Watch out for data charges on your GPS phone

By Derek Fung on 27 August 2007

Thanks to the an almost undocumented feature on the Nokia 6110 Navigator, we unwittingly racked up over AU$50 in data charges the first month we used it. Read on to find out how to avoid our fate.

Pay attention when first using the 6110's GPS feature, otherwise you might a rude shock with your next phone bill

We got a rather rude shock when we checked our phone bill last month: almost AU$50 in unexpected Internet data charges. We didn't once surf the Web when reviewing the Nokia 6110 Navigator, so we were surprised and had to dig a little deeper to discover the root cause of our Internet expenditure.

The big attraction of the 6110 is that it is one of the first phones to double as a GPS navigation device. GPS devices normally don't cost you anything to use, but the 6110 has a little feature called 'assisted GPS' which can cost you -- if you pardon the pun -- a packet.

What is GPS? And what is assisted GPS?
In a nutshell, GPS determines your location by communicating with three or more satellites in orbit around the Earth. Because these GPS satellites are in a fixed orbit around the little blue globe we call home, your GPS receiver can triangulate your location based on the time it takes for signals to get to and from the satellites. The more precise your receiver's clock and the more satellites it can communicate with, the more accurate your location will be. Receivers in typical consumer GPS devices, like the 6110 or your run-of-the-mill TomTom, Navman or Mio, are accurate to within a few metres.

Everyday GPSes work fine in relatively clear areas, like the bush or the suburbs, but they are easily confused in city centres where signals bounce off the tall concrete and glass buildings. And forget about using them inside any building.

This is where assisted GPS is designed to help out. If your GPS device has assisted GPS, it can send the little bits of GPS signal that it receives to an assistance server on the Internet. The server is thousands, if not millions, of times more powerful than your GPS and, in theory, can paste together your little bits of GPS data to figure out your location. Naturally, to communicate with the assistance server, your portable GPS device will need access to the Internet. In the case of the 6110, Internet connectivity is via your mobile network, which is where the Internet data charges come in.

Avoid getting charged in the first place
We were understandably very keen to get cracking on our review of the 6110, so the first time we fired up the Navigator application -- it's activated by pressing the compass button below the five-way control pad -- and were presented with a few obligatory setup questions, we just blindly clicked Yes to everything. Don't do this. This is not some software licensing agreement where you just click Yes and go on your merry way without reading the fine print.

One of those Navigator start-up questions was "Access point is required for secure position. Define now?" By selecting Yes instead of No, we set ourselves up for the data charges that shocked us come invoice time.

If you select Yes, you'll be presented with a list of methods for accessing the Internet. At this point you can still avoid using assisted GPS, and the associated charges, by pressing Cancel.

But I've used the Navigator already...
Don't fret, you can still disable assisted GPS. You should also follow these steps if you aren't sure what you did when you first fired up the Navigator or want to make doubly sure that assisted GPS is turned off.

  • Exit the application you're currently in on your 6110.
  • Click the Menu button -- it's located underneath green accept call button.
  • Then click Settings, Phone Settings, General, Positioning and then Positioning Methods.
  • Uncheck the item Integrated GPS with Assist
  • Uncheck Network based

That's it. If you want to re-enable assisted GPS, make sure you re-check the items Integrated GPS with Assist and Network Based. Also make sure that under Positioning Server you've defined a method for accessing the Internet under Access Point.

But isn't assisted GPS meant to be better?
Devices with assisted GPS are supposed to provide more reliable positioning when you're driving around the city canyons. They're also meant to be able to calculate your position even when you're inside a building. Both of these situations usually have your run-of-the-mill portable GPS device flummoxed.

Try as we might, even with assisted GPS on, we've never been able to get a lock on our position when inside a building, be it an office block, apartment or free-standing house. Even if this feature worked as it's meant to, we're not sure when we'd ever need it except for showing off in front of friends.

When driving around Sydney's CBD, the 6110 suffered the same problem as all the other portable GPS devices we've tested, regardless of whether we had its assisted GPS off or on. We'd be driving along George Street, for example, and one moment the 6110 would be happily tracking our progress and the next it'd believe that we'd teleported ourselves onto a parallel street or up some dark, dingy alley.

So, we effectively spent upwards of AU$50 for nothing.

Editorial comment
We're fine with extra functionality. It's what gets us going in the morning and what, in the end, CNET reviewers are paid to test. What we don't like, though, is functionality that adds little benefit to a product. It riles us that this feature can end up costing users a fair wad of cash and they won't know it until they get their first bill. But what we find particularly irksome about the 6110's assisted GPS feature is that it's hidden. The only mention of it in the manual is this line on page 18:

"Your device supports assisted GPS (A-GPS) service which utilizes packet data connection, and your network operator may charge you for this according to your network subscription. Contact your service provider for the correct internet access point and charges related to the service."

