Windows Phone: Everything you need to know

By Joseph Hanlon on 07 October 2009

After months and months of waiting, Microsoft has finally kicked its latest mobile operating system out of the nest to see if it can fend for itself in the big, bad world of smartphone rivalries. Alongside the OS itself, Microsoft also rolled out a bunch of new web-based services as well.

The new look home screen on display. (Credit: Telstra)

What's new in the OS?

On a handset level you can expect a whole lot of surface-level cosmetic changes. The most notable change is to the home screen where the tired white text on a green background aesthetic has been transformed into a sharply rendered list of options, which will look familiar to anyone who has followed the Microsoft Zune MP3 player in the US. The menu is navigated with scrolling finger gestures, and swiping up and down to rotate the list on screen.

The Start menu has also received a makeover, and you now find what Microsoft describes as its honeycomb menu layout. This design spaces out application icons so that every other icon sits just below its neighbour, apparently making the menu easier to navigate with fingers.

Other parts of the OS have also been adjusted to make it more finger friendly. However, we were disappointed at the launch to see quite a few menus remain identical to previous versions of Windows Mobile, which make these parts of the phone difficult to use without the aid of a stylus. If all Microsoft intended with this release was a shift in the aesthetic to complement its shift in branding, then we're confused as to why these new design elements weren't implemented across every screen of the OS.

Windows Marketplace for Mobile

While the step up in OS is significant, today's biggest announcement is arguably the launch of the app store for Windows Phone handsets. The Windows Marketplace is now live and apparently houses approximately 250 applications, though this number is growing as new applications are submitted and signed off by Microsoft.

As with other similar software portals, pricing for the Windows Marketplace will be set by the developers who create the apps. At launch, the apps ranged in price from about $3 to $30, with several apps also being available for free.

One of the key differentiators between the Windows Marketplace to Apple's App Store is the opportunity to refund an app you don't like within 24 hours. This is a feature we were very excited to see implemented, but at the launch today we learned that each customer would only be able to refund one app per month — a limitation which really takes the shine off the offering. While the Marketplace does seem to display clear descriptions and screenshots of apps, the Apple App Store is proof that not all apps are created equal and the chance to waste good money on bad software is quite high. Hopefully, Microsoft extends this refund offer further in future.

My Phone

While My Phone is not the most exciting part of today's announcements, it is the most interesting precursor of some future developments from Microsoft. At its core this is a free back-up service, letting customers copy contacts, calendar entries, photos, etc from their phone to a Microsoft run website. Each time a Windows Phone synchronises with My Phone its location is recorded and users can trace this location using the web browser on their PC.

The service also offers premium features on subscription letting you lock and wipe the phone remotely, and even make the phone ring loudly when on silent — perfect for when your phone has slipped between the cushions on the sofa.

Australian availability

Telstra will be the first to offer Windows Mobile 6.5 devices, with the HTC Touch Diamond2 being offered from 6 October on $100 plans. The Windows Marketplace is live now, but will only be available on handsets until November when a web-based service will launch.

Topics: htc, microsoft, mobile phone, telstra, windows mobile 6.5, marketplace, app, phone, refund, window

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Comments (6)

  • Oli commented on 12/10/2009 20:16 Report abuse

    I second Michael's comment. They even have it as a picture of the Omnia Icon on the Telstra 3G page.

    Thank you for your email dated 11/10/2009 regarding the Samsung Omnia model.

    Telstra's reply to that today:
    "Our records show that the Samsung Omnia model is not included in the list of Telstra approved handsets"

    Well, check out your website then!

  • Yoda7 commented on 12/10/2009 18:54 Report abuse

    Touch Diamond 2 on a $100 plan?

    Telstra or HTC price gouging again.

    This handset is only worth $500 at the most.

  • Peter T. commented on 08/10/2009 12:00 Report abuse

    rob m said, "I am sure 7 will be better (how can it not be), when it finally arrives "

    Anyone might have said the same thing about Vista when it was to follow-up XP! Rob, never underestimate the ability of M$ to screw-up an operating system.

  • Michael commented on 08/10/2009 08:44 Report abuse

    What I want to know is when the hell Telstra are releasing the Omnia Icon.

  • rob m commented on 07/10/2009 20:58 Report abuse

    Windows Phone: Everything you need to know... it still stinks.
    Sure it looks better, but it's just lipstick on a pig. Same pig underneath. I am sure 7 will be better (how can it not be), when it finally arrives ... but it's not like Android and iPhone are standing still.
    WinMo is playing catchup... but they are not catching up, just clinging on.

  • K.Lo commented on 07/10/2009 20:00 Report abuse

    I'm currently using the HTC Touch Pro running WM6.0 for work and iPhone with OS3.1 for personal. At the Melbourne Window 7 launch, they had the HTC Touch Pro II and Diamond II demonstrating the WM6.5, however it wasn’t work properly and the representative said it was due to the units wasn't "calibrate" properly, which I think is a bit of a BS, since I went on the second day of the launch, any non-calibrated unit should be fixed by then. There are some new features such as easy conference calls that might benefits business user; however the CUI is still very slow compare to “king of touch” like the iPhone. In my opinion, it does matter how much features Microsoft can cramp into their latest WM in order to keep up with other OS, it’s the user experience that matters the most, and in this case, it’s pretty disappointing.

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