wallop, at the merest thought of a pothole or speed hump — both of which outnumber people in the great state of New South Wales. The new compact, detachable windshield mount features a suction cup with a nifty and effective ring-type locking device; our car's dashboard breathed a deep sigh of relief.

Adorning the derrière of the redesigned XL is a large silvery speaker grille, underneath which is a larger, louder speaker underneath. The speaker bevel also doubles as a ring around which the aforementioned windshield mount rotates. Detach the TomTom from your windscreen and the whole package folds up into a very compact package, allowing for easy stowage in even the tiniest car's glovebox. Our one criticism of the new design is the recessed mini-USB socket which, even at our most lucid and coordinated, stifled many of our attempts to connect the in-car charger.

Housed within the more modern visual aesthetic is a 4.3-inch touchscreen with 480x272 resolution, which is on par for a portable GPS device with a widescreen. The graphics and interface have escaped from TomTom's jazzing up team and have been left alone. That's no bad thing mind you because TomTom's interface is wondrously simple to use.

Clicking on the map brings up the main menu screen, from where you set a destination or change your settings. Clicking the box on the left, which contains the next turn instructions, allows you to hear a repeat of the previous verbal instruction or change the XL's volume. While pushing the info box on the right will call up a route summary.

Features
Text-to-speech comes as standard on the XL, as well as the cheaper, smaller-screened One. This allows the device to read out street names as part of its verbal instructions, transforming "turn right in 500 metres" into "turn right in 500 metres onto Pitt Street". It stumbles only occasionally on Australian-centric names and pronunciation. And thankfully the XL successfully avoids the old "reading the road number instead of the road name" trap, where say, "54" is substituted for Enmore Road and "X4" for Parramatta Road. Given that it reduces our inclination to glance at the screen while driving, it is surprising that Samantha, the only included voice capable of text-to-speech, isn't selected by default.

Map Share is the other stand-out feature on the XL's spec sheet — and one that's yet to be copied by its competitors. This allows users to make map corrections on their device, such as blocking or unblocking streets, renaming roads, changing turn restrictions and traffic flow, amongst others. These corrections can then also be shared with other TomTom users via the TomTom Home software package, which works on either PC or Mac.

Corrections will only be shared after being passed by TomTom's crack team of verifiers — turn around time is claimed to be one or two weeks. Unfortunately neither the GPS nor the Home software allows you to keep track of how your shared changes are progressing through TomTom's verification process. The Home software is, like XL itself, simple to use, and allows you to download additional content — some free, some not — like overseas maps and celebrity voices, if that's your type of thing. Content comes from either TomTom, third parties or the user community. Being the entry-level widescreen model, the XL misses out on features like Bluetooth hands-free, MP3 playback and FM transmission.

Performance
Just like the device's interface, the XL's routing algorithms seem to have escaped tweaking from the programming team. So TomTom's addiction to main roads seems as prevalent as ever; venture onto a side street and the XL will attempt to guide you back onto a main street until the proverbial cows have come home.

While inefficient during peak hour and on choked inner city roads, some may prefer this solution because if you're going to a new part of town it's easier on the ol' grey matter to stay on main roads which are better signposted. As ever, performance is variable when surrounded by tall buildings in the CBD, as satellite signals are obscured or bounced off buildings.

Fixed red-light and speed camera locations come preloaded on the XL, however, a few of them are misplaced on freeway slip roads or tunnel entrances — at least in New South Wales. Also standard is the 2008 version of Telstra's Whereis maps. A word of warning: TomTom's "latest map guarantee" is only valid for 30 days after the purchase of your XL ‐ something to keep in mind if you're purchasing an XL towards the middle of 2009.

Conclusion
The combination of TomTom's easy-to-use interface with a slimmer, more appealing form factor, and mixed in with Map Share and text-to-speech makes the XL a compelling personal navigator. It's a GPS we wouldn't hesitate to recommend, especially to those for whom ease of use is paramount. There's only one fly in the ointment: the smaller screened, but otherwise identical, One is AU$100 cheaper.

Topics: tomtom, xl, 2nd generation, text-to-speech, map share, 4.3-inch, road

Comments (17)

  • adnael gave a review on 02/10/2009 09:12 Report abuse

    • Good: clear directions
    • Bad: wont turn on for ages, then turns itself off

    Very dissapointed in my tomtomXL. Purchased it in April 09 and only went perfect for about 2 months then was hard to turn on, then decides to turn itself off and then can take upto 10mins to be able to turn it back on. This is no good when you are in traffic with no idea where you should be going!!!!!!!!!!! Tomtom support sucks.....whats wrong with being able to send your faulty tomtom back to manufacturer when it is still under warranty and wont work properly??? Trying to get phone number to ring support is like extracting teeth in cold blood.....took me ages to find it. Would not buy another tomtom. Very dissapointed. Feel totally ripped off and am considering taking my matter to consumer affairs.