There's no mention of how it gets activated, what it does or, importantly, how to turn it off.

Granted, as professional product reviewers we should have paid more attention when starting up the Navigator application for the first time. And the alarm bells should have been tolling at full blast when we were presented with the option of selecting an Internet access point.

Nonetheless, if we can be suckered into paying AU$50-plus in data charges, we're sure that more than a few 6110 Navigator owners have too. We'd love to hear about your experiences with the 6110's assisted GPS feature. Just leave your comments below.

Topics: nokia, 6110 navigator, data charges, gps, 6110, assist, navigator

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Comments (62)

  • Hugh Saalmans commented on 31/05/2009 13:06 Report abuse

    A bit late - but thought I'd clear up a few things based on some comments above:

    GPS doesn't work indoors, unless you're in something like a canvas circus tent. That's where assisted GPS comes into it's own... It also can fail under heavy tree foliage (e.g. a nice forest drive)...

    3 is the minimum satellites for a GPS position fix, you just won't get an altitude, plus your position could be inaccurate.

    Assisted GPS does 2 useful things:

    1. It corrects your satellite signals for atmospheric conditions that reduce the accuracy of your position;

    2. It uses distance to the nearest cell towers to determine your location when the GPS signals are poor or not available (i.e. indoors)

  • Anne commented on 19/05/2009 16:02 Report abuse

    Recently purchased a 6210 and was as happy as a pig in mud with the GPS till I got my phone bill yesterday. I cannot thank you enough for the advice of turning off the Assisted and Network option as I don't want another bill like my current one.

  • chad commented on 21/01/2009 18:59 Report abuse

    thanks CNET i am planning 2 buy this phone and will be aware of this feature at first setup.
    there just doing there job to review and inform.

  • dk commented on 19/01/2009 10:33 Report abuse

    fyi, four satellites, not three as stated by the author, are usually required for a position fix. Three to trilaterate the position of the receiver, one to correct for receiver clock bias (four variables: time, latitude, longitude, altitude). Not a very knowledgeable author when it comes to GPS me thinks. Sure, let people know about the charges with A-GPS, but if you want to talk about how it works as well, research it better...

  • tripping commented on 09/01/2009 16:23 Report abuse

    Stumbled on this article by accident, came in very handy. I have the N85, instructions are almost similar to 6110 - Tools-Settings-General-Positioning-Positioning Method-Untick Assisted and Network Based GPS, leaving only Integrated ticked aka free GPS.

    Downside is wont be using Google Maps(friend's demo looks fantastic) as this will also incur data charges.

  • HonestGuy commented on 01/01/2009 20:35 Report abuse

    This is a very useful article. I am a very successful businessman and do not have time to do "research" on Mobile hidden fee. Only weirldo DOES!!!!

  • Roof commented on 23/12/2008 22:14 Report abuse

    navigate mode >option>extras> Network connection choose "Do not allow" and your GPS works for free

  • Dodge69 commented on 27/11/2008 00:23 Report abuse

    I totally agree with the Cnet article. The language in the Nokia manual is not designed to make the costs of A-GPS clear to the average user and the techno nerds who criticised your article should bear this in mind. My retailer did not understand this either, nor did the Vodafone operator I spoke to. This is not surprising, given that Vodafone sneakily moved its call centre operation overseas (guess where) sometime in the last two years. My N95 8GB phone chewed up so much money on a short drive across the city that I pursued the matter until I had the answers. Check out the Nokia website owners' blogs and you will find a large number of angry people who have had the same experience. The six month navigation licence that comes with this phone is just a way to get people hooked on this function before getting more money out of them to extend it. How about a comparison of different phones and the way GPS is charged. Nokia doesn't charge for maps, but gets you with the navigation licence renewals. Others do it differently. Which is best?

  • Paul F commented on 23/08/2008 08:29 Report abuse

    The instructions to turn off are rather confusing: "Uncheck the item Integrated GPS with Assist" Yet I have "Assisted GPS" and "Integrated GPS". Can anyone shed some light on which one is the "free" method of using GPS on the 6110? Cheers!

  • tester commented on 06/08/2008 09:18 Report abuse

    Incredible! So many readers seem to be grateful - and yet it is clear, that the reviewers dont have a clue what they are writing about. The article is completely wrong - they didnt even get what a-gps is. I am surprised that cnet hasnt taken it off the web since it is very misleading.

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