Toshiba Satellite U500

Toshiba's Satellite U500 wants to be portable and powerful, which has a negative impact on both the battery life and the weight. Still, if you need power in a petite package, the U500 might do it for you.


7.5
CNET Rating
8.2
User Rating

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About The Author

CNET Editor

Craig was sucked into the endless vortex of tech at an early age, only to be spat back out babbling things like "phase-locked-loop crystal oscillators!". Mostly this receives a pat on the head from the listener, followed closely by a question about what laptop they should buy.


Design

Toshiba's hero product for this quarter's release is the U500, a 13.3-inch laptop with a dark mocha texture on the lid that puts you in mind of old hardcover books. We'd like to say ultraportable, but the weight of 2.15kg makes it a little portly compared to the competition. Asus' U80V weighs the same, but gives one more inch on the screen and a slightly slimmer profile. Apple's 13-inch MacBook Pro manages 2.04kg despite being wrapped in aluminium, and offers a significantly slimmer profile.

At 1280x800 the screen is bright and crisp though, and a high resolution webcam sits at the top, offering what Toshiba helpfully calls an "HD Webcam" — it's capable of video up to 1280x800. However, it's only really responsive at capturing up to 640x480 — higher than this and it just gets laggy. Nonetheless, fidelity is definitely a notch above what most PC laptops offer.

The interior continues the same faux-hard cover design, with a silver trim, silver mouse buttons and a fingerprint reader nestled between the left- and right-click. The trackpad is lit by a single white LED strip, the keyboard is backlit and touch-sensitive buttons are lit in white along the top, which make a hugely annoying beep when pressed. This beep sounds continuously and rapidly when holding the buttons down, a problem for volume adjustment, and will have you scrabbling for Toshiba's HWSetup program to turn it off, buried a few levels deep in the Start menu. You'll also need HWSetup to be able to turn the keyboard backlighting manually on and off through Fn+Z — although nothing in Toshiba's software makes this clear, leaving the user to think the feature is broken.

One of the touch-sensitive buttons is Toshiba's Eco mode: a power-saving application that switches off a bunch of options and tells you how much power you're consuming in real time, along with a monthly, weekly and daily measurement. It's a neat little application that will give you a good idea of exactly how much power each feature in the laptop is sucking. Toshiba has decided though which settings are best for you in Eco mode, not allowing the user to customise the profile.

Features

Toshiba bundles a swathe of its own software with the U500, of which a few are useful standouts — ConfigFree makes a welcome return for wireless configuration; HDMI control makes an appearance, allowing a TV that supports the feature to turn off a PC connected by HDMI; and Toshiba's PC Health Monitor allows the user to check battery charge, power consumption, battery health, CPU temperature and hard drive status at a glance.

The usual advertisements disguised as software are here — Symantec Norton Internet Security 2009 and Microsoft Office 2007 trials; Google Desktop, Earth and Toolbar; along with Picasa. A number of these add-ins also plague the Vista sidebar, and unlike every other vendor we've ever seen, Toshiba has chosen to lock it to the side, restricting the horizontal size of applications. This was quickly turned off.

On the left-hand side, a VGA and HDMI-out port, eSATA/USB combined port (supporting sleep and charge), another USB port, ExpressCard 54 slot and headphone/microphone jacks. A hot air vent is here as well, likely to warm any left hander that happens to be using an external mouse. On the right, power jack, gigabit Ethernet, modem, USB and DVD+-RW. The front lip is sparse, featuring only an SD card reader and a wireless on/off switch.

Internally, it features a Core 2 Duo P8700 CPU @ 2.53GHz, 4GB RAM and a 300GB hard drive. The 4GB, however, is effectively limited to 3.07GB as Toshiba has opted to use a 32-bit version of Windows Vista Business, incapable of registering the full amount of RAM. An ATI Mobility Radeon HD 4500 series does GPU duties, although we couldn't get the Catalyst Control Center to be more specific than this.

Performance

Running 3DMark06 and PCMark05 gave us scores of 4177 and 6366 respectively, this diminutive laptop punching far above its weight. Unfortunately, this also means it leans heavily on the battery, and in our worst-case scenario it lasted one hour, 26 minutes and 15 seconds with all power-saving features turned off, screen brightness and volume set to maximum and an XviD file played back. For lighter use, and particularly with Toshiba's Eco mode turned on, battery times will be considerably longer.

Toshiba's Satellite U500 wants to be portable and powerful, which has a negative impact on both the battery life and the weight. Still, if you need power in a petite package, the U500 might do it for you.

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Rich
9
Rating
 

Rich posted a review   

The Good:Backlit keys, screen, speed

The Bad:Can be a hassle to lug the AC adaptor around.

I pretty much agree with the authors sentiments regarding the laptop - I find that power wise I get about 3.5 hours out of it, on a good day!