  • dallas gave a review on 04/09/2009 17:12 Report abuse

    don't bother buying a tom tom ac charger, buy a motorola mobile charger for $15 and all you have to do is, with a sharp blade just trim the base where the metal fitting comes out from the plastic... works great job done

  • rego gave a review on 21/08/2009 21:00 Report abuse

    one xl, was ok, but sd card is now faulty and unit wont work. Point of sale says "its your problem" we cant get it repaired. no factory support, it is 18 months old, cant use disc computer says it is dated. lousy support, not even that, nil support

  • Petypops gave a review on 22/07/2009 11:13 Report abuse

    • Good: Not much
    • Bad: No instructions in the box, the device will not follow routes inserted in the itinery planning, it wants go the shortest or quickest route. Also you cannot turn off the function planning prefrences which i think over rides the intinery planning

    A piece of junk

  • Jay gave 9/10 on 26/01/2009 21:59 Report abuse

    • Good: Quick and easy to use.
      Red light and speed cameras (static) identified.
      Good selection of POI's.
      Quick rerouting if you miss street etc or go another way
    • Bad: Home charger should be included.

    Purchased one early Dec 2008 for travel around Sydney, Canberra, Melbourne and everywhere in between over a six week period. Had no problems whatsoever. Have used midrange Garmin previously and found this just as good if not better.

  • Malcolm gave 3/10 on 12/01/2009 00:54 Report abuse

    • Good: Very simple to use
      Clear instructions
      Easy read screen
    • Bad: Cannot get speed camera's to show up on map screen

    Upgraded from a old tomtom 510 to a tomtom XL 30 europe.Two weeks old and still cannot get any speed camera's to show on the map,tomtom is fully updated,phoned customer support not much help,even took it back to Halford's they are as much use as chocolate fire guard.Should have kept my old tomtom.

  • squizzy2 gave 5/10 on 02/01/2009 20:28 Report abuse

    • Good: A much better type attatchment on the winscreen now. Only hard to remove if you bite your finger nails.
    • Bad: No AC. Charger included. My wife had trouble pushing the micro switch on,so I super glued a Biro Top to it & end of problem,starts first light push.I also had to slide in a 25mm.wide sunshield for the screen glare here in sunny Qld,.The green on light is now underneath and cannot be seen.DC Power cable hard to fit & being under the unit tends to also fall out.

    I have been using a loan smaller screen TomTom. Then 3 weeks ago I bought a XL 30.I had to return it as it would not start up.I live in Brisbane. Drove to the Nth.Coast.Had to turn off volume as it screamed a warning on 75% of the trip the I was speeding at 103 KPH in the 110 KPH. posted zones,both going & coming.These signs have been posted for just on 5 years now.Fix it NOW.

  • CREATIVE1 gave 9/10 on 23/12/2008 23:32 Report abuse

    • Good: HAPPY WITH EVERYTHING
    • Bad: NO HOME CHARGER

    Just bought mine had ti decide between gamin nu 200 but decided to go for the tom tom XL and I Am very glad Idid it i far better than thE gamin

  • brettgreenslade gave 1/10 on 15/12/2008 10:22 Report abuse

    • Good: Day time use it works ok in must cases.
    • Bad: Lots, see above.

    I have had this unit for 8 weeks, only used for 5 weeks and it is broken already. The problem is that it won't start and TomTom have no answers.
    They won't replace it after 2 weeks (not a good christmas present), and they said it will take at least 2 weeks to repair. It was suggested by the TomTom support person that "I should buy another one to use" while this one is being repaired.............your kidding right.

    Anyway, have no choice but to send it away and not have one for xmas travels (going back to melway).

    While it was working it was fairly easy to use and did the job reasonably well except for the following.

    1.Sydney CBD it is useless (goes haywire), so check where you need to go before you get there.
    2.Many speed zones are either wrong.
    3. Have been on major highways that have been open for many months and one that has been open for over a year that is not on the 2009 maps. Drive from Melbourne to Bendigo or Melbourne to Sydney and you will see.
    4.You need to pick the darkest map and set the brightness to 0% for night driving otherwise it is to distracting, especially for country driving. Problem is that this map is probably not the map you want for day use so you need to change maps every time for day and night use.
    5. Irratic start-up times. Sometimes you need to wait to see if it will turen on and press the button again, no consistancy.

    In short, the customer support person could not care less and the unit is not as good as it is made out to be.
    Don't buy one.

  • Max Broan gave 5/10 on 01/12/2008 12:20 Report abuse

    • Good: - Maps are pretty good and unit is relatively easy to use.
    • Bad: - You cannot search by street name
      - No AC charger included in the box
      - Only a 1 year warranty !
      - Customer support is very poor

    Tom Tom GPS really disappoints in that you cannot search using only the street name - you have to know the suburb or city name to commence a search.

    This is very frustrating if you have a street address, but are unaware of the suburb's name. Several times when out on the road, my friends with Navman or Mio GPS devices have been able to locate address's that my Tom Tom could not, because they could search simply by using the street name.

    My other bug is that there is no AC charger included in the box with Tom Tom ! Only after I bought it I then found out I had to pay another $50 to buy an AC charger - when my wife got her Mio GPS, the Mio came with the AC charger included and the car charger.

    $50 for an AC Charger is way too expensive.

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