Haven't really had to try and push it too much further. I am retiring the unit however as it has been about 2 years so if anyone is interested you can check out my classified - http://cgi.ebay.com.au/ws/eBayISAPI.dll?ViewItem&item=110666307163#ht_2298wt_1141.

 

Yagiallo posted a comment   

The Good:Looks, performance, gaming, and work freindly

The Bad:Touch Pad

Been using the U500 for over a year now. Battery: could have been better but I still get about 2 hours on balanced usage, which is decent.
Good hardware performance, good sound, hate the beep noices on the external commands above the keyboard.

Mouse pad aint all that, should be a lot better there.

But a good companion tho.

Vincarelli
4
Rating
 

Vincarelli posted a review   

The Good:Great size and price

The Bad:Keyboard and mouse

I've only had this laptop for six months and the touchpad has stopped working and the mouse has a mind of its own. It's jumping all over the page. It's taken me 10 goes to type this as the mouse opens new programmes all the time. What to do?

 

Dan posted a comment   

The Good:Size, backlit keyboard

The Bad:HDMI output, heat, battery life, USB ports

The annoying system beaps you get by pressing the touch buttons above the keyboard can easily be turned off by disabling system beaps through the BIOS (Press F2 to launch BIOS when booting). However, this gets rid of the beep altogether - so then you lose feel of whether it's registering when you touch the buttons after that.

I have a lot of problems with the HDMI output - the laptop will not consistently output on HDMI when an HDMI monitor is plugged in. Launching certain full screen applications trigger it to revert to displaying on the laptop screen only and then it takes 5-10 shut-downs and bootups before it will ever register the HDMI monitor and output to it again.

The Fn + F5 output switching never seems to show when an HDMI monitor is connected...

Only two USB ports is limiting, and if you use a hub to plug in a few high power devices it needs to have it's own power source as the laptop doesn't seem to have enough USB power to support them.

The the HDMI issues and limited USB ports, it's really not suitable for using with external monitor/keyboard/mouse.

The exhaust fan output is extremely hot on high performance mode, and the side of the laptop becomes too hot to keep your hand on. Also if you keep your can of coke on the left hand side of the laptop the exhaust fan heats it up pretty fast!! ;)

 

panda posted a comment   

The Good:looks cool

The Bad:batery

how much does this cost

Mora
9
Rating
 

Mora posted a review   

The Good:i just love these laptop pretty cool and nice performance compared tp it's price and other challengers TOSHIBA U500 ROCKS.

The Bad:the only thing bad in it the battery i recomend it for anyone whose gonna buy a portable pc

I recomend it for anyone whose gonna buy a portable pc and again toshiba Rocks :D:D

 

Asmith posted a comment   

The Good:Fine the unit very good and overall finish is excellent, PC monitor keeps u informed of yr pc , which is good

The Bad:Battery could have been lot better

Overall I would rate it at 7.5

 

sara posted a comment   

The Good:eco mode,cpu

The Bad:battery,touching pad

got a u500-18L

 

addy posted a comment   

The Good:the colour, size,light weight,and the sound

The Bad:battery is a problem , other then that there is hardly anything bad abt it..

its a good buy,i had dell and i had faced lot of problems with it and finaly decided to switch to toshiba and trust me im happy with my decision.

Arko
8
Rating
 

Arko posted a review   

The Good:eco mode, doesn't get hot at all, cpu, FingerPrint reader,

The Bad:battery, keyboard seems cheap, start up time (40-50secs) and its push DVD-RW rom

i own a toshiba satellite U500/01W. it has a 500GB HDD, 4 GB of RAM and runs on windows 7 54bit... quite happy with it...the only problem i see is the battery life. as most of the time i work with the DC cable connected so battery life doesn't matter to me... i would recommend it to anyone.

 

Parves posted a reply   
Australia

I bought TOSHIBA satellite pro U500. I am having so many problems with this laptop. Several time have contacted to the service department. They are telling me that they have fixed those issues. However, still I am having same problem. This is a **** laptop I ever had in my life. I am strongly recommended don%u2019t buy this laptop. I will NEVER EVER EVER EVER EVER EVER buy a TOSHIBA satellite pro U500 laptop again


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User Reviews / Comments  Toshiba Satellite U500

  • Rich

    Rich

    Rating9

    "I pretty much agree with the authors sentiments regarding the laptop - I find that power wise I get about 3.5 hours out of it, on a good day!

    Haven't really had to try and push it to..."

  • Yagiallo

    Yagiallo

    "Been using the U500 for over a year now. Battery: could have been better but I still get about 2 hours on balanced usage, which is decent.
    Good hardware performance, good sound, hate the bee..."

  • Vincarelli

    Vincarelli

    Rating4

    "I've only had this laptop for six months and the touchpad has stopped working and the mouse has a mind of its own. It's jumping all over the page. It's taken me 10 goes to type this as the mouse o..."

